Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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5A Mechanical Repair

FYSHWICK
star star star star star_half

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The guys were very thorough and provided a plain English explanation of what nee...

The guys were very thorough and provided a plain English explanation of what needed to be done before going ahead with the works. They were also happy to show me the parts that needed replacing when I asked. This is a small and friendly workshop with a focus on a customer service from guys who seem to know their stuff.

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Craig, Mitsubishi Outlander

ABS Molonglo

FYSHWICK
star star star star star

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star star star star star

Great communication. Mechanic servicing on my car called to advise of extra work...

Great communication. Mechanic servicing on my car called to advise of extra work required and asked if I wanted to proceed. Mechanic also called again later that day once the service was finished. Friendly staff and easy to find location also.

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Joshua, Hyundai Santa Fe

Goodyear Autocare Fyshwick

FYSHWICK
star star star star star_half

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"The staff at Good Year Fyshwick were really helpful and knowledgeable."

Shane, Mitsubishi 380

Ultra Tune Fyshwick

FYSHWICK
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"Great service"

Joel, Nissan Navara

NRMA Car Servicing Majura Park

CANBERRA INTERNATIONAL AIRPORT
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After the servicing the car feels smooth and comfortable. Additionally the car w...

After the servicing the car feels smooth and comfortable. Additionally the car was cleaned both inside and outside.

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Mahmudul, Mitsubishi Outlander

Ultra Tune Phillip

PHILLIP
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Ultratune Phillip in Canberra did a great job in fixing my car. It's so hard to ...

Ultratune Phillip in Canberra did a great job in fixing my car. It's so hard to find a decent mechanic. They were very helpful and explained any issues in a way that was easy to understand. They will definitely become my regular mechanic!

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Lydia, Holden Tigra

N & D Auto Services Pty Ltd

MITCHELL
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Friendly & efficient service. Experienced staff who knew what they were talking...

Friendly & efficient service. Experienced staff who knew what they were talking about.

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Chris, Toyota Landcruiser

Recently requested quotes for Carwoola mechanics

Average quote price in Queanbeyan

$578.82

Mercedes-Benz E-Class

TASKS QUOTED

Basic Service

$292.87

Mitsubishi Lancer

TASKS QUOTED

Logbook Service - 105000 kms / 84 months

$318.04

No deposit & interest free

BOOK NOW, PAY LATER

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GenTech Automotive & Performance Centre

MITCHELL
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Marcus and the team were great to deal with. He ordered parts for a great price,...

Marcus and the team were great to deal with. He ordered parts for a great price, fitted them and even called to let me know that I'd be making a bad call installing some parts that I'd supplied as the existing ones were a better overall part. Price was extremely reasonable. I'll definitely be heading back to Gentech.

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Greg, Nissan Pathfinder

Ultra Tune Tuggeranong

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I found Glenn to be very pleasant, informative and my car is running like clock ...

I found Glenn to be very pleasant, informative and my car is running like clock work. Would recommend them and I will be using them from now on. Very pleasant experience.

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Glenda, Honda Jazz

NRMA Car Servicing Tuggeranong

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They managed to lose our booking so had to show them the email confirmation as t...

They managed to lose our booking so had to show them the email confirmation as they wouldn't take our word for it. No apology even though they admitted it was their error. From there, the service was fine.

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James, Toyota Landcruiser/Prado

Paul Whyte Automotive

GUNGAHLIN
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Booking in was easy and efficient, the car is running very well, and it was note...

Booking in was easy and efficient, the car is running very well, and it was noted that I need to replace my tyres in a couple of months. Service at Paul Whyte Automotive was friendly. Would definitely go back.

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Jane, SUBARU LIBERTY

The Car Doctor

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Work done as expected and the explained what could be needed done in the future....

Work done as expected and the explained what could be needed done in the future. Car was detailed on the outside which I found was great. I would go back Vince

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Vincent, Audi A4 quattro

Carco Exhaust & Automotive

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Work was done perfectly. Explained the issue correctly. Provides more related in...

Work was done perfectly. Explained the issue correctly. Provides more related info regarding the issue. Therefore, I could take proactive measurement.

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Imtiaz, Holden Astra

Ultra Tune Belconnen

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Good solid service. No problems, called before doing brake pads. Friendly staff....

Good solid service. No problems, called before doing brake pads. Friendly staff. Way better value than dealer by about 30%.

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Andrew, Hyundai ix35

Mechanika Motors

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"Car is running great, very pleased with the service! Would recommend"

Louise, Mitsubishi ASX

Crofty's Auto & Tyres

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"Booked over the Internet for a log book service on my Holden Captiva 7 LX. "

Jethro, Holden Captiva

Illawarra Car Service Centre

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Brad is always very professional and courteous. The whole process was so simple ...

Brad is always very professional and courteous. The whole process was so simple and the little extra TLC given was much appreciated. I would definitely recommend Illawarra Car Service Centre to others.

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Kim, Mitsubishi Lancer

NRMA Car Servicing Shellharbour

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"Great customer service, quick and efficient car servicing!"

Brienna, Ford Fiesta

Ultra Tune Albion Park

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From online to completion this was terrific. Easy online appointments and great ...

From online to completion this was terrific. Easy online appointments and great service. Highly recommend

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Ian, Hyundai Santa Fe

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Cristiana, Nissan Micra

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Gratz, Mazda CX-9

AutoStop Service Centre

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The best tune up/car service I have ever had. They addressed all of our requirem...

The best tune up/car service I have ever had. They addressed all of our requirements. Would definitely recommend this autostop service centre.

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Janet, Nissan Navara

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Great Customer Service, something which is often lost with big businesses. Will...

Great Customer Service, something which is often lost with big businesses. Will definitely be back!

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Jasmine, Mitsubishi Lancer

Tic Automotive Services

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Appointment made quickly, friendly attitude from Daniel, obviously knowledgeable...

Appointment made quickly, friendly attitude from Daniel, obviously knowledgeable, car back in 5 hours. Would recommend to all to give them a go.

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John, Subaru Liberty

Ultra Tune Corrimal

CORRIMAL
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All staff were friendly and courteous. The service was at reasonable price, Very...

All staff were friendly and courteous. The service was at reasonable price, Very happy, thank you.

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Ben, Citroen C4 II

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WAGGA WAGGA CBD
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"Great Service happy with the level of service. Friendly and approachable!"

Kate, Nissan X-TRAIL

A1 Auto & Metal Recyclers Pty Ltd

BELLAMBI
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The guys at A1 are genuine and we're quick and efficient when fixing my car. Def...

The guys at A1 are genuine and we're quick and efficient when fixing my car. Definitely going there from now on. Cannot fault them

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Caitlin, Mitsubishi Mirage

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WAGGA WAGGA CBD
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"Excellent customer service. Car very clean on my return."

JULIE, Honda Accord

APR Mechanical

SMEATON GRANGE
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will be booking again next time for further services have also referred to frien...

will be booking again next time for further services have also referred to friends and family.

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Alicia, MAZDA 2

Tyrepower Campbelltown

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Staff were friendly, talked me through the repairs that were needed so I underst...

Staff were friendly, talked me through the repairs that were needed so I understand exactly what was being done. Very helpful.

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"Very quick and fast service,Staff are very helpful"

Shaun, Mazda CX-5

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Adam, HOLDEN BARINA

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"Honest & Great Service"

Tammy, Suzuki Swift

Tyreright Prestons

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Great customer service. Quick to fix additional areas that needed servicing on top of what was requested.

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Patrick, Mercedes-Benz CLC-Class

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"Good communication, was dropped off at work, good prices. Will be back"

Steve, Honda Accord Euro

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"all good..yet expensive"

Aravinb, HONDA CR-V

Westend Auto Repairs

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"Excellent work , very happy & will be back"

Sally, Nissan Murano

* Minimum service amounts apply

Midas Liverpool

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Arrived on time and they were ready. They drove me to work. Several hours later ...

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Sinsook, Hyundai Getz

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"Great service and a great price thanks guys. Will use again"

Edward, Toyota Camry

Bridgestone Select Liverpool

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Overall was good. Staff Louise was friendly. Good and quick service. They told m...

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Ath, Ford Focus

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"excellent customer service and great knowledge regarding the services "

Sang, TOYOTA COROLLA

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"Great service at the right price."

Dave, FORD FOCUS

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Very good service. Easy to drop-off and pick-up, and so much cheaper than everyw...

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Craig, TOYOTA KLUGER

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Such a simple and easy process. I knew the cost I was up for and could compare different service centres. Very handy to have one within walking distance of home, too.

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Kim, TOYOTA TARAGO

Springwood Tyre Service

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Springwood tyre service are fantastic. Lovely blokes. Lovely customer service. G...

Springwood tyre service are fantastic. Lovely blokes. Lovely customer service. Great job on my car

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Ashley, Daewoo Kalos

NRMA Mobile Car Servicing Wollongong

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"Much easier than a trip to the mechanics workshop"

John, Isuzu D-Max

Mechanic 2 You

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"Very happy! On time, knowledgeable & friendly."

Bec, Hyundai iLoad/iMax

CPH Automotive

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"Was on time and very professional"

Marco, Volkswagen Golf

Book trusted and local mechanics with AutoGuru.

Have you ever scoured the Queanbeyan phonebook to find a good mechanic? It’s not fun, is it? Thankfully, we can help you find Carwoola mechanics & car services quickly and easily. Our easy to use system will find you the best value fixed quotes from the highest quality mechanics in your area.

All of the quotes for Carwoola mechanics at AutoGuru are based upon the same scheduled service task, so only the cost of parts and labour varies. This means you’ll always know how much your service or repair will cost before booking it in. We have all the top mechanics in Queanbeyan, so try us today!

No matter your vehicle’s make or model, we can give you access to the best Carwoola mechanics who will offer you a great upfront, fixed quote for your repair or service. It really couldn’t be easier!

Do you lead a busy lifestyle? Whether it be kids, work, activities or sport it seems our lives as getting busier and busier. Easily and conveniently keep on top of your car maintenance and repairs with a mobile mechanic in Carwoola.

Really wanted to go to that Saturday BBQ but need to service your car? We've got you sorted. Book trusted local mechanics in Carwoola that are open on Saturday and also offer a loan car and a drop off service! Don't let the boring adult stuff get in the way of your weekend. Get instant quotes on AutoGuru and we can help you save money and let you get back to the things you really enjoy!

Questions? Speak with a Service Advisor
1300 655 661