Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Gunnedah Diesel Service

GUNNEDAH
star star star star star

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star star star star star

"Brilliant, quick and did a great job"

Josh, Chrysler 300

Tyreright Dubbo

DUBBO CBD
star star star star star_half

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star star star star star

They were very thorough with the checks, better than most other places I have ta...

They were very thorough with the checks, better than most other places I have taken my vehicle to. Will definitely use them in the future. The mechanic was clear in his explanations which was helpful

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Rod, Honda Jazz

Clancy Automotive Dubbo

DUBBO CBD
star star star star star

LATEST REVIEW

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star star star star star

Easy and professional, Brendan looked after me perfectly and couldn't do enough ...

Easy and professional, Brendan looked after me perfectly and couldn't do enough for me. Will definitely be back for my next service, car is running great.

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Beau, HONDA ACCORD

RPM Dubbo

DUBBO CBD
star star star star star_half

LATEST REVIEW

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star star star star star_border

Polite friendly service. Vehicle runs like a dream and was a good and thorough s...

Polite friendly service. Vehicle runs like a dream and was a good and thorough service. Robertson's could open a little earlier for people who have to get to work.

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Alan, Isuzu D-Max

Tyreright Tamworth

TAMINDA
star star star star star_half

LATEST REVIEW

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Very helpful, quick happy to drop you off and pick you up after te service compl...

Very helpful, quick happy to drop you off and pick you up after te service completed

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Catherine, Honda Civic

Zack's Automotive

MUSWELLBROOK
star star star star star

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star star star star star

I was extremely happy with the service received at Zack's Automotive. Zack the o...

I was extremely happy with the service received at Zack's Automotive. Zack the owner is a hands-on guy and talks you through the process and makes sure you are completely satisfied with what he's offering. I couldn't recommend he and his friendly team more highly!

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Michelle, NISSAN X-TRAIL

Carson's Car Care

WEST ARMIDALE
star star star star star_half

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Got dropped off back to work after taking the car in for a 200000km service mid ...

Got dropped off back to work after taking the car in for a 200000km service mid morning. They called me around 3pm to say the car was ready and then came and picked me up from my home address as i'd finished work. Was a bigger service than usual and I am happy with the job they done.

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Richie, Toyota RAV4

No deposit & interest free

BOOK NOW, PAY LATER

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Midas Armidale

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"Great service and great price"

David, Nissan X-Trail

A1 Mechanical & Exhaust

ORANGE
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The mechanic was helpful, efficient and very friendly. He not only made the exp...

The mechanic was helpful, efficient and very friendly. He not only made the experience painless but also outmatched my expectations.

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Fabienne, Toyota Camry

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SINGLETON
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"No fuss and a good job, happy with the service"

Mark, Holden Barina

Cooper Auto Service Centre

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I was their first Fixed Price Car Service customer and they treated me as though...

I was their first Fixed Price Car Service customer and they treated me as though I was a local. Great service and very handy to have the fixed price up front. Would definitely use again!

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Kerri, Subaru Outback

Westend Auto Repairs

BATHURST
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"Excellent work , very happy & will be back"

Sally, Nissan Murano

Maranoa Mechanical

SAINT GEORGE
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On time with service - picked me up from.work - cleaned my car - reasonable pric...

On time with service - picked me up from.work - cleaned my car - reasonable price

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David, Toyota RAV4

Express Lube Cessnock

CESSNOCK
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"Great service we will be a return customer"

Kim, Hyundai i30

Cant's Motor Repairs

MAITLAND
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Very nice people fast service and if you have a problem with car next day they a...

Very nice people fast service and if you have a problem with car next day they are very helpful. Would use their services again

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Laurel, Ford Territory

Beacon Motors

LORN
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"The service was very good, on time and perfect."

Bajaya, Suzuki Swift

Smart Torque Automotive

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The team at Smart Torque were fantastic. Great and friendly service, very knowle...

The team at Smart Torque were fantastic. Great and friendly service, very knowledgeable and an absolute pleasure dealing with Leigh and the team. Will be coming back again and again.

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Nick, Holden Cruze

The Service Centre East Maitland

EAST MAITLAND
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Good advice after the service was complete. made good suggestions on other work ...

Good advice after the service was complete. made good suggestions on other work that may be required. Nice people.

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Ryan, Mazda CX-5

InGear Mechanical

TOMAGO
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I found that the staff at Reception were informative, I had only a three hour op...

I found that the staff at Reception were informative, I had only a three hour opportunity for the service given my other commitments. In Gear mechanical completed the task in plenty of time and identified a small leak coming from the engine, no urgency to have it repaired. Vehicle clean and tidy at completion of service.

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Kevin, Jeep Grand Cherokee

Scott Forbes Automotive

WALLSEND
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"Fast and efficient."

Chris, Holden Barina

A & L Transmissions Centre

WALLSEND
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They were super helpful and when there was a misunderstanding it was sorted inst...

They were super helpful and when there was a misunderstanding it was sorted instantly and with grace. Very professional I will definitely be back!

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Naomi, Holden Barina

Tyreright Glendale

GLENDALE
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"There staff were courteous and the service was completed promply."

lauren, Mazda 2

Leeroy's Automotive

CARDIFF
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"Quick and easy. Mechanics helpdul"

Kristie, Mazda 3

Ultimate Automotive

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"Quick, easy and helpful. Very happy with the service."

Kacey, HYUNDAI SANTA FE

Bridgestone Select Mayfield

MAYFIELD
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Lovely clean place, welcoming staff and they happily checked the extra things ov...

Lovely clean place, welcoming staff and they happily checked the extra things over and above the log book service I asked for. Will definitely be back.

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Jean, Hyundai Accent

NRMA Car Servicing Kotara

KOTARA
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Very professional. Greeted with a friendly reception. Kept informed on service a...

Very professional. Greeted with a friendly reception. Kept informed on service as I was waiting for car to be serviced asap

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John, Holden Cruze

Broadmeadow Tyres & Service

BROADMEADOW
star star star star star_half

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I booked my logbook service at 10am. I went on time. The staff said they only co...

I booked my logbook service at 10am. I went on time. The staff said they only collect the car in the morning, the service would be done in noon. I was not expecting that and was not informed beforehand. I had no transport to go home and come back to pick up my car. I had to wait for more than 3 hours for the service.

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Julian, Kia Rio

* Minimum service amounts apply

G S Mechanical Pty Ltd

WHITEBRIDGE
star star star star star

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Excellent service. Really good advice on car. It worth every dollar With the fre...

Excellent service. Really good advice on car. It worth every dollar With the free car wash, vacuum and free car loan. Five stars car service. Cheers.

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Veera, Hyundai i30

Mark Hancock Automotive Repairs Pty Ltd

BENNETTS GREEN
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The quality of the service was very good. My only comment would be that when th...

The quality of the service was very good. My only comment would be that when the price is given for the fixed price service on the website, it is given as the total price including GST. and not the price excluding GST. I found that very misleading and not very price competative.I would recommend the service to others but I would point out to them the quote will not include GST.

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Jacqueline, HYUNDAI SANTA FE

Belmont Automotive Service Centre

BELMONT
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I was impressed with the way Fixed Price Car Service dealt with me getting a quo...

I was impressed with the way Fixed Price Car Service dealt with me getting a quote and I was even more impressed with the service I got from Brent at Belmont Automotive Service Centre. On arrival at BASC, we were greeted and told what time the car would be ready and Brent was happy to answer any questions we had. Later in the day we had a call to say the car was ready and when we picked it up it had the tyres blacked and there was nice scented smell in the car. It was a very much better experience than I had had from "branded" garages (think Mazda, Holden, Ford) in the past and at a much smaller price. Highly recommended.

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Phil, MAZDA TRIBUTE

Midas Cooks Hill

COOKS HILL
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I would recommend Midas Cooks Hill to anyone who is looking for a logbook service on their car. Russell was awesome and I will definitely be taking my car back for my next service. Great customer service, very friendly and helpful. Extremely happy with everything:) Thanks so much Russell:)

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Helen, Kia Rio

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BELMONT
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Greg, Nissan Qashqai

Springwood Tyre Service

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It was very simple and straightforward. I intend to use them more often in the f...

It was very simple and straightforward. I intend to use them more often in the future and will get a better feel for the quality of service they provide.

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Tarun, HONDA ACCORD

DC Automotive Pty Ltd

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Recently had a 170,000 km for our 2006 Holden Berlina serviced by DC Automotive. Dave was more than helpful explaining exactly what the service included. Our car had not been serviced for 30,000 km, and required a few more things done to it. Dave explained them all, including all costs associated.

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David, HOLDEN BERLINA

Express Lube Tuggerah

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Charles, Mercedes-Benz Sprinter

Euro Prestige

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The total care and careful attention to getting my car going even better was suc...

The total care and careful attention to getting my car going even better was such a grateful relief.

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Rhonda, Mercedes-Benz 200-230

SBR Automotive Repairs

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Absolutely awesome, the best mechanic I've been to in a long time. I rang, was g...

Absolutely awesome, the best mechanic I've been to in a long time. I rang, was given a time to have my car serviced, and it was done at a great price. Straight in when I arrived, no waiting around like I've had to at other mechanics, and friendly caring staff my car was serviced and inspected and I was told of any repairs that might need to be fixed. I will definitely return to SBR Mechanics again.

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Jennea, TOYOTA CAMRY

Tyreright Tuggerah

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Wonderful staff, very quick service and all done to a high standard. Would highl...

Wonderful staff, very quick service and all done to a high standard. Would highly recommend.

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Whitney, Nissan Qashqai

InGear Mechanical Mobile Mechanic

airport_shuttle Mobile Mechanic

star star star star star

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Even though my car was way overdue, it was not a problem for Jarrod he gave it a...

Even though my car was way overdue, it was not a problem for Jarrod he gave it a major service and nothing was a problem. Will use them for my next service for sure as i like it when they can do it onsite. Price seemed fine.

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Brent, Mitsubishi Triton

D & A Mobile Mechanic

airport_shuttle Mobile Mechanic

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"Convenient at home service"

James, TOYOTA KLUGER

Scott Forbes Mobile Mechanic

airport_shuttle Mobile Mechanic

star star star star star

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Once the mechanic arrived he was polite and prompt with the service. The only th...

Once the mechanic arrived he was polite and prompt with the service. The only thing I would prefer is that youcould book an actual time for them to arrive. I was given a window ot 8:30-11am and he turned up at the end of that window. I was given approach call but would prefer to know if it would be 9 or 10 or 11 so I did not have to sit around all morning worrying if I would miss him.

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Janelle, Jeep Grand Cherokee

Newcastle Auto-Tech

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"Mechanic was on time, nice, friendly and helpful"

Prue, Holden Cruze

Mark Dewhurst Mobile Mechanics

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I was sick of mechanics that worked on my sons car not finding the right problem...

I was sick of mechanics that worked on my sons car not finding the right problem. A new battery, fuel pump,fuel filter, new Alternater and service we still had the same problem... Frustrated I got a mobile mechanic out to my sons house, he was on time, polite, and professional. He diagnosed the issue within 5 minutes and fixed it within 35 minutes. My son now has a car that’s running smoothly again.. Thank you mark dewhurst... I would recommend you to anyone looking for a great mechanic..

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Robyn, Holden Commodore

Book trusted and local mechanics with AutoGuru.

Find the best car service options in the local Kenebri area using AutoGuru. Compare services from national brands and local mechanics for the best deals right across Orana. All prices are fixed upfront, so simply provide us details of your vehicle make and model, confirm the mechanic and click the button to book. Or give us a call on 1300 655 661 and we can do it for you.

Why spend hours ringing around when you can find all the best mechanics in Kenebri right here? Our upfront quoting system means you’ll know beforehand how much your repair or service will be, so no nasty surprises. It really couldn’t be easier. Join other happy Orana customers today!

Whether you’re after a standard safety service, milestone service, a major or minor repair or anything else, AutoGuru can help you find the Kenebri mechanic with the best price. All the upfront quotes are fixed price, so all you need to do is book the best rates and you’re set.

Do you know your car is due for a service or repair but just can't find the time to book in with a mechanic? AutoGuru allows you to get upfront quotes from local mobile mechanics in Kenebri. With an average star rating of from genuine customer reviews, you can make a decision based on others experiences.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661