Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Paul Whyte Automotive

GUNGAHLIN
star star star star star_half

LATEST REVIEW

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star star star star star

The service was very good and they reported back on issues I had raised which a ...

The service was very good and they reported back on issues I had raised which a less scrupulous repairer could have taken advantage of. Very pleased.

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Syd, Ford Fiesta

Ultra Tune Belconnen

BELCONNEN
star star star star star_half

LATEST REVIEW

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star star star star star

Very nice, charged less than quoted over phone. Refused to charge for whee alig...

Very nice, charged less than quoted over phone. Refused to charge for whee alignment when they found it unnecessary.

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Aiden, Toyota 86

The Car Doctor

BELCONNEN
star star star star star_half

LATEST REVIEW

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star star star star star

"Good, honest car service. Will come again."

Henry, Honda Jazz

Carco Exhaust & Automotive

BELCONNEN
star star star star star_half

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star star star star star

"Can specify leaks and give solution"

Murtaza, Holden Astra

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in Riverina

GenTech Automotive & Performance Centre

MITCHELL
star star star star star

LATEST REVIEW

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star star star star star

Marcus and the team were great to deal with. He ordered parts for a great price,...

Marcus and the team were great to deal with. He ordered parts for a great price, fitted them and even called to let me know that I'd be making a bad call installing some parts that I'd supplied as the existing ones were a better overall part. Price was extremely reasonable. I'll definitely be heading back to Gentech.

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Greg, Nissan Pathfinder

* Minimum service amounts apply

Automotive Computer Diagnostic Centre (ACDC) P/L

MITCHELL
star star star star star_half

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star star star star star

Great bunch of people. Don and Peter are great and explain what's been done to y...

Great bunch of people. Don and Peter are great and explain what's been done to your car, and all within a great timeframe.

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Van, MITSUBISHI ASX

N & D Auto Services Pty Ltd

MITCHELL
star star star star star

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star star star star star

"Car returned promptly - All works performed as indicated. Friendly staff."

Van, Mazda 2

Ultra Tune Phillip

PHILLIP
star star star star star_half

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star star star star_border star_border

I went to the Ultra tune in Phillip for a basic service. My car was long due for...

I went to the Ultra tune in Phillip for a basic service. My car was long due for a major 150, 000 service but I could not afford that yet. The guys were friendly and polite. They told me everything I needed to know and warned me about fixing the mechanical sounds coming from the engine. The car was ready at the appointed time except I still had to wait a few minutes for a new headlight to be installed. Overall it was okay service, nothing exceptional.

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Norbert, Mazda 323

NRMA Car Servicing Majura Park

CANBERRA INTERNATIONAL AIRPORT
star star star star star_half

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star star star star_border star_border

"Service was completed as promised. Customer service was poor."

Ashleigh, Suzuki Alto

Ultra Tune Fyshwick

FYSHWICK
star star star star star

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star star star star star

"Great service"

Joel, Nissan Navara

Goodyear Autocare Fyshwick

FYSHWICK
star star star star star_half

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star star star star star_border

"Great blokes. Got the job done and triumphed over adversity"

Justin, Toyota Prius

ABS Molonglo

FYSHWICK
star star star star star

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star star star star star

"Job was done and as quoted"

Blair, Holden Commodore

5A Mechanical Repair

FYSHWICK
star star star star star_half

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star star star star star

I was very happy with the overall customer service provided by 5A. They rung me ...

I was very happy with the overall customer service provided by 5A. They rung me up about two hours after I left the vehicle to explain what needed to be done and the associated costs and it was very reasonable compared to the competitors around. The mechanics once again advised me of what needed to be done at my next service when I went to pick up the vehicle.

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Rahul, Volkswagen Passat

NRMA Car Servicing Tuggeranong

GREENWAY
star star star star star_half

LATEST REVIEW

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star star star star star

very impressed with the service, my car needed mechanical attention as well as a...

very impressed with the service, my car needed mechanical attention as well as a service. Drives so much better and my car was spotlessly cleaned. Thank you, we appreciated your communication and attention to detail . Charles

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Sussane, Honda Jazz

Ultra Tune Tuggeranong

GREENWAY
star star star star star_half

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star star star star star

"They where so helpful also great service"

John, Honda Accord Euro

Mechanika Motors

GOULBURN CBD
star star star star star

LATEST REVIEW

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star star star star star

"Car is running great, very pleased with the service! Would recommend"

Louise, Mitsubishi ASX

SWIFT Service Centre

WAGGA WAGGA CBD
star star star star star_half

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star star star star star

Super easy, friendly, call you if theres extras great service and price all roun...

Super easy, friendly, call you if theres extras great service and price all round.

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Simmone, Holden Commodore

NRMA Car Servicing Wagga Wagga

WAGGA WAGGA CBD
star star star star star_half

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star star star star star

"Was so easy, friendly staff. Very happy with the service."

Sherrin, Mazda 3

A1 Mechanical & Exhaust

ORANGE
star star star star star_half

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star star star star star

The mechanic was helpful, efficient and very friendly. He not only made the exp...

The mechanic was helpful, efficient and very friendly. He not only made the experience painless but also outmatched my expectations.

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Fabienne, Toyota Camry

Westend Auto Repairs

BATHURST
star star star star star_border

LATEST REVIEW

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star star star star star

"Excellent work , very happy & will be back"

Sally, Nissan Murano

Crofty's Auto & Tyres

SOUTH NOWRA
star star star star star

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star star star star star

Helpful and polite staff.. reasonably priced.. the car is driving great.. thanks...

Helpful and polite staff.. reasonably priced.. the car is driving great.. thanks guys..

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Toni, Toyota Starlet

Illawarra Car Service Centre

OAK FLATS
star star star star star

LATEST REVIEW

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star star star star star

10/10 unbelievable service! This man went above and beyond. I am a female driver...

10/10 unbelievable service! This man went above and beyond. I am a female driver with no experience at all when it comes to cars. My cars mechanical issues were found explained quoted and shown to me with a helpful diagram that he took the liberty of printing to show to me to help understand the issues I will be recommending Illawarra car services to all of my friends and family I am so thankful and happy to have found a trust worthy and experienced machanic.

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Louise, Holden Cruze

NRMA Car Servicing Shellharbour

OAK FLATS
star star star star star_half

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star star star star star

A pleasant experience taking my car to service for a change . Mathew was very h...

A pleasant experience taking my car to service for a change . Mathew was very helpful and friendly , waiting room clean , air conditioned , comfortable . Mechanic explained what was done and any work needed to be done personally, I liked that . Will definitely be back thanks.

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Christine, Volkswagen Eos

Ultra Tune Albion Park

ALBION PARK RAIL
star star star star star_half

LATEST REVIEW

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star star star star star

From online to completion this was terrific. Easy online appointments and great ...

From online to completion this was terrific. Easy online appointments and great service. Highly recommend

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Ian, Hyundai Santa Fe

Cougar Automotive

OAK FLATS
star star star star star_half

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star star star star star

"Great service, timely and good price"

Birgit, Toyota RAV4

ABS Albury

LAVINGTON
star star star star star_border

LATEST REVIEW

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star star star star star

Very friendly staff, log book service completed without any issues. Would recomm...

Very friendly staff, log book service completed without any issues. Would recommend and use again.

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Liz, Jeep Grand Cherokee

NRMA Car Servicing Wollongong

WOLLONGONG CBD
star star star star star_half

LATEST REVIEW

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star star star star star

Quick, efficient and comprehensive. reception area was welcoming, person on coun...

Quick, efficient and comprehensive. reception area was welcoming, person on counter had great communication skills and follow up phone call to discuss potential problems was much appreciated.

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john, Nissan X-Trail

Illawarra Truck and Car Centre

FERNHILL
star star star star star

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star star star star star

Great Customer Service, something which is often lost with big businesses. Will...

Great Customer Service, something which is often lost with big businesses. Will definitely be back!

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Jasmine, Mitsubishi Lancer

AutoStop Service Centre

NORTH WOLLONGONG
star star star star star

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star star star star star

The best tune up/car service I have ever had. They addressed all of our requirem...

The best tune up/car service I have ever had. They addressed all of our requirements. Would definitely recommend this autostop service centre.

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Janet, Nissan Navara

Ultra Tune Corrimal

CORRIMAL
star star star star star

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star star star star star

All staff were friendly and courteous. The service was at reasonable price, Very...

All staff were friendly and courteous. The service was at reasonable price, Very happy, thank you.

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Ben, Citroen C4 II

Tic Automotive Services

FAIRY MEADOW
star star star star star

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star star star star star

Appointment made quickly, friendly attitude from Daniel, obviously knowledgeable...

Appointment made quickly, friendly attitude from Daniel, obviously knowledgeable, car back in 5 hours. Would recommend to all to give them a go.

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John, Subaru Liberty

APR Mechanical

SMEATON GRANGE
star star star star star

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star star star star star

Very friendly and helpful... Awesome service, Mark was very accommodating and th...

Very friendly and helpful... Awesome service, Mark was very accommodating and the service was completed in 3 hour.

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Fernando, Mazda BT-50

A1 Auto & Metal Recyclers Pty Ltd

BELLAMBI
star star star star star

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star star star star star

Courteous and efficient greeting, car service according to schedule, and good ex...

Courteous and efficient greeting, car service according to schedule, and good explanation of repairs undertaken. Thank you!

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Brian, Jeep Compass

ABS Wodonga

WODONGA CBD
star star star star star

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star star star star star

All good so far, time will tell, but car is running just fine now. Friendly staf...

All good so far, time will tell, but car is running just fine now. Friendly staff.

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Grant, Nissan Navara/Pick-up

Graeme Horner Automotive

BLAXLAND
star star star star star_border

LATEST REVIEW

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star star star star_border star_border

Basic service was done but extra expenses were inflated. Thankfully they called ...

Basic service was done but extra expenses were inflated. Thankfully they called before doing anything outside and I was able to tell them not to do it.

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Adam, HOLDEN BARINA

Tyrepower Campbelltown

CAMPBELLTOWN
star star star star star_half

LATEST REVIEW

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star star star star star

Staff were friendly, talked me through the repairs that were needed so I underst...

Staff were friendly, talked me through the repairs that were needed so I understand exactly what was being done. Very helpful.

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Kate, Nissan Pulsar

Midas Campbelltown

CAMPBELLTOWN
star star star star star_half

LATEST REVIEW

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star star star star star_border

"My car smelt smoke cigarettes."

Faiz, Honda Jazz

Springwood Tyre Service

VALLEY HEIGHTS
star star star star star

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star star star star star

Took longer than expected but lovely mechanics! Always do their best with prices...

Took longer than expected but lovely mechanics! Always do their best with prices and their work is always tops!

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Ashley, Daewoo Kalos

NRMA Car Servicing Campbelltown

CAMPBELLTOWN
star star star star star_border

LATEST REVIEW

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star star star star star_border

Work carried out was good. And as mention for complimentary car wash they said w...

Work carried out was good. And as mention for complimentary car wash they said we only do if we perform service.

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Jatinder, Honda Civic

Hyper Coatings and Automotive

JAMISONTOWN
star star star star star

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star star star star star

Iam extremely satisfied with the service provided by Hyper Coatings & Automotive...

Iam extremely satisfied with the service provided by Hyper Coatings & Automotive.

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Pedro, MAZDA 6

Production Automotive

JAMISONTOWN
star star star star star

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star star star star star

"Excellent service and friendly staff"

Dave, DODGE NITRO

NRMA Car Servicing Penrith

PENRITH
star star star star star_half

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star star star star star_border

I got my front brake pads and rotors replaced and a suspension bushes inspection...

I got my front brake pads and rotors replaced and a suspension bushes inspection. My experience was very good and the prices I got were decent. The front desk assistant Gary was very helpful. Only one minor flaw is that I'm still waiting on my invoice to be emailed to me.

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Kimberley, Holden Barina

Penrith Car Service

PENRITH
star star star star star_half

LATEST REVIEW

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star star star star star

"Impressed with the service, workshop cleanliness and price, I'll be back"

Darren, Holden Colorado

Ultra Tune Ingleburn

INGLEBURN
star star star star star_half

LATEST REVIEW

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star star star star star

Once again professional service, all questions answered, much cheaper than servi...

Once again professional service, all questions answered, much cheaper than servicing with the car manufacturer. Happy that I found a reliable and honest mechanics close to my home.

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Dejan, Mazda 3

Midas Penrith

PENRITH
star star star star star

LATEST REVIEW

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star star star star star

"Really great service and very knowledgeable. Very happy"

Caroline, Ford Territory

Helensburgh Car Services

HELENSBURGH
star star star star star

LATEST REVIEW

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star star star star star

Helensburgh Car Services provided efficient and friendly service from start to f...

Helensburgh Car Services provided efficient and friendly service from start to finish.

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Leonie, Toyota Aurion

NRMA Mobile Car Servicing Wollongong

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

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star star star star star

George did an awesome job and went over everything with me. I've booked him in f...

George did an awesome job and went over everything with me. I've booked him in for another job already.

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Aaron, Isuzu D-Max

Mechanic 2 You

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

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star star star star star

Very friendly,honest and trust worthy mechanic and I will use Peter' service in ...

Very friendly,honest and trust worthy mechanic and I will use Peter' service in the future.

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Reji, Hyundai Getz

CPH Automotive

airport_shuttle Mobile Mechanic

star star star star star_half

LATEST REVIEW

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star star star star_border star_border

Only there for approximately 30 minutes and the invoice doesn't actually say wha...

Only there for approximately 30 minutes and the invoice doesn't actually say what was done, just says log book service and not what they checked/reviewed.

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Lisa, Ford Falcon

Book trusted and local mechanics with AutoGuru.

Find the best mechanic in your area of Riverina for your next service. AutoGuru compares mechanics and vehicle service options in Bookham and the surrounding area, to find you the best deal. Prices are set up front, all you need to do is confirm your vehicle and the service you need, then book.

It’s so easy to find local Bookham mechanics with the best prices at AutoGuru. We team up with the premier vehicle professionals in Riverina to deliver upfront quotes all on the same easy to use site.

We source car services for all types of vehicle makes and models from Toyota and Mitsubishi to Audi and Mercedes Benz. Whether you need a standard safety service or a major milestone service, we’ll find the best mechanics close to Bookham. Compare your options, book online and pay after your service.

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Really wanted to go to that Saturday BBQ but need to service your car? We've got you sorted. Book trusted local mechanics in Bookham that are open on Saturday and also offer a loan car and a drop off service! Don't let the boring adult stuff get in the way of your weekend. Get instant quotes on AutoGuru and we can help you save money and let you get back to the things you really enjoy!

Questions? Speak with a Service Advisor
1300 655 661