Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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SWIFT Service Centre

WAGGA WAGGA CBD
star star star star star_half

LATEST REVIEW

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star star star star star

"Great Service happy with the level of service. Friendly and approachable!"

Kate, Nissan X-TRAIL

NRMA Car Servicing Wagga Wagga

WAGGA WAGGA CBD
star star star star star_half

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star star star star star

Great service, from the service desk to the mechanics. Will definately use agai...

Great service, from the service desk to the mechanics. Will definately use again.

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Andrew, Jeep Grand Cherokee

Paul Whyte Automotive

GUNGAHLIN
star star star star star_half

LATEST REVIEW

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So easy to use, made it simple to book the car in. I also put in a question, to ...

So easy to use, made it simple to book the car in. I also put in a question, to which I was called the day after I booked and it was answered. Can not fault this at all!

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Michelle, Mitsubishi Lancer

No deposit & interest free

BOOK NOW, PAY LATER

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Ultra Tune Belconnen

BELCONNEN
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Very nice, charged less than quoted over phone. Refused to charge for whee alig...

Very nice, charged less than quoted over phone. Refused to charge for whee alignment when they found it unnecessary.

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Aiden, Toyota 86

The Car Doctor

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Greg Murray at the Car Doctor was very pleasant to deal with and most helpful an...

Greg Murray at the Car Doctor was very pleasant to deal with and most helpful and honest.

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Cath, BMW X5

Carco Exhaust & Automotive

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"Good service would use again"

Coral, Mitsubishi Mirage

GenTech Automotive & Performance Centre

MITCHELL
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Gentech were professional and shorted my issue quickly even though the incorrect...

Gentech were professional and shorted my issue quickly even though the incorrect part was initially delivery for fitment.

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Andy, Ford Ranger

* Minimum service amounts apply

Automotive Computer Diagnostic Centre (ACDC) P/L

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Great bunch of people. Don and Peter are great and explain what's been done to y...

Great bunch of people. Don and Peter are great and explain what's been done to your car, and all within a great timeframe.

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Van, MITSUBISHI ASX

N & D Auto Services Pty Ltd

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Friendly & efficient service. Experienced staff who knew what they were talking...

Friendly & efficient service. Experienced staff who knew what they were talking about.

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Chris, Toyota Landcruiser

A1 Mechanical & Exhaust

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It's good. It will be much appreciated if there's curtesy car available for the ...

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Venkat, Renault Megane III

Ultra Tune Phillip

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"I was very impressed with the service. It was efficient and reasonably priced. "

Sophie, Volkswagen Passat

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Excellent Rang me to discuss all work With quotes of how much it would cost . ...

Excellent Rang me to discuss all work With quotes of how much it would cost . Great service for me and my car

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Ant, Audi Q5

Ultra Tune Fyshwick

FYSHWICK
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"Great service"

Joel, Nissan Navara

Goodyear Autocare Fyshwick

FYSHWICK
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"Good year guys were amazing"

Pushpesh, Audi Q7

ABS Molonglo

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"Job was done and as quoted"

Blair, Holden Commodore

5A Mechanical Repair

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I was very happy with the overall customer service provided by 5A. They rung me ...

I was very happy with the overall customer service provided by 5A. They rung me up about two hours after I left the vehicle to explain what needed to be done and the associated costs and it was very reasonable compared to the competitors around. The mechanics once again advised me of what needed to be done at my next service when I went to pick up the vehicle.

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Rahul, Volkswagen Passat

Mechanika Motors

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"Car is running great, very pleased with the service! Would recommend"

Louise, Mitsubishi ASX

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My car got the alert message asking me to check tyre pressure after I left the s...

My car got the alert message asking me to check tyre pressure after I left the service center for 50meters. I drove back and they fix it, stating it is the setting that they forgot to change. But this just makes me wonder whether my tyre pressure is properly checked. Will not go back to this place again.

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Bob, Mercedes-Benz C-Class

Ultra Tune Tuggeranong

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"Excellent"

prem, Honda Jazz

Westend Auto Repairs

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"Excellent work , very happy & will be back"

Sally, Nissan Murano

Springwood Tyre Service

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It was very simple and straightforward. I intend to use them more often in the f...

It was very simple and straightforward. I intend to use them more often in the future and will get a better feel for the quality of service they provide.

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Tarun, HONDA ACCORD

ABS Albury

LAVINGTON
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Very friendly staff, log book service completed without any issues. Would recomm...

Very friendly staff, log book service completed without any issues. Would recommend and use again.

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Liz, Jeep Grand Cherokee

Crofty's Auto & Tyres

SOUTH NOWRA
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Helpful and polite staff.. reasonably priced.. the car is driving great.. thanks...

Helpful and polite staff.. reasonably priced.. the car is driving great.. thanks guys..

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Toni, Toyota Starlet

Graeme Horner Automotive

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Basic service was done but extra expenses were inflated. Thankfully they called ...

Basic service was done but extra expenses were inflated. Thankfully they called before doing anything outside and I was able to tell them not to do it.

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Adam, HOLDEN BARINA

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"Fast convenient and cheap price will be returning later"

Amelia, Holden Commodore

Tyreright Dubbo

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"TImely and well priced"

Ashwin, Holden Barina

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"Great service and a great price thanks guys. Will use again"

Edward, Toyota Camry

Production Automotive

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"Great service at the right price."

Dave, FORD FOCUS

APR Mechanical

SMEATON GRANGE
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will be booking again next time for further services have also referred to frien...

will be booking again next time for further services have also referred to friends and family.

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Alicia, MAZDA 2

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Easy to book, good discount, thorough check identified battery needed replacemen...

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Scott, Mazda CX-9

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Had to take my car in for a service and because engine light had come on a couple of times too so I knew there was some kind of issue. The guys found a few little issues and explained it well and gave me costings during the day. Very pleased with result and customer service was awesome.

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Jasmine, Holden Commodore

Midas Penrith

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"Easy, no fuss, friendly staff. Wouldn't hesitate to recommend to others."

Annette, Audi Q3

ABS Wodonga

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Absolutely perfect job done. Prompt, reliable and very informative Thankyou ABS...

Absolutely perfect job done. Prompt, reliable and very informative Thankyou ABS a great job done. ☺

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Deb, Holden Viva

Illawarra Car Service Centre

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Brad is always very professional and courteous. The whole process was so simple ...

Brad is always very professional and courteous. The whole process was so simple and the little extra TLC given was much appreciated. I would definitely recommend Illawarra Car Service Centre to others.

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Kim, Mitsubishi Lancer

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Very thorough and went into great detail of what needed to be fixed. Helped us out promptly with further work that needed to be done as well as a major service.

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Teresa, Holden Captiva

Tyrepower Campbelltown

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Very happy with my recent car service, and the customer service was a fantastic ...

Very happy with my recent car service, and the customer service was a fantastic added extra with Brian taking the time to drop me home and collect me when my car was ready! The only downside was them putting a sticker on my back window. I prefer not to have any stickers and it bothered me that they just did this without asking.

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Anna-Paige, SUZUKI ALTO

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From online to completion this was terrific. Easy online appointments and great ...

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Ian, Hyundai Santa Fe

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"Great service, timely and good price"

Birgit, Toyota RAV4

Midas Campbelltown

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"Very quick and fast service,Staff are very helpful"

Shaun, Mazda CX-5

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Service is done perfectly. But car is not washed as i requested on booking. Diss...

Service is done perfectly. But car is not washed as i requested on booking. Dissapointed. But overall is ok.

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Ousamah, Honda Jazz

Cilia's Automotive Solution

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"Very friendly and efficient service."

Habib, Mitsubishi Lancer

Ultra Tune Ingleburn

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Excellent fast and friendly service. The actual cost was less than quoted. Will ...

Excellent fast and friendly service. The actual cost was less than quoted. Will definitely go the Ingleburn Ultra Tune again.

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Mat, Nissan Navara/Pick-up

Illawarra Truck and Car Centre

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Great Customer Service, something which is often lost with big businesses. Will...

Great Customer Service, something which is often lost with big businesses. Will definitely be back!

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Jasmine, Mitsubishi Lancer

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A friendly and professional service. These guys know what they are doing. A hass...

A friendly and professional service. These guys know what they are doing. A hassle free experience.

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Rick, Nissan Navara/Pick-up

Ultra Tune Corrimal

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Great customer Service and very trustworthy mechanic. Provide the service as req...

Great customer Service and very trustworthy mechanic. Provide the service as requested.

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Paul, Ford Territory

AutoStop Service Centre

NORTH WOLLONGONG
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The best tune up/car service I have ever had. They addressed all of our requirem...

The best tune up/car service I have ever had. They addressed all of our requirements. Would definitely recommend this autostop service centre.

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Janet, Nissan Navara

Tic Automotive Services

FAIRY MEADOW
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Appointment made quickly, friendly attitude from Daniel, obviously knowledgeable...

Appointment made quickly, friendly attitude from Daniel, obviously knowledgeable, car back in 5 hours. Would recommend to all to give them a go.

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John, Subaru Liberty

CPH Automotive

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We had booked in for 830 and the mechanic arrived right on time! He was very fri...

We had booked in for 830 and the mechanic arrived right on time! He was very friendly and professional. Would definitely recommend to others - especially when it is too hard to organise getting out to a mechanic. Too easy!

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Debra, Mitsubishi Outlander

NRMA Mobile Car Servicing Wollongong

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George did an awesome job and went over everything with me. I've booked him in f...

George did an awesome job and went over everything with me. I've booked him in for another job already.

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Aaron, Isuzu D-Max

Book trusted and local mechanics with AutoGuru.

If you need to book your car in for a service in Burrangong, we can save you time and money. Just fill in a few details on our ‘Instant Quotes’ form, then choose the fixed price quote from our list of the Riverina mechanics closest to you. Alternatively, give us a call on 1300 655 661 and we’ll do it for you – no obligation!

AutoGuru allows you to compare the same service tasks, costs for parts and labour and location between mechanics in the Burrangong area. Fixed upfront pricing means no hidden extras or nasty surprises. Wherever you are in Riverina, we’ll find you the best mechanic for the job.

We source services for Audi's, Holden's, Suzuki's and more, whatever vehicle you drive, we’ve got a mechanic in Burrangong who can service it for you. From simple safety checks to milestone services, we can help you out. Settle on price up front, and book it in.

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Stop stressing about the overdue car service. Search trusted Burrangong mechanics in a matter of minutes! We even have awesome mechanics open on Saturday, talk about convenience. Search from hundreds of jobs like timing belt replacement, spark plug change and clutch replacement.

Questions? Speak with a Service Advisor
1300 655 661