Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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TTM Automotive

WAUCHOPE
star star star star star

LATEST REVIEW

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star star star star star

TTM, Hard to beat. Great HONEST service, the old fashioned kind. Came & picked...

TTM, Hard to beat. Great HONEST service, the old fashioned kind. Came & picked me up when the car was finished. Most definitely recommend.

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Kristine, JEEP CHEROKEE

John Oxley Motors

PORT MACQUARIE CBD
star star star star star_half

LATEST REVIEW

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star star star star star

On arrival they had all the paperwork ready . Were very pleasant . Can provide a...

On arrival they had all the paperwork ready . Were very pleasant . Can provide a shuttle service if required. Advised as discussed of additional services required such as oil filter and wheel alignment and rotation . Very happy.

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Annette, Nissan Micra

Oztech Motor Mechanics

TEA GARDENS
star star star star star_border

LATEST REVIEW

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star star star star star_border

Good feedback but would like to have been rung to sort the problem rather than t...

Good feedback but would like to have been rung to sort the problem rather than to go back later for the things that could have been attended there and then

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Kate, PEUGEOT 4007

Ultracare Tyre and Auto

KEMPSEY
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"Friendly staff and vehicle was ready by the promised time"

Steven, Holden Colorado

InGear Mechanical

TOMAGO
star star star star star

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Very friendly, helpful and great service. This is the second time my car has bee...

Very friendly, helpful and great service. This is the second time my car has been serviced here.

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Chris, Volkswagen Tiguan

No deposit & interest free

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Broadmeadow Tyres & Service

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Scott Forbes Automotive

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A good mechanic is like a good hairdresser.. when you find one that has you walking out happy you keep going back. Scott and his team are always fast, friendly & accommodating with the best prices around.

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rachael, Holden Cruze

NRMA Car Servicing Kotara

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My experience was seamless and efficient and I paid exactly what I was quoted. M...

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Ciara, MITSUBISHI OUTLANDER

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Mark Hancock Automotive Repairs Pty Ltd

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The quality of the service was very good. My only comment would be that when th...

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Jacqueline, HYUNDAI SANTA FE

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Belmont Automotive Service Centre

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From the reminder emails to the greeting at reception BASC it is the real deal ...

From the reminder emails to the greeting at reception BASC it is the real deal in old fashion service. BASC was recommended to me by friends and family who have older cars and were impressed by their cleanliness and attention to detail. I had my Hyundai 45,000km new car service done and the experience exceeded my expectations. Love my new car smell when I left the workshop! Danny Wilson. Swansea

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Danny, HYUNDAI ACCENT

Ultimate Automotive

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"Quick, easy and helpful. Very happy with the service."

Kacey, HYUNDAI SANTA FE

Express Lube Cessnock

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"I couldn't have asked for any better service"

Andrew, Suzuki Swift

Zack's Automotive

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Hayden, Holden Commodore

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Joy, Kia Cerato

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Ash, Mazda 3

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Gary, Mazda CX-5

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I was sick of mechanics that worked on my sons car not finding the right problem...

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Robyn, Holden Commodore

Book trusted and local mechanics with AutoGuru.

Is your car overdue for a service? Are you concerned about hidden costs? Well stress no more because we combine the best mechanics in Kiwarrak and the local area so you can find a service option to suit you – with a fixed price upfront. Compare North Coast’s top rated mechanics all in one place, and book your service with the click of a button, or phone 1300 655 661 and we’ll do it for you.

Searching for a mechanic using AutoGuru means you see results in your local Kiwarrak area as well as the greater North Coast region. We provide instant online quotes to compare the cost of parts and labour from mechanic to mechanic, so you can book online and pay at pickup.

Whether your car is due for a 10,000km safety check or a full logbook service, we allow you to compare the most suitable mechanics near Kiwarrak for the job. Whatever vehicle you drive, whatever service you need, you’ll never travel far for a quality service again.

Don't forget you can also compare and book local mobile mechanics in Kiwarrak through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Kiwarrak have the tools to do the job.

Stop stressing about the overdue car service. Search trusted Kiwarrak mechanics in a matter of minutes! We even have awesome mechanics open on Saturday, talk about convenience. Search from hundreds of jobs like timing belt replacement, spark plug change and clutch replacement.

Questions? Speak with a Service Advisor
1300 655 661