Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

Search and book Harwood mechanics. Book your car service online and save.

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BP Penoil

LISMORE CBD
star star star star_border star_border

LATEST REVIEW

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star star star star star

"A great and professional job...cheaper too!"

David, NISSAN X-TRAIL

My Mechanic

BALLINA
star star star star star_half

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star star star star star

Adam & his mechanics did a first class job even giving me a lift both ways to/fr...

Adam & his mechanics did a first class job even giving me a lift both ways to/from home. Very prompt service & explained everything they were going to do. Even showed me the used parts consumed. Thank you, I'll definiatley be going back.

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Rod, Toyota Hilux

Drive In Tune

BALLINA
star star star star star

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star star star star star

"Very honest and reliable down to earth service. Good one Drive in Tune!!"

Ferdy, Mitsubishi ASX

Rod Bryant Mechanical Repairs

BLAKEBROOK
star star star star star

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Great service ,good advice on how to maintain high kilometer vehicle in cost eff...

Great service ,good advice on how to maintain high kilometer vehicle in cost effective way . Would recommend highly AAA+++

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Seamus, Peugeot 4007

Les Pepper Mechanical

WOOLGOOLGA
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"So impressed with the service decided to book in again for new tyres"

Keith, Mercedes-Benz E-Class

Bridgestone Select Coffs Harbour

COFFS HARBOUR CBD
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"I had good service will go back to Bridgestone"

Mark, Great Wall Motors V Series

No deposit & interest free

BOOK NOW, PAY LATER

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The car was promptly serviced at a competitive price. Friendly staff was friendl...

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Michael, Volkswagen Tiguan

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I was very happy with the service received at Automotive Central. They were very...

I was very happy with the service received at Automotive Central. They were very attentive and focussed on providing the best service possible. I will use them again!

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Rungthip, Mazda 3

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Lynne, Holden Astra

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Service was good and mechanic friendly. Please tell me when I will receive notif...

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CURRUMBIN WATERS
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Chris, Volkswagen Golf VI

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"Friendly, great drop off service, quick and highly recommended!"

Christine, Holden Cruze

Varsity Mechanical Services

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Pat, TOYOTA COROLLA

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Fantastic service, expert advice, friendly staff. Great to deal with the owner o...

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Kara, RENAULT TRAFIC

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Nez Motors

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Would highly recommend Nez Motors. They looked after both myself and my car fant...

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Christina, Subaru Impreza

Tyrepower Varsity Lakes

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I could not fault the experience with this great facility. They gave a good quot...

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Maya, Honda Odyssey

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Tom was honest, thorough and genuine. I felt comfortable with my car in his hand...

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Brooke, Honda CR-V

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"Great, quick and saved money!"

Barry, Holden Captiva

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Olivia, VOLKSWAGEN GOLF

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Smritee, Holden Barina

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Kerri, Subaru Outback

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MIAMI
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Kelvin, Subaru Tribeca

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Great customer service and very helpful to adjust after how the situation with t...

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Tom, Ford Focus

Pulse Auto's

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"Great guy, honest and excellent service"

Matthew, Nissan Navara/Pick-up

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Flawless service. I chose this mechanic through word of mouth and wasnt dissapoi...

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Heidi, Jeep Cherokee

Auto Leaders Nerang

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The gentlemen were very helpful with my service and didn't treat me any differen...

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Jed, BMW 3 Series

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david, Ford Focus

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Brett was very knowledgable and trust worthy and I really felt good and he was honest.

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I had a great experience, when I forgot I had the service (even with the service...

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Ross, Nissan Navara

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Greg, Hyundai Santa Fe

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On time and efficient. Didn't pay a cent more than the fixed price and, knowing ...

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Lucy, MAZDA Mazda3

JW Mobile Mechanic

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Thank you JW Mobile Mechanic, you made it simple and easy for me to have a log b...

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Annabel, TOYOTA YARIS

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Book trusted and local mechanics with AutoGuru.

Book your next car service with the most reliable, quality mechanic in your area of North Coast using AutoGuru. We combine the top rated mechanics in Harwood and surrounds so you can compare to find the best deal. Simply input your vehicle details, confirm the price upfront, and book online, or give us a call on 1300 655 661.

When you book a service through us, you know exactly what you’re getting and for what price. We show results for mechanics in and around Harwood offering the exact scheduled service tasks you need; so all that varies is the parts and labour cost from mechanic to mechanic. Search, book, happy days.

We source car services for all types of vehicle makes and models from Toyota and Mitsubishi to Audi and Mercedes Benz. Whether you need a standard safety service or a major milestone service, we’ll find the best mechanics close to Harwood. Compare your options, book online and pay after your service.

Don't forget you can also compare and book local mobile mechanics in Harwood through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Harwood have the tools to do the job.

Really wanted to go to that Saturday BBQ but need to service your car? We've got you sorted. Book trusted local mechanics in Harwood that are open on Saturday and also offer a loan car and a drop off service! Don't let the boring adult stuff get in the way of your weekend. Get instant quotes on AutoGuru and we can help you save money and let you get back to the things you really enjoy!

Questions? Speak with a Service Advisor
1300 655 661