Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Automax Service Centre

COFFS HARBOUR CBD
star star star star star

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star star star star star

Welcomed by a very nice staff member who explained the whole process and when I ...

Welcomed by a very nice staff member who explained the whole process and when I picked up the Audi they had put a new battery in the key free of charge and organized a discounted price for new tires at another supplier which I appreciated.

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David, Audi A4

Goodyear Autocare Coffs Harbour

COFFS HARBOUR CBD
star star star star star

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star star star star star

This is my second time here they were very flexible when I had to change my book...

This is my second time here they were very flexible when I had to change my booking at the last moment, had my car ready on time as I live miles out of Coffs. Good customer service in my book.

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Stuart, Hyundai Santa Fe

Bridgestone Select Coffs Harbour

COFFS HARBOUR CBD
star star star star_half star_border

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"I had good service will go back to Bridgestone"

Mark, Great Wall Motors V Series

Les Pepper Mechanical

WOOLGOOLGA
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"So impressed with the service decided to book in again for new tyres"

Keith, Mercedes-Benz E-Class

Ultracare Tyre and Auto

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"Friendly staff and vehicle was ready by the promised time"

Steven, Holden Colorado

John Oxley Motors

PORT MACQUARIE CBD
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Very professional staff. Efficient and run me through the things they did in a w...

Very professional staff. Efficient and run me through the things they did in a way that I understood. Thanks for a great service. Will be back.

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Erin, Toyota Yaris

TTM Automotive

WAUCHOPE
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TTM, Hard to beat. Great HONEST service, the old fashioned kind. Came & picked...

TTM, Hard to beat. Great HONEST service, the old fashioned kind. Came & picked me up when the car was finished. Most definitely recommend.

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Kristine, JEEP CHEROKEE

No deposit & interest free

BOOK NOW, PAY LATER

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Mechanic was friendly and knowledgeable, car ran as good as new after the servic...

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The staff really cooperative. They didn't charge extra money and finished on tim...

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Ferdy, Mitsubishi ASX

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James, Mazda CX-5

BP Penoil

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"A great and professional job...cheaper too!"

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Rod Bryant Mechanical Repairs

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Catherine, Honda Civic

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Michael, Volkswagen Tiguan

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Chris, Toyota RAV4

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Service was good and mechanic friendly. Please tell me when I will receive notif...

Service was good and mechanic friendly. Please tell me when I will receive notification of my 12 months roadside service - which was the special offer you gave to me when I booked this service. Thank you.

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Katherine, Nissan Micra

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"Friendly, great drop off service, quick and highly recommended!"

Christine, Holden Cruze

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Pat, TOYOTA COROLLA

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Zam, Nissan Micra

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I have used A1 a couple of times now. I would certainly recommend them. Friend...

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"Very professional efficient and upfront. Nice people and great job."

Smritee, Holden Barina

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Very good mechanic. Pick up and drop off service. Would recommend and will use...

Very good mechanic. Pick up and drop off service. Would recommend and will use again.

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Annette, Mazda 2

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Alpine Mechanical Service

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Friendly customer service. Great car service and let me know what needs to be do...

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Kate, PEUGEOT 4007

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Jed, BMW 3 Series

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Lynne, Nissan Tiida

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Ross, Nissan Navara

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"On time, reliable and did a great job. Thanks"

Marius, Toyota Landcruiser

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Jackie, Hyundai i20

JW Mobile Mechanic

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Cherie, Mazda 3

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Portia, Holden Barina

Book trusted and local mechanics with AutoGuru.

You don’t need to call all the mechanics in North Coast to find the best quote – we do it for you! We have an easy to use database of Bonville mechanics & car services waiting to offer you the best deal. Just enter a couple of details, choose from the list of fixed quotes and book!

Using AutoGuru to look for mechanics in Bonville means you compare results based on the same scheduled service tasks. The only variables are cost for parts and labour and their proximity to you in North Coast. We take the guesswork out of finding a mechanic, and with fixed upfront costs there are no nasty surprises.

Whether you have a small daily driver a prime mover, or anything in between, we have the local Bonville mechanic that will suit your needs and budget. If you need a logbook service, a tune up, a new motor or a rear-view mirror repair, you’ll find the best price right here on AutoGuru.

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661