Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

Search and book Alleena mechanics open on Saturday. Book your car service online and save.

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Best mechanics in Alleena open Saturday

Ultra Tune Belconnen

BELCONNEN
star star star star star_half

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star star star star star_border

Good solid service. No problems, called before doing brake pads. Friendly staff....

Good solid service. No problems, called before doing brake pads. Friendly staff. Way better value than dealer by about 30%.

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Andrew, Hyundai ix35

DTM - Dyno Tune Mitchell

MITCHELL
star star star star star_half

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star star star star star

"Great service, honest people. Will go there again."

Ivan, Nissan Pulsar

N & D Auto Services Pty Ltd

MITCHELL
star star star star star

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star star star star star

I had booked a log book service For my 2005 TW ES Series 2 Mitsubishi Magna. I w...

I had booked a log book service For my 2005 TW ES Series 2 Mitsubishi Magna. I was attended in a very professional manner at the reception and all the issues with the car were listened to very carefully. The car was handed over after the service with thorough explanation of work done, and what work is needed to be done in near future.Overall I am very satisfied with the quality of work done.

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Arun, MITSUBISHI MAGNA

Ultra Tune Phillip

PHILLIP
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"Friendly team, good service"

Tony, Nissan Navara/Pick-up

No deposit & interest free

BOOK NOW, PAY LATER

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Ultra Tune Tuggeranong

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"They where so helpful also great service"

John, Honda Accord Euro

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"Clean and professional workshop. Service was very helpful."

Terence, Mazda 323

Ultra Tune Fyshwick

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"Great service"

Joel, Nissan Navara

Goodyear Autocare Fyshwick

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"Good year guys were amazing"

Pushpesh, Audi Q7

Mechanika Motors

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After my initial apprehension, as I drove into a heavy vehicle repair area, I fo...

After my initial apprehension, as I drove into a heavy vehicle repair area, I found the Mechanika Motors experience very professional. I dropped my car off. I was taken to work immediately. My car was ready at the time I was advised. The staff were pleasant. The work was itemised and was matched to the work to be done in the Holden Service booklet. All in all a very pleasant experience.

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Ken, HOLDEN COMMODORE

Springwood Tyre Service

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Took longer than expected but lovely mechanics! Always do their best with prices...

Took longer than expected but lovely mechanics! Always do their best with prices and their work is always tops!

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Great service from Graeme and team. Honest, trustworthy and responsive. As a sin...

Great service from Graeme and team. Honest, trustworthy and responsive. As a single female going to a new garage I felt looked after.

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Kate, Mitsubishi Express Van

Penrith Tyres & Mechanical Repairs

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Always on point with their competitive prices of their services, and my car is a...

Always on point with their competitive prices of their services, and my car is always well looked after there.

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Daniel, Mitsubishi Lancer

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NRMA Car Servicing Penrith

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I really like the phone calls advising of the work required and setting a mileag...

I really like the phone calls advising of the work required and setting a mileage that will be expected. All the staff are very helpful especially Danny on the front desk. Regards, Colleen Khoury

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Colleen, Citroen Berlingo/Berlingo First I/II

Midas Penrith

PENRITH
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"Easy, no fuss, friendly staff. Wouldn't hesitate to recommend to others."

Annette, Audi Q3

Crofty's Auto & Tyres

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"Great job, I would recommend Crofty's."

Fergus, Kia Cerato

Cilia's Automotive Solution

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Very professional and most pleasing of all my car was done within the time frame...

Very professional and most pleasing of all my car was done within the time frame I was told it would be! Very well priced as well, great job guys, keep it up and see you next time!

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Alex, Mazda 3

Tyrepower Campbelltown

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Great service, professional with clear communication and quality results. Fitted...

Great service, professional with clear communication and quality results. Fitted my car in on a busy Saturday at short notice. Great to know I've found a reliable local mechanic.

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katie, Hyundai Tucson

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Fast service, listened to me and did everything that needed to be done. Informed...

Fast service, listened to me and did everything that needed to be done. Informed me of everything that was done. Smsd me to ask if I'm unsatisfied to contact them. Very pleased with everything. Well done and thank you Midas Campbell town.

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Jennifer, Hyundai Accent

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Jatinder, Honda Civic

Rays Automobiles

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"Very good service done on time."

Rohit, Volkswagen Passat

CPH Automotive

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Kailey, Toyota Landcruiser/Prado

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Jess, Mitsubishi Outlander

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George did an awesome job and went over everything with me. I've booked him in f...

George did an awesome job and went over everything with me. I've booked him in for another job already.

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Aaron, Isuzu D-Max

Mechanic 2 You

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Reji, Hyundai Getz

Independant Mobile Mechanics

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"Convenient, came right up to the unit and called. On time, trustworthy service."

Daniel, MAZDA 2

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Mechanic was on time. Excellent customer service. Very effecient with great vehi...

Mechanic was on time. Excellent customer service. Very effecient with great vehicle knowledge and advice.

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Belle, Holden Barina

Driveway Mobile Mechanics

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I chose Driveway Mobile Mechanics because of the positive reviews others had lef...

I chose Driveway Mobile Mechanics because of the positive reviews others had left. I can't agree with them enough, Simon is very thorough, patient and caring of the vehicle. He even cleaned my mag wheels on a basic service. I'll be booking him in to do my brakes in a week's time.

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Chris, Renault Megane III

Pink Lion Mobile Mechanic

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Kenny is a friendly honest and skilled mechanic. My lancer was well looked after...

Kenny is a friendly honest and skilled mechanic. My lancer was well looked after during the timing belt change and they left my engine nice and clean for me. Very happy.

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Nathan, Mitsubishi Lancer

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Helen, Honda Jazz

SWIFT Service Centre

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Kate, Nissan X-TRAIL

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The mechanic was helpful, efficient and very friendly. He not only made the experience painless but also outmatched my expectations.

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Fabienne, Toyota Camry

The Car Doctor

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"Good, honest car service. Will come again."

Henry, Honda Jazz

Carco Exhaust & Automotive

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The service was done professionally and according to the fixed agreed price. I...

The service was done professionally and according to the fixed agreed price. It was ready on time. The staff were friendly and polite.

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Peter, Hyundai Getz

Paul Whyte Automotive

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So easy to use, made it simple to book the car in. I also put in a question, to ...

So easy to use, made it simple to book the car in. I also put in a question, to which I was called the day after I booked and it was answered. Can not fault this at all!

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Michelle, Mitsubishi Lancer

ABS Albury

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Very friendly staff, log book service completed without any issues. Would recomm...

Very friendly staff, log book service completed without any issues. Would recommend and use again.

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Liz, Jeep Grand Cherokee

GenTech Automotive & Performance Centre

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Marcus and the team were great to deal with. He ordered parts for a great price,...

Marcus and the team were great to deal with. He ordered parts for a great price, fitted them and even called to let me know that I'd be making a bad call installing some parts that I'd supplied as the existing ones were a better overall part. Price was extremely reasonable. I'll definitely be heading back to Gentech.

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Greg, Nissan Pathfinder

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NRMA Car Servicing Tuggeranong

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Jim, MITSUBISHI CHALLENGER

ABS Wodonga

WODONGA CBD
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All good so far, time will tell, but car is running just fine now. Friendly staf...

All good so far, time will tell, but car is running just fine now. Friendly staff.

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Grant, Nissan Navara/Pick-up

Westend Auto Repairs

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"Excellent work , very happy & will be back"

Sally, Nissan Murano

ABS Molonglo

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Good service, good communication. Cost about twice what it was quoted but had to...

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Mark, Ford Transit

5A Mechanical Repair

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The mechanics were professional and polite, happy to discuss the details of the ...

The mechanics were professional and polite, happy to discuss the details of the service in an unhurried manner. This isn't a big shop and the guys get the need to be friendly and develop a rapport with the car owner if they are to get repeat work. I have no hesitation in recommending this company.

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Mike, Ford Everest

RPM Dubbo

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Clancy Automotive Dubbo

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The car was taken when time specified and returned when they said they would. St...

The car was taken when time specified and returned when they said they would. Staff were well dressed and competent in their work. Very well done, much better than the original dealer.

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John, JEEP GRAND CHEROKEE

Tyreright Dubbo

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"TImely and well priced"

Ashwin, Holden Barina

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"Friendly staff. Fixed the relevant issue and reasonably priced."

Darelle, Ford Focus

MRT Automotive

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A major service dealt with efficiently and promptly. Price MUCH LESS than car ...

A major service dealt with efficiently and promptly. Price MUCH LESS than car dealership.

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Trevor, Volkswagen Polo

Echuca Performance

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"Great to have pick up service. Very reasonable rates."

Heather, Toyota Corolla

Hyper Coatings and Automotive

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"Great service and a great price thanks guys. Will use again"

Edward, Toyota Camry

Production Automotive

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"Excellent service and friendly staff"

Dave, DODGE NITRO

Penrith Car Service

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"Super fast and hassle-free service."

Phill, Suzuki Swift

APR Mechanical

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Very friendly and helpful... Awesome service, Mark was very accommodating and th...

Very friendly and helpful... Awesome service, Mark was very accommodating and the service was completed in 3 hour.

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Fernando, Mazda BT-50

Illawarra Car Service Centre

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"helpful, friendly, took less time than expected."

david, Jeep Compass

Book trusted and local mechanics with AutoGuru.

With AutoGuru, you can search, compare and book mechanics all in one place online. We have mechanics who are open on Saturday's, just to make your life that little bit easier.

Let us know your car details and we'll provide you with an up-to-date and accurate quote. Once you've viewed quotes from local mechanics in Alleena, you can go ahead and secure your booking online!

Not only do we have trusted mechanics open on a Saturday in your area, they also have amazing reviews from real customers! You know you're getting the best of the best when booking with AutoGuru.

Questions? Speak with a Service Advisor
1300 655 661