Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Maranoa Mechanical

SAINT GEORGE
star star star star star

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star star star star star

On time with service - picked me up from.work - cleaned my car - reasonable pric...

On time with service - picked me up from.work - cleaned my car - reasonable price

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David, Toyota RAV4

RPM Dubbo

DUBBO CBD
star star star star star_half

LATEST REVIEW

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star star star star star_border

Polite friendly service. Vehicle runs like a dream and was a good and thorough s...

Polite friendly service. Vehicle runs like a dream and was a good and thorough service. Robertson's could open a little earlier for people who have to get to work.

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Alan, Isuzu D-Max

Tyreright Dubbo

DUBBO CBD
star star star star star_half

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star star star star star_border

"TImely and well priced"

Ashwin, Holden Barina

Clancy Automotive Dubbo

DUBBO CBD
star star star star star

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"Friendly and quick spot on"

Jason, Mitsubishi Triton

Gunnedah Diesel Service

GUNNEDAH
star star star star star

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"Brilliant, quick and did a great job"

Josh, Chrysler 300

Tyreright Tamworth

TAMINDA
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star star star star star

"Very happy with service"

Glenda, Kia Sportage

No deposit & interest free

BOOK NOW, PAY LATER

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A1 Mechanical & Exhaust

ORANGE
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Great customer service, friendly helpful guys. Fantastic price. I will definitel...

Great customer service, friendly helpful guys. Fantastic price. I will definitely be going back in the future.

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Suzie, Holden Barina/Barina Classic

Cooper Auto Service Centre

GLEN INNES
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I was their first Fixed Price Car Service customer and they treated me as though...

I was their first Fixed Price Car Service customer and they treated me as though I was a local. Great service and very handy to have the fixed price up front. Would definitely use again!

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Kerri, Subaru Outback

Carson's Car Care

WEST ARMIDALE
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The staff really cooperative. They didn't charge extra money and finished on tim...

The staff really cooperative. They didn't charge extra money and finished on time. Highly recommend.

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Mustafa, HOLDEN COMMODORE

Midas Armidale

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Mechanic was friendly and knowledgeable, car ran as good as new after the servic...

Mechanic was friendly and knowledgeable, car ran as good as new after the service. Great price, no complaints!

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Jarrah, MAZDA Mazda6

Zack's Automotive

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I was extremely happy with the service received at Zack's Automotive. Zack the o...

I was extremely happy with the service received at Zack's Automotive. Zack the owner is a hands-on guy and talks you through the process and makes sure you are completely satisfied with what he's offering. I couldn't recommend he and his friendly team more highly!

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Michelle, NISSAN X-TRAIL

Westend Auto Repairs

BATHURST
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"Excellent work , very happy & will be back"

Sally, Nissan Murano

Singleton Auto Electrical Service

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"No fuss and a good job, happy with the service"

Mark, Holden Barina

A1 Exhaust and Mechanical

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Very excellent service, Excellent customer service. Very happy with service. I r...

Very excellent service, Excellent customer service. Very happy with service. I recommend to other people as well. Affordable price.

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Alex, Ford Focus

Express Lube Cessnock

CESSNOCK
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"I couldn't have asked for any better service"

Andrew, Suzuki Swift

Cant's Motor Repairs

MAITLAND
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Very nice people fast service and if you have a problem with car next day they a...

Very nice people fast service and if you have a problem with car next day they are very helpful. Would use their services again

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Laurel, Ford Territory

Beacon Motors

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"Was nice and quick. Would recommend"

Chad, Nissan Navara/Pick-up

Smart Torque Automotive

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The service was good. Staffs are approachable even the mechanic. They did a good...

The service was good. Staffs are approachable even the mechanic. They did a good service. Great service with affordable price.

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Rochelle, Nissan Tiida

Lockyer Valley Toyota

GATTON
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other places could not service our vehicle for up to 2 1/2 weeks, your service w...

other places could not service our vehicle for up to 2 1/2 weeks, your service was prompt thorough and price was as quoted (even a few dollars cheaper) quite competitive thank you

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Peter, Holden Captiva

The Service Centre East Maitland

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Good advice after the service was complete. made good suggestions on other work ...

Good advice after the service was complete. made good suggestions on other work that may be required. Nice people.

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Ryan, Mazda CX-5

Springwood Tyre Service

VALLEY HEIGHTS
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It was very simple and straightforward. I intend to use them more often in the f...

It was very simple and straightforward. I intend to use them more often in the future and will get a better feel for the quality of service they provide.

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Tarun, HONDA ACCORD

Graeme Horner Automotive

BLAXLAND
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Great service from Graeme and team. Honest, trustworthy and responsive. As a sin...

Great service from Graeme and team. Honest, trustworthy and responsive. As a single female going to a new garage I felt looked after.

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Kate, Mitsubishi Express Van

Bob Adamson Automotive Pty Ltd

SOUTH WINDSOR
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Bob was an incredible mechanic who did a great job on my car. He was quick and e...

Bob was an incredible mechanic who did a great job on my car. He was quick and efficient and kept me in the loop every step of the way. Happy to say he'll be my regular from now on! :)

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Natalie, Toyota RAV4

InGear Mechanical

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Very friendly, helpful and great service. This is the second time my car has bee...

Very friendly, helpful and great service. This is the second time my car has been serviced here.

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Chris, Volkswagen Tiguan

DC Automotive Pty Ltd

MULGRAVE
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I'd like to personally thank the whole team from DC Automotive Pty Ltd! Firstly,...

I'd like to personally thank the whole team from DC Automotive Pty Ltd! Firstly, I was welcomed into the office by Dave and he knew exactly who I was (I had an early 8am booking). We had a good old chat about the car and if there was a possibility of other work needing to be done to it he would let me know. I got a lift home from one of the mechanics - very handy considering I was about 5k from home. The service was for a MY 12.5 VW Passat Diesel Wagon and it needed a new timing belt - a big job! A quick phone call later in the afternoon confirmed the price. They were on the mark as quoted and even changed another belt but didn't charge me labor for it which was really nice of them. I was offered to be picked up from my house and taken back to my car - how good is that? I planned to get a taxi, so the pick up was extremely handy and I had a nice chat on the way there.Dave showed me all of the parts that were replaced and talked me through it which was very handy. All in all the car was given the thumbs up by Dave and nothing else could be found. He gave me some handy advice which I will keep in mind for the future. If you are looking for an honest, reliable, friendly and professional mechanic - Dave and the team are for you. Owning a European car is always a worry, but not any longer. I am really looking forward to my next service and would definitely recommend DC Automotive Pty Ltd.

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William, Volkswagen Passat

Huston Motors

KINGAROY
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Lovely people at Huston Ford - polite, thorough. Customer service excellent. Ver...

Lovely people at Huston Ford - polite, thorough. Customer service excellent. Very pleased with result.

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Narelle, Holden Commodore

Euro Prestige

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The total care and careful attention to getting my car going even better was suc...

The total care and careful attention to getting my car going even better was such a grateful relief.

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Rhonda, Mercedes-Benz 200-230

Penrith Car Service

PENRITH
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Had to take my car in for a service and because engine light had come on a couple of times too so I knew there was some kind of issue. The guys found a few little issues and explained it well and gave me costings during the day. Very pleased with result and customer service was awesome.

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Jasmine, Holden Commodore

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This was the first logbook service we had which has not been carried out by the ...

This was the first logbook service we had which has not been carried out by the dealer. And from our experiences yesterday we will be get all future services done by NRMA MotorServe.

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Jennifer, NISSAN DUALIS

Scott Forbes Automotive

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Joanne, Audi A3/A3 Sportback

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Linda, Holden Epica

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lauren, Mazda 2

Midas Penrith

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Annette, Audi Q3

Production Automotive

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Dave, DODGE NITRO

Hyper Coatings and Automotive

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"Great service and a great price thanks guys. Will use again"

Edward, Toyota Camry

Leeroy's Automotive

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"Quick and easy. Mechanics helpdul"

Kristie, Mazda 3

Ultimate Automotive

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"Quick, easy and helpful. Very happy with the service."

Kacey, HYUNDAI SANTA FE

RTR Mechanical

airport_shuttle Mobile Mechanic

star star star_half star_border star_border

InGear Mechanical Mobile Mechanic

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Fantastic experience. Called first, turned up, great job, great advice, car left...

Fantastic experience. Called first, turned up, great job, great advice, car left clean and tyres shined! Will definitely use again and recommend! Thank you.

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Debbie, Holden Commodore

D & A Mobile Mechanic

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"Convenient at home service"

James, TOYOTA KLUGER

Scott Forbes Mobile Mechanic

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"Very professional. On time, very clean, an exceptional job"

Justin, Jeep Grand Cherokee

Book trusted and local mechanics with AutoGuru.

Book your next car service with the most reliable, quality mechanic in your area of Orana using AutoGuru. We combine the top rated mechanics in Collerina and surrounds so you can compare to find the best deal. Simply input your vehicle details, confirm the price upfront, and book online, or give us a call on 1300 655 661.

Why call dozens of mechanics throughout Orana when you can find all your local Collerina mechanics right here? At AutoGuru, you can search and book online, from a list of upfront price quotes. Just pay the quoted amount after your vehicle service or repair – there’s no hidden costs!

Mechanics in the Collerina area service vehicles of all makes and models, so when you search with us, you’re bound to find what you need. We compare standard safety services, major logbook services and everything in between.

Do you know your car is due for a service or repair but just can't find the time to book in with a mechanic? AutoGuru allows you to get upfront quotes from local mobile mechanics in Collerina. With an average star rating of from genuine customer reviews, you can make a decision based on others experiences.

Really wanted to go to that Saturday BBQ but need to service your car? We've got you sorted. Book trusted local mechanics in Collerina that are open on Saturday and also offer a loan car and a drop off service! Don't let the boring adult stuff get in the way of your weekend. Get instant quotes on AutoGuru and we can help you save money and let you get back to the things you really enjoy!

Questions? Speak with a Service Advisor
1300 655 661