Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Automax Service Centre

COFFS HARBOUR CBD
star star star star star

LATEST REVIEW

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star star star star star

"Was happy with my choice! !!"

Lidia, Suzuki Swift

Goodyear Autocare Coffs Harbour

COFFS HARBOUR CBD
star star star star star

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star star star star star

The car was promptly serviced at a competitive price. Friendly staff was friendl...

The car was promptly serviced at a competitive price. Friendly staff was friendly and supplied a complimentary loan car.

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Frank-Peter, MITSUBISHI ASX

Ultracare Tyre and Auto

KEMPSEY
star star star star star_border

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"Friendly staff and vehicle was ready by the promised time"

Steven, Holden Colorado

Bridgestone Select Coffs Harbour

COFFS HARBOUR CBD
star star star star_half star_border

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"I had good service will go back to Bridgestone"

Mark, Great Wall Motors V Series

Les Pepper Mechanical

WOOLGOOLGA
star star star star star

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"So impressed with the service decided to book in again for new tyres"

Keith, Mercedes-Benz E-Class

Midas Armidale

ARMIDALE CBD
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Mechanic was friendly and knowledgeable, car ran as good as new after the servic...

Mechanic was friendly and knowledgeable, car ran as good as new after the service. Great price, no complaints!

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Jarrah, MAZDA Mazda6

Carson's Car Care

WEST ARMIDALE
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Got dropped off back to work after taking the car in for a 200000km service mid ...

Got dropped off back to work after taking the car in for a 200000km service mid morning. They called me around 3pm to say the car was ready and then came and picked me up from my home address as i'd finished work. Was a bigger service than usual and I am happy with the job they done.

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Richie, Toyota RAV4

John Oxley Motors

PORT MACQUARIE CBD
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Very professional staff. Efficient and run me through the things they did in a w...

Very professional staff. Efficient and run me through the things they did in a way that I understood. Thanks for a great service. Will be back.

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Erin, Toyota Yaris

No deposit & interest free

BOOK NOW, PAY LATER

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TTM Automotive

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TTM, Hard to beat. Great HONEST service, the old fashioned kind. Came & picked...

TTM, Hard to beat. Great HONEST service, the old fashioned kind. Came & picked me up when the car was finished. Most definitely recommend.

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Kristine, JEEP CHEROKEE

Cooper Auto Service Centre

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I was their first Fixed Price Car Service customer and they treated me as though...

I was their first Fixed Price Car Service customer and they treated me as though I was a local. Great service and very handy to have the fixed price up front. Would definitely use again!

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Tyreright Tamworth

TAMINDA
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Catherine, Honda Civic

BP Penoil

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"A great and professional job...cheaper too!"

David, NISSAN X-TRAIL

Rod Bryant Mechanical Repairs

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Great service ,good advice on how to maintain high kilometer vehicle in cost eff...

Great service ,good advice on how to maintain high kilometer vehicle in cost effective way . Would recommend highly AAA+++

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Seamus, Peugeot 4007

My Mechanic

BALLINA
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Adam & his mechanics did a first class job even giving me a lift both ways to/fr...

Adam & his mechanics did a first class job even giving me a lift both ways to/from home. Very prompt service & explained everything they were going to do. Even showed me the used parts consumed. Thank you, I'll definiatley be going back.

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Rod, Toyota Hilux

Drive In Tune

BALLINA
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"Very honest and reliable down to earth service. Good one Drive in Tune!!"

Ferdy, Mitsubishi ASX

Gunnedah Diesel Service

GUNNEDAH
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"Brilliant, quick and did a great job"

Josh, Chrysler 300

Oztech Motor Mechanics

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Good feedback but would like to have been rung to sort the problem rather than t...

Good feedback but would like to have been rung to sort the problem rather than to go back later for the things that could have been attended there and then

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Kate, PEUGEOT 4007

Zack's Automotive

MUSWELLBROOK
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Very detailed and professional car servicing by Zac's and great value for mony t...

Very detailed and professional car servicing by Zac's and great value for mony too

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Colleen, Honda Accord Euro

Singleton Auto Electrical Service

SINGLETON
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Thank you so much, great service, great price, and extremely friendly staff. I ...

Thank you so much, great service, great price, and extremely friendly staff. I will Definitely use this service again.

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Belinda, Holden Colorado

Beacon Motors

LORN
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"Was nice and quick. Would recommend"

Chad, Nissan Navara/Pick-up

Cant's Motor Repairs

MAITLAND
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Very nice people fast service and if you have a problem with car next day they a...

Very nice people fast service and if you have a problem with car next day they are very helpful. Would use their services again

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Laurel, Ford Territory

Smart Torque Automotive

MAITLAND
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The team at Smart Torque were fantastic. Great and friendly service, very knowle...

The team at Smart Torque were fantastic. Great and friendly service, very knowledgeable and an absolute pleasure dealing with Leigh and the team. Will be coming back again and again.

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Nick, Holden Cruze

The Service Centre East Maitland

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Good advice after the service was complete. made good suggestions on other work ...

Good advice after the service was complete. made good suggestions on other work that may be required. Nice people.

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Ryan, Mazda CX-5

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Very professional and clean work area. Very happy with these guys, and would do ...

Very professional and clean work area. Very happy with these guys, and would do business with them again if I’m in the area.

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Mark, Ford Transit

Bridgestone Select Mayfield

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My final service before selling my vehicle so i needed peace of mind knowing inw...

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Kirk, Hyundai iLoad/iMax

Scott Forbes Automotive

WALLSEND
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"Fast and efficient."

Chris, Holden Barina

A & L Transmissions Centre

WALLSEND
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Amazing experience across the board, from knowing my name when turning up to off...

Amazing experience across the board, from knowing my name when turning up to offering a lift to a quality service filling me in on all the small things. Would recommend to anyone after great service.

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Andrew, Holden Commodore

Broadmeadow Tyres & Service

BROADMEADOW
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workshop reception and waiting area was very clean and welcoming. Staff were fri...

workshop reception and waiting area was very clean and welcoming. Staff were friendly and courteous. Wait for work completion was longer than expected.

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Linda, Holden Epica

Midas Cooks Hill

COOKS HILL
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"Friendly service, no hard sell on extra parts, service completed on time"

Victoria, Toyota Corolla

NRMA Car Servicing Kotara

KOTARA
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The staff were very friendly and helpful. They serviced my car and finished the...

The staff were very friendly and helpful. They serviced my car and finished the work earlier than expected, which was great!

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Emma, Subaru Outback

Express Lube Cessnock

CESSNOCK
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"Great service we will be a return customer"

Kim, Hyundai i30

Tyreright Glendale

GLENDALE
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"Ontime and friendly staff."

Mattin, Hyundai Elantra

Leeroy's Automotive

CARDIFF
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"Quick and easy. Mechanics helpdul"

Kristie, Mazda 3

Automotive Central

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"Good friendly service at a good price - very happy."

Matthew, Hyundai iLoad/iMax

V-Turbo Motors

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"Great service"

Michael, Volkswagen Tiguan

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Yes, so far I am very happy with the service that was done on my car. Very effic...

Yes, so far I am very happy with the service that was done on my car. Very efficient, and they did a great job, all in the one day. Thank you. I'll recommend this service to my local friends, etc...

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Angela, Hyundai Excel

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G S Mechanical Pty Ltd

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Excellent service. Really good advice on car. It worth every dollar With the free car wash, vacuum and free car loan. Five stars car service. Cheers.

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Veera, Hyundai i30

Goodyear Autocare Tweed Heads

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Was suppose to be ready by lunch time (I dropped it off at 8am) and by 3pm I hadn't heard so I had to call them to see if it was ready. For a general service - they didn't clean my air filter nor change my coolant nor brake fluid change. Not worth the money.

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Melinda, Mazda 2

Mark Hancock Automotive Repairs Pty Ltd

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The quality of the service was very good. My only comment would be that when th...

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Jacqueline, HYUNDAI SANTA FE

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Really good experience. Customer service was excellent and was happy with the se...

Really good experience. Customer service was excellent and was happy with the service

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Sharon, Toyota Hiace

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Chris, Volkswagen Golf VI

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Autoace Automotive

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"Friendly, great drop off service, quick and highly recommended!"

Christine, Holden Cruze

Varsity Mechanical Services

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Pat, TOYOTA COROLLA

InGear Mechanical Mobile Mechanic

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Nic, Nissan X-Trail

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Great mobile service that comes to you. Very convenient and a competitive price. Polite and efficient mechanics that get the job done.

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Natalie, Toyota RAV4

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Sean, Mazda 2

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Michael and Bryce were so wonderful, got me back on the road to get the kids to ...

Michael and Bryce were so wonderful, got me back on the road to get the kids to school in no time! Such great service - THANKYOU!

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Marika, Audi Q5

D & A Mobile Mechanic

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"Convenient at home service"

James, TOYOTA KLUGER

Thortos Mobile Mechanics

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"very professional"

Ross, Nissan Navara

Sandy's Auto Service

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"Prompt, proffesional and very good mechanic highly reccomend his work."

Greg, Hyundai Santa Fe

Elanora Mobile Mechanic

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Can highly recommend Peter from Elanora Mobile Mechanic. He was punctual, effici...

Can highly recommend Peter from Elanora Mobile Mechanic. He was punctual, efficient and friendly. Wonderful service! Will definitely go again.

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Paul, Holden Commodore

Book trusted and local mechanics with AutoGuru.

Booking your next car service? Compare the top rated mechanics in your area of North Coast in one place. We combine the best mechanics in Killiekrankie and surrounding suburbs offering the service options you need. Prices are set up front, so there are no nasty surprises. Book online now, or call 1300 655 661.

Why call dozens of mechanics throughout North Coast when you can find all your local Killiekrankie mechanics right here? At AutoGuru, you can search and book online, from a list of upfront price quotes. Just pay the quoted amount after your vehicle service or repair – there’s no hidden costs!

We source car services for all types of vehicle makes and models from Toyota and Mitsubishi to Audi and Mercedes Benz. Whether you need a standard safety service or a major milestone service, we’ll find the best mechanics close to Killiekrankie. Compare your options, book online and pay after your service.

Don't forget you can also compare and book local mobile mechanics in Killiekrankie through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Killiekrankie have the tools to do the job.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661