Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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John Oxley Motors

PORT MACQUARIE CBD
star star star star star_half

LATEST REVIEW

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star star star star_border star_border

Very busy service centre so very little time to talk to service managers about p...

Very busy service centre so very little time to talk to service managers about particular issues or work required, all felt very rushed. Would be better if they had one staff member to deal with you rather than being passed off to a different person each time. The wait for the courtesy bus of 45 minutes was infuriating as I was then late for another appointment, although I am sure it is not like that every time. Generally pleasant staff, just a bit brief and rushed.

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Ricky, Audi A5 Coupe

TTM Automotive

WAUCHOPE
star star star star star

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Great customer service. Dropped downtown to shop and picked up. All aspects of service covered. Will go there again.

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Jennifer, MAZDA 2

Ultracare Tyre and Auto

KEMPSEY
star star star star star_border

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star star star star star_border

"Friendly staff and vehicle was ready by the promised time"

Steven, Holden Colorado

Scott Forbes Automotive

WALLSEND
star star star star star

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A good mechanic is like a good hairdresser.. when you find one that has you walking out happy you keep going back. Scott and his team are always fast, friendly & accommodating with the best prices around.

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rachael, Holden Cruze

NRMA Car Servicing Gosford

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star star star star star

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Really happy with the workshop. Second time I've used them and they did another good job.

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Cassie, Mitsubishi Lancer

NRMA Car Servicing Kotara

KOTARA
star star star star star_border

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"Good price, good service, hassle free. Would recommend to anyone."

Veera, Hyundai i30

Goodyear Autocare Coffs Harbour

COFFS HARBOUR CBD
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Debby, MAZDA Mazda6

Express Lube Tuggerah

TUGGERAH
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"They were great"

Mary, Honda CR-V

Customers love our Port Macquarie mechanics

2010 Toyota Yaris image

Erin P

2010 Toyota Yaris

John Oxley Motors PORT MACQUARIE CBD

star star star star star October 2017

Very professional staff. Efficient and run me through the things they did in a way that I understood...

Recently requested quotes for Port Macquarie mechanics

Average quote price in Port Macquarie

$517.74

PORT MACQUARIE CBD

Toyota Corolla

TASKS QUOTED

Logbook Service - 110000 kms / 66 months

$219.28

PORT MACQUARIE CBD

Toyota RAV4

TASKS QUOTED

Logbook Service - 70000 kms / 42 months

$264.46

PORT MACQUARIE CBD

Hyundai Elantra

TASKS QUOTED

Logbook Service - 90000 kms / 72 months

$339.13

PORT MACQUARIE CBD

Toyota RAV4

TASKS QUOTED

Logbook Service - 60000 kms / 36 months

$510.08

PORT MACQUARIE CBD

Subaru XV

TASKS QUOTED

Logbook Service - 50000 kms / 24 months

$453.67

PORT MACQUARIE CBD

Holden Commodore

TASKS QUOTED

Basic Service

$218.26

No deposit & interest free

BOOK NOW, PAY LATER

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Midas Cooks Hill

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Joy, Kia Cerato

Book trusted and local mechanics with AutoGuru.

Whatever part of the Port Macquarie region you're in, from Flynns Beach to Lighthouse Beach to Settlement City, we can find your closest quality car mechanics and servicing, whether it's a national brand or local mechanic. Simply provide us a few details about your car, search mechanics within and book your service right now, or call us on 1300 655 661 and we can do it for you. It's that quick and easy!

All results are for the same scheduled service tasks, all that varies is the fees and labour cost from mechanic to mechanic. Choose the car mechanic you want, and you're on your way to seeing your car logbook service costs, based on the factory specifications in your car owner's manual.

We also have mobile mechanics in Port Macquarie who will come and service your car at the convenience of your home or office, you can save up to by booking a mobile mechanic on AutoGuru.

Need a Port Macquarie mechanic open on Saturday? Get instant quotes for timing belt replacement, brake pad and rotor replacement, or even tow bar installation from trusted mechanics in Port Macquarie. With genuine customer reviews and a star rating of 4.5, you know you'll be searching the best of the best. Don't let a busy week get in the way of looking after you car, AutoGuru is here to help.

Questions? Speak with a Service Advisor
1300 655 661