Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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NRMA Car Servicing Wagga Wagga

WAGGA WAGGA CBD
star star star star star_half

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"Excellent customer service. Car very clean on my return."

JULIE, Honda Accord

SWIFT Service Centre

WAGGA WAGGA CBD
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"Great Service happy with the level of service. Friendly and approachable!"

Kate, Nissan X-TRAIL

ABS Albury

LAVINGTON
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Very friendly staff, log book service completed without any issues. Would recomm...

Very friendly staff, log book service completed without any issues. Would recommend and use again.

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Liz, Jeep Grand Cherokee

ABS Wodonga

WODONGA CBD
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All good so far, time will tell, but car is running just fine now. Friendly staf...

All good so far, time will tell, but car is running just fine now. Friendly staff.

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Grant, Nissan Navara/Pick-up

No deposit & interest free

BOOK NOW, PAY LATER

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"All good helpful advice and efficient service"

Karelia, BMW X5

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AJ, Toyota Landcruiser

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Good solid service. No problems, called before doing brake pads. Friendly staff....

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Andrew, Hyundai ix35

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So easy to use, made it simple to book the car in. I also put in a question, to ...

So easy to use, made it simple to book the car in. I also put in a question, to which I was called the day after I booked and it was answered. Can not fault this at all!

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Michelle, Mitsubishi Lancer

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George, Honda Jazz

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"Great Service. Quick and easy to deal with. Reasonable pricing."

Whitney, Ford Everest

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Gentech were professional and shorted my issue quickly even though the incorrect...

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Andy, Ford Ranger

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Friendly staff, kept me up to date with the progress and they cleaned my car. Most importantly the log book service was half the price that I was quoted from the Toyota dealership.

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Annette, Toyota Yaris

Ultra Tune Tuggeranong

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"Excellent"

prem, Honda Jazz

N & D Auto Services Pty Ltd

MITCHELL
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Friendly & efficient service. Experienced staff who knew what they were talking...

Friendly & efficient service. Experienced staff who knew what they were talking about.

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Chris, Toyota Landcruiser

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"Great service"

Joel, Nissan Navara

NRMA Car Servicing Majura Park

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"Friendly and fast. Price as quoted."

Ben, Mitsubishi Outlander

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FYSHWICK
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"Great blokes. Got the job done and triumphed over adversity"

Justin, Toyota Prius

ABS Molonglo

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Tony, VOLKSWAGEN TIGUAN

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The guys were very thorough and provided a plain English explanation of what nee...

The guys were very thorough and provided a plain English explanation of what needed to be done before going ahead with the works. They were also happy to show me the parts that needed replacing when I asked. This is a small and friendly workshop with a focus on a customer service from guys who seem to know their stuff.

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Craig, Mitsubishi Outlander

MRT Automotive

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Great service, friendly and informative. Would recommend to anyone needing a fas...

Great service, friendly and informative. Would recommend to anyone needing a fast, thorough car service.

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Craig, TOYOTA RAV4

Echuca Performance

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"Great to have pick up service. Very reasonable rates."

Heather, Toyota Corolla

Mechanika Motors

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"Car is running great, very pleased with the service! Would recommend"

Louise, Mitsubishi ASX

A1 Mechanical & Exhaust

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The mechanic was helpful, efficient and very friendly. He not only made the exp...

The mechanic was helpful, efficient and very friendly. He not only made the experience painless but also outmatched my expectations.

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Fabienne, Toyota Camry

Westend Auto Repairs

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"Excellent work , very happy & will be back"

Sally, Nissan Murano

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"Work finished promptly and professionally."

Gayle, Hyundai Accent/Excel

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"very courteous,prompt service"

Colleen, Holden Commodore

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"Fast convenient and cheap price will be returning later"

Amelia, Holden Commodore

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I was very happy with the customer service and the work I received on my car. I ...

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Danielle, Holden Astra

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"Good service,high standard."

Ray, MITSUBISHI OUTLANDER

Tyreright Dubbo

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"TImely and well priced"

Ashwin, Holden Barina

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SOUTH NOWRA
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"Booked over the Internet for a log book service on my Holden Captiva 7 LX. "

Jethro, Holden Captiva

J Star Automotive

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Jack, Nissan X-Trail

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Great mechanic. Fast, friendly and efficient service. Honest and very competitiv...

Great mechanic. Fast, friendly and efficient service. Honest and very competitive pricing. Will be taking our cars here in future.

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Sarah, Subaru Liberty

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"Very happy customer"

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Workshop & front office very clean & tidy. Friendly helpful service face to face...

Workshop & front office very clean & tidy. Friendly helpful service face to face. Great price & lovely to have my car washed too. Highly recommend.

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Steph, Toyota Kluger

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"fantastic!"

Clint, Mitsubishi Triton

Anands Autos

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"Amazing work."

Roshan, Toyota Yaris

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"My experience was great....Ken was very informative and great mechanic"

Shirshik, Holden Jackaroo

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Service carried out as per manufacturers handbook, I'm happy with the service received.

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Edward, HOLDEN COMMODORE

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Front break shoes replacement was done perfectly and cost effectively. I loved t...

Front break shoes replacement was done perfectly and cost effectively. I loved the service provided, and would like to visit again for my scheduled servicing.

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Sunil, Toyota Corolla

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First time using SVM and dealt with Steve. He is very professional and I had obs...

First time using SVM and dealt with Steve. He is very professional and I had observed that his workshop is very clean. He is also very honest about his assesment of my vehicle. My car didn’t do a lot of kms since last service but that last service was almost a year ago. His advice was practical and didn’t replace the things hat didn’t need replacing. SVM will also be completing the service of my other vehicle as a result of this very positive experience. Thanks Steve.

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Mark, Toyota Kluger

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"Top bloke"

Sharon, Peugeot 308 CC

Book trusted and local mechanics with AutoGuru.

Looking for a mechanic in Grong Grong? AutoGuru finds your closest quality car mechanics for you to compare all in one place. We combine Riverina’s best car service options for your vehicle and location; so you can book with the click of a button, and one fixed price.

At AutoGuru, we are dedicated to giving you access to the best mechanics from Grong Grong and the greater Riverina area. Fixed price quotes mean you can find the mechanic who best suits your budget and location – it’s just so easy!

We source all types of services for all types of vehicles, from a standard safety check on a Hyundai, to a milestone logbook service on a Jaguar. Our trusted mechanics in the Grong Grong area have you covered whatever your vehicle needs.

Don't forget you can also compare and book local mobile mechanics in Grong Grong through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Grong Grong have the tools to do the job.

Stop stressing about the overdue car service. Search trusted Grong Grong mechanics in a matter of minutes! We even have awesome mechanics open on Saturday, talk about convenience. Search from hundreds of jobs like timing belt replacement, spark plug change and clutch replacement.

Questions? Speak with a Service Advisor
1300 655 661