Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Les Pepper Mechanical

WOOLGOOLGA
star star star star star

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"So impressed with the service decided to book in again for new tyres"

Keith, Mercedes-Benz E-Class

Bridgestone Select Coffs Harbour

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"I had good service will go back to Bridgestone"

Mark, Great Wall Motors V Series

Goodyear Autocare Coffs Harbour

COFFS HARBOUR CBD
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Great friendly service from start to finish comprehensive explanations and recom...

Great friendly service from start to finish comprehensive explanations and recommendations.

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Debby, MAZDA Mazda6

Automax Service Centre

COFFS HARBOUR CBD
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All fabulous, I will take my car back to Marcus (I live in Queensland). The serv...

All fabulous, I will take my car back to Marcus (I live in Queensland). The service was perfect, my car is running like brand new again. Thank you.

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Angela, TOYOTA 86

BP Penoil

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"A great and professional job...cheaper too!"

David, NISSAN X-TRAIL

Rod Bryant Mechanical Repairs

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Seamus, Peugeot 4007

My Mechanic

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Efficient service, very helpful and great advice. We will definitely use My Mechanic again.

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Annemarie, Jeep Grand Cherokee

No deposit & interest free

BOOK NOW, PAY LATER

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Michelle, BMW X3

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Michael, Volkswagen Tiguan

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"Went smoothly. I'd use them again."

Barry, Honda Accord

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Bryan, HYUNDAI GETZ

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Rosa, Mazda 3

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Christine, Holden Cruze

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Fabio, Volkswagen Passat

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Elise, Toyota Corolla

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Smritee, Holden Barina

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Annette, Mazda 2

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david, Ford Focus

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Tak, Toyota RAV4

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Marika, Audi Q5

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Paul, Holden Commodore

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Tracey, Dodge Journey

Book trusted and local mechanics with AutoGuru.

If your dream machine is giving you nightmares, we can help you find the best Junction Hill mechanics & car services to get you back on the road again. We have sourced the most reliable mechanics from all over North Coast and you can access them all right here with the click of a button. Just enter a couple of details and choose from the list of fixed price quotes.

Searching for a mechanic using AutoGuru means you see results in your local Junction Hill area as well as the greater North Coast region. We provide instant online quotes to compare the cost of parts and labour from mechanic to mechanic, so you can book online and pay at pickup.

We source all types of services for all types of vehicles, from a standard safety check on a Hyundai, to a milestone logbook service on a Jaguar. Our trusted mechanics in the Junction Hill area have you covered whatever your vehicle needs.

Do you lead a busy lifestyle? Whether it be kids, work, activities or sport it seems our lives as getting busier and busier. Easily and conveniently keep on top of your car maintenance and repairs with a mobile mechanic in Junction Hill.

Really wanted to go to that Saturday BBQ but need to service your car? We've got you sorted. Book trusted local mechanics in Junction Hill that are open on Saturday and also offer a loan car and a drop off service! Don't let the boring adult stuff get in the way of your weekend. Get instant quotes on AutoGuru and we can help you save money and let you get back to the things you really enjoy!

Questions? Speak with a Service Advisor
1300 655 661