Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Les Pepper Mechanical

WOOLGOOLGA
star star star star star

LATEST REVIEW

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star star star star star

"So impressed with the service decided to book in again for new tyres"

Keith, Mercedes-Benz E-Class

Bridgestone Select Coffs Harbour

COFFS HARBOUR CBD
star star star star_half star_border

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star star star star star

"I had good service will go back to Bridgestone"

Mark, Great Wall Motors V Series

Goodyear Autocare Coffs Harbour

COFFS HARBOUR CBD
star star star star star

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"Excellent service, fast, friendly and efficient."

Marty, Mazda 3

BP Penoil

LISMORE CBD
star star star star_border star_border

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star star star star star

"A great and professional job...cheaper too!"

David, NISSAN X-TRAIL

Automax Service Centre

COFFS HARBOUR CBD
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All fabulous, I will take my car back to Marcus (I live in Queensland). The serv...

All fabulous, I will take my car back to Marcus (I live in Queensland). The service was perfect, my car is running like brand new again. Thank you.

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Angela, TOYOTA 86

Rod Bryant Mechanical Repairs

BLAKEBROOK
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Great service ,good advice on how to maintain high kilometer vehicle in cost eff...

Great service ,good advice on how to maintain high kilometer vehicle in cost effective way . Would recommend highly AAA+++

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Seamus, Peugeot 4007

My Mechanic

BALLINA
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Efficient professional service. Rang to confirm that I wanted a new air filter, ...

Efficient professional service. Rang to confirm that I wanted a new air filter, once condition was assessed, rather than fit and get unexpected charge. Also gave some excellent advice on long term car maintenance. Will definitely use again.

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James, Mazda CX-5

No deposit & interest free

BOOK NOW, PAY LATER

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Drive In Tune

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"Very honest and reliable down to earth service. Good one Drive in Tune!!"

Ferdy, Mitsubishi ASX

Cooper Auto Service Centre

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I was their first Fixed Price Car Service customer and they treated me as though...

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Midas Armidale

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"Great service and great price"

David, Nissan X-Trail

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the company was courteous and professional, and I would mostly use this company ...

the company was courteous and professional, and I would mostly use this company again

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wayne, Nissan Navara/Pick-up

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Extremely friendly with prompt and professional service, couldn’t fault the guys...

Extremely friendly with prompt and professional service, couldn’t fault the guys. Will definitely be back.

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Chris, Toyota RAV4

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"Great service"

Michael, Volkswagen Tiguan

Carson's Car Care

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The staff really cooperative. They didn't charge extra money and finished on tim...

The staff really cooperative. They didn't charge extra money and finished on time. Highly recommend.

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Mustafa, HOLDEN COMMODORE

Goodyear Autocare Tweed Heads

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Great experience they were very quick in and out in 3 hours and the set price wa...

Great experience they were very quick in and out in 3 hours and the set price was it, no phone calls trying to say i needed something else done.

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Rebecca, Toyota Hilux

Currumbin Steering

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Really good experience. Customer service was excellent and was happy with the se...

Really good experience. Customer service was excellent and was happy with the service

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Sharon, Toyota Hiace

Autoace Automotive

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"Friendly, great drop off service, quick and highly recommended!"

Christine, Holden Cruze

Varsity Mechanical Services

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Pat, TOYOTA COROLLA

Tyrepower Varsity Lakes

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"Excellent no fuss service. Very happy thank you."

John, Nissan Navara/Pick-up

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"Very friendly and efficient. Highly recommended. "

John, TOYOTA KLUGER

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Thank you so much John! I will not go anywhere else now! You are the best ;) and...

Thank you so much John! I will not go anywhere else now! You are the best ;) and thanks for the little candy :)

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Cedric, Volkswagen Golf VII Wagon

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Nez Motors

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There was a mix up with the opening time, as had booked for 8:00am - Ezra fro...

There was a mix up with the opening time, as had booked for 8:00am - Ezra from Nez advised they don't open till 8.30am - so was waiting a while before the owner arrived. Otherwise, service was good - dropped me off and collected me when service was done.

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Trish, Hyundai i30

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Robin, Isuzu MU-X

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Brett, Alfa Romeo MiTo

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Myles and the mechanic staff at Bridgestone Robina were super friendly to fix my...

Myles and the mechanic staff at Bridgestone Robina were super friendly to fix my car issues. They provided great service and competitive prices. I will definitely be a repetitive customer. Thanks guys Shane :-)

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Shane, Mitsubishi 380

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Norman, MAZDA 3

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Excellent! Friendly customer service, gave me a call back to confirm everything and where super quick to choose a location and book. I'll recommend.

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Jason, Peugeot 508

Bentley Auto Repairs

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Service was prompt and courteous. I was dropped off at work and collected at the end of the day.

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Patricia, Hyundai i30

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Steven, Holden Colorado

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Alpine Mechanical Service

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Great customer service and very helpful to adjust after how the situation with t...

Great customer service and very helpful to adjust after how the situation with the car looks like and what needs to be done. Reasonable in price too. Highly recommend these guys.

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Tom, Ford Focus

Pulse Auto's

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I have serviced my wife's car at Pulse several times. Andrew and Dennis provide ...

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Grant, Ford Falcon

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Fantastic service. Was on time, quick and polite. Aircon is ice cold, and no issues Thanks Brett

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Cassandra, Mazda 3

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Claire, Mazda 3

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"Very friendly service, really helpfull and a good price!"

Arne, Mitsubishi Pajero

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Michael, Volkswagen Passat

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Brett was very knowledgable and trust worthy and I really felt good and he was honest.

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Renee, Toyota Corolla

A Grade Mobile Mechanic

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Michael and Bryce were so wonderful, got me back on the road to get the kids to ...

Michael and Bryce were so wonderful, got me back on the road to get the kids to school in no time! Such great service - THANKYOU!

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Marika, Audi Q5

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"very professional"

Ross, Nissan Navara

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They communicated well to arrange the service and were timely and thorough with the service and recommendations.

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Elia, Mazda 2

Elanora Mobile Mechanic

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On time and efficient. Didn't pay a cent more than the fixed price and, knowing ...

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Lucy, MAZDA Mazda3

JW Mobile Mechanic

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Excellent price and very thorough! Even came out on a Sunday! Highly recommended...

Excellent price and very thorough! Even came out on a Sunday! Highly recommended!

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Casey, MAZDA 2

Coastwide Mobile Service Centre

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Clean, professional and friendly service! 11/10 would recommend to anyone. Will ...

Clean, professional and friendly service! 11/10 would recommend to anyone. Will be back!

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Kavan, Alfa Romeo MiTo

Magic Spanners Mobile Mechanics

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Did great job and repair however a little more detail on invoice would be good. ...

Did great job and repair however a little more detail on invoice would be good. Will use again

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Matthew, Mazda 323

Book trusted and local mechanics with AutoGuru.

Need a Fortis Creek mechanic for your car service? Use AutoGuru to compare the best mechanics and workshops in your area of North Coast. Simply find the mechanic you want to use, confirm the price upfront, and book.

By using AutoGuru, you’ll be able to view fixed price quotes from mechanics in Fortis Creek and other nearby North Coast suburbs. Instant online quotes mean you can compare costs for labour and parts and book online straight away!

Whether you need a standard 10,000km safety service or a milestone logbook service, when you search for a mechanic in Fortis Creek, we compare the service you want for the vehicle you want. We’ve helped over 1.5 million Australians compare 1600 mechanics nationwide, and we want to help you too.

Don't forget you can also compare and book local mobile mechanics in Fortis Creek through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Fortis Creek have the tools to do the job.

Had another crazy week and forgot to organise the car service? We know plenty of trusted mechanics open on Saturday in Fortis Creek. You can search instant quotes and book your car service or repair within minutes!

Questions? Speak with a Service Advisor
1300 655 661