Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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TTM Automotive

WAUCHOPE
star star star star star

LATEST REVIEW

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star star star star star

Great Service. Ian is a very friendly Mechanic. Was very helpful in making a lis...

Great Service. Ian is a very friendly Mechanic. Was very helpful in making a list of things which need fixing on my Car. Very neat price for Service done. Will use you guys again

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Marion, Holden Astra

John Oxley Motors

PORT MACQUARIE CBD
star star star star star_half

LATEST REVIEW

See all
star star star star_border star_border

Very busy service centre so very little time to talk to service managers about p...

Very busy service centre so very little time to talk to service managers about particular issues or work required, all felt very rushed. Would be better if they had one staff member to deal with you rather than being passed off to a different person each time. The wait for the courtesy bus of 45 minutes was infuriating as I was then late for another appointment, although I am sure it is not like that every time. Generally pleasant staff, just a bit brief and rushed.

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Ricky, Audi A5 Coupe

Ultracare Tyre and Auto

KEMPSEY
star star star star star_border

LATEST REVIEW

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star star star star star_border

"Friendly staff and vehicle was ready by the promised time"

Steven, Holden Colorado

Automax Service Centre

COFFS HARBOUR CBD
star star star star star

LATEST REVIEW

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star star star star star

Welcomed by a very nice staff member who explained the whole process and when I ...

Welcomed by a very nice staff member who explained the whole process and when I picked up the Audi they had put a new battery in the key free of charge and organized a discounted price for new tires at another supplier which I appreciated.

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David, Audi A4

Goodyear Autocare Coffs Harbour

COFFS HARBOUR CBD
star star star star star

LATEST REVIEW

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"Excellent, friendly service. Fantastic! Highly recommended."

Sonia, KIA CARNIVAL

Bridgestone Select Coffs Harbour

COFFS HARBOUR CBD
star star star star_half star_border

LATEST REVIEW

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star star star star star

"I had good service will go back to Bridgestone"

Mark, Great Wall Motors V Series

Midas Armidale

ARMIDALE CBD
star star star star star

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"Great service and great price"

David, Nissan X-Trail

Carson's Car Care

WEST ARMIDALE
star star star star star_half

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star star star star star

I've only been here once and now know that this is the local mechanic I'll be us...

I've only been here once and now know that this is the local mechanic I'll be using from now on. I had a logbook service done on my Mitsubishi Mirage and was suprised it cost less than $200. The guys were super friendly, fast and efficient.

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Lawrence, Mitsubishi Mirage

No deposit & interest free

BOOK NOW, PAY LATER

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Les Pepper Mechanical

WOOLGOOLGA
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"So impressed with the service decided to book in again for new tyres"

Keith, Mercedes-Benz E-Class

Oztech Motor Mechanics

TEA GARDENS
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Good feedback but would like to have been rung to sort the problem rather than t...

Good feedback but would like to have been rung to sort the problem rather than to go back later for the things that could have been attended there and then

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Kate, PEUGEOT 4007

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TAMINDA
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"Very happy with service"

Glenda, Kia Sportage

Beacon Motors

LORN
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"The service was very good, on time and perfect."

Bajaya, Suzuki Swift

Cant's Motor Repairs

MAITLAND
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Very happy with the service provided, professional, called when the car was avai...

Very happy with the service provided, professional, called when the car was available for pick-up, and provided a quote for brakes and belt to be replaced. Very helpful.

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Bernadette, MITSUBISHI TRITON

Smart Torque Automotive

MAITLAND
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"Prompt and efficient service. Reasonably priced."

Bill, Mercedes-Benz A-Class

The Service Centre East Maitland

EAST MAITLAND
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Good advice after the service was complete. made good suggestions on other work ...

Good advice after the service was complete. made good suggestions on other work that may be required. Nice people.

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Ryan, Mazda CX-5

InGear Mechanical

TOMAGO
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Very friendly, helpful and great service. This is the second time my car has bee...

Very friendly, helpful and great service. This is the second time my car has been serviced here.

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Chris, Volkswagen Tiguan

Bridgestone Select Mayfield

MAYFIELD
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I would highly recommend this service. It was excellent value for money. The se...

I would highly recommend this service. It was excellent value for money. The service was impeccable and the staff very friendly and helpful.

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Alana, HOLDEN COMMODORE

Singleton Auto Electrical Service

SINGLETON
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"No fuss and a good job, happy with the service"

Mark, Holden Barina

Midas Cooks Hill

COOKS HILL
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No fuss, knowledgeable & no 'BS' when it came to other issues that were identifi...

No fuss, knowledgeable & no 'BS' when it came to other issues that were identified in the standard service.

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Dave, Subaru Liberty

A & L Transmissions Centre

WALLSEND
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They were super helpful and when there was a misunderstanding it was sorted inst...

They were super helpful and when there was a misunderstanding it was sorted instantly and with grace. Very professional I will definitely be back!

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Naomi, Holden Barina

Scott Forbes Automotive

WALLSEND
star star star star star

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I have been going to Scott now since my new car warranty expired. No problems wh...

I have been going to Scott now since my new car warranty expired. No problems whatsoever and a fair price.

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Steve, Toyota Yaris

Broadmeadow Tyres & Service

BROADMEADOW
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workshop reception and waiting area was very clean and welcoming. Staff were fri...

workshop reception and waiting area was very clean and welcoming. Staff were friendly and courteous. Wait for work completion was longer than expected.

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Linda, Holden Epica

Zack's Automotive

MUSWELLBROOK
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Very detailed and professional car servicing by Zac's and great value for mony t...

Very detailed and professional car servicing by Zac's and great value for mony too

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Colleen, Honda Accord Euro

Cooper Auto Service Centre

GLEN INNES
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I was their first Fixed Price Car Service customer and they treated me as though...

I was their first Fixed Price Car Service customer and they treated me as though I was a local. Great service and very handy to have the fixed price up front. Would definitely use again!

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Kerri, Subaru Outback

NRMA Car Servicing Kotara

KOTARA
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Awesome, friendly staff. Service was done with no hassles and the free car wash ...

Awesome, friendly staff. Service was done with no hassles and the free car wash was just as good as if I'd paid someone to do it. Will definitely be going back again

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Matthew, Mazda 3

Tyreright Glendale

GLENDALE
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"Ontime and friendly staff."

Mattin, Hyundai Elantra

Leeroy's Automotive

CARDIFF
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"Quick and easy. Mechanics helpdul"

Kristie, Mazda 3

Mark Hancock Automotive Repairs Pty Ltd

BENNETTS GREEN
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Great customer service. Very informative when I picked my car up with a few thin...

Great customer service. Very informative when I picked my car up with a few things that needed fixing. Will definitely be going back.

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Scott, Holden Sportwagon

Express Lube Cessnock

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"I couldn't have asked for any better service"

Andrew, Suzuki Swift

Belmont Automotive Service Centre

BELMONT
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Very good. The guy at the shop is very helpful and friendly. The service is fast...

Very good. The guy at the shop is very helpful and friendly. The service is fast and efficient.

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Corazon, MERCEDES C180

Bridgestone Select Belmont

BELMONT
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"Very efficient. Explained additional work needed well."

Greg, Nissan Qashqai

Ultimate Automotive

TORONTO
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"i will use Ultimate Automotive again as I trust them and value their service."

Shane, TOYOTA CAMRY

Gunnedah Diesel Service

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"Brilliant, quick and did a great job"

Josh, Chrysler 300

Tyreright Toukley

TOUKLEY
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very pleasant men very satisfied good service picking me up and dropping me off ...

very pleasant men very satisfied good service picking me up and dropping me off the price was very good as i have had other prices far higher costs will definitely be back

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Kathryn, Toyota Corolla

Express Lube Tuggerah

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Excellent service, very friendly staff, this was a super easy wait for me, maybe...

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Scott, MITSUBISHI PAJERO

SBR Automotive Repairs

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"Found everyone very nice courteous and was extremely Happy with the service"

Jean, Toyota Camry

East Coast Tyre & Auto

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I was surprised at the money I saved by not getting my car service done by the c...

I was surprised at the money I saved by not getting my car service done by the car dealer. My invoice definitely listed all the log book service requirements to maintain my warranty. I've only given 4 stars because I was verbally advised that my brakes were still okay, but I didn't get any facts, such as an estimate of mileage or depth of lining left on the pads/discs. I will consider using them again.

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Joy, Kia Cerato

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Amy, MAZDA 3

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The guys were brilliant. They did what they said, no drama, no problems, and kep...

The guys were brilliant. They did what they said, no drama, no problems, and kept within the time. They knew exactly how to deal with my weird & unusual European vehicle. I'll be using them again, next service. 5 stars!

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Graham, Citroen C3 Pluriel

Bridgestone Select Wyoming

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The service seems really good - engine smooth and quiet, steering and alignment ...

The service seems really good - engine smooth and quiet, steering and alignment great. Good report on what still requires attention. Returned clean.

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Ken, Holden Viva

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Express Lube at Erina were extremely professional from the moment i walked in to...

Express Lube at Erina were extremely professional from the moment i walked in to the time i walked out. The service was done in the time frame as promised and to the price as quoted. I don't normally write reviews but i had to share this experience as i have not had one like this at a mechanics before. Thank you Express Lube!

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Naithan, Nissan Pulsar

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Very good service and peace of mind this company if very good and the staff are ...

Very good service and peace of mind this company if very good and the staff are polite and let you know every step of the way what is happening with your vehicle and do inform you before any more extra work needs to be done.

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Carolyn, Mitsubishi Verada

InGear Mechanical Mobile Mechanic

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Jarrod provides excellent service and knowledge, and on site servicing for the s...

Jarrod provides excellent service and knowledge, and on site servicing for the same price as a workshop service. Highly recommended.

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Rob, Mazda 3

Scott Forbes Mobile Mechanic

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Great service, convenient for people working long hours and fantastic price can'...

Great service, convenient for people working long hours and fantastic price can't beat it! I'll definitely be using Scott Forbes mobile mechanic for all my future vehicle needs :-)

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Lauren, Holden Commodore

Newcastle Auto-Tech

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"The mechanic was really nice and helpful"

Florencia, Jeep Grand Cherokee

D & A Mobile Mechanic

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"Convenient at home service"

James, TOYOTA KLUGER

Mark Dewhurst Mobile Mechanics

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Mark arrived on time and did a quality service on my car. Good prices and provid...

Mark arrived on time and did a quality service on my car. Good prices and provided some helpful technical advice. Highly recommend.

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Luke, Holden Commodore

Book trusted and local mechanics with AutoGuru.

It can be a daunting task to find the best mechanic quotes in your area of North Coast. Who has the time these days? Thankfully, AutoGuru can help you, by sourcing the most reliable Cairncross mechanics & car services in a few easy steps. All our mechanics offer fixed price quotes, so it couldn’t be easier.

No matter which corner of Cairncross you’re in, AutoGuru can help you find the mechanic that’s closest to you! Our database of top-quality North Coast auto service providers allows you to check upfront quotes, based on the same scheduled service tasks – the only difference is parts and labour costs. Because it’s all upfront, you’ll avoid any nasty hidden costs too.

If you need a logbook service, a tune up or a repair, we can help you find the closest Cairncross mechanic for the best price. Our partner mechanics service and repair all makes and models and no job is too big or too small. Quality local service at a fixed, upfront price – what more can you ask for?

Do you lead a busy lifestyle? Whether it be kids, work, activities or sport it seems our lives as getting busier and busier. Easily and conveniently keep on top of your car maintenance and repairs with a mobile mechanic in Cairncross.

Stop stressing about the overdue car service. Search trusted Cairncross mechanics in a matter of minutes! We even have awesome mechanics open on Saturday, talk about convenience. Search from hundreds of jobs like timing belt replacement, spark plug change and clutch replacement.

Questions? Speak with a Service Advisor
1300 655 661