Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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My Mechanic

BALLINA
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Adam & his mechanics did a first class job even giving me a lift both ways to/fr...

Adam & his mechanics did a first class job even giving me a lift both ways to/from home. Very prompt service & explained everything they were going to do. Even showed me the used parts consumed. Thank you, I'll definiatley be going back.

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Rod, Toyota Hilux

Drive In Tune

BALLINA
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"Very honest and reliable down to earth service. Good one Drive in Tune!!"

Ferdy, Mitsubishi ASX

BP Penoil

LISMORE CBD
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"A great and professional job...cheaper too!"

David, NISSAN X-TRAIL

Rod Bryant Mechanical Repairs

BLAKEBROOK
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Great service ,good advice on how to maintain high kilometer vehicle in cost eff...

Great service ,good advice on how to maintain high kilometer vehicle in cost effective way . Would recommend highly AAA+++

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Seamus, Peugeot 4007

V-Turbo Motors

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"Great service"

Michael, Volkswagen Tiguan

Automotive Central

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the company was courteous and professional, and I would mostly use this company ...

the company was courteous and professional, and I would mostly use this company again

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wayne, Nissan Navara/Pick-up

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Great work. My car was well serviced and ready well before the time I needed it ...

Great work. My car was well serviced and ready well before the time I needed it back.

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Rita, Honda Jazz

No deposit & interest free

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Everyone was friendly. The work was finished when they said it would be. Would n...

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"Excellent communication and service ☺ Will definitely recommend to others! "

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The blokes at Motortek are very professional and called me up whenever an issue ...

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A Grade Mobile Mechanic

airport_shuttle Mobile Mechanic

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Michael and Bryce were so wonderful, got me back on the road to get the kids to ...

Michael and Bryce were so wonderful, got me back on the road to get the kids to school in no time! Such great service - THANKYOU!

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Marika, Audi Q5

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"very professional"

Ross, Nissan Navara

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Elanora Mobile Mechanic

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Peter was very professional, arrived when he said he would and carried out the s...

Peter was very professional, arrived when he said he would and carried out the service in an efficient manner. I was very pleased with the service he provided.

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Jackie, Hyundai i20

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"Very thorough safety check and excellent communication"

Col, BMW X3

Coastwide Mobile Service Centre

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Got to the workshop, and from start to finish was an excellent experience! Kind ...

Got to the workshop, and from start to finish was an excellent experience! Kind friendly staff, knowledgeable in a lot of areas! And good value for money! Have highly recommended Coastwide to family and friends! And will be returning for future services! Deserves 10 stars!!

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Brayton, Mitsubishi Mirage

Book trusted and local mechanics with AutoGuru.

If you’re having trouble finding good Knockrow mechanics & car services, AutoGuru can help! We have teamed up with the most reliable workshops from around North Coast in order to bring you the fixed quotes that will suit your budget. Fill in our form or give us a call on 1300 655 661 and drive away happy today!

When you book a service through us, you know exactly what you’re getting and for what price. We show results for mechanics in and around Knockrow offering the exact scheduled service tasks you need; so all that varies is the parts and labour cost from mechanic to mechanic. Search, book, happy days.

We source car services for all types of vehicle makes and models from Toyota and Mitsubishi to Audi and Mercedes Benz. Whether you need a standard safety service or a major milestone service, we’ll find the best mechanics close to Knockrow. Compare your options, book online and pay after your service.

Don't forget you can also compare and book local mobile mechanics in Knockrow through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Knockrow have the tools to do the job.

Had another crazy week and forgot to organise the car service? We know plenty of trusted mechanics open on Saturday in Knockrow. You can search instant quotes and book your car service or repair within minutes!

Questions? Speak with a Service Advisor
1300 655 661