Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Rod Bryant Mechanical Repairs

BLAKEBROOK
star star star star star

LATEST REVIEW

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star star star star star

Great service ,good advice on how to maintain high kilometer vehicle in cost eff...

Great service ,good advice on how to maintain high kilometer vehicle in cost effective way . Would recommend highly AAA+++

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Seamus, Peugeot 4007

BP Penoil

LISMORE CBD
star star star star_border star_border

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star star star star star

"A great and professional job...cheaper too!"

David, NISSAN X-TRAIL

My Mechanic

BALLINA
star star star star star_half

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star star star star star

Adam & his mechanics did a first class job even giving me a lift both ways to/fr...

Adam & his mechanics did a first class job even giving me a lift both ways to/from home. Very prompt service & explained everything they were going to do. Even showed me the used parts consumed. Thank you, I'll definiatley be going back.

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Rod, Toyota Hilux

Drive In Tune

BALLINA
star star star star star

LATEST REVIEW

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star star star star star

"Very honest and reliable down to earth service. Good one Drive in Tune!!"

Ferdy, Mitsubishi ASX

Scenic Motors

BEAUDESERT
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Excellent! Friendly customer service, gave me a call back to confirm everything ...

Excellent! Friendly customer service, gave me a call back to confirm everything and where super quick to choose a location and book. I'll recommend.

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Jason, Peugeot 508

Currumbin Steering

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star star star star star

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star star star star star

Really good experience. Customer service was excellent and was happy with the se...

Really good experience. Customer service was excellent and was happy with the service

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Sharon, Toyota Hiace

No deposit & interest free

BOOK NOW, PAY LATER

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Miguel, Honda CR-V

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Marta, Nissan Qashqai

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Pat, TOYOTA COROLLA

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Michael, Volkswagen Tiguan

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Excellent all round!! Thoroughly recommend. All details of the service were clea...

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Matt, TOYOTA LANDCRUISER

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Nez Motors

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There was a mix up with the opening time, as had booked for 8:00am - Ezra fro...

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Trish, Hyundai i30

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Myles and the mechanic staff at Bridgestone Robina were super friendly to fix my...

Myles and the mechanic staff at Bridgestone Robina were super friendly to fix my car issues. They provided great service and competitive prices. I will definitely be a repetitive customer. Thanks guys Shane :-)

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Shane, Mitsubishi 380

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Damien, Holden Captiva

Midas Burleigh Heads

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I am happy with my car service the job was well done, I was dropped and picked up by Midas again happy although the person in the front counter was not very accommodating.

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Faenza, Holden Astra

Goodyear Autocare Tweed Heads

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The service was of high quality and the staff were more than helpful and friendl...

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Kirsten, MAZDA CX5

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Norman, MAZDA 3

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Michael, Mitsubishi Express Van

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michael, Renault Clio IV

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Sarah, HYUNDAI VELOSTER

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Friendly, very easy to deal with. Good advice, drove me to and from work and wer...

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Michelle, Toyota Landcruiser Prado

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Margaret, Holden Barina

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Friendly customer service. Great car service and let me know what needs to be do...

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Pulse Auto's

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Provided excellent service and was very reliable and helpful. Would recommend to...

Provided excellent service and was very reliable and helpful. Would recommend to others.

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Anna, TOYOTA RAV4

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It was great, I had everything explained to me about my service which it was goo...

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david, Ford Focus

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ken, Peugeot 308

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Bryce, Kia Cerato

A Grade Mobile Mechanic

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Marika, Audi Q5

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"Prompt, proffesional and very good mechanic highly reccomend his work."

Greg, Hyundai Santa Fe

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Lucy, MAZDA Mazda3

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The guys were eager to listen were helpful and respectful. Really knew their stu...

The guys were eager to listen were helpful and respectful. Really knew their stuff and didn't feel like I had my prostrate checked after paying bill.

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Craig, Mitsubishi Express Van

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This mechanic provides the best service all round. On time, customer service 100...

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Michael, SUZUKI APV

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"Highly recommend very knowledgeable, professional and convenient."

Lonetta, Subaru Impreza

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"Good service and friendly but didn't give a receipt."

Jeremy, Holden Rodeo

Book trusted and local mechanics with AutoGuru.

Does your car need a service? Find a local Geneva mechanic using our simple search and book system. We combine the most reliable, quality mechanics in your area of North Coast, both national brands and local workshops. Simply select the service you need, confirm the price and book.

Have you ever booked in to a North Coast mechanic, only to be slugged with hidden fees? So have we! That’s why we created AutoGuru – to ensure that doesn’t happen to you. Search through the UPFRONT, FIXED quotes given by mechanics in Geneva, book in and drive away happy!

At AutoGuru, we bring you upfront fixed quotes from 1,600 mechanics nationwide. Regardless of your vehicle make or model, or your service or repair needs, just search the list of Geneva mechanics for the best upfront price and easily book online.

Don't forget you can also compare and book local mobile mechanics in Geneva through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Geneva have the tools to do the job.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661