Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

Search and book Gladstone mechanics. Book your car service online and save.

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Ultracare Tyre and Auto

KEMPSEY
star star star star star_border

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"Friendly staff and vehicle was ready by the promised time"

Steven, Holden Colorado

John Oxley Motors

PORT MACQUARIE CBD
star star star star star_half

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star star star star star

"Efficient reasonably priced service"

Sam, Ssangyong Korando

TTM Automotive

WAUCHOPE
star star star star star

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star star star star star

First use of this service. Very easy to use and convenient for a person new to t...

First use of this service. Very easy to use and convenient for a person new to the area. TTM Team were very helpful and their service was excellent. Provided a comprehensive report with info on condition of vehicle, work done and future needs.

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Rex, MAZDA Mazda3

Automax Service Centre

COFFS HARBOUR CBD
star star star star star

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star star star star star

I found AutoMax service very good, very professional. I will be servicing my can...

I found AutoMax service very good, very professional. I will be servicing my can there again.

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Les, HONDA JAZZ

Goodyear Autocare Coffs Harbour

COFFS HARBOUR CBD
star star star star star

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star star star star star

I had a 60,000 log book service performed on my Ford Ranger and not only was the...

I had a 60,000 log book service performed on my Ford Ranger and not only was the cost very good, so was the customer service and friendly staff. A very thorough report on my vehicle, advice on oils, tyres and tyre replacement plus my vehicle was ready when scheduled. I would highly recommend this company.

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John, Ford Ranger

Bridgestone Select Coffs Harbour

COFFS HARBOUR CBD
star star star star_half star_border

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"I had good service will go back to Bridgestone"

Mark, Great Wall Motors V Series

Les Pepper Mechanical

WOOLGOOLGA
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"So impressed with the service decided to book in again for new tyres"

Keith, Mercedes-Benz E-Class

Midas Armidale

ARMIDALE CBD
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"Great service and great price"

David, Nissan X-Trail

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in North Coast

Carson's Car Care

WEST ARMIDALE
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The staff really cooperative. They didn't charge extra money and finished on tim...

The staff really cooperative. They didn't charge extra money and finished on time. Highly recommend.

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Mustafa, HOLDEN COMMODORE

Cooper Auto Service Centre

GLEN INNES
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I was their first Fixed Price Car Service customer and they treated me as though...

I was their first Fixed Price Car Service customer and they treated me as though I was a local. Great service and very handy to have the fixed price up front. Would definitely use again!

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Kerri, Subaru Outback

Tyreright Tamworth

TAMINDA
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"Very happy with the service they provide."

Glenda, Kia Rio

Oztech Motor Mechanics

TEA GARDENS
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Good feedback but would like to have been rung to sort the problem rather than t...

Good feedback but would like to have been rung to sort the problem rather than to go back later for the things that could have been attended there and then

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Kate, PEUGEOT 4007

Beacon Motors

LORN
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"Was nice and quick. Would recommend"

Chad, Nissan Navara/Pick-up

Cant's Motor Repairs

MAITLAND
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Very happy with the service provided, professional, called when the car was avai...

Very happy with the service provided, professional, called when the car was available for pick-up, and provided a quote for brakes and belt to be replaced. Very helpful.

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Bernadette, MITSUBISHI TRITON

InGear Mechanical

TOMAGO
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Very friendly staff, I have absolutely no issues recommending these guys to peop...

Very friendly staff, I have absolutely no issues recommending these guys to people.

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Morgyn, Hyundai i30

Smart Torque Automotive

MAITLAND
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The service was good. Staffs are approachable even the mechanic. They did a good...

The service was good. Staffs are approachable even the mechanic. They did a good service. Great service with affordable price.

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Rochelle, Nissan Tiida

The Service Centre East Maitland

EAST MAITLAND
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Good advice after the service was complete. made good suggestions on other work ...

Good advice after the service was complete. made good suggestions on other work that may be required. Nice people.

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Ryan, Mazda CX-5

Bridgestone Service Centre Thornton

THORNTON
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Bridgestone Service Centre Thornton arranged all the parts for the service of my...

Bridgestone Service Centre Thornton arranged all the parts for the service of my Tiguan and got the job done. Good, friendly service. I will definitely take my cars back to them for servicing.

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Bruce, Volkswagen Tiguan

Bridgestone Select Mayfield

MAYFIELD
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Staff are super friendly I had no problems at all and will be coming back in th...

Staff are super friendly I had no problems at all and will be coming back in the future 🙂

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Lolita, Toyota Corolla

Zack's Automotive

MUSWELLBROOK
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Very detailed and professional car servicing by Zac's and great value for mony t...

Very detailed and professional car servicing by Zac's and great value for mony too

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Colleen, Honda Accord Euro

Singleton Auto Electrical Service

SINGLETON
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Thank you so much, great service, great price, and extremely friendly staff. I ...

Thank you so much, great service, great price, and extremely friendly staff. I will Definitely use this service again.

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Belinda, Holden Colorado

Midas Cooks Hill

COOKS HILL
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Very helpful and competitively priced. Didn't try to sell me lots of work that d...

Very helpful and competitively priced. Didn't try to sell me lots of work that didn't need doing.

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Michael, Hyundai Getz

Scott Forbes Automotive

WALLSEND
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"Great.... Quick.. Great price."

Hadi, Toyota Camry

Broadmeadow Tyres & Service

BROADMEADOW
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"Wonderful. Easy to do and great service"

Kumari, Subaru Forester

NRMA Car Servicing Kotara

KOTARA
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Very professional. Greeted with a friendly reception. Kept informed on service a...

Very professional. Greeted with a friendly reception. Kept informed on service as I was waiting for car to be serviced asap

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John, Holden Cruze

Tyreright Glendale

GLENDALE
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"Ontime and friendly staff."

Mattin, Hyundai Elantra

Drive In Tune

BALLINA
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"Very honest and reliable down to earth service. Good one Drive in Tune!!"

Ferdy, Mitsubishi ASX

My Mechanic

BALLINA
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"Adam seemed to give a little extra care"

Greg, Toyota Kluger

Leeroy's Automotive

CARDIFF
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"Quick and easy. Mechanics helpdul"

Kristie, Mazda 3

BP Penoil

LISMORE CBD
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"A great and professional job...cheaper too!"

David, NISSAN X-TRAIL

Mark Hancock Automotive Repairs Pty Ltd

BENNETTS GREEN
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Great customer service. Very informative when I picked my car up with a few thin...

Great customer service. Very informative when I picked my car up with a few things that needed fixing. Will definitely be going back.

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Scott, Holden Sportwagon

Express Lube Cessnock

CESSNOCK
star star star star_half star_border

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"I couldn't have asked for any better service"

Andrew, Suzuki Swift

Rod Bryant Mechanical Repairs

BLAKEBROOK
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Great service ,good advice on how to maintain high kilometer vehicle in cost eff...

Great service ,good advice on how to maintain high kilometer vehicle in cost effective way . Would recommend highly AAA+++

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Seamus, Peugeot 4007

Belmont Automotive Service Centre

BELMONT
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From the reminder emails to the greeting at reception BASC it is the real deal ...

From the reminder emails to the greeting at reception BASC it is the real deal in old fashion service. BASC was recommended to me by friends and family who have older cars and were impressed by their cleanliness and attention to detail. I had my Hyundai 45,000km new car service done and the experience exceeded my expectations. Love my new car smell when I left the workshop! Danny Wilson. Swansea

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Danny, HYUNDAI ACCENT

Bridgestone Select Belmont

BELMONT
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"Great, fantastic service no issues, great price"

Luke, MITSUBISHI LANCER

Ultimate Automotive

TORONTO
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"i will use Ultimate Automotive again as I trust them and value their service."

Shane, TOYOTA CAMRY

Gunnedah Diesel Service

GUNNEDAH
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"Brilliant, quick and did a great job"

Josh, Chrysler 300

Tyreright Toukley

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The staff was polite and very helpful.The car runs a lot smoother since the serv...

The staff was polite and very helpful.The car runs a lot smoother since the service.Thank you

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Janette, Kia Rio

Express Lube Tuggerah

TUGGERAH
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A trouble free experience, all the staff were great, serviced the car well & pas...

A trouble free experience, all the staff were great, serviced the car well & passed on some advice on other possible issues beyond what the service entailed. I will return for the next service for sure :)

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Lisa, MITSUBISHI PAJERO

SBR Automotive Repairs

TUGGERAH
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Absolutely awesome, the best mechanic I've been to in a long time. I rang, was g...

Absolutely awesome, the best mechanic I've been to in a long time. I rang, was given a time to have my car serviced, and it was done at a great price. Straight in when I arrived, no waiting around like I've had to at other mechanics, and friendly caring staff my car was serviced and inspected and I was told of any repairs that might need to be fixed. I will definitely return to SBR Mechanics again.

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Jennea, TOYOTA CAMRY

East Coast Tyre & Auto

TUGGERAH
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I was surprised at the money I saved by not getting my car service done by the c...

I was surprised at the money I saved by not getting my car service done by the car dealer. My invoice definitely listed all the log book service requirements to maintain my warranty. I've only given 4 stars because I was verbally advised that my brakes were still okay, but I didn't get any facts, such as an estimate of mileage or depth of lining left on the pads/discs. I will consider using them again.

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Joy, Kia Cerato

InGear Mechanical Mobile Mechanic

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"Top bloke, knows his stuff, will definitely be using him again next service"

Phil, Mitsubishi Lancer

Scott Forbes Mobile Mechanic

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"Mechanic was on time and efficient. Great service. Thanks."

Daniel, Jeep Patriot

Newcastle Auto-Tech

airport_shuttle Mobile Mechanic

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"The mechanic was really nice and helpful"

Florencia, Jeep Grand Cherokee

D & A Mobile Mechanic

airport_shuttle Mobile Mechanic

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"Convenient at home service"

James, TOYOTA KLUGER

Mark Dewhurst Mobile Mechanics

airport_shuttle Mobile Mechanic

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I was sick of mechanics that worked on my sons car not finding the right problem...

I was sick of mechanics that worked on my sons car not finding the right problem. A new battery, fuel pump,fuel filter, new Alternater and service we still had the same problem... Frustrated I got a mobile mechanic out to my sons house, he was on time, polite, and professional. He diagnosed the issue within 5 minutes and fixed it within 35 minutes. My son now has a car that’s running smoothly again.. Thank you mark dewhurst... I would recommend you to anyone looking for a great mechanic..

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Robyn, Holden Commodore

Book trusted and local mechanics with AutoGuru.

Find the best mechanic in your area of North Coast for your next service. AutoGuru compares mechanics and vehicle service options in Gladstone and the surrounding area, to find you the best deal. Prices are set up front, all you need to do is confirm your vehicle and the service you need, then book.

There’s nothing worse than booking your car in for a service or repair, then discovering it will cost much more than you were originally quoted. Thankfully, that will never happen here at AutoGuru! Find a mechanic in Gladstone or the greater North Coast area, get an upfront quote online and pay nothing extra!

No matter your vehicle’s make or model, we can give you access to the best Gladstone mechanics who will offer you a great upfront, fixed quote for your repair or service. It really couldn’t be easier!

Don't forget you can also compare and book local mobile mechanics in Gladstone through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Gladstone have the tools to do the job.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661