Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Gunnedah Diesel Service

GUNNEDAH
star star star star star

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"Brilliant, quick and did a great job"

Josh, Chrysler 300

Clancy Automotive Dubbo

DUBBO CBD
star star star star star

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"Good service,high standard."

Ray, MITSUBISHI OUTLANDER

Tyreright Dubbo

DUBBO CBD
star star star star star_half

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They were very thorough with the checks, better than most other places I have ta...

They were very thorough with the checks, better than most other places I have taken my vehicle to. Will definitely use them in the future. The mechanic was clear in his explanations which was helpful

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Rod, Honda Jazz

RPM Dubbo

DUBBO CBD
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"Fast convenient and cheap price will be returning later"

Amelia, Holden Commodore

Zack's Automotive

MUSWELLBROOK
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I was extremely happy with the service received at Zack's Automotive. Zack the o...

I was extremely happy with the service received at Zack's Automotive. Zack the owner is a hands-on guy and talks you through the process and makes sure you are completely satisfied with what he's offering. I couldn't recommend he and his friendly team more highly!

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Michelle, NISSAN X-TRAIL

Tyreright Tamworth

TAMINDA
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"Very happy with the service they provide."

Glenda, Kia Rio

No deposit & interest free

BOOK NOW, PAY LATER

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Singleton Auto Electrical Service

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Car was done as asked and priced very competatively. Would have been nice for a ...

Car was done as asked and priced very competatively. Would have been nice for a wash and vacuum too though. Otherwise a good job.

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A1 Mechanical & Exhaust

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Great customer service, friendly helpful guys. Fantastic price. I will definitely be going back in the future.

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Westend Auto Repairs

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"Excellent work , very happy & will be back"

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Cant's Motor Repairs

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Very happy with the service provided, professional, called when the car was available for pick-up, and provided a quote for brakes and belt to be replaced. Very helpful.

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Beacon Motors

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"Was nice and quick. Would recommend"

Chad, Nissan Navara/Pick-up

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"Prompt and efficient service. Reasonably priced."

Bill, Mercedes-Benz A-Class

The Service Centre East Maitland

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Good advice after the service was complete. made good suggestions on other work ...

Good advice after the service was complete. made good suggestions on other work that may be required. Nice people.

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Ryan, Mazda CX-5

Bridgestone Service Centre Thornton

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Bridgestone Service Centre Thornton arranged all the parts for the service of my...

Bridgestone Service Centre Thornton arranged all the parts for the service of my Tiguan and got the job done. Good, friendly service. I will definitely take my cars back to them for servicing.

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Bruce, Volkswagen Tiguan

InGear Mechanical

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I found that the staff at Reception were informative, I had only a three hour op...

I found that the staff at Reception were informative, I had only a three hour opportunity for the service given my other commitments. In Gear mechanical completed the task in plenty of time and identified a small leak coming from the engine, no urgency to have it repaired. Vehicle clean and tidy at completion of service.

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Kevin, Jeep Grand Cherokee

Scott Forbes Automotive

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"These guys are legends. No fuss had 4 services of my car here will continue."

Glen, Nissan Patrol

A & L Transmissions Centre

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Amazing experience across the board, from knowing my name when turning up to off...

Amazing experience across the board, from knowing my name when turning up to offering a lift to a quality service filling me in on all the small things. Would recommend to anyone after great service.

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Andrew, Holden Commodore

Tyreright Glendale

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"There staff were courteous and the service was completed promply."

lauren, Mazda 2

Leeroy's Automotive

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"Quick and easy. Mechanics helpdul"

Kristie, Mazda 3

Ultimate Automotive

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"i will use Ultimate Automotive again as I trust them and value their service."

Shane, TOYOTA CAMRY

Springwood Tyre Service

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Took longer than expected but lovely mechanics! Always do their best with prices and their work is always tops!

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Ashley, Daewoo Kalos

Bridgestone Select Mayfield

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Staff are super friendly I had no problems at all and will be coming back in th...

Staff are super friendly I had no problems at all and will be coming back in the future 🙂

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Lolita, Toyota Corolla

NRMA Car Servicing Kotara

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Awesome, friendly staff. Service was done with no hassles and the free car wash ...

Awesome, friendly staff. Service was done with no hassles and the free car wash was just as good as if I'd paid someone to do it. Will definitely be going back again

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Bob Adamson Automotive Pty Ltd

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Good Job, picked up a fault, gave an overall report of the car, was done by lunchtime.

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Murray, FORD FOCUS

DC Automotive Pty Ltd

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David, HOLDEN BERLINA

Euro Prestige

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The total care and careful attention to getting my car going even better was such a grateful relief.

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Rhonda, Mercedes-Benz 200-230

Mark Hancock Automotive Repairs Pty Ltd

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I have been going to Mark Hancock for About 6 years to have my car serviced. The...

I have been going to Mark Hancock for About 6 years to have my car serviced. They are always so friendly and helpful! I would highly recommend this family run business to anyone.

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Michelle, NISSAN X-TRAIL

* Minimum service amounts apply

G S Mechanical Pty Ltd

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Excellent service. Really good advice on car. It worth every dollar With the fre...

Excellent service. Really good advice on car. It worth every dollar With the free car wash, vacuum and free car loan. Five stars car service. Cheers.

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Veera, Hyundai i30

Express Lube Tuggerah

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Workshop kept me informed at all stages of the job and promptly called me when m...

Workshop kept me informed at all stages of the job and promptly called me when my car was ready.. The hire car came in very handy and was shown how to use its control's before heading off.

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Harry, Mitsubishi Triton

Midas Cooks Hill

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"Reliable and did not add anything on to the service"

Maryanne, Toyota Prius c

Tyreright Tuggerah

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Easy guys to deal with. And super fast time on my service. Would recommend highl...

Easy guys to deal with. And super fast time on my service. Would recommend highly

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John, Holden Commodore

SBR Automotive Repairs

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"Found everyone very nice courteous and was extremely Happy with the service"

Jean, Toyota Camry

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I was surprised at the money I saved by not getting my car service done by the c...

I was surprised at the money I saved by not getting my car service done by the car dealer. My invoice definitely listed all the log book service requirements to maintain my warranty. I've only given 4 stars because I was verbally advised that my brakes were still okay, but I didn't get any facts, such as an estimate of mileage or depth of lining left on the pads/discs. I will consider using them again.

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Joy, Kia Cerato

Graeme Horner Automotive

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Basic service was done but extra expenses were inflated. Thankfully they called before doing anything outside and I was able to tell them not to do it.

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Adam, HOLDEN BARINA

InGear Mechanical Mobile Mechanic

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"Service was carried out efficiently and technician was amiable."

Max, Holden Barina Spark

D & A Mobile Mechanic

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"Convenient at home service"

James, TOYOTA KLUGER

Scott Forbes Mobile Mechanic

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The young gentleman was attentive and have clear indicative of how long he would...

The young gentleman was attentive and have clear indicative of how long he would be. All good experience and will use them again. They were cheaper and very efficient

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Gary, Mazda CX-5

Newcastle Auto-Tech

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"Mechanic was on time, nice, friendly and helpful"

Prue, Holden Cruze

Mark Dewhurst Mobile Mechanics

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Very quick and easy to set up with all information readily available. The people...

Very quick and easy to set up with all information readily available. The people were very prompt in their communications which made sure I felt secure in the arrangements. Mark himself was there promptly and was very professional in his approach which again made me feel secure. It was a great relief to know that I was being able to have my car serviced properly and still be able to work at home and not waste my time waiting at a dealership or workshop.

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Brenda, Mazda 2

Book trusted and local mechanics with AutoGuru.

Looking for a mechanic in Coolah? AutoGuru finds your closest quality car mechanics for you to compare all in one place. We combine Orana’s best car service options for your vehicle and location; so you can book with the click of a button, and one fixed price.

AutoGuru offer a quick and simple method of finding mechanics across Orana and in the Coolah area. No matter your location or budget, we have the mechanic you need for your repair or service needs. Our instant online quotes allow you to compare parts and labour costs at a fixed price – all you need to do then is book it in!

We get hundreds of searches a day for mechanics in Orana. We only list trusted mechanic workshops that match your vehicle, service requirements and Coolah location. So you’re guaranteed to find the car service options you’re looking for.

Don't forget you can also compare and book local mobile mechanics in Coolah through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Coolah have the tools to do the job.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661