Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

Search and book Ballimore mechanics. Book your car service online and save.

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Clancy Automotive Dubbo

DUBBO CBD
star star star star star

LATEST REVIEW

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star star star star star

The car was taken when time specified and returned when they said they would. St...

The car was taken when time specified and returned when they said they would. Staff were well dressed and competent in their work. Very well done, much better than the original dealer.

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John, JEEP GRAND CHEROKEE

Tyreright Dubbo

DUBBO CBD
star star star star star_half

LATEST REVIEW

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star star star star star

They were very thorough with the checks, better than most other places I have ta...

They were very thorough with the checks, better than most other places I have taken my vehicle to. Will definitely use them in the future. The mechanic was clear in his explanations which was helpful

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Rod, Honda Jazz

RPM Dubbo

DUBBO CBD
star star star star star_half

LATEST REVIEW

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star star star star star

"Fast convenient and cheap price will be returning later"

Amelia, Holden Commodore

A1 Mechanical & Exhaust

ORANGE
star star star star star_half

LATEST REVIEW

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star star star star star

The mechanic was helpful, efficient and very friendly. He not only made the exp...

The mechanic was helpful, efficient and very friendly. He not only made the experience painless but also outmatched my expectations.

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Fabienne, Toyota Camry

Westend Auto Repairs

BATHURST
star star star star star_half

LATEST REVIEW

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star star star star star

"Excellent work , very happy & will be back"

Sally, Nissan Murano

No deposit & interest free

BOOK NOW, PAY LATER

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Gunnedah Diesel Service

GUNNEDAH
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"Brilliant, quick and did a great job"

Josh, Chrysler 300

Zack's Automotive

MUSWELLBROOK
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Very detailed and professional car servicing by Zac's and great value for mony t...

Very detailed and professional car servicing by Zac's and great value for mony too

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Colleen, Honda Accord Euro

Singleton Auto Electrical Service

SINGLETON
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"No fuss and a good job, happy with the service"

Mark, Holden Barina

Tyreright Tamworth

TAMINDA
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They were professional. Took time to explain what was needed and their prices we...

They were professional. Took time to explain what was needed and their prices were far cheaper than the local car dealer for the same work quoted. I can highly recommend them and will use them again for scheduled servicing of my car.

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James, Holden Barina/Barina Classic

Springwood Tyre Service

VALLEY HEIGHTS
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It was very simple and straightforward. I intend to use them more often in the f...

It was very simple and straightforward. I intend to use them more often in the future and will get a better feel for the quality of service they provide.

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Tarun, HONDA ACCORD

Graeme Horner Automotive

BLAXLAND
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Basic service was done but extra expenses were inflated. Thankfully they called ...

Basic service was done but extra expenses were inflated. Thankfully they called before doing anything outside and I was able to tell them not to do it.

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Adam, HOLDEN BARINA

Penrith Car Service

PENRITH
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"Super fast and hassle-free service."

Phill, Suzuki Swift

NRMA Car Servicing Penrith

PENRITH
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"Very kind and helpful. Thanks Gary."

Gayle, Suzuki Swift

Penrith Tyres & Mechanical Repairs

JAMISONTOWN
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work was completed promptly and noticed car actually had a service. Labour on ca...

work was completed promptly and noticed car actually had a service. Labour on car could have been less I think. Overall would go back.

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Ursula, Nissan Pulsar

DC Automotive Pty Ltd

MULGRAVE
star star star star_half star_border

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I'd like to personally thank the whole team from DC Automotive Pty Ltd! Firstly,...

I'd like to personally thank the whole team from DC Automotive Pty Ltd! Firstly, I was welcomed into the office by Dave and he knew exactly who I was (I had an early 8am booking). We had a good old chat about the car and if there was a possibility of other work needing to be done to it he would let me know. I got a lift home from one of the mechanics - very handy considering I was about 5k from home. The service was for a MY 12.5 VW Passat Diesel Wagon and it needed a new timing belt - a big job! A quick phone call later in the afternoon confirmed the price. They were on the mark as quoted and even changed another belt but didn't charge me labor for it which was really nice of them. I was offered to be picked up from my house and taken back to my car - how good is that? I planned to get a taxi, so the pick up was extremely handy and I had a nice chat on the way there.Dave showed me all of the parts that were replaced and talked me through it which was very handy. All in all the car was given the thumbs up by Dave and nothing else could be found. He gave me some handy advice which I will keep in mind for the future. If you are looking for an honest, reliable, friendly and professional mechanic - Dave and the team are for you. Owning a European car is always a worry, but not any longer. I am really looking forward to my next service and would definitely recommend DC Automotive Pty Ltd.

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William, Volkswagen Passat

Production Automotive

JAMISONTOWN
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"Great service at the right price."

Dave, FORD FOCUS

Express Lube Cessnock

CESSNOCK
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"I couldn't have asked for any better service"

Andrew, Suzuki Swift

Hyper Coatings and Automotive

JAMISONTOWN
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Iam extremely satisfied with the service provided by Hyper Coatings & Automotive...

Iam extremely satisfied with the service provided by Hyper Coatings & Automotive.

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Pedro, MAZDA 6

Midas Penrith

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"Really great service and very knowledgeable. Very happy"

Caroline, Ford Territory

Euro Prestige

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The total care and careful attention to getting my car going even better was suc...

The total care and careful attention to getting my car going even better was such a grateful relief.

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Rhonda, Mercedes-Benz 200-230

Cilia's Automotive Solution

SAINT MARYS
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"Excellent, friendly service, fast and efficient."

Faima, Ford Falcon

Rays Automobiles

SHALVEY
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"Very good service done on time."

Rohit, Volkswagen Passat

Target Automotive

RIVERSTONE
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"Friendly staff and great service."

Tin, Toyota RAV4

* Minimum service amounts apply

Zoom Automotive

RIVERSTONE
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"I was happy that the price they quoted was the final price, no surprises."

Robin, Volvo XC90

NRMA Car Servicing Rouse Hill

ROUSE HILL
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Very good. Bus dropped me off and picked me up from work. Complimentary car wash...

Very good. Bus dropped me off and picked me up from work. Complimentary car wash and vacuum. Bit of confusion when arrived as computer system fixed price use and NRMA use aren't quite compatible so quote hadn't completely come across. Overall great value for money and close to work and they have free drop off and pick up with 5 km.

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Alison, Holden Cruze

Midas Rouse Hill

ROUSE HILL
star star star star star_half

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Very professional blokes. Always had all my cars serviced there, very knowledge...

Very professional blokes. Always had all my cars serviced there, very knowledgeable and very helpful and very price competitive. Would recommend to anyone!

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jordan, Mazda 3

TopAutomotive

KINGS PARK
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Excellent !!! Top bloke, great service, great price and even threw in a complime...

Excellent !!! Top bloke, great service, great price and even threw in a complimentary car wash and vacuum. Highly recommend !!!

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Anthony, Lexus IS

Cant's Motor Repairs

MAITLAND
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Very nice people fast service and if you have a problem with car next day they a...

Very nice people fast service and if you have a problem with car next day they are very helpful. Would use their services again

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Laurel, Ford Territory

S Tech Automotive & Tyres

BLACKTOWN
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"The mechanic was friendly and the service was great."

Farage, Toyota Camry

Midas Blacktown

BLACKTOWN
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Staff were very helpful and upfront with cost and service. Manager was kind enou...

Staff were very helpful and upfront with cost and service. Manager was kind enough to drop me and pick me up from the station.

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Chaminda, SUBARU XV

Buddy's Motor Mechanic

ARNDELL PARK
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Happy with routine car servicing; also gave valuable advice about how to go abou...

Happy with routine car servicing; also gave valuable advice about how to go about a potential issue I already know about.

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Christian, TOYOTA COROLLA

Beacon Motors

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"Was nice and quick. Would recommend"

Chad, Nissan Navara/Pick-up

Smart Torque Automotive

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"Good service"

Robert, Mitsubishi Triton

Marjan Automotives

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"Great guys, did a really good job at a good price."

Sonia, Toyota Corolla

Complete Car Care

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"Excellent service"

Robin, Mazda 3

Tassell Automotive

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Good eye for details service. Steve is professional as well as friendly. I was t...

Good eye for details service. Steve is professional as well as friendly. I was thinking about changing a mechanic through my last experience with them, but my decision was right to keep servicing with them.

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Mori, HONDA JAZZ

NRMA Car Servicing Seven Hills

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My online quote included a free carwash, which I did not get. Not a big deal sin...

My online quote included a free carwash, which I did not get. Not a big deal since I keep the car clean anyway, though it was included in the quote. Otherwise all fine, no complaints.

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Marc, Jeep Grand Cherokee

All Tyres & Mechanical

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Replcaced front and back brakes and a log book service and this mechanic was the...

Replcaced front and back brakes and a log book service and this mechanic was the cheapest around. Car was ready in under 2 hours which was impressive. It was obvious that the owner cares about his customers by providing good service. I will be taking my other car when I come back from overseas.

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Richard, Peugeot 4008

Team Wild Speed

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VW Golf TDI /DSG....Arrived was quick and simple check in by a nice lady "Name e...

VW Golf TDI /DSG....Arrived was quick and simple check in by a nice lady "Name escapes me now, sorry!", dropped off keys and off I went because I had pre booked with all details was very simple......after completed they called me I arrived back went upstairs ....a quick chat about service paid was handed my keys...car parked nicely in driveway and away I went.....simple and fuss free as It should be. Car is running great was 120K service purrs like a cat as it always has cant fault the service....will be back for the next one!

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GEORGE, Volkswagen Golf VI Estate

The Service Centre East Maitland

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star star star star star_half

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Good advice after the service was complete. made good suggestions on other work ...

Good advice after the service was complete. made good suggestions on other work that may be required. Nice people.

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Ryan, Mazda CX-5

In Car Racing

WETHERILL PARK
star star_border star_border star_border star_border

Auto Assist

WETHERILL PARK
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Top service was there just under an hour. Excellent customer service. The fellas...

Top service was there just under an hour. Excellent customer service. The fellas are very friendly and helpful. For the price excellent value. Will definately recommend and return for buisness. Very happy customer.

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Danny, Mitsubishi 380

Kariong Automotive

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"great people to deal with"

Darren, JEEP GRAND CHEROKEE

InGear Mechanical Mobile Mechanic

airport_shuttle Mobile Mechanic

star star star star star

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Jarrod was very helpful and even went to get my brakes machined. I will be using...

Jarrod was very helpful and even went to get my brakes machined. I will be using him again. Excellent service and value.

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Tim, Subaru Impreza

Book trusted and local mechanics with AutoGuru.

Need a new mechanic in your area of Orana? Compare the top rated mechanics in Ballimore and the surrounding area for your next vehicle service. We compare the best car service options for you vehicle make and model, so you can book immediately, with one fixed price.

No matter which corner of Ballimore you’re in, AutoGuru can help you find the mechanic that’s closest to you! Our database of top-quality Orana auto service providers allows you to check upfront quotes, based on the same scheduled service tasks – the only difference is parts and labour costs. Because it’s all upfront, you’ll avoid any nasty hidden costs too.

We get hundreds of searches a day for mechanics in Orana. We only list trusted mechanic workshops that match your vehicle, service requirements and Ballimore location. So you’re guaranteed to find the car service options you’re looking for.

Don't forget you can also compare and book local mobile mechanics in Ballimore through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Ballimore have the tools to do the job.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661