Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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TTM Automotive

WAUCHOPE
star star star star star

LATEST REVIEW

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star star star star star

Great Service. Ian is a very friendly Mechanic. Was very helpful in making a lis...

Great Service. Ian is a very friendly Mechanic. Was very helpful in making a list of things which need fixing on my Car. Very neat price for Service done. Will use you guys again

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Marion, Holden Astra

John Oxley Motors

PORT MACQUARIE CBD
star star star star star_half

LATEST REVIEW

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star star star star star

Very professional staff. Efficient and run me through the things they did in a w...

Very professional staff. Efficient and run me through the things they did in a way that I understood. Thanks for a great service. Will be back.

Read more

Erin, Toyota Yaris

Ultracare Tyre and Auto

KEMPSEY
star star star star star_border

LATEST REVIEW

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star star star star star_border

"Friendly staff and vehicle was ready by the promised time"

Steven, Holden Colorado

Oztech Motor Mechanics

TEA GARDENS
star star star star star_border

LATEST REVIEW

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star star star star star_border

Good feedback but would like to have been rung to sort the problem rather than t...

Good feedback but would like to have been rung to sort the problem rather than to go back later for the things that could have been attended there and then

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Kate, PEUGEOT 4007

Midas Armidale

ARMIDALE CBD
star star star star star

LATEST REVIEW

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"Great service and great price"

David, Nissan X-Trail

Carson's Car Care

WEST ARMIDALE
star star star star star_half

LATEST REVIEW

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star star star star star

I've only been here once and now know that this is the local mechanic I'll be us...

I've only been here once and now know that this is the local mechanic I'll be using from now on. I had a logbook service done on my Mitsubishi Mirage and was suprised it cost less than $200. The guys were super friendly, fast and efficient.

Read more

Lawrence, Mitsubishi Mirage

Automax Service Centre

COFFS HARBOUR CBD
star star star star star

LATEST REVIEW

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All fabulous, I will take my car back to Marcus (I live in Queensland). The serv...

All fabulous, I will take my car back to Marcus (I live in Queensland). The service was perfect, my car is running like brand new again. Thank you.

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Angela, TOYOTA 86

No deposit & interest free

BOOK NOW, PAY LATER

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Goodyear Autocare Coffs Harbour

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Local business, walking distance from home, accommodating with my requirements f...

Local business, walking distance from home, accommodating with my requirements for a particular brand and grade of oil and common sense approach to replacing items, "the air filter wasn't dirty so we didn't change it". Will be back !!!

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Bridgestone Select Coffs Harbour

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"I had good service will go back to Bridgestone"

Mark, Great Wall Motors V Series

Tyreright Tamworth

TAMINDA
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"Very happy with the service they provide."

Glenda, Kia Rio

Beacon Motors

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"Was nice and quick. Would recommend"

Chad, Nissan Navara/Pick-up

Cant's Motor Repairs

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Very nice people fast service and if you have a problem with car next day they a...

Very nice people fast service and if you have a problem with car next day they are very helpful. Would use their services again

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Laurel, Ford Territory

Smart Torque Automotive

MAITLAND
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"Prompt and efficient service. Reasonably priced."

Bill, Mercedes-Benz A-Class

The Service Centre East Maitland

EAST MAITLAND
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Good advice after the service was complete. made good suggestions on other work ...

Good advice after the service was complete. made good suggestions on other work that may be required. Nice people.

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Ryan, Mazda CX-5

InGear Mechanical

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Very friendly, helpful and great service. This is the second time my car has bee...

Very friendly, helpful and great service. This is the second time my car has been serviced here.

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Chris, Volkswagen Tiguan

Bridgestone Service Centre Thornton

THORNTON
star star star star star

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Bridgestone Service Centre Thornton arranged all the parts for the service of my...

Bridgestone Service Centre Thornton arranged all the parts for the service of my Tiguan and got the job done. Good, friendly service. I will definitely take my cars back to them for servicing.

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Bruce, Volkswagen Tiguan

Les Pepper Mechanical

WOOLGOOLGA
star star star star star

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"So impressed with the service decided to book in again for new tyres"

Keith, Mercedes-Benz E-Class

Bridgestone Select Mayfield

MAYFIELD
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"Very happy with the service. Very good service from Bridgestone Mayfield."

Neil, TOYOTA CAMRY

Midas Cooks Hill

COOKS HILL
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"Reliable and did not add anything on to the service"

Maryanne, Toyota Prius c

A & L Transmissions Centre

WALLSEND
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They were super helpful and when there was a misunderstanding it was sorted inst...

They were super helpful and when there was a misunderstanding it was sorted instantly and with grace. Very professional I will definitely be back!

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Naomi, Holden Barina

Scott Forbes Automotive

WALLSEND
star star star star star

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"nice and quick, no problems"

Andrei, Mitsubishi Mirage

Singleton Auto Electrical Service

SINGLETON
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Car was done as asked and priced very competatively. Would have been nice for a ...

Car was done as asked and priced very competatively. Would have been nice for a wash and vacuum too though. Otherwise a good job.

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Mark, Holden Captiva

Broadmeadow Tyres & Service

BROADMEADOW
star star star star star_half

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star star star star_border star_border

Everything else was good but I got my car back and got told I need new break pad...

Everything else was good but I got my car back and got told I need new break pads for the back of my car and not a proper explanation of how much percent my tyres had left? Seemed a little rushed, other then that it was fine.

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Amie, Mazda 6

NRMA Car Servicing Kotara

KOTARA
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"Good price, good service, hassle free. Would recommend to anyone."

Veera, Hyundai i30

Zack's Automotive

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star star star star star

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I was extremely happy with the service received at Zack's Automotive. Zack the o...

I was extremely happy with the service received at Zack's Automotive. Zack the owner is a hands-on guy and talks you through the process and makes sure you are completely satisfied with what he's offering. I couldn't recommend he and his friendly team more highly!

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Michelle, NISSAN X-TRAIL

Tyreright Glendale

GLENDALE
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"Good service and very reasonable price."

Jonathan, Mitsubishi Outlander

Leeroy's Automotive

CARDIFF
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"Quick and easy. Mechanics helpdul"

Kristie, Mazda 3

* Minimum service amounts apply

G S Mechanical Pty Ltd

WHITEBRIDGE
star star star star star

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Excellent service. Really good advice on car. It worth every dollar With the fre...

Excellent service. Really good advice on car. It worth every dollar With the free car wash, vacuum and free car loan. Five stars car service. Cheers.

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Veera, Hyundai i30

Mark Hancock Automotive Repairs Pty Ltd

BENNETTS GREEN
star star star star star

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The quality of the service was very good. My only comment would be that when th...

The quality of the service was very good. My only comment would be that when the price is given for the fixed price service on the website, it is given as the total price including GST. and not the price excluding GST. I found that very misleading and not very price competative.I would recommend the service to others but I would point out to them the quote will not include GST.

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Jacqueline, HYUNDAI SANTA FE

Express Lube Cessnock

CESSNOCK
star star star star_half star_border

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"I couldn't have asked for any better service"

Andrew, Suzuki Swift

Belmont Automotive Service Centre

BELMONT
star star star star star

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From the reminder emails to the greeting at reception BASC it is the real deal ...

From the reminder emails to the greeting at reception BASC it is the real deal in old fashion service. BASC was recommended to me by friends and family who have older cars and were impressed by their cleanliness and attention to detail. I had my Hyundai 45,000km new car service done and the experience exceeded my expectations. Love my new car smell when I left the workshop! Danny Wilson. Swansea

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Danny, HYUNDAI ACCENT

Ultimate Automotive

TORONTO
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"i will use Ultimate Automotive again as I trust them and value their service."

Shane, TOYOTA CAMRY

Cooper Auto Service Centre

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I was their first Fixed Price Car Service customer and they treated me as though...

I was their first Fixed Price Car Service customer and they treated me as though I was a local. Great service and very handy to have the fixed price up front. Would definitely use again!

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Kerri, Subaru Outback

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Excellent service a very good pricing. Even stayed back an hour to finish my ca...

Excellent service a very good pricing. Even stayed back an hour to finish my car repairs. Highly recommended

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Stephen, Subaru Forester

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A trouble free experience, all the staff were great, serviced the car well & pas...

A trouble free experience, all the staff were great, serviced the car well & passed on some advice on other possible issues beyond what the service entailed. I will return for the next service for sure :)

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Lisa, MITSUBISHI PAJERO

SBR Automotive Repairs

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Absolutely awesome, the best mechanic I've been to in a long time. I rang, was g...

Absolutely awesome, the best mechanic I've been to in a long time. I rang, was given a time to have my car serviced, and it was done at a great price. Straight in when I arrived, no waiting around like I've had to at other mechanics, and friendly caring staff my car was serviced and inspected and I was told of any repairs that might need to be fixed. I will definitely return to SBR Mechanics again.

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Jennea, TOYOTA CAMRY

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I was surprised at the money I saved by not getting my car service done by the c...

I was surprised at the money I saved by not getting my car service done by the car dealer. My invoice definitely listed all the log book service requirements to maintain my warranty. I've only given 4 stars because I was verbally advised that my brakes were still okay, but I didn't get any facts, such as an estimate of mileage or depth of lining left on the pads/discs. I will consider using them again.

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Joy, Kia Cerato

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Fixed prices didn't notify Bridgestone about my service which they thankfully fi...

Fixed prices didn't notify Bridgestone about my service which they thankfully fitted my car in for a service.

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Amy, MAZDA 3

Tyreright Tuggerah

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Wonderful staff, very quick service and all done to a high standard. Would highl...

Wonderful staff, very quick service and all done to a high standard. Would highly recommend.

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Whitney, Nissan Qashqai

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"Brilliant, quick and did a great job"

Josh, Chrysler 300

Bridgestone Select Wyoming

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The service seems really good - engine smooth and quiet, steering and alignment ...

The service seems really good - engine smooth and quiet, steering and alignment great. Good report on what still requires attention. Returned clean.

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Ken, Holden Viva

NRMA Car Servicing Gosford

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Really happy with the workshop. Second time I've used them and they did another ...

Really happy with the workshop. Second time I've used them and they did another good job.

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Cassie, Mitsubishi Lancer

Express Lube Erina

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Express Lube at Erina were extremely professional from the moment i walked in to...

Express Lube at Erina were extremely professional from the moment i walked in to the time i walked out. The service was done in the time frame as promised and to the price as quoted. I don't normally write reviews but i had to share this experience as i have not had one like this at a mechanics before. Thank you Express Lube!

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Naithan, Nissan Pulsar

InGear Mechanical Mobile Mechanic

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Darren was great, did a fantastic job, and kept me updated with any other items ...

Darren was great, did a fantastic job, and kept me updated with any other items which needed attention. Very happy with the whole process.

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Nick, Holden Cruze

Scott Forbes Mobile Mechanic

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star star star star star

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Great young guy did the service. Appears to have done a good job. He only took 1...

Great young guy did the service. Appears to have done a good job. He only took 1.25 hrs though for a service that Mazda say is 2.4hr service. The quote/price is generated on the 2.4 hrs so now I am left wondering if I've have been over charged?

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Paul, Mazda 6

Newcastle Auto-Tech

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"The mechanic was really nice and helpful"

Florencia, Jeep Grand Cherokee

D & A Mobile Mechanic

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"Convenient at home service"

James, TOYOTA KLUGER

Mark Dewhurst Mobile Mechanics

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star star star star star

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Mark arrived on time and did a quality service on my car. Good prices and provid...

Mark arrived on time and did a quality service on my car. Good prices and provided some helpful technical advice. Highly recommend.

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Luke, Holden Commodore

Book trusted and local mechanics with AutoGuru.

Need to book a car service and want to use a local Byabarra mechanic? We combine all of the mechanics workshops offering the service you need, in your area of North Coast in one place. Select your location, vehicle model and the service you need, the book with the click of a button, or call us on 1300 655 661.

It’s so easy to find local Byabarra mechanics with the best prices at AutoGuru. We team up with the premier vehicle professionals in North Coast to deliver upfront quotes all on the same easy to use site.

We source services for Audi's, Holden's, Suzuki's and more, whatever vehicle you drive, we’ve got a mechanic in Byabarra who can service it for you. From simple safety checks to milestone services, we can help you out. Settle on price up front, and book it in.

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Had another crazy week and forgot to organise the car service? We know plenty of trusted mechanics open on Saturday in Byabarra. You can search instant quotes and book your car service or repair within minutes!

Questions? Speak with a Service Advisor
1300 655 661