Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

Search and book Environa mechanics. Book your car service online and save.

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Goodyear Autocare Fyshwick

FYSHWICK
star star star star star_half

LATEST REVIEW

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star star star star star

Easy booking. I tried to book in last minute. Cuz I need the car for a road tri...

Easy booking. I tried to book in last minute. Cuz I need the car for a road trip. No service center was willing to take my vehicle. Auto-guru managed to sequeeze me in. Good customer service auto guru!

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Adam, Toyota Camry

ABS Molonglo

FYSHWICK
star star star star star

LATEST REVIEW

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star star star star star

Guys at ABS Molonglo were very friendly and comprehensively talked me through my...

Guys at ABS Molonglo were very friendly and comprehensively talked me through my bill. Would highly recommend them to all my friends.

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Nadine, Great Wall Motors V Series

5A Mechanical Repair

FYSHWICK
star star star star star_half

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star star star star star

Mario and his team were honest, professional and provided very efficient service...

Mario and his team were honest, professional and provided very efficient service. I would highly recommend them to anyone and will definitely be back.

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Jasmin, Hyundai Elantra

Ultra Tune Fyshwick

FYSHWICK
star star star star star

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star star star star star

"Great service"

Joel, Nissan Navara

Ultra Tune Phillip

PHILLIP
star star star star star_half

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They dropped me home, picked me up when the car was done, and even fixed my numb...

They dropped me home, picked me up when the car was done, and even fixed my number plate light for free. Good guys! I highly recommend them :-)

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Tabitha, Toyota Camry

Ultra Tune Tuggeranong

GREENWAY
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I found Glenn to be very pleasant, informative and my car is running like clock ...

I found Glenn to be very pleasant, informative and my car is running like clock work. Would recommend them and I will be using them from now on. Very pleasant experience.

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Glenda, Honda Jazz

NRMA Car Servicing Tuggeranong

GREENWAY
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Auto Guru provided a discounted service with the supplier I chose to proceed wit...

Auto Guru provided a discounted service with the supplier I chose to proceed with. The quote process was transparent. NRMA was also thorough with their log book service and safety checks. Additional work was also quoted and provided to me at the time I paid for my initial quoted services. Would use again. Thank you.

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James, Mitsubishi Lancer

No deposit & interest free

BOOK NOW, PAY LATER

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TRIFFAUT, Holden Barina

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Shell, Holden Barina/Barina Classic

GenTech Automotive & Performance Centre

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Quick and cheap - no hassle and flexible with pick up time. Did a great job repl...

Quick and cheap - no hassle and flexible with pick up time. Did a great job replacing my windscreen, throwing in free wiper blades. Would recommend.

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Caitlin, Toyota Yaris

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"Found problem with fuel system ordered part fixed within 2 hrs great service."

Garry, Mazda BT-50

Paul Whyte Automotive

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Booking in was easy and efficient, the car is running very well, and it was note...

Booking in was easy and efficient, the car is running very well, and it was noted that I need to replace my tyres in a couple of months. Service at Paul Whyte Automotive was friendly. Would definitely go back.

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Jane, SUBARU LIBERTY

Mechanika Motors

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"Car is running great, very pleased with the service! Would recommend"

Louise, Mitsubishi ASX

Crofty's Auto & Tyres

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Helpful and polite staff.. reasonably priced.. the car is driving great.. thanks...

Helpful and polite staff.. reasonably priced.. the car is driving great.. thanks guys..

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Toni, Toyota Starlet

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Swift Service Centre are exactly that! They could add....polite, clean, thorough...

Swift Service Centre are exactly that! They could add....polite, clean, thorough, informative etc. Highly recommended and will be our family mechanic from now on.

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Robert, Suzuki Swift

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"Excellent customer service. Car very clean on my return."

JULIE, Honda Accord

Illawarra Car Service Centre

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I had my car serviced yesterday. Brad, the owner, personally took care of me. He...

I had my car serviced yesterday. Brad, the owner, personally took care of me. He came out of the workshop to welcome me when I pulled up, drove me to work, serviced (and washed!) my car then came and picked me up when it was done. Fast service, great commentary about the car in general and its condition - which was great to hear since I only bought it a few months ago and was hoping there were no hidden problems. I have no hesitation in going back there again and recommending to my friends that they also book their cars in for service there.

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Kim, Mitsubishi Lancer

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very friendly staff, clean workshop, work completed on time. Recommend them high...

very friendly staff, clean workshop, work completed on time. Recommend them highly

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Peter, Mazda BT-50

Ultra Tune Albion Park

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From online to completion this was terrific. Easy online appointments and great ...

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Ian, Hyundai Santa Fe

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Marion, Renault Koleos

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Jarryd, BMW X5

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Great customer service and first mechanic who hasn't tried to rip me off! Will d...

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Sara, Holden Barina Spark

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The guys at A1 are genuine and we're quick and efficient when fixing my car. Def...

The guys at A1 are genuine and we're quick and efficient when fixing my car. Definitely going there from now on. Cannot fault them

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Caitlin, Mitsubishi Mirage

APR Mechanical

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will be booking again next time for further services have also referred to frien...

will be booking again next time for further services have also referred to friends and family.

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Alicia, MAZDA 2

Tyrepower Campbelltown

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Great service and honest. I changed the spark plugs just before it went in and t...

Great service and honest. I changed the spark plugs just before it went in and they told they were new so didn't change or charge for them. Only thing is they put their sticker on the back window without asking. It doesn't come off easy either.

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Garry, Holden Barina

Midas Campbelltown

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Happy with service, however, wouldve liked to be called whilst car was in gettin...

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Aravinb, HONDA CR-V

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It was very simple and straightforward. I intend to use them more often in the f...

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* Minimum service amounts apply

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Peter was friendly and reliable, he showed up on time, finished the logbook car ...

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Limin, Mazda 3

CPH Automotive

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My car was serviced by Phil and the experience was a pleasure - he was on time, ...

My car was serviced by Phil and the experience was a pleasure - he was on time, friendly and answered all of my questions. My car drives noticeably better now, I would recommend CPH Automotive to anybody!

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Julian, FORD FESTIVA

Book trusted and local mechanics with AutoGuru.

Is your car overdue for a service? Are you concerned about hidden costs? Well stress no more because we combine the best mechanics in Environa and the local area so you can find a service option to suit you – with a fixed price upfront. Compare Queanbeyan’s top rated mechanics all in one place, and book your service with the click of a button, or phone 1300 655 661 and we’ll do it for you.

Forget nasty surprises with hidden costs, compare and book Queanbeyan’s best mechanics for your car service in one place. We find top rated mechanics in the Environa area so you can compare options for the same scheduled service tasks. The only variables are cost of parts and labour from mechanic to mechanic.

Wherever you are in Queanbeyan, we find the best car services in your area, suited to your vehicle. Whether you need a milestone service or a quick safety check, we list trusted local Environa mechanics who can get the job done properly and quickly.

Do you lead a busy lifestyle? Whether it be kids, work, activities or sport it seems our lives as getting busier and busier. Easily and conveniently keep on top of your car maintenance and repairs with a mobile mechanic in Environa.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661