Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Oztech Motor Mechanics

TEA GARDENS
star star star star star_border

LATEST REVIEW

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star star star star star_border

Good feedback but would like to have been rung to sort the problem rather than t...

Good feedback but would like to have been rung to sort the problem rather than to go back later for the things that could have been attended there and then

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Kate, PEUGEOT 4007

Beacon Motors

LORN
star star star star star

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"The service was very good, on time and perfect."

Bajaya, Suzuki Swift

Cant's Motor Repairs

MAITLAND
star star star star star_half

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star star star star star

Very nice people fast service and if you have a problem with car next day they a...

Very nice people fast service and if you have a problem with car next day they are very helpful. Would use their services again

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Laurel, Ford Territory

Smart Torque Automotive

MAITLAND
star star star star star

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"Prompt and efficient service. Reasonably priced."

Bill, Mercedes-Benz A-Class

The Service Centre East Maitland

EAST MAITLAND
star star star star star_half

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star star star star star_border

Good advice after the service was complete. made good suggestions on other work ...

Good advice after the service was complete. made good suggestions on other work that may be required. Nice people.

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Ryan, Mazda CX-5

No deposit & interest free

BOOK NOW, PAY LATER

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InGear Mechanical

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I found that the staff at Reception were informative, I had only a three hour op...

I found that the staff at Reception were informative, I had only a three hour opportunity for the service given my other commitments. In Gear mechanical completed the task in plenty of time and identified a small leak coming from the engine, no urgency to have it repaired. Vehicle clean and tidy at completion of service.

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Kevin, Jeep Grand Cherokee

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I would highly recommend this service. It was excellent value for money. The se...

I would highly recommend this service. It was excellent value for money. The service was impeccable and the staff very friendly and helpful.

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Alana, HOLDEN COMMODORE

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SINGLETON
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Thank you so much, great service, great price, and extremely friendly staff. I ...

Thank you so much, great service, great price, and extremely friendly staff. I will Definitely use this service again.

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Scott Forbes Automotive

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Shawn, the mechanic who serviced my vehicle was excellent and delivered a qualit...

Shawn, the mechanic who serviced my vehicle was excellent and delivered a quality work for my Corolla. Unbeatable price with exceptional work quality. I cant find a reason to say no yet.

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The guys there were very nice and welcoming. Booked in for a 135,000 km log book...

The guys there were very nice and welcoming. Booked in for a 135,000 km log book service on my Commodore. Booked in at 8 am, and had my car back by lunchtime. Fast, efficient and great value for money. Will be using these guys again in the future.

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Steve, HOLDEN COMMODORE

Broadmeadow Tyres & Service

BROADMEADOW
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I booked my logbook service at 10am. I went on time. The staff said they only co...

I booked my logbook service at 10am. I went on time. The staff said they only collect the car in the morning, the service would be done in noon. I was not expecting that and was not informed beforehand. I had no transport to go home and come back to pick up my car. I had to wait for more than 3 hours for the service.

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Julian, Kia Rio

Midas Cooks Hill

COOKS HILL
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Very helpful and competitively priced. Didn't try to sell me lots of work that d...

Very helpful and competitively priced. Didn't try to sell me lots of work that didn't need doing.

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Michael, Hyundai Getz

NRMA Car Servicing Kotara

KOTARA
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My experience was seamless and efficient and I paid exactly what I was quoted. M...

My experience was seamless and efficient and I paid exactly what I was quoted. My car was ready ahead of the expected time and I was called immediately. It made dropping and picking up my kids from school really easy.

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Ciara, MITSUBISHI OUTLANDER

Tyreright Glendale

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"Good service and very reasonable price."

Jonathan, Mitsubishi Outlander

Leeroy's Automotive

CARDIFF
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"Quick and easy. Mechanics helpdul"

Kristie, Mazda 3

Express Lube Cessnock

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"Great service we will be a return customer"

Kim, Hyundai i30

Mark Hancock Automotive Repairs Pty Ltd

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The quality of the service was very good. My only comment would be that when th...

The quality of the service was very good. My only comment would be that when the price is given for the fixed price service on the website, it is given as the total price including GST. and not the price excluding GST. I found that very misleading and not very price competative.I would recommend the service to others but I would point out to them the quote will not include GST.

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Jacqueline, HYUNDAI SANTA FE

Zack's Automotive

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Very detailed and professional car servicing by Zac's and great value for mony t...

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Colleen, Honda Accord Euro

Ultimate Automotive

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"Quick, easy and helpful. Very happy with the service."

Kacey, HYUNDAI SANTA FE

Bridgestone Select Belmont

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"Great, fantastic service no issues, great price"

Luke, MITSUBISHI LANCER

TTM Automotive

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First use of this service. Very easy to use and convenient for a person new to t...

First use of this service. Very easy to use and convenient for a person new to the area. TTM Team were very helpful and their service was excellent. Provided a comprehensive report with info on condition of vehicle, work done and future needs.

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Rex, MAZDA Mazda3

John Oxley Motors

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the customer service and also the manner in which they contacted me about the se...

the customer service and also the manner in which they contacted me about the service on my vehicle were excellent

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Katherine, Toyota Yaris

Express Lube Tuggerah

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Randa, Subaru Outback

SBR Automotive Repairs

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"Found everyone very nice courteous and was extremely Happy with the service"

Jean, Toyota Camry

East Coast Tyre & Auto

TUGGERAH
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I was surprised at the money I saved by not getting my car service done by the c...

I was surprised at the money I saved by not getting my car service done by the car dealer. My invoice definitely listed all the log book service requirements to maintain my warranty. I've only given 4 stars because I was verbally advised that my brakes were still okay, but I didn't get any facts, such as an estimate of mileage or depth of lining left on the pads/discs. I will consider using them again.

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Joy, Kia Cerato

Bridgestone Select Tuggerah

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"Loved that they were honest with me and gave me a cheaper price than quoted."

Karyn, SUZUKI ALTO

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Easy guys to deal with. And super fast time on my service. Would recommend highl...

Easy guys to deal with. And super fast time on my service. Would recommend highly

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John, Holden Commodore

Ultracare Tyre and Auto

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"Friendly staff and vehicle was ready by the promised time"

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Express Lube at Erina were extremely professional from the moment i walked in to...

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Pauline, Ssangyong Korando

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Paul, Mitsubishi ASX

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They were professional. Took time to explain what was needed and their prices we...

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James, Holden Barina/Barina Classic

Kariong Automotive

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"great people to deal with"

Darren, JEEP GRAND CHEROKEE

Hi Tech Automotive

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when I dropped my car off for a service I was greeted in a friendly manner and t...

when I dropped my car off for a service I was greeted in a friendly manner and then driven back home to await the completion. I was the picked up and returned to my car and have to say the whole procedure was a pleasure. I can highly recommend this local mechanic to those seeking the good old fashioned "service with a smile", which is very hard to find. I will return !!

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Michelle, Hyundai i30

InGear Mechanical Mobile Mechanic

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"Jarrod is very polite, efficient and does a great job."

Catherine, Toyota Corolla

Scott Forbes Mobile Mechanic

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Great mobile service that comes to you. Very convenient and a competitive price....

Great mobile service that comes to you. Very convenient and a competitive price. Polite and efficient mechanics that get the job done.

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Natalie, Toyota RAV4

Newcastle Auto-Tech

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"Mechanic was on time, nice, friendly and helpful"

Prue, Holden Cruze

D & A Mobile Mechanic

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"Convenient at home service"

James, TOYOTA KLUGER

Mark Dewhurst Mobile Mechanics

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I was sick of mechanics that worked on my sons car not finding the right problem...

I was sick of mechanics that worked on my sons car not finding the right problem. A new battery, fuel pump,fuel filter, new Alternater and service we still had the same problem... Frustrated I got a mobile mechanic out to my sons house, he was on time, polite, and professional. He diagnosed the issue within 5 minutes and fixed it within 35 minutes. My son now has a car that’s running smoothly again.. Thank you mark dewhurst... I would recommend you to anyone looking for a great mechanic..

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Robyn, Holden Commodore

Book trusted and local mechanics with AutoGuru.

Looking for a mechanic in Craven? We combine mechanics from your area of North Coast so you can find the closest and most suitable mechanic for your next vehicle service. Compare local workshops and national brands, then book your service with the click of a button, or call us on 1300 655 661.

When you search for a mechanic in Craven, we find the best results locally and around North Coast for your location and vehicle. That means less work for you, without missing the best deals. Results shown are for the same scheduled service tasks, just parts and labour costs that vary from mechanic to mechanic.

We source car services for all types of vehicle makes and models from Toyota and Mitsubishi to Audi and Mercedes Benz. Whether you need a standard safety service or a major milestone service, we’ll find the best mechanics close to Craven. Compare your options, book online and pay after your service.

Don't forget you can also compare and book local mobile mechanics in Craven through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Craven have the tools to do the job.

Had another crazy week and forgot to organise the car service? We know plenty of trusted mechanics open on Saturday in Craven. You can search instant quotes and book your car service or repair within minutes!

Questions? Speak with a Service Advisor
1300 655 661