Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Ultracare Tyre and Auto

KEMPSEY
star star star star star_border

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"Friendly staff and vehicle was ready by the promised time"

Steven, Holden Colorado

John Oxley Motors

PORT MACQUARIE CBD
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On arrival they had all the paperwork ready . Were very pleasant . Can provide a...

On arrival they had all the paperwork ready . Were very pleasant . Can provide a shuttle service if required. Advised as discussed of additional services required such as oil filter and wheel alignment and rotation . Very happy.

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Annette, Nissan Micra

TTM Automotive

WAUCHOPE
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First use of this service. Very easy to use and convenient for a person new to t...

First use of this service. Very easy to use and convenient for a person new to the area. TTM Team were very helpful and their service was excellent. Provided a comprehensive report with info on condition of vehicle, work done and future needs.

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Rex, MAZDA Mazda3

Automax Service Centre

COFFS HARBOUR CBD
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Welcomed by a very nice staff member who explained the whole process and when I ...

Welcomed by a very nice staff member who explained the whole process and when I picked up the Audi they had put a new battery in the key free of charge and organized a discounted price for new tires at another supplier which I appreciated.

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David, Audi A4

Bridgestone Select Coffs Harbour

COFFS HARBOUR CBD
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"I had good service will go back to Bridgestone"

Mark, Great Wall Motors V Series

Les Pepper Mechanical

WOOLGOOLGA
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"So impressed with the service decided to book in again for new tyres"

Keith, Mercedes-Benz E-Class

Midas Armidale

ARMIDALE CBD
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"Great service and great price"

David, Nissan X-Trail

No deposit & interest free

BOOK NOW, PAY LATER

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I've only been here once and now know that this is the local mechanic I'll be using from now on. I had a logbook service done on my Mitsubishi Mirage and was suprised it cost less than $200. The guys were super friendly, fast and efficient.

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I was their first Fixed Price Car Service customer and they treated me as though I was a local. Great service and very handy to have the fixed price up front. Would definitely use again!

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Oztech Motor Mechanics

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Kate, PEUGEOT 4007

Beacon Motors

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"The service was very good, on time and perfect."

Bajaya, Suzuki Swift

Cant's Motor Repairs

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Very nice people fast service and if you have a problem with car next day they a...

Very nice people fast service and if you have a problem with car next day they are very helpful. Would use their services again

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Laurel, Ford Territory

Smart Torque Automotive

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Absolutely amazing customer service. I had another issue with my car and they ke...

Absolutely amazing customer service. I had another issue with my car and they kept me updated on it the whole time and were happy to fix it while servicing my car. Will definitely be going back for my next service!

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Jade, Nissan Pulsar

The Service Centre East Maitland

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Good advice after the service was complete. made good suggestions on other work ...

Good advice after the service was complete. made good suggestions on other work that may be required. Nice people.

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Ryan, Mazda CX-5

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Very professional and clean work area. Very happy with these guys, and would do ...

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Mark, Ford Transit

Bridgestone Service Centre Thornton

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Bridgestone Service Centre Thornton arranged all the parts for the service of my Tiguan and got the job done. Good, friendly service. I will definitely take my cars back to them for servicing.

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Bruce, Volkswagen Tiguan

Bridgestone Select Mayfield

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"All went well. No surprises with the bill."

Archie, Mazda CX-7

Zack's Automotive

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Michelle, NISSAN X-TRAIL

Singleton Auto Electrical Service

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Belinda, Holden Colorado

Midas Cooks Hill

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"Reliable and did not add anything on to the service"

Maryanne, Toyota Prius c

A & L Transmissions Centre

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"Bargain price but first class service"

Linda, Holden Epica

Scott Forbes Automotive

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"Speedy service, very helpful. LOVE LOVE LOVE that I was able to book online!"

Hanna, Mazda CX-5

Broadmeadow Tyres & Service

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Amie, Mazda 6

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Ciara, MITSUBISHI OUTLANDER

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"Ontime and friendly staff."

Mattin, Hyundai Elantra

Leeroy's Automotive

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Kristie, Mazda 3

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G S Mechanical Pty Ltd

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Excellent service. Really good advice on car. It worth every dollar With the fre...

Excellent service. Really good advice on car. It worth every dollar With the free car wash, vacuum and free car loan. Five stars car service. Cheers.

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Veera, Hyundai i30

Express Lube Cessnock

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"Great service we will be a return customer"

Kim, Hyundai i30

Belmont Automotive Service Centre

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"I get my car serviced by this workshop and find them very good and friendly"

Sarah, Mitsubishi Lancer

Bridgestone Select Belmont

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"Very efficient. Explained additional work needed well."

Greg, Nissan Qashqai

Ultimate Automotive

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"Very honest and reliable down to earth service. Good one Drive in Tune!!"

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Rod Bryant Mechanical Repairs

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Seamus, Peugeot 4007

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Bernardito, Suzuki Alto

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Absolutely awesome, the best mechanic I've been to in a long time. I rang, was given a time to have my car serviced, and it was done at a great price. Straight in when I arrived, no waiting around like I've had to at other mechanics, and friendly caring staff my car was serviced and inspected and I was told of any repairs that might need to be fixed. I will definitely return to SBR Mechanics again.

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Jennea, TOYOTA CAMRY

East Coast Tyre & Auto

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I was surprised at the money I saved by not getting my car service done by the car dealer. My invoice definitely listed all the log book service requirements to maintain my warranty. I've only given 4 stars because I was verbally advised that my brakes were still okay, but I didn't get any facts, such as an estimate of mileage or depth of lining left on the pads/discs. I will consider using them again.

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Joy, Kia Cerato

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"Very friendly staff and great service"

Kylie, HONDA CR-V

InGear Mechanical Mobile Mechanic

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Fantastic experience. Called first, turned up, great job, great advice, car left clean and tyres shined! Will definitely use again and recommend! Thank you.

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Debbie, Holden Commodore

Scott Forbes Mobile Mechanic

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Mobile mechanic arrived on time and did a thorough job. Gave us feedback about t...

Mobile mechanic arrived on time and did a thorough job. Gave us feedback about the service via email. Will use again.

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Joel, Nissan Micra

Newcastle Auto-Tech

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"Friendly, professional and convenient. Will go through these guys again!"

Sean, Mazda 2

D & A Mobile Mechanic

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Mark Dewhurst Mobile Mechanics

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Very quick and easy to set up with all information readily available. The people...

Very quick and easy to set up with all information readily available. The people were very prompt in their communications which made sure I felt secure in the arrangements. Mark himself was there promptly and was very professional in his approach which again made me feel secure. It was a great relief to know that I was being able to have my car serviced properly and still be able to work at home and not waste my time waiting at a dealership or workshop.

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Brenda, Mazda 2

Book trusted and local mechanics with AutoGuru.

Is your car due a service? Compare North Coast’s top rated mechanics and workshops to find the service and price that suits you. We search the best vehicle service options in the local Hampden Hall area, whether national brands or local workshops; and prices are fixed upfront. Simply give us some details about your car, confirm the price and book. Call us today on 1300 655 661 or book online, it’s that easy!

All of the quotes for Hampden Hall mechanics at AutoGuru are based upon the same scheduled service task, so only the cost of parts and labour varies. This means you’ll always know how much your service or repair will cost before booking it in. We have all the top mechanics in North Coast, so try us today!

Mechanics in the Hampden Hall area service vehicles of all makes and models, so when you search with us, you’re bound to find what you need. We compare standard safety services, major logbook services and everything in between.

Don't forget you can also compare and book local mobile mechanics in Hampden Hall through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Hampden Hall have the tools to do the job.

Stop stressing about the overdue car service. Search trusted Hampden Hall mechanics in a matter of minutes! We even have awesome mechanics open on Saturday, talk about convenience. Search from hundreds of jobs like timing belt replacement, spark plug change and clutch replacement.

Questions? Speak with a Service Advisor
1300 655 661