Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Les Pepper Mechanical

WOOLGOOLGA
star star star star star

LATEST REVIEW

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star star star star star

"So impressed with the service decided to book in again for new tyres"

Keith, Mercedes-Benz E-Class

Bridgestone Select Coffs Harbour

COFFS HARBOUR CBD
star star star star_half star_border

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star star star star star

"I had good service will go back to Bridgestone"

Mark, Great Wall Motors V Series

Goodyear Autocare Coffs Harbour

COFFS HARBOUR CBD
star star star star star

LATEST REVIEW

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star star star star star

Very friendly reception and after the service ( my first time there ) the mechan...

Very friendly reception and after the service ( my first time there ) the mechanic kindly shared some things re my tyres and how to prevent further incorrect wear. They actually gave me a free wheel rotation which I thought was pretty cool and considerate. No need for me to look around for the next service I will be back.

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Stuart, Hyundai Santa Fe

Automax Service Centre

COFFS HARBOUR CBD
star star star star star

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"Was happy with my choice! !!"

Lidia, Suzuki Swift

Cooper Auto Service Centre

GLEN INNES
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I was their first Fixed Price Car Service customer and they treated me as though...

I was their first Fixed Price Car Service customer and they treated me as though I was a local. Great service and very handy to have the fixed price up front. Would definitely use again!

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Kerri, Subaru Outback

Ultracare Tyre and Auto

KEMPSEY
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"Friendly staff and vehicle was ready by the promised time"

Steven, Holden Colorado

BP Penoil

LISMORE CBD
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star star star star star

"A great and professional job...cheaper too!"

David, NISSAN X-TRAIL

No deposit & interest free

BOOK NOW, PAY LATER

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Mechanic was friendly and knowledgeable, car ran as good as new after the servic...

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The staff really cooperative. They didn't charge extra money and finished on time. Highly recommend.

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Mustafa, HOLDEN COMMODORE

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Great service ,good advice on how to maintain high kilometer vehicle in cost eff...

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Seamus, Peugeot 4007

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Adam was great - made sure everything was done in budget, and had some good, eas...

Adam was great - made sure everything was done in budget, and had some good, easy suggestions for maintenance of the vehicle. Will do my next service with him, too.

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Joe, Subaru Forester

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Ferdy, Mitsubishi ASX

John Oxley Motors

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Sam, Ssangyong Korando

TTM Automotive

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Great customer service. Dropped downtown to shop and picked up. All aspects of s...

Great customer service. Dropped downtown to shop and picked up. All aspects of service covered. Will go there again.

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Jennifer, MAZDA 2

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The log book had not been filled in after the service. Fortunately I checked be...

The log book had not been filled in after the service. Fortunately I checked before leaving the premises and then requested that the log book be completed. Staff were polite and service took 1 hour

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Raymond, HYUNDAI GETZ

V-Turbo Motors

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"Great service"

Michael, Volkswagen Tiguan

Brenlee Motors

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"Excellent service, fast and great communication. I love it."

Rungthip, Mazda 3

Goodyear Autocare Tweed Heads

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The service was good and much cheaper than most mechanics in the area. I will de...

The service was good and much cheaper than most mechanics in the area. I will definitely use their services again.

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Rita, Honda Jazz

Currumbin Steering

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Service was good and mechanic friendly. Please tell me when I will receive notif...

Service was good and mechanic friendly. Please tell me when I will receive notification of my 12 months roadside service - which was the special offer you gave to me when I booked this service. Thank you.

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Katherine, Nissan Micra

Currumbin Radiators Mechanical and Air Conditioning

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Honest and reliable people the job was done on time I am very happy with them an...

Honest and reliable people the job was done on time I am very happy with them and will definitely go back

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Brenda, Kia Cerato

* Minimum service amounts apply

Autoace Automotive

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"Friendly, great drop off service, quick and highly recommended!"

Christine, Holden Cruze

Varsity Mechanical Services

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Booked in for a log book service. Had to reschedule due to my originally request...

Booked in for a log book service. Had to reschedule due to my originally requested date being unavailable; but the process was relatively smooth and painless. Had good, informative service from Varsity, and am happy to recommend the workshop to other motorists.

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Pat, TOYOTA COROLLA

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"Very friendly and efficient. Highly recommended. "

John, TOYOTA KLUGER

Tyrepower Varsity Lakes

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"Fast, great service. In and out. No hassles at all. Will definately head back"

Josh, Mazda CX-3

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Nez Motors

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Would highly recommend Nez Motors. They looked after both myself and my car fant...

Would highly recommend Nez Motors. They looked after both myself and my car fantastically!

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Christina, Subaru Impreza

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Tom and Bec were very friendly and polite. I was told my car would be ready in two hours and it was, great service, would recommend this mechanic without hesitation.

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Brenda, Toyota Corolla

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"Great friendly place to have anything you need done to your car"

Ashly, Ford Mondeo

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Service workshop should check log books for the correct service interval before completing log book/sticker as all vehicles have different intervals not 10 000km. Service was completed, car running well, staff friendly.

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Brett, Alfa Romeo MiTo

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ROBINA
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Myles and the mechanic staff at Bridgestone Robina were super friendly to fix my...

Myles and the mechanic staff at Bridgestone Robina were super friendly to fix my car issues. They provided great service and competitive prices. I will definitely be a repetitive customer. Thanks guys Shane :-)

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Shane, Mitsubishi 380

A1 Service Centre

BURLEIGH HEADS
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I have used A1 a couple of times now. I would certainly recommend them. Friend...

I have used A1 a couple of times now. I would certainly recommend them. Friendly, courteous, and the vehicle was ready at the agreed time. The little extras were also there free of charge.

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Norman, MAZDA 3

Bentley Auto Repairs

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Good mechanic. Took my car on very short notice and repaired within half a day. ...

Good mechanic. Took my car on very short notice and repaired within half a day. Communication very good. on every detail i was called. Good description of work completed and all other unknown problems found. Will definately use again.

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Scott, Nissan X-Trail

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Tom, Ford Focus

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Matthew, Nissan Navara/Pick-up

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Clean place and my car was returned to be as I left it, but serviced! At previous 'dealer' services I'd find the seat moved, ac/radio/auto lights/auto wipers/internal light all turned, off and took me ages to get everything sorted. Very happy.

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Kirsty, Mazda CX-5

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The gentlemen were very helpful with my service and didn't treat me any differen...

The gentlemen were very helpful with my service and didn't treat me any differently because I am a young girl bringing in my car, which has missed a couple of services. They were kind and told me exactly what was going to be happening and everything was done according to plan. I will definitely be going back there.

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Sarah, HYUNDAI VELOSTER

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About Auto Care

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About Auto Nerang, top job great friendly service, honest which some mechanics are not, will definitely use again

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Benn, Holden Colorado

Mr Motor

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"Couldn't fault it. Good service, gave me a lift and offered a courtesy car."

Margaret, Holden Barina

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Matt at Coastwide was fantastic. Calling me to let me know my car needed a coupl...

Matt at Coastwide was fantastic. Calling me to let me know my car needed a couple of extra things done and getting my permission before going ahead. Friendly and explained everything. The workshop was clean and tidy too.

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Kirsten, Jeep Patriot

Victory Auto & Inspection Services

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I was very happy with our service . A family run and owned business where nothin...

I was very happy with our service . A family run and owned business where nothing was too much trouble. Will definitely be returning.

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Ebonie, Volkswagen Amarok

Cams Car Care

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"Very friendly service, really helpfull and a good price!"

Arne, Mitsubishi Pajero

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Stuart, BMW X5

Motortek

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The blokes at Motortek are very professional and called me up whenever an issue ...

The blokes at Motortek are very professional and called me up whenever an issue came up while I had my major service, very good at communicating with the customer, definitely recommend this shop.

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Nicholas, Subaru Impreza

Midas Southport

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Thorough inspection and service completed on my vehicle, will definitely use Mid...

Thorough inspection and service completed on my vehicle, will definitely use Midas again. Excellent value for money when compared to competitors

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Wayne, Mitsubishi Triton

A Grade Mobile Mechanic

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I can't say enough about how highly I rate Michael and his team. Michael cares m...

I can't say enough about how highly I rate Michael and his team. Michael cares more about helping people than the $$$ Michael has come to my rescue on at least three occasions, even so far as picking me up to take me back to my disabled car. He has solved the problems I have had, quickly and at a great price. I have no hesitation in recommending Michael and his team. He is not only a great mechanic, but a great human being as well.

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Lynne, Nissan Tiida

Thortos Mobile Mechanics

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The guys were eager to listen were helpful and respectful. Really knew their stu...

The guys were eager to listen were helpful and respectful. Really knew their stuff and didn't feel like I had my prostrate checked after paying bill.

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Craig, Mitsubishi Express Van

Sandy's Auto Service

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They communicated well to arrange the service and were timely and thorough with ...

They communicated well to arrange the service and were timely and thorough with the service and recommendations.

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Elia, Mazda 2

Elanora Mobile Mechanic

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On time and efficient. Didn't pay a cent more than the fixed price and, knowing ...

On time and efficient. Didn't pay a cent more than the fixed price and, knowing there would be additional things needing to be done, we were given a list of these at the end of the service. Would highly recommend.

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Lucy, MAZDA Mazda3

JW Mobile Mechanic

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The mechanic JW Mobile was great but the Fixed Price Car Service was fraught wit...

The mechanic JW Mobile was great but the Fixed Price Car Service was fraught with issues.

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Cherie, Mazda 3

Coastwide Mobile Service Centre

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"Highly recommend very knowledgeable, professional and convenient."

Lonetta, Subaru Impreza

Book trusted and local mechanics with AutoGuru.

Need a Kangaroo Creek mechanic for your car service? Use AutoGuru to compare the best mechanics and workshops in your area of North Coast. Simply find the mechanic you want to use, confirm the price upfront, and book.

When you use AutoGuru you’re comparing apples with apples. Our results show mechanics in the local Kangaroo Creek area comparing them on the same scheduled service tasks; all that varies is the cost of parts and labour. We find the best car service options across North Coast, prices fixed upfront, so you know exactly what you’re getting when you book.

We source services for Audi's, Holden's, Suzuki's and more, whatever vehicle you drive, we’ve got a mechanic in Kangaroo Creek who can service it for you. From simple safety checks to milestone services, we can help you out. Settle on price up front, and book it in.

Don't forget you can also compare and book local mobile mechanics in Kangaroo Creek through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Kangaroo Creek have the tools to do the job.

Stop stressing about the overdue car service. Search trusted Kangaroo Creek mechanics in a matter of minutes! We even have awesome mechanics open on Saturday, talk about convenience. Search from hundreds of jobs like timing belt replacement, spark plug change and clutch replacement.

Questions? Speak with a Service Advisor
1300 655 661