Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Automax Service Centre

COFFS HARBOUR CBD
star star star star star

LATEST REVIEW

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star star star star star

All fabulous, I will take my car back to Marcus (I live in Queensland). The serv...

All fabulous, I will take my car back to Marcus (I live in Queensland). The service was perfect, my car is running like brand new again. Thank you.

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Angela, TOYOTA 86

Bridgestone Select Coffs Harbour

COFFS HARBOUR CBD
star star star star_half star_border

LATEST REVIEW

See all
star star star star star

"I had good service will go back to Bridgestone"

Mark, Great Wall Motors V Series

Les Pepper Mechanical

WOOLGOOLGA
star star star star star

LATEST REVIEW

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star star star star star

"So impressed with the service decided to book in again for new tyres"

Keith, Mercedes-Benz E-Class

Ultracare Tyre and Auto

KEMPSEY
star star star star star_border

LATEST REVIEW

See all
star star star star star_border

"Friendly staff and vehicle was ready by the promised time"

Steven, Holden Colorado

John Oxley Motors

PORT MACQUARIE CBD
star star star star star_half

LATEST REVIEW

See all
star star star star_border star_border

Very busy service centre so very little time to talk to service managers about p...

Very busy service centre so very little time to talk to service managers about particular issues or work required, all felt very rushed. Would be better if they had one staff member to deal with you rather than being passed off to a different person each time. The wait for the courtesy bus of 45 minutes was infuriating as I was then late for another appointment, although I am sure it is not like that every time. Generally pleasant staff, just a bit brief and rushed.

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Ricky, Audi A5 Coupe

TTM Automotive

WAUCHOPE
star star star star star

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star star star star star

Great Service. Ian is a very friendly Mechanic. Was very helpful in making a lis...

Great Service. Ian is a very friendly Mechanic. Was very helpful in making a list of things which need fixing on my Car. Very neat price for Service done. Will use you guys again

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Marion, Holden Astra

No deposit & interest free

BOOK NOW, PAY LATER

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Midas Armidale

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Mechanic was friendly and knowledgeable, car ran as good as new after the servic...

Mechanic was friendly and knowledgeable, car ran as good as new after the service. Great price, no complaints!

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Carson's Car Care

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The staff really cooperative. They didn't charge extra money and finished on tim...

The staff really cooperative. They didn't charge extra money and finished on time. Highly recommend.

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I was their first Fixed Price Car Service customer and they treated me as though...

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BP Penoil

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"A great and professional job...cheaper too!"

David, NISSAN X-TRAIL

Drive In Tune

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"Very honest and reliable down to earth service. Good one Drive in Tune!!"

Ferdy, Mitsubishi ASX

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Efficient professional service. Rang to confirm that I wanted a new air filter, ...

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Rod Bryant Mechanical Repairs

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Great service ,good advice on how to maintain high kilometer vehicle in cost eff...

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Tyreright Tamworth

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"Very happy with service"

Glenda, Kia Sportage

Oztech Motor Mechanics

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Good feedback but would like to have been rung to sort the problem rather than t...

Good feedback but would like to have been rung to sort the problem rather than to go back later for the things that could have been attended there and then

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Kate, PEUGEOT 4007

Gunnedah Diesel Service

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"Brilliant, quick and did a great job"

Josh, Chrysler 300

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"Great service"

Michael, Volkswagen Tiguan

Automotive Central

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"Good friendly service at a good price - very happy."

Matthew, Hyundai iLoad/iMax

Brenlee Motors

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Extremely friendly with prompt and professional service, couldn’t fault the guys...

Extremely friendly with prompt and professional service, couldn’t fault the guys. Will definitely be back.

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Chris, Toyota RAV4

Goodyear Autocare Tweed Heads

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"Very accommodating had a loan car available"

Sharon, Mazda CX-9

Currumbin Steering

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"Could not fault a thing. Good price, good service, good people. Very pleased"

Greg, TOYOTA HI-ACE

Autoace Automotive

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"Friendly, great drop off service, quick and highly recommended!"

Christine, Holden Cruze

Varsity Mechanical Services

BURLEIGH HEADS
star star star star star

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Booked in for a log book service. Had to reschedule due to my originally request...

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Pat, TOYOTA COROLLA

Redline EFI & Mechanical

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Love the guys - so helpful, informative, and friendly. I will definitely book my...

Love the guys - so helpful, informative, and friendly. I will definitely book my cars in there again.

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Lynette, Holden Cruze

Tyrepower Varsity Lakes

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Everyone was friendly. The work was finished when they said it would be. Would n...

Everyone was friendly. The work was finished when they said it would be. Would not hesitate to recommend them to anybody.

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Wendy, Mitsubishi Challenger

* Minimum service amounts apply

Nez Motors

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There was a mix up with the opening time, as had booked for 8:00am - Ezra fro...

There was a mix up with the opening time, as had booked for 8:00am - Ezra from Nez advised they don't open till 8.30am - so was waiting a while before the owner arrived. Otherwise, service was good - dropped me off and collected me when service was done.

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Trish, Hyundai i30

Varsity Lakes Mechanical

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Thank you so much John! I will not go anywhere else now! You are the best ;) and...

Thank you so much John! I will not go anywhere else now! You are the best ;) and thanks for the little candy :)

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Cedric, Volkswagen Golf VII Wagon

Ozsports Auto Centre

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Very efficient mech work on my car for a good price. Leo and staff looked after ...

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bob, Holden Caprice

Midas Burleigh Heads

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Customer service was exceptional, very easy to organise, quote was exactly what ...

Customer service was exceptional, very easy to organise, quote was exactly what I paid. Will definitely be back. Thank you David and team.

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Jo, Mazda CX-5

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Steve, Mercedes-Benz Sprinter

Bridgestone Select Robina

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"Very professional efficient and upfront. Nice people and great job."

Smritee, Holden Barina

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Very detailed and professional car servicing by Zac's and great value for mony too

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Colleen, Honda Accord Euro

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"Friendly, Professional Service."

michael, Mitsubishi Mirage

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Great customer service and very helpful to adjust after how the situation with t...

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Pulse Auto's

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Provided excellent service and was very reliable and helpful. Would recommend to...

Provided excellent service and was very reliable and helpful. Would recommend to others.

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Anna, TOYOTA RAV4

Beacon Motors

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"The service was very good, on time and perfect."

Bajaya, Suzuki Swift

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Excellent! Friendly customer service, gave me a call back to confirm everything ...

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Very nice people fast service and if you have a problem with car next day they a...

Very nice people fast service and if you have a problem with car next day they are very helpful. Would use their services again

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Laurel, Ford Territory

Smart Torque Automotive

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"Very friendly family run business. Definitely know alot about cars"

Candace, Toyota Hilux

Trade Mechanical and Air Conditioning

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Prompt and on time service. Friendly staff, gave good advice re additional smal...

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Pat, TOYOTA COROLLA

The Service Centre East Maitland

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Good advice after the service was complete. made good suggestions on other work ...

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Ryan, Mazda CX-5

Auto Leaders Nerang

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The gentlemen were very helpful with my service and didn't treat me any differen...

The gentlemen were very helpful with my service and didn't treat me any differently because I am a young girl bringing in my car, which has missed a couple of services. They were kind and told me exactly what was going to be happening and everything was done according to plan. I will definitely be going back there.

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Sarah, HYUNDAI VELOSTER

* Minimum service amounts apply

About Auto Care

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Steve took care of my car service professionally and respectfully. He rang to te...

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Lori, Hyundai Getz

Mr Motor

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"Excellent communication and service ☺ Will definitely recommend to others! "

Grant, Ford Falcon

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Bridgestone Service Centre Thornton arranged all the parts for the service of my...

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Bruce, Volkswagen Tiguan

InGear Mechanical

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Very professional and clean work area. Very happy with these guys, and would do ...

Very professional and clean work area. Very happy with these guys, and would do business with them again if I’m in the area.

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Mark, Ford Transit

Singleton Auto Electrical Service

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Thank you so much, great service, great price, and extremely friendly staff. I ...

Thank you so much, great service, great price, and extremely friendly staff. I will Definitely use this service again.

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Belinda, Holden Colorado

A Grade Mobile Mechanic

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I can't say enough about how highly I rate Michael and his team. Michael cares m...

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Lynne, Nissan Tiida

Thortos Mobile Mechanics

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star star star star star

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The guys were eager to listen were helpful and respectful. Really knew their stu...

The guys were eager to listen were helpful and respectful. Really knew their stuff and didn't feel like I had my prostrate checked after paying bill.

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Craig, Mitsubishi Express Van

Sandy's Auto Service

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They communicated well to arrange the service and were timely and thorough with ...

They communicated well to arrange the service and were timely and thorough with the service and recommendations.

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Elia, Mazda 2

Elanora Mobile Mechanic

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star star star star star

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On time and efficient. Didn't pay a cent more than the fixed price and, knowing ...

On time and efficient. Didn't pay a cent more than the fixed price and, knowing there would be additional things needing to be done, we were given a list of these at the end of the service. Would highly recommend.

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Lucy, MAZDA Mazda3

JW Mobile Mechanic

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star star star star star

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Thank you JW Mobile Mechanic, you made it simple and easy for me to have a log b...

Thank you JW Mobile Mechanic, you made it simple and easy for me to have a log book service without any worries. I would recommend people to go through the same company as he was easy to contact, to discuss options of location and how to gain access to the car and how to fix up the invoice thereafter. P.S. thanks for fixing the extra bits and pieces on my car at the same time! Much appreciated :)

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Annabel, TOYOTA YARIS

InGear Mechanical Mobile Mechanic

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star star star star star

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The service provided by Jarrod was highly professional, competitively priced and...

The service provided by Jarrod was highly professional, competitively priced and promptly on time. The convenience of Jarrod's mobile service, meant that I could get on with my day without the hassle of getting my vehicle to a workshop and waiting for repairs to be completed. I will definitely be using InGear Mechanical again to look after my vehicle in the future.........

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Mal, Nissan X-Trail

Book trusted and local mechanics with AutoGuru.

Need a Brierfield mechanic for your car service? Use AutoGuru to compare the best mechanics and workshops in your area of North Coast. Simply find the mechanic you want to use, confirm the price upfront, and book.

At AutoGuru, we have partnered with only the top quality mechanics throughout North Coast, helping you to easily source the mechanic that’s closest to you in Brierfield. All our listed comparison quotes are the upfront price and that’s all you’ll pay!

Do you need a large or small repair? Perhaps you’re due for a 10,000 km safety check, full logbook service or a general tune up? Regardless of your needs, AutoGuru will help you find a mechanic in Brierfield for a price that suits your budget. We have trusted North Coast mechanics who can work on all makes and models. Book today!

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Really wanted to go to that Saturday BBQ but need to service your car? We've got you sorted. Book trusted local mechanics in Brierfield that are open on Saturday and also offer a loan car and a drop off service! Don't let the boring adult stuff get in the way of your weekend. Get instant quotes on AutoGuru and we can help you save money and let you get back to the things you really enjoy!

Questions? Speak with a Service Advisor
1300 655 661