Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Les Pepper Mechanical

WOOLGOOLGA
star star star star star

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star star star star star

"So impressed with the service decided to book in again for new tyres"

Keith, Mercedes-Benz E-Class

Cooper Auto Service Centre

GLEN INNES
star star star star star

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star star star star star

I was their first Fixed Price Car Service customer and they treated me as though...

I was their first Fixed Price Car Service customer and they treated me as though I was a local. Great service and very handy to have the fixed price up front. Would definitely use again!

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Kerri, Subaru Outback

BP Penoil

LISMORE CBD
star star star star_border star_border

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"A great and professional job...cheaper too!"

David, NISSAN X-TRAIL

Rod Bryant Mechanical Repairs

BLAKEBROOK
star star star star star

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Great service ,good advice on how to maintain high kilometer vehicle in cost eff...

Great service ,good advice on how to maintain high kilometer vehicle in cost effective way . Would recommend highly AAA+++

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Seamus, Peugeot 4007

Bridgestone Select Coffs Harbour

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"I had good service will go back to Bridgestone"

Mark, Great Wall Motors V Series

Goodyear Autocare Coffs Harbour

COFFS HARBOUR CBD
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"Staff were polite friendly prompt most helpful."

Carol, Subaru XV

Automax Service Centre

COFFS HARBOUR CBD
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"Was happy with my choice! !!"

Lidia, Suzuki Swift

No deposit & interest free

BOOK NOW, PAY LATER

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James, Mazda CX-5

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Mechanic was friendly and knowledgeable, car ran as good as new after the servic...

Mechanic was friendly and knowledgeable, car ran as good as new after the service. Great price, no complaints!

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Carson's Car Care

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Got dropped off back to work after taking the car in for a 200000km service mid ...

Got dropped off back to work after taking the car in for a 200000km service mid morning. They called me around 3pm to say the car was ready and then came and picked me up from my home address as i'd finished work. Was a bigger service than usual and I am happy with the job they done.

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Richie, Toyota RAV4

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Hi, just wanted to let you know that the my car service experience with Automoti...

Hi, just wanted to let you know that the my car service experience with Automotive Central was a positive one. The staff were friendly and courteous, I received a follow up call to let me know that my Car had been serviced and was ready for pick up (I dropped my car off at 8 am for a service and required it back by 12 pm, I received a call at 10.30 am to say that it was ready - Can't ask for better than that :-) ). I would recommend Automotive Central to others who require their vehicle to be serviced in a professional manner.

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Gordon, MITSUBISHI OUTLANDER

Brenlee Motors

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Extremely friendly with prompt and professional service, couldn’t fault the guys...

Extremely friendly with prompt and professional service, couldn’t fault the guys. Will definitely be back.

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Chris, Toyota RAV4

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"Great service"

Michael, Volkswagen Tiguan

Currumbin Steering

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Really good experience. Customer service was excellent and was happy with the se...

Really good experience. Customer service was excellent and was happy with the service

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Sharon, Toyota Hiace

Scenic Motors

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Excellent! Friendly customer service, gave me a call back to confirm everything ...

Excellent! Friendly customer service, gave me a call back to confirm everything and where super quick to choose a location and book. I'll recommend.

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Jason, Peugeot 508

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Great no fuss service, had a good look over my car and gave me a heads up of thi...

Great no fuss service, had a good look over my car and gave me a heads up of things that would be due for next service.

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Chris, Volkswagen Golf VI

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"Friendly, great drop off service, quick and highly recommended!"

Christine, Holden Cruze

Goodyear Autocare Tweed Heads

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Gordon, HYUNDAI i30

Tyrepower Varsity Lakes

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Barry, Honda Accord

Varsity Lakes Mechanical

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Booked in for a service. Tom recommended other jobs that needed to be done...bra...

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Deanna, Hyundai Elantra

Varsity Mechanical Services

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Pat, TOYOTA COROLLA

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Lynette, Holden Cruze

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Nez Motors

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Trish, Hyundai i30

Ozsports Auto Centre

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Have been taking both our cars here for the past year and will continue to. Hone...

Have been taking both our cars here for the past year and will continue to. Honest and trustworthy staff who have no problem putting all the technical stuff in to terms that I can understand. Prompt service with great rates.

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Jayia, Ford Mondeo

Bridgestone Select Robina

ROBINA
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"Very professional efficient and upfront. Nice people and great job."

Smritee, Holden Barina

Midas Burleigh Heads

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Faenza, Holden Astra

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I have used A1 a couple of times now. I would certainly recommend them. Friend...

I have used A1 a couple of times now. I would certainly recommend them. Friendly, courteous, and the vehicle was ready at the agreed time. The little extras were also there free of charge.

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Norman, MAZDA 3

Bentley Auto Repairs

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Sarah, HYUNDAI VELOSTER

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Mark, Holden Commodore

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Grant, Ford Falcon

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Damien, Mazda CX-5

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Arne, Mitsubishi Pajero

A Grade Mobile Mechanic

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I can't say enough about how highly I rate Michael and his team. Michael cares m...

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Lynne, Nissan Tiida

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"On time, reliable and did a great job. Thanks"

Marius, Toyota Landcruiser

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"very professional"

Ross, Nissan Navara

Elanora Mobile Mechanic

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On time and efficient. Didn't pay a cent more than the fixed price and, knowing ...

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Lucy, MAZDA Mazda3

JW Mobile Mechanic

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Really great, super happy, friendly service, explained everything, and all on a ...

Really great, super happy, friendly service, explained everything, and all on a Sunday! Has saved me loads of time - would definitely recommend.

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Sue, MAZDA CX5

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Mechanic went above and beyond, knew his stuff! We be booking him in as a regula...

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Sarah, Kia Rio

Book trusted and local mechanics with AutoGuru.

Have you ever scoured the North Coast phonebook to find a good mechanic? It’s not fun, is it? Thankfully, we can help you find Heifer Station mechanics & car services quickly and easily. Our easy to use system will find you the best value fixed quotes from the highest quality mechanics in your area.

Forget nasty surprises with hidden costs, compare and book North Coast’s best mechanics for your car service in one place. We find top rated mechanics in the Heifer Station area so you can compare options for the same scheduled service tasks. The only variables are cost of parts and labour from mechanic to mechanic.

Whether you’re after a standard safety service, milestone service, a major or minor repair or anything else, AutoGuru can help you find the Heifer Station mechanic with the best price. All the upfront quotes are fixed price, so all you need to do is book the best rates and you’re set.

Don't forget you can also compare and book local mobile mechanics in Heifer Station through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Heifer Station have the tools to do the job.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661