Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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TTM Automotive

WAUCHOPE
star star star star star

LATEST REVIEW

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star star star star star

Great customer service. Dropped downtown to shop and picked up. All aspects of s...

Great customer service. Dropped downtown to shop and picked up. All aspects of service covered. Will go there again.

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Jennifer, MAZDA 2

John Oxley Motors

PORT MACQUARIE CBD
star star star star star_half

LATEST REVIEW

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star star star star star

the customer service and also the manner in which they contacted me about the se...

the customer service and also the manner in which they contacted me about the service on my vehicle were excellent

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Gary, Holden Commodore

Oztech Motor Mechanics

TEA GARDENS
star star star star star_border

LATEST REVIEW

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star star star star star_border

Good feedback but would like to have been rung to sort the problem rather than t...

Good feedback but would like to have been rung to sort the problem rather than to go back later for the things that could have been attended there and then

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Kate, PEUGEOT 4007

Ultracare Tyre and Auto

KEMPSEY
star star star star star_border

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"Friendly staff and vehicle was ready by the promised time"

Steven, Holden Colorado

Beacon Motors

LORN
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"Was nice and quick. Would recommend"

Chad, Nissan Navara/Pick-up

Cant's Motor Repairs

MAITLAND
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star star star star star

Very nice people fast service and if you have a problem with car next day they a...

Very nice people fast service and if you have a problem with car next day they are very helpful. Would use their services again

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Laurel, Ford Territory

No deposit & interest free

BOOK NOW, PAY LATER

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InGear Mechanical

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Very professional and clean work area. Very happy with these guys, and would do ...

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The team at Smart Torque were fantastic. Great and friendly service, very knowle...

The team at Smart Torque were fantastic. Great and friendly service, very knowledgeable and an absolute pleasure dealing with Leigh and the team. Will be coming back again and again.

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Bridgestone Service Centre Thornton arranged all the parts for the service of my...

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Midas Cooks Hill

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"Reliable and did not add anything on to the service"

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A & L Transmissions Centre

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They were super helpful and when there was a misunderstanding it was sorted inst...

They were super helpful and when there was a misunderstanding it was sorted instantly and with grace. Very professional I will definitely be back!

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Scott Forbes Automotive

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Work was done quickly and exactly as quoted. Car was ready faster than I expecte...

Work was done quickly and exactly as quoted. Car was ready faster than I expected with a friendly approach and speedy notification so I could pick up.

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Joanne, Audi A3/A3 Sportback

Broadmeadow Tyres & Service

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I booked my logbook service at 10am. I went on time. The staff said they only co...

I booked my logbook service at 10am. I went on time. The staff said they only collect the car in the morning, the service would be done in noon. I was not expecting that and was not informed beforehand. I had no transport to go home and come back to pick up my car. I had to wait for more than 3 hours for the service.

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Julian, Kia Rio

NRMA Car Servicing Kotara

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John, Holden Cruze

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Thank you so much, great service, great price, and extremely friendly staff. I ...

Thank you so much, great service, great price, and extremely friendly staff. I will Definitely use this service again.

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Belinda, Holden Colorado

Tyreright Glendale

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"Ontime and friendly staff."

Mattin, Hyundai Elantra

Leeroy's Automotive

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"Quick and easy. Mechanics helpdul"

Kristie, Mazda 3

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Veera, Hyundai i30

Mark Hancock Automotive Repairs Pty Ltd

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The quality of the service was very good. My only comment would be that when th...

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Jacqueline, HYUNDAI SANTA FE

Express Lube Cessnock

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"I couldn't have asked for any better service"

Andrew, Suzuki Swift

Belmont Automotive Service Centre

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I was impressed with the way Fixed Price Car Service dealt with me getting a quo...

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Phil, MAZDA TRIBUTE

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Luke, MITSUBISHI LANCER

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Michelle, NISSAN X-TRAIL

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Midas Armidale

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"Great service and great price"

David, Nissan X-Trail

Carson's Car Care

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I've only been here once and now know that this is the local mechanic I'll be us...

I've only been here once and now know that this is the local mechanic I'll be using from now on. I had a logbook service done on my Mitsubishi Mirage and was suprised it cost less than $200. The guys were super friendly, fast and efficient.

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Lawrence, Mitsubishi Mirage

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"Professional, on time, courteous"

Fiona, Mazda 3

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I dropped the car off and was driven back to my house. Good service. They were very good on explaining the problem with my brakes. I will go back there. Thank you

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Joy, Kia Cerato

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Ashley, Jeep Compass

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Jasmin, Hyundai i20

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Peter, Volkswagen Tiguan

Express Lube West Gosford

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I was welcomed by the Receptionist, filled out some paper work, waited less than...

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George, Mitsubishi Outlander

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As per usual an efficient service, done within the allocated time so I didn't ha...

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Paul, MAZDA BT50

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I found AutoMax service very good, very professional. I will be servicing my can...

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Les, HONDA JAZZ

InGear Mechanical Mobile Mechanic

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"Service was carried out efficiently and technician was amiable."

Max, Holden Barina Spark

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"Highly recommended. A+++++"

Khawar, Mitsubishi Lancer

Newcastle Auto-Tech

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"Mechanic was on time, nice, friendly and helpful"

Prue, Holden Cruze

D & A Mobile Mechanic

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"Convenient at home service"

James, TOYOTA KLUGER

Mark Dewhurst Mobile Mechanics

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I was sick of mechanics that worked on my sons car not finding the right problem...

I was sick of mechanics that worked on my sons car not finding the right problem. A new battery, fuel pump,fuel filter, new Alternater and service we still had the same problem... Frustrated I got a mobile mechanic out to my sons house, he was on time, polite, and professional. He diagnosed the issue within 5 minutes and fixed it within 35 minutes. My son now has a car that’s running smoothly again.. Thank you mark dewhurst... I would recommend you to anyone looking for a great mechanic..

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Robyn, Holden Commodore

Book trusted and local mechanics with AutoGuru.

Is your car due a service? Compare North Coast’s top rated mechanics and workshops to find the service and price that suits you. We search the best vehicle service options in the local Killawarra area, whether national brands or local workshops; and prices are fixed upfront. Simply give us some details about your car, confirm the price and book. Call us today on 1300 655 661 or book online, it’s that easy!

Why call dozens of mechanics throughout North Coast when you can find all your local Killawarra mechanics right here? At AutoGuru, you can search and book online, from a list of upfront price quotes. Just pay the quoted amount after your vehicle service or repair – there’s no hidden costs!

Whether you’re after a standard safety service, milestone service, a major or minor repair or anything else, AutoGuru can help you find the Killawarra mechanic with the best price. All the upfront quotes are fixed price, so all you need to do is book the best rates and you’re set.

Don't forget you can also compare and book local mobile mechanics in Killawarra through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Killawarra have the tools to do the job.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661