Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Crofty's Auto & Tyres

SOUTH NOWRA
star star star star star

LATEST REVIEW

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star star star star star

Helpful and polite staff.. reasonably priced.. the car is driving great.. thanks...

Helpful and polite staff.. reasonably priced.. the car is driving great.. thanks guys..

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Toni, Toyota Starlet

Ultra Tune Albion Park

ALBION PARK RAIL
star star star star star_half

LATEST REVIEW

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star star star star star

From online to completion this was terrific. Easy online appointments and great ...

From online to completion this was terrific. Easy online appointments and great service. Highly recommend

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Ian, Hyundai Santa Fe

Cougar Automotive

OAK FLATS
star star star star star_half

LATEST REVIEW

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star star star star star

Great experience, friendly staff. Offered to drive me home. Fast service with a ...

Great experience, friendly staff. Offered to drive me home. Fast service with a competitive price.

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Joel, Nissan Navara/Pick-up

NRMA Car Servicing Shellharbour

OAK FLATS
star star star star star_half

LATEST REVIEW

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star star star star star

A pleasant experience taking my car to service for a change . Mathew was very h...

A pleasant experience taking my car to service for a change . Mathew was very helpful and friendly , waiting room clean , air conditioned , comfortable . Mechanic explained what was done and any work needed to be done personally, I liked that . Will definitely be back thanks.

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Christine, Volkswagen Eos

No deposit & interest free

BOOK NOW, PAY LATER

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Illawarra Car Service Centre

OAK FLATS
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Brad is always very professional and courteous. The whole process was so simple ...

Brad is always very professional and courteous. The whole process was so simple and the little extra TLC given was much appreciated. I would definitely recommend Illawarra Car Service Centre to others.

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Kim, Mitsubishi Lancer

NRMA Car Servicing Wollongong

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Very professional team. I think the prices are competitive and that NRMA Wollon...

Very professional team. I think the prices are competitive and that NRMA Wollongong is very reliable. Always a pleasure to deal with them therefore I will always be a return customer.

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Annelise, Mazda 2

AutoStop Service Centre

NORTH WOLLONGONG
star star star star star

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The best tune up/car service I have ever had. They addressed all of our requirem...

The best tune up/car service I have ever had. They addressed all of our requirements. Would definitely recommend this autostop service centre.

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Janet, Nissan Navara

Tic Automotive Services

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Appointment made quickly, friendly attitude from Daniel, obviously knowledgeable...

Appointment made quickly, friendly attitude from Daniel, obviously knowledgeable, car back in 5 hours. Would recommend to all to give them a go.

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John, Subaru Liberty

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Great Customer Service, something which is often lost with big businesses. Will...

Great Customer Service, something which is often lost with big businesses. Will definitely be back!

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Jasmine, Mitsubishi Lancer

Ultra Tune Corrimal

CORRIMAL
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Great customer Service and very trustworthy mechanic. Provide the service as req...

Great customer Service and very trustworthy mechanic. Provide the service as requested.

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Paul, Ford Territory

A1 Auto & Metal Recyclers Pty Ltd

BELLAMBI
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The guys at A1 are genuine and we're quick and efficient when fixing my car. Def...

The guys at A1 are genuine and we're quick and efficient when fixing my car. Definitely going there from now on. Cannot fault them

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Caitlin, Mitsubishi Mirage

Mechanika Motors

GOULBURN CBD
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After my initial apprehension, as I drove into a heavy vehicle repair area, I fo...

After my initial apprehension, as I drove into a heavy vehicle repair area, I found the Mechanika Motors experience very professional. I dropped my car off. I was taken to work immediately. My car was ready at the time I was advised. The staff were pleasant. The work was itemised and was matched to the work to be done in the Holden Service booklet. All in all a very pleasant experience.

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Ken, HOLDEN COMMODORE

Helensburgh Car Services

HELENSBURGH
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Helensburgh Car Services provided efficient and friendly service from start to f...

Helensburgh Car Services provided efficient and friendly service from start to finish.

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Leonie, Toyota Aurion

Tyrepower Campbelltown

CAMPBELLTOWN
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Staff were friendly, talked me through the repairs that were needed so I underst...

Staff were friendly, talked me through the repairs that were needed so I understand exactly what was being done. Very helpful.

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Kate, Nissan Pulsar

Midas Campbelltown

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Servicing was great and staff were greag The managers Customer service was abysm...

Servicing was great and staff were greag The managers Customer service was abysmal After telling the manager I would purchase and change the parts through another mechanic closer to work, he started to get upset and began telling me this was the wrong thing to do. Also, when first entering the workshop, was greeted by the manager with a blank stare and a confuses look.

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Milan, Hyundai Elantra

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Work carried out was good. And as mention for complimentary car wash they said w...

Work carried out was good. And as mention for complimentary car wash they said we only do if we perform service.

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Jatinder, Honda Civic

APR Mechanical

SMEATON GRANGE
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will be booking again next time for further services have also referred to frien...

will be booking again next time for further services have also referred to friends and family.

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Alicia, MAZDA 2

NRMA Car Servicing Majura Park

CANBERRA INTERNATIONAL AIRPORT
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Everything relating to the workshop service went well. Communication was excelle...

Everything relating to the workshop service went well. Communication was excellent and choices/decisions were explained. The price was exactly as expected. The cleanliness of the car after was as new.

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Bryan, Volkswagen Golf

5A Mechanical Repair

FYSHWICK
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"Helpful, friendly staff. Good price."

Pat, Holden Jackaroo

ABS Molonglo

FYSHWICK
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"Job was done and as quoted"

Blair, Holden Commodore

Ultra Tune Fyshwick

FYSHWICK
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"Great service"

Joel, Nissan Navara

Goodyear Autocare Fyshwick

FYSHWICK
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"Quick and efficient Car going really well Thanks"

Simon, Honda CR-V

Ultra Tune Ingleburn

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They moved the dates to suit me at short notice. I was dropped off and picked up...

They moved the dates to suit me at short notice. I was dropped off and picked up from home as well

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Jason, Nissan Patrol

C & N Radiators and Mechanical

SUTHERLAND
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Service was done well before I expected. I had a courtesy car and the price was ...

Service was done well before I expected. I had a courtesy car and the price was fixed. Plus has given notes on future issues with engine.

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Lara, SUBARU OUTBACK

Sutherland Shire Auto Centre

KIRRAWEE
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My first time using this company. The staff were courteous and helpful. My tyre ...

My first time using this company. The staff were courteous and helpful. My tyre was repaired and the car ready to go in 20 minutes. The cost of the repair was exactly as quoted. I am happy to recommend Sutherland Shire Auto Centre.

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Mandy, Toyota Corolla

2232 Automotive

KIRRAWEE
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"Awesome service and a nice bloke"

Rohan, Ford Falcon Ute

N & D Auto Services Pty Ltd

MITCHELL
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Friendly & efficient service. Experienced staff who knew what they were talking...

Friendly & efficient service. Experienced staff who knew what they were talking about.

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Chris, Toyota Landcruiser

A & T Mechanical Repairs

KIRRAWEE
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Car loan was great. The service is amazing and thank you so very very much for e...

Car loan was great. The service is amazing and thank you so very very much for everything..

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Maryam, Peugeot 407

GenTech Automotive & Performance Centre

MITCHELL
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Marcus and the team were great to deal with. He ordered parts for a great price,...

Marcus and the team were great to deal with. He ordered parts for a great price, fitted them and even called to let me know that I'd be making a bad call installing some parts that I'd supplied as the existing ones were a better overall part. Price was extremely reasonable. I'll definitely be heading back to Gentech.

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Greg, Nissan Pathfinder

Midas Taren Point

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Great customer service and was very helpful. Would definitely recommend them oth...

Great customer service and was very helpful. Would definitely recommend them others.

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Troy, Hyundai i30

NRMA Car Servicing Caringbah

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New tyres a bit expensive but overall very happy. Especially happy about the cle...

New tyres a bit expensive but overall very happy. Especially happy about the cleaning in and out. Always appreciated.

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Sean, Toyota Kluger

Paul Whyte Automotive

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Easy check in, the work was completed on time as requested and the car is runnin...

Easy check in, the work was completed on time as requested and the car is running smoothly once again.

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Keith, Jeep Grand Cherokee

Bridgestone Select Taren Point

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"Happy with the job done & very good customer service."

Rick, Suzuki Kizashi

The Workshop Lugarno

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"Prompt service, knowledgeable mechanic. Recommended. 2012 Nissan Navara."

Ron, Nissan Navara/Pick-up

Quick Stop Automotives

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"Honest & Great Service"

Tammy, Suzuki Swift

Premier Car Repairs

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Chris the service manager gave a very attentive, prompt, no fuss and nil problem...

Chris the service manager gave a very attentive, prompt, no fuss and nil problem service.

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Chenny, Land Rover Discovery 4

Tyreright Prestons

CARTWRIGHT
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Great customer service. Quick to fix additional areas that needed servicing on t...

Great customer service. Quick to fix additional areas that needed servicing on top of what was requested.

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Patrick, Mercedes-Benz CLC-Class

JMP Motorworks

CARLTON
star star star star star

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Excellent, completed every check that was needed on a 100k service did not charg...

Excellent, completed every check that was needed on a 100k service did not charge me extra for anything at all. Prompt, courteous ; would certainly recommend to one and all!!

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Wavell, Honda Civic

Tempe Automotive Centre

MOOREBANK
star star star star star

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Gary is as honest as the day is long. Quality service at the fixed price not a c...

Gary is as honest as the day is long. Quality service at the fixed price not a cent more. Identified that VW dealer who did previous service didn't properly insert sump seal and caused leak. Fixed it with new seal and didn't charge for the part. Do yourself a favour and go to this place. I will be bringing all my cars here now. AAA+++.

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Harry, VOLKSWAGEN TIGUAN

Liverpool Autocare

LIVERPOOL
star star star star star

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star star star star star

"all good..yet expensive"

Aravinb, HONDA CR-V

* Minimum service amounts apply

Midas Liverpool

LIVERPOOL
star star star star star_half

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"Very good service. A pleasure to deal with."

Geoffry, Ford Ranger

Bridgestone Select Liverpool

LIVERPOOL
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I am a regular customer. They provide quality service at a reasonable price not ...

I am a regular customer. They provide quality service at a reasonable price not to mention the free 6 month roadside assist?!?

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John, Subaru Impreza

Bricknell Radiators & Mechanical Repairs

PENSHURST
star star star star star

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Very good individual attention. Good communication; courteous; picked up some is...

Very good individual attention. Good communication; courteous; picked up some issues other mechanics didn't

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Hugh, Volvo S40

EZY Service Centre

PENSHURST
star star star star star

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"Very good service, Very friendly. I will go back to him."

Jane, Toyota Corolla

Ultra Tune Phillip

PHILLIP
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"I was very impressed with the service. It was efficient and reasonably priced. "

Sophie, Volkswagen Passat

NRMA Mobile Car Servicing Wollongong

airport_shuttle Mobile Mechanic

star star star star star

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"Much easier than a trip to the mechanics workshop"

John, Isuzu D-Max

Mechanic 2 You

airport_shuttle Mobile Mechanic

star star star star star

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Peter was friendly and reliable, he showed up on time, finished the logbook car ...

Peter was friendly and reliable, he showed up on time, finished the logbook car service in an hour. All I had to do is leave the car on the street for him. It was so much easier that he comes to my place and I don't have to drop my car at the mechanics.

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Limin, Mazda 3

CPH Automotive

airport_shuttle Mobile Mechanic

star star star star star_half

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Excellent service...on time,fast,friendly and lots of good information about my ...

Excellent service...on time,fast,friendly and lots of good information about my car definitely will get again.

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Peter, Holden Commodore

TLC Mobile Auto Care

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star star star star star

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Melissa was on time, had great communication, obviously experienced, good price....

Melissa was on time, had great communication, obviously experienced, good price. Very happy and would recommend.

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Brad, Mazda 3

Book trusted and local mechanics with AutoGuru.

Book your next car service with the most reliable, quality mechanic in your area of Nowra using AutoGuru. We combine the top rated mechanics in Kinghorne and surrounds so you can compare to find the best deal. Simply input your vehicle details, confirm the price upfront, and book online, or give us a call on 1300 655 661.

Using AutoGuru to look for mechanics in Kinghorne means you compare results based on the same scheduled service tasks. The only variables are cost for parts and labour and their proximity to you in Nowra. We take the guesswork out of finding a mechanic, and with fixed upfront costs there are no nasty surprises.

We source car services for all types of vehicle makes and models from Toyota and Mitsubishi to Audi and Mercedes Benz. Whether you need a standard safety service or a major milestone service, we’ll find the best mechanics close to Kinghorne. Compare your options, book online and pay after your service.

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Really wanted to go to that Saturday BBQ but need to service your car? We've got you sorted. Book trusted local mechanics in Kinghorne that are open on Saturday and also offer a loan car and a drop off service! Don't let the boring adult stuff get in the way of your weekend. Get instant quotes on AutoGuru and we can help you save money and let you get back to the things you really enjoy!

Questions? Speak with a Service Advisor
1300 655 661