Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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John Oxley Motors

PORT MACQUARIE CBD
star star star star star_half

LATEST REVIEW

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star star star star star

"Efficient reasonably priced service"

Sam, Ssangyong Korando

Ultracare Tyre and Auto

KEMPSEY
star star star star star_border

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star star star star star_border

"Friendly staff and vehicle was ready by the promised time"

Steven, Holden Colorado

TTM Automotive

WAUCHOPE
star star star star star

LATEST REVIEW

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star star star star star

Great Service. Ian is a very friendly Mechanic. Was very helpful in making a lis...

Great Service. Ian is a very friendly Mechanic. Was very helpful in making a list of things which need fixing on my Car. Very neat price for Service done. Will use you guys again

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Marion, Holden Astra

Automax Service Centre

COFFS HARBOUR CBD
star star star star star

LATEST REVIEW

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star star star star star

All fabulous, I will take my car back to Marcus (I live in Queensland). The serv...

All fabulous, I will take my car back to Marcus (I live in Queensland). The service was perfect, my car is running like brand new again. Thank you.

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Angela, TOYOTA 86

Goodyear Autocare Coffs Harbour

COFFS HARBOUR CBD
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"Scheduled maintenance carried out in good time and at a good price."

David, KIA CERATO

Bridgestone Select Coffs Harbour

COFFS HARBOUR CBD
star star star star_half star_border

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star star star star star

"I had good service will go back to Bridgestone"

Mark, Great Wall Motors V Series

Les Pepper Mechanical

WOOLGOOLGA
star star star star star

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"So impressed with the service decided to book in again for new tyres"

Keith, Mercedes-Benz E-Class

Midas Armidale

ARMIDALE CBD
star star star star star

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star star star star star

Mechanic was friendly and knowledgeable, car ran as good as new after the servic...

Mechanic was friendly and knowledgeable, car ran as good as new after the service. Great price, no complaints!

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Jarrah, MAZDA Mazda6

No deposit & interest free

BOOK NOW, PAY LATER

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Carson's Car Care

WEST ARMIDALE
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Got dropped off back to work after taking the car in for a 200000km service mid ...

Got dropped off back to work after taking the car in for a 200000km service mid morning. They called me around 3pm to say the car was ready and then came and picked me up from my home address as i'd finished work. Was a bigger service than usual and I am happy with the job they done.

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Richie, Toyota RAV4

Oztech Motor Mechanics

TEA GARDENS
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Good feedback but would like to have been rung to sort the problem rather than t...

Good feedback but would like to have been rung to sort the problem rather than to go back later for the things that could have been attended there and then

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Kate, PEUGEOT 4007

Tyreright Tamworth

TAMINDA
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"Very happy with service"

Glenda, Kia Sportage

Cooper Auto Service Centre

GLEN INNES
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I was their first Fixed Price Car Service customer and they treated me as though...

I was their first Fixed Price Car Service customer and they treated me as though I was a local. Great service and very handy to have the fixed price up front. Would definitely use again!

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Kerri, Subaru Outback

Beacon Motors

LORN
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"Was nice and quick. Would recommend"

Chad, Nissan Navara/Pick-up

Cant's Motor Repairs

MAITLAND
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"Excellent "

Wayne, HOLDEN COMMODORE

InGear Mechanical

TOMAGO
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Very friendly staff, I have absolutely no issues recommending these guys to peop...

Very friendly staff, I have absolutely no issues recommending these guys to people.

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Morgyn, Hyundai i30

The Service Centre East Maitland

EAST MAITLAND
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Good advice after the service was complete. made good suggestions on other work ...

Good advice after the service was complete. made good suggestions on other work that may be required. Nice people.

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Ryan, Mazda CX-5

Smart Torque Automotive

MAITLAND
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"Excellent customer service from the team at Smart Torque Automotive"

Kellie, Holden Astra

Bridgestone Service Centre Thornton

THORNTON
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Everything was very good for service , place nice and clean and staff helpful an...

Everything was very good for service , place nice and clean and staff helpful and pleasant . On booking the service through the agent a card was promised for holidays , after the service I am yet to hear anything from the agency . This is not the responsibility of the people doing the service rather the booking company.

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David, Holden Calais

Bridgestone Select Mayfield

MAYFIELD
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Staff are super friendly I had no problems at all and will be coming back in th...

Staff are super friendly I had no problems at all and will be coming back in the future 🙂

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Lolita, Toyota Corolla

Midas Cooks Hill

COOKS HILL
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Very helpful and competitively priced. Didn't try to sell me lots of work that d...

Very helpful and competitively priced. Didn't try to sell me lots of work that didn't need doing.

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Michael, Hyundai Getz

A & L Transmissions Centre

WALLSEND
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The guys there were very nice and welcoming. Booked in for a 135,000 km log book...

The guys there were very nice and welcoming. Booked in for a 135,000 km log book service on my Commodore. Booked in at 8 am, and had my car back by lunchtime. Fast, efficient and great value for money. Will be using these guys again in the future.

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Steve, HOLDEN COMMODORE

Scott Forbes Automotive

WALLSEND
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I was told by another mechanic to replace the timing belt on my A4 Audi sedan, s...

I was told by another mechanic to replace the timing belt on my A4 Audi sedan, standard 2.0 engine. Quotes from other mechanics were excessive, close to $2,000 dollars & out of my budget. Scott Forbes Automotive provided a competitive quote, at much less cost, and their service was fast and friendly. I'd definitely recommend Scott Forbes Auto!

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Mike, Audi A4

Broadmeadow Tyres & Service

BROADMEADOW
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workshop reception and waiting area was very clean and welcoming. Staff were fri...

workshop reception and waiting area was very clean and welcoming. Staff were friendly and courteous. Wait for work completion was longer than expected.

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Linda, Holden Epica

Singleton Auto Electrical Service

SINGLETON
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Thank you so much, great service, great price, and extremely friendly staff. I ...

Thank you so much, great service, great price, and extremely friendly staff. I will Definitely use this service again.

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Belinda, Holden Colorado

Zack's Automotive

MUSWELLBROOK
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Very detailed and professional car servicing by Zac's and great value for mony t...

Very detailed and professional car servicing by Zac's and great value for mony too

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Colleen, Honda Accord Euro

NRMA Car Servicing Kotara

KOTARA
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"I was happy with the service"

Perry, Volvo C30

Tyreright Glendale

GLENDALE
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"There staff were courteous and the service was completed promply."

lauren, Mazda 2

Leeroy's Automotive

CARDIFF
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"Quick and easy. Mechanics helpdul"

Kristie, Mazda 3

* Minimum service amounts apply

G S Mechanical Pty Ltd

WHITEBRIDGE
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Excellent service. Really good advice on car. It worth every dollar With the fre...

Excellent service. Really good advice on car. It worth every dollar With the free car wash, vacuum and free car loan. Five stars car service. Cheers.

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Veera, Hyundai i30

Express Lube Cessnock

CESSNOCK
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"I couldn't have asked for any better service"

Andrew, Suzuki Swift

Belmont Automotive Service Centre

BELMONT
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Very good. The guy at the shop is very helpful and friendly. The service is fast...

Very good. The guy at the shop is very helpful and friendly. The service is fast and efficient.

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Corazon, MERCEDES C180

Ultimate Automotive

TORONTO
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"i will use Ultimate Automotive again as I trust them and value their service."

Shane, TOYOTA CAMRY

Gunnedah Diesel Service

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"Brilliant, quick and did a great job"

Josh, Chrysler 300

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Explained what they did and was done in a timely and efficient manner. I definit...

Explained what they did and was done in a timely and efficient manner. I definitely will be using them again

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Daniel, Holden Epica

Express Lube Tuggerah

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Charles, Mercedes-Benz Sprinter

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Jean, Toyota Camry

East Coast Tyre & Auto

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I was surprised at the money I saved by not getting my car service done by the c...

I was surprised at the money I saved by not getting my car service done by the car dealer. My invoice definitely listed all the log book service requirements to maintain my warranty. I've only given 4 stars because I was verbally advised that my brakes were still okay, but I didn't get any facts, such as an estimate of mileage or depth of lining left on the pads/discs. I will consider using them again.

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Joy, Kia Cerato

Bridgestone Select Tuggerah

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"Very friendly staff and great service"

Kylie, HONDA CR-V

Tyreright Tuggerah

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"Great service and great price"

Ashley, Jeep Compass

Bridgestone Select Wyoming

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The service seems really good - engine smooth and quiet, steering and alignment ...

The service seems really good - engine smooth and quiet, steering and alignment great. Good report on what still requires attention. Returned clean.

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Ken, Holden Viva

Express Lube Erina

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Very impressed with the service i received at Express Lube Erina. Being a female...

Very impressed with the service i received at Express Lube Erina. Being a female i often go to the mechanic wary of how i will be treated. Everything was explained to me so i could understand what the service involved which i very much appreciated! I definitely will be going back

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Michelle, Hyundai i20

NRMA Car Servicing Gosford

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"Did what they said they would when they said they would do it."

Andrew, Toyota Kluger

InGear Mechanical Mobile Mechanic

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Called before arrival. Picked up a brake pad issue and replaced those at the sam...

Called before arrival. Picked up a brake pad issue and replaced those at the same time. Really happy with the level of service provided.

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Callum, HOLDEN COMMODORE

Scott Forbes Mobile Mechanic

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Brendan was extremely professional, he was right on time and great value for mon...

Brendan was extremely professional, he was right on time and great value for money.

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Anthony, Toyota RAV4

Newcastle Auto-Tech

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"Mechanic was on time, nice, friendly and helpful"

Prue, Holden Cruze

D & A Mobile Mechanic

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"Convenient at home service"

James, TOYOTA KLUGER

Mark Dewhurst Mobile Mechanics

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I was sick of mechanics that worked on my sons car not finding the right problem...

I was sick of mechanics that worked on my sons car not finding the right problem. A new battery, fuel pump,fuel filter, new Alternater and service we still had the same problem... Frustrated I got a mobile mechanic out to my sons house, he was on time, polite, and professional. He diagnosed the issue within 5 minutes and fixed it within 35 minutes. My son now has a car that’s running smoothly again.. Thank you mark dewhurst... I would recommend you to anyone looking for a great mechanic..

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Robyn, Holden Commodore

Book trusted and local mechanics with AutoGuru.

Have you ever scoured the North Coast phonebook to find a good mechanic? It’s not fun, is it? Thankfully, we can help you find Cooperabung mechanics & car services quickly and easily. Our easy to use system will find you the best value fixed quotes from the highest quality mechanics in your area.

No matter which corner of Cooperabung you’re in, AutoGuru can help you find the mechanic that’s closest to you! Our database of top-quality North Coast auto service providers allows you to check upfront quotes, based on the same scheduled service tasks – the only difference is parts and labour costs. Because it’s all upfront, you’ll avoid any nasty hidden costs too.

At AutoGuru, we bring you upfront fixed quotes from 1,600 mechanics nationwide. Regardless of your vehicle make or model, or your service or repair needs, just search the list of Cooperabung mechanics for the best upfront price and easily book online.

Do you know your car is due for a service or repair but just can't find the time to book in with a mechanic? AutoGuru allows you to get upfront quotes from local mobile mechanics in Cooperabung. With an average star rating of from genuine customer reviews, you can make a decision based on others experiences.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661