Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

Search and book North Coast Cadillac mechanics. Book your car service online and save.

MAKE

MODEL

LOCATION

Australia’s favourite
auto booking site.
Transparent pricing,
no surprises.
Only the best and
most trusted mechanics.

Top Cadillac mechanics in North Coast

Rod Bryant Mechanical Repairs

BLAKEBROOK
star star star star star

LATEST REVIEW

See all
star star star star star

Great service ,good advice on how to maintain high kilometer vehicle in cost eff...

Great service ,good advice on how to maintain high kilometer vehicle in cost effective way . Would recommend highly AAA+++

Read more

Seamus, Peugeot 4007

Goodyear Autocare Tweed Heads

TWEED HEADS CBD
star star star star star_half

LATEST REVIEW

See all
star star star star star

The service was good and much cheaper than most mechanics in the area. I will de...

The service was good and much cheaper than most mechanics in the area. I will definitely use their services again.

Read more

Rita, Honda Jazz

Midas Burleigh Heads

BURLEIGH HEADS
star star star star star_half

LATEST REVIEW

See all
star star star star star

"Great service, great price."

Michael, Hyundai i30

Automotive Central

TWEED HEADS SOUTH
star star star star star

LATEST REVIEW

See all
star star star star star

the company was courteous and professional, and I would mostly use this company ...

the company was courteous and professional, and I would mostly use this company again

Read more

wayne, Nissan Navara/Pick-up

My Mechanic

BALLINA
star star star star star_half

LATEST REVIEW

See all
star star star star star

"Adam seemed to give a little extra care"

Greg, Toyota Kluger

Redline EFI & Mechanical

BURLEIGH HEADS
star star star star star

LATEST REVIEW

See all
star star star star star

"Good customer service"

Zam, Nissan Micra

Brenlee Motors

TWEED HEADS SOUTH
star star star star star

LATEST REVIEW

See all
star star star star star_border

"Went smoothly. I'd use them again."

Barry, Honda Accord

A1 Service Centre

BURLEIGH HEADS
star star star star star_border

LATEST REVIEW

See all
star star star star star_border

Three features were exactly what I would expect from a service centre. 1. Effici...

Three features were exactly what I would expect from a service centre. 1. Efficient reception at initial delivery of vehicle 2. Ongoing updates during service 3. Detailed explanation at pick-up.

Read more

Steve, Mercedes-Benz Sprinter

Other Cadillac mechanics in North Coast

* Minimum service amounts apply

Nez Motors

BURLEIGH HEADS
star star star star star_half

LATEST REVIEW

See all
star star star star star_border

There was a mix up with the opening time, as had booked for 8:00am - Ezra fro...

There was a mix up with the opening time, as had booked for 8:00am - Ezra from Nez advised they don't open till 8.30am - so was waiting a while before the owner arrived. Otherwise, service was good - dropped me off and collected me when service was done.

Read more

Trish, Hyundai i30

Currumbin Steering

CURRUMBIN WATERS
star star star star star

LATEST REVIEW

See all
star star star star star

Service was good and mechanic friendly. Please tell me when I will receive notif...

Service was good and mechanic friendly. Please tell me when I will receive notification of my 12 months roadside service - which was the special offer you gave to me when I booked this service. Thank you.

Read more

Katherine, Nissan Micra

Ultracare Tyre and Auto

KEMPSEY
star star star star star_border

LATEST REVIEW

See all
star star star star star_border

"Friendly staff and vehicle was ready by the promised time"

Steven, Holden Colorado

Drive In Tune

BALLINA
star star star star star

LATEST REVIEW

See all
star star star star star

"Very honest and reliable down to earth service. Good one Drive in Tune!!"

Ferdy, Mitsubishi ASX

V-Turbo Motors

TWEED HEADS SOUTH
star star star star star

LATEST REVIEW

See all
star star star star star

"Great service"

Michael, Volkswagen Tiguan

Express Auto Service

SOUTHPORT
star star star star star_half

LATEST REVIEW

See all
star star star star star

Paid exactly what was agreed on before the service, didn't get hassled to do any...

Paid exactly what was agreed on before the service, didn't get hassled to do anything extra, just recommended a wiper change

Read more

Danielle, Holden Barina/Barina Classic

Tyrepower Varsity Lakes

VARSITY LAKES
star star star star star_half

LATEST REVIEW

See all
star star star star star

Such a smooth process, Rick was all over it from start to finish! Knew exactly w...

Such a smooth process, Rick was all over it from start to finish! Knew exactly what was getting done, loan car was available, i was in and out in about 5min all up. Text me when the car was ready and again in and out (paid and all) in 10min. Rick and his team run a very smooth business.

Read more

Ben, Toyota RAV4

Midas Southport

SOUTHPORT
star star star star star_half

LATEST REVIEW

See all
star star star star star_border

The staff were prompt, kept me informed how long I would be waiting. Any problem...

The staff were prompt, kept me informed how long I would be waiting. Any problems with the car they quoted me and hopefully no further problems. They were professional.

Read more

Gloria, Hyundai Getz

Victory Auto & Inspection Services

ASHMORE
star star star star star_half

LATEST REVIEW

See all
star star star star star

Great service, called during the advising the cabin filter needed to be replaced...

Great service, called during the advising the cabin filter needed to be replaced, and made sure to show me the replaced part to show the ware and tare. Thanks!

Read more

Damien, Mazda CX-5

Goodyear Autocare Southport

SOUTHPORT
star star star star star_half

LATEST REVIEW

See all
star star star star star

Log book service was completed on time and at the price as discussed. Fully item...

Log book service was completed on time and at the price as discussed. Fully itemized account and mechanics report on items recommended for future attention. Staff were well mannered and professional.

Read more

Jessica, NISSAN MICRA

Coastwide Service Centre

MOLENDINAR
star star star star star

LATEST REVIEW

See all
star star star star star

Matt at Coastwide was fantastic. Calling me to let me know my car needed a coupl...

Matt at Coastwide was fantastic. Calling me to let me know my car needed a couple of extra things done and getting my permission before going ahead. Friendly and explained everything. The workshop was clean and tidy too.

Read more

Kirsten, Jeep Patriot

* Minimum service amounts apply

Alpine Mechanical Service

MERMAID WATERS
star star star star star

LATEST REVIEW

See all
star star star star star

Very happy with the service I received. Totally professional, prompt and easy to...

Very happy with the service I received. Totally professional, prompt and easy to deal with.

Read more

tanya, Hyundai ix35

* Minimum service amounts apply

About Auto Care

NERANG
star star star star star

LATEST REVIEW

See all
star star star star star

Very friendly and did a great job. Also dropped me off and picked up after the w...

Very friendly and did a great job. Also dropped me off and picked up after the work was completed. Very happy customer. 5 stars

Read more

Mark, Holden Commodore

Ultra Tune Southport

SOUTHPORT
star star star star star

LATEST REVIEW

See all
star star star star star

the service was great and very efficient and courteous and more important GREGK...

the service was great and very efficient and courteous and more important GREGKEN knew what was required and did it at the price quoted thanks again for a great service KEN BRODERICK

Read more

ken, Peugeot 308

Bob Adamson Automotive Pty Ltd

SOUTH WINDSOR
star star star star star

LATEST REVIEW

See all
star star star star star

"Great bunch of guys, easy to deal with, know their stuff. Service with a smile."

Wayne, VOLKSWAGEN GOLF

Bridgestone Select Robina

ROBINA
star star star star star_border

LATEST REVIEW

See all
star star star star star

Myles and the mechanic staff at Bridgestone Robina were super friendly to fix my...

Myles and the mechanic staff at Bridgestone Robina were super friendly to fix my car issues. They provided great service and competitive prices. I will definitely be a repetitive customer. Thanks guys Shane :-)

Read more

Shane, Mitsubishi 380

Mr Motor

NERANG
star star star star star_half

LATEST REVIEW

See all
star star star star star

"Couldn't fault it. Good service, gave me a lift and offered a courtesy car."

Margaret, Holden Barina

Grease Monkey's Motor Co

SOUTHPORT
star star star star star

LATEST REVIEW

See all
star star star star star

Booked a scheduled service for my Navara Dualcab with Grease Monkeys recently an...

Booked a scheduled service for my Navara Dualcab with Grease Monkeys recently and found them to be professional, well organised and very helpful. Would be more the happy to recommended to anyone looking for an alternative to a dealer for servicing and or repairs. Barry

Read more

Barry, NISSAN NAVARA

Cooper Auto Service Centre

GLEN INNES
star star star star star

LATEST REVIEW

See all
star star star star star

I was their first Fixed Price Car Service customer and they treated me as though...

I was their first Fixed Price Car Service customer and they treated me as though I was a local. Great service and very handy to have the fixed price up front. Would definitely use again!

Read more

Kerri, Subaru Outback

Cams Car Care

ASHMORE
star star star star star

LATEST REVIEW

See all
star star star star star

"Very friendly service, really helpfull and a good price!"

Arne, Mitsubishi Pajero

No deposit & interest free

BOOK NOW, PAY LATER

Questions? Speak with a Service Advisor
1300 655 661