Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

Search and book Gulmarrad mechanics. Book your car service online and save.

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Les Pepper Mechanical

WOOLGOOLGA
star star star star star

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star star star star star

"So impressed with the service decided to book in again for new tyres"

Keith, Mercedes-Benz E-Class

BP Penoil

LISMORE CBD
star star star star_border star_border

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star star star star star

"A great and professional job...cheaper too!"

David, NISSAN X-TRAIL

Drive In Tune

BALLINA
star star star star star

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star star star star star

"Very honest and reliable down to earth service. Good one Drive in Tune!!"

Ferdy, Mitsubishi ASX

My Mechanic

BALLINA
star star star star star_half

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"Adam seemed to give a little extra care"

Greg, Toyota Kluger

Rod Bryant Mechanical Repairs

BLAKEBROOK
star star star star star

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Great service ,good advice on how to maintain high kilometer vehicle in cost eff...

Great service ,good advice on how to maintain high kilometer vehicle in cost effective way . Would recommend highly AAA+++

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Seamus, Peugeot 4007

Bridgestone Select Coffs Harbour

COFFS HARBOUR CBD
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"I had good service will go back to Bridgestone"

Mark, Great Wall Motors V Series

No deposit & interest free

BOOK NOW, PAY LATER

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Goodyear Autocare Coffs Harbour

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They were very professional, the work was finished when they said & they saved m...

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Rob, Mitsubishi Triton

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Welcomed by a very nice staff member who explained the whole process and when I ...

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David, Audi A4

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"Great service"

Michael, Volkswagen Tiguan

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Automotive Central provided a very professional, efficient and friendly service....

Automotive Central provided a very professional, efficient and friendly service. Thank you

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Wendy, Hyundai i30

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"Went smoothly. I'd use them again."

Barry, Honda Accord

Cooper Auto Service Centre

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I was their first Fixed Price Car Service customer and they treated me as though...

I was their first Fixed Price Car Service customer and they treated me as though I was a local. Great service and very handy to have the fixed price up front. Would definitely use again!

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Kerri, Subaru Outback

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Was suppose to be ready by lunch time (I dropped it off at 8am) and by 3pm I had...

Was suppose to be ready by lunch time (I dropped it off at 8am) and by 3pm I hadn't heard so I had to call them to see if it was ready. For a general service - they didn't clean my air filter nor change my coolant nor brake fluid change. Not worth the money.

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Melinda, Mazda 2

Currumbin Steering

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"Could not fault a thing. Good price, good service, good people. Very pleased"

Greg, TOYOTA HI-ACE

Autoace Automotive

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"Friendly, great drop off service, quick and highly recommended!"

Christine, Holden Cruze

Varsity Mechanical Services

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Booked in for a log book service. Had to reschedule due to my originally request...

Booked in for a log book service. Had to reschedule due to my originally requested date being unavailable; but the process was relatively smooth and painless. Had good, informative service from Varsity, and am happy to recommend the workshop to other motorists.

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Pat, TOYOTA COROLLA

Redline EFI & Mechanical

BURLEIGH HEADS
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Love the guys - so helpful, informative, and friendly. I will definitely book my...

Love the guys - so helpful, informative, and friendly. I will definitely book my cars in there again.

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Lynette, Holden Cruze

* Minimum service amounts apply

Nez Motors

BURLEIGH HEADS
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These guys went above and beyond for me and i cannot recommend them enough. Grea...

These guys went above and beyond for me and i cannot recommend them enough. Great service, great workmanship, great knowledge.

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Braydon, Mitsubishi Triton

Tyrepower Varsity Lakes

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"Excellent no fuss service. Very happy thank you."

John, Nissan Navara/Pick-up

Varsity Lakes Mechanical

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Excellent service and mints from mechanic left on my car seat. Also used uber t...

Excellent service and mints from mechanic left on my car seat. Also used uber to ferry me to and from workshop at no charge.

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Annette, Mazda 2

Ozsports Auto Centre

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Welcoming and very knowledgeable. Provided great advice and so far no more engin...

Welcoming and very knowledgeable. Provided great advice and so far no more engine light. Thank you

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Fabio, Kia Carnival

Midas Burleigh Heads

BURLEIGH HEADS
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Customer service was exceptional, very easy to organise, quote was exactly what ...

Customer service was exceptional, very easy to organise, quote was exactly what I paid. Will definitely be back. Thank you David and team.

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Jo, Mazda CX-5

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BURLEIGH HEADS
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I have used A1 a couple of times now. I would certainly recommend them. Friend...

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Norman, MAZDA 3

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Myles and the mechanic staff at Bridgestone Robina were super friendly to fix my...

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Shane, Mitsubishi 380

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MIAMI
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"Prompt efficient service"

Michael, Mitsubishi Express Van

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MERMAID WATERS
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Very happy with the service I received. Totally professional, prompt and easy to...

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tanya, Hyundai ix35

Pulse Auto's

MERMAID BEACH
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Provided excellent service and was very reliable and helpful. Would recommend to...

Provided excellent service and was very reliable and helpful. Would recommend to others.

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Anna, TOYOTA RAV4

Auto Leaders Nerang

CARRARA
star star star star star

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The gentlemen were very helpful with my service and didn't treat me any differen...

The gentlemen were very helpful with my service and didn't treat me any differently because I am a young girl bringing in my car, which has missed a couple of services. They were kind and told me exactly what was going to be happening and everything was done according to plan. I will definitely be going back there.

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Sarah, HYUNDAI VELOSTER

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About Auto Care

NERANG
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First time using About Auto Care. Friendly, obliging guys completed 90000 klms s...

First time using About Auto Care. Friendly, obliging guys completed 90000 klms service on my Holden Commodore much to my satisfaction. No problem dropping me off at my place of work and picking me up after my shift. Thanks, I will be back for the next service.

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Wendy, Holden Commodore

Mr Motor

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"Couldn't fault it. Good service, gave me a lift and offered a courtesy car."

Margaret, Holden Barina

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Fantastic service. Was on time, quick and polite. Aircon is ice cold, and no is...

Fantastic service. Was on time, quick and polite. Aircon is ice cold, and no issues Thanks Brett

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Cassandra, Mazda 3

Scenic Motors

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Chris, Mitsubishi Lancer

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"Excellent service would highly recommended- Thank you for the service"

Venkata, Volkswagen Jetta

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"Very friendly service, really helpfull and a good price!"

Arne, Mitsubishi Pajero

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Nick is a very nice, genuine bloke. He told me everything that he felt needed do...

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Mikel, Ford Falcon

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The blokes at Motortek are very professional and called me up whenever an issue ...

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Nicholas, Subaru Impreza

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Manu, Mazda CX-5

Goodyear Autocare Southport

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Good parking, easy to get to, walking distance to Southport library and cinema, ...

Good parking, easy to get to, walking distance to Southport library and cinema, Works delivered as promised.

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demetri, Kia Rio

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Easy drop off. Easy pick up. Lovely people. Would highly recommend. Thankyou Ult...

Easy drop off. Easy pick up. Lovely people. Would highly recommend. Thankyou UltraTune Southport. Great job!

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Bindi, Subaru Impreza

Express Auto Service

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The service was such that after delivering my car, the garage folk drove me back...

The service was such that after delivering my car, the garage folk drove me back home. The work they did was not straightforward but the price was surprisingly inexpensive. I was very satisfied all round

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Angela, Suzuki Grand Vitara

A Grade Mobile Mechanic

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Michael and Bryce were so wonderful, got me back on the road to get the kids to ...

Michael and Bryce were so wonderful, got me back on the road to get the kids to school in no time! Such great service - THANKYOU!

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Marika, Audi Q5

Thortos Mobile Mechanics

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star star star star star

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The guys were eager to listen were helpful and respectful. Really knew their stu...

The guys were eager to listen were helpful and respectful. Really knew their stuff and didn't feel like I had my prostrate checked after paying bill.

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Craig, Mitsubishi Express Van

Sandy's Auto Service

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star star star star star_half

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Picked up my car from my workplace and had it back on time by the end of my work...

Picked up my car from my workplace and had it back on time by the end of my work day. Friendly and professional and honoured my fixed price website quote.

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Kristine, Ford Fiesta

Elanora Mobile Mechanic

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Peter was very professional, arrived when he said he would and carried out the s...

Peter was very professional, arrived when he said he would and carried out the service in an efficient manner. I was very pleased with the service he provided.

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Jackie, Hyundai i20

JW Mobile Mechanic

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Really great, super happy, friendly service, explained everything, and all on a ...

Really great, super happy, friendly service, explained everything, and all on a Sunday! Has saved me loads of time - would definitely recommend.

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Sue, MAZDA CX5

Magic Spanners Mobile Mechanics

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Great experience, mechanic seemed to love his job and was all done in about 30mi...

Great experience, mechanic seemed to love his job and was all done in about 30min. I will be using him again next week to get some brakepads done!

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Ben, Toyota RAV4

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"Punctual, no stress, friendly service."

Kate, Hyundai i20

Book trusted and local mechanics with AutoGuru.

Need to book a car service and want to use a local Gulmarrad mechanic? We combine all of the mechanics workshops offering the service you need, in your area of North Coast in one place. Select your location, vehicle model and the service you need, the book with the click of a button, or call us on 1300 655 661.

We combine results for the best mechanics in your local Gulmarrad area, based on the same scheduled service tasks for your vehicle make and model. All you have to do is compare the price of parts and labour, the mechanic’s location in North Coast and book. No hidden costs, and quality service from top rated mechanics in your area.

From Alfa Romeo’s to Volvo’s, we can find a mechanic in Gulmarrad who will be able to offer you the best price on repairs and services. Whether you just want a simple safety check or milestone service, or a whole new major part, you’ll be able to book online today and drive away with a smile!

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661