Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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TTM Automotive

WAUCHOPE
star star star star star

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star star star star star

TTM, Hard to beat. Great HONEST service, the old fashioned kind. Came & picked...

TTM, Hard to beat. Great HONEST service, the old fashioned kind. Came & picked me up when the car was finished. Most definitely recommend.

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Kristine, JEEP CHEROKEE

John Oxley Motors

PORT MACQUARIE CBD
star star star star star_half

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"Efficient reasonably priced service"

Sam, Ssangyong Korando

Ultracare Tyre and Auto

KEMPSEY
star star star star star_border

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star star star star star_border

"Friendly staff and vehicle was ready by the promised time"

Steven, Holden Colorado

Oztech Motor Mechanics

TEA GARDENS
star star star star star_border

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star star star star star_border

Good feedback but would like to have been rung to sort the problem rather than t...

Good feedback but would like to have been rung to sort the problem rather than to go back later for the things that could have been attended there and then

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Kate, PEUGEOT 4007

Automax Service Centre

COFFS HARBOUR CBD
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"Was happy with my choice! !!"

Lidia, Suzuki Swift

Goodyear Autocare Coffs Harbour

COFFS HARBOUR CBD
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Recently had a big service done the team at Good year on orlando st, could not r...

Recently had a big service done the team at Good year on orlando st, could not recommend them more absolutely fantastic. Did what the service required and nothing that it didn't, which made the quote cheaper then expected. That type of honesty makes you want continue doing business with them. Thanks guys

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Adrian, Mitsubishi Outlander

Bridgestone Select Coffs Harbour

COFFS HARBOUR CBD
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"I had good service will go back to Bridgestone"

Mark, Great Wall Motors V Series

No deposit & interest free

BOOK NOW, PAY LATER

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Midas Armidale

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"Great service and great price"

David, Nissan X-Trail

Carson's Car Care

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I've only been here once and now know that this is the local mechanic I'll be us...

I've only been here once and now know that this is the local mechanic I'll be using from now on. I had a logbook service done on my Mitsubishi Mirage and was suprised it cost less than $200. The guys were super friendly, fast and efficient.

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Lawrence, Mitsubishi Mirage

Les Pepper Mechanical

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"So impressed with the service decided to book in again for new tyres"

Keith, Mercedes-Benz E-Class

InGear Mechanical

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Very friendly staff, I have absolutely no issues recommending these guys to peop...

Very friendly staff, I have absolutely no issues recommending these guys to people.

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Morgyn, Hyundai i30

Bridgestone Service Centre Thornton

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Everything was very good for service , place nice and clean and staff helpful an...

Everything was very good for service , place nice and clean and staff helpful and pleasant . On booking the service through the agent a card was promised for holidays , after the service I am yet to hear anything from the agency . This is not the responsibility of the people doing the service rather the booking company.

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David, Holden Calais

The Service Centre East Maitland

EAST MAITLAND
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Good advice after the service was complete. made good suggestions on other work ...

Good advice after the service was complete. made good suggestions on other work that may be required. Nice people.

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Ryan, Mazda CX-5

Beacon Motors

LORN
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"The service was very good, on time and perfect."

Bajaya, Suzuki Swift

Smart Torque Automotive

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"Excellent customer service from the team at Smart Torque Automotive"

Kellie, Holden Astra

Cant's Motor Repairs

MAITLAND
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"Excellent "

Wayne, HOLDEN COMMODORE

Bridgestone Select Mayfield

MAYFIELD
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"All went well. No surprises with the bill."

Archie, Mazda CX-7

Midas Cooks Hill

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"Reliable and did not add anything on to the service"

Maryanne, Toyota Prius c

Broadmeadow Tyres & Service

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Everything else was good but I got my car back and got told I need new break pad...

Everything else was good but I got my car back and got told I need new break pads for the back of my car and not a proper explanation of how much percent my tyres had left? Seemed a little rushed, other then that it was fine.

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Amie, Mazda 6

Scott Forbes Automotive

WALLSEND
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The service was done on time and to a high standard. Scott was friendly and prof...

The service was done on time and to a high standard. Scott was friendly and proffesional

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Jason, Volkswagen Amarok

NRMA Car Servicing Kotara

KOTARA
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Awesome, friendly staff. Service was done with no hassles and the free car wash ...

Awesome, friendly staff. Service was done with no hassles and the free car wash was just as good as if I'd paid someone to do it. Will definitely be going back again

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Matthew, Mazda 3

Tyreright Glendale

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"There staff were courteous and the service was completed promply."

lauren, Mazda 2

Leeroy's Automotive

CARDIFF
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"Quick and easy. Mechanics helpdul"

Kristie, Mazda 3

Tyreright Tamworth

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Very helpful, quick happy to drop you off and pick you up after te service compl...

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Catherine, Honda Civic

Mark Hancock Automotive Repairs Pty Ltd

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Great customer service. Very informative when I picked my car up with a few thin...

Great customer service. Very informative when I picked my car up with a few things that needed fixing. Will definitely be going back.

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Scott, Holden Sportwagon

Singleton Auto Electrical Service

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"No fuss and a good job, happy with the service"

Mark, Holden Barina

Belmont Automotive Service Centre

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I was impressed with the way Fixed Price Car Service dealt with me getting a quo...

I was impressed with the way Fixed Price Car Service dealt with me getting a quote and I was even more impressed with the service I got from Brent at Belmont Automotive Service Centre. On arrival at BASC, we were greeted and told what time the car would be ready and Brent was happy to answer any questions we had. Later in the day we had a call to say the car was ready and when we picked it up it had the tyres blacked and there was nice scented smell in the car. It was a very much better experience than I had had from "branded" garages (think Mazda, Holden, Ford) in the past and at a much smaller price. Highly recommended.

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Phil, MAZDA TRIBUTE

Bridgestone Select Belmont

BELMONT
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"Great, fantastic service no issues, great price"

Luke, MITSUBISHI LANCER

Express Lube Cessnock

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"Great service we will be a return customer"

Kim, Hyundai i30

Ultimate Automotive

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"Quick, easy and helpful. Very happy with the service."

Kacey, HYUNDAI SANTA FE

Zack's Automotive

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Very detailed and professional car servicing by Zac's and great value for mony t...

Very detailed and professional car servicing by Zac's and great value for mony too

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Colleen, Honda Accord Euro

Tyreright Toukley

TOUKLEY
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Awesome customer service. Dropped me home and offered to pick me up. Went above ...

Awesome customer service. Dropped me home and offered to pick me up. Went above expectations and provided very good value - even helped show me how to jump start another car I had and lent me some jump cables. Really nice, honest owner. Highly recommend

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Katherine, Toyota Yaris

Cooper Auto Service Centre

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I was their first Fixed Price Car Service customer and they treated me as though...

I was their first Fixed Price Car Service customer and they treated me as though I was a local. Great service and very handy to have the fixed price up front. Would definitely use again!

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Kerri, Subaru Outback

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"Found everyone very nice courteous and was extremely Happy with the service"

Jean, Toyota Camry

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I was surprised at the money I saved by not getting my car service done by the c...

I was surprised at the money I saved by not getting my car service done by the car dealer. My invoice definitely listed all the log book service requirements to maintain my warranty. I've only given 4 stars because I was verbally advised that my brakes were still okay, but I didn't get any facts, such as an estimate of mileage or depth of lining left on the pads/discs. I will consider using them again.

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Joy, Kia Cerato

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"Loved that they were honest with me and gave me a cheaper price than quoted."

Karyn, SUZUKI ALTO

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The guys were brilliant. They did what they said, no drama, no problems, and kep...

The guys were brilliant. They did what they said, no drama, no problems, and kept within the time. They knew exactly how to deal with my weird & unusual European vehicle. I'll be using them again, next service. 5 stars!

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Graham, Citroen C3 Pluriel

Bridgestone Select Wyoming

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The service seems really good - engine smooth and quiet, steering and alignment ...

The service seems really good - engine smooth and quiet, steering and alignment great. Good report on what still requires attention. Returned clean.

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Ken, Holden Viva

Express Lube Erina

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"Friendly, helpful staff. A pleasure to deal with. Very efficient work"

Jacqui, Mazda CX-3

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"Friendly and helpful staff. Very clean and professional"

Micah and Fiona, Toyota Corolla

InGear Mechanical Mobile Mechanic

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Jarrod couldn't have been more helpful and accommodating. It's great to find a m...

Jarrod couldn't have been more helpful and accommodating. It's great to find a mechanic who's mobile and doesn't charge the earth for the service! I've had plenty of experience with big workshops where your car's fitted in if and when and then you get told, "Oh, you'll need a new one of these and those and that," but InGear's much more flexible and focused on what the customer's wanting.

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Adam, Suzuki Swift

Scott Forbes Mobile Mechanic

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"Very professional. On time, very clean, an exceptional job"

Justin, Jeep Grand Cherokee

Newcastle Auto-Tech

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"The mechanic was really nice and helpful"

Florencia, Jeep Grand Cherokee

D & A Mobile Mechanic

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"Convenient at home service"

James, TOYOTA KLUGER

Mark Dewhurst Mobile Mechanics

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I was sick of mechanics that worked on my sons car not finding the right problem...

I was sick of mechanics that worked on my sons car not finding the right problem. A new battery, fuel pump,fuel filter, new Alternater and service we still had the same problem... Frustrated I got a mobile mechanic out to my sons house, he was on time, polite, and professional. He diagnosed the issue within 5 minutes and fixed it within 35 minutes. My son now has a car that’s running smoothly again.. Thank you mark dewhurst... I would recommend you to anyone looking for a great mechanic..

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Robyn, Holden Commodore

Book trusted and local mechanics with AutoGuru.

Is your car overdue for a service? Are you concerned about hidden costs? Well stress no more because we combine the best mechanics in Bonny Hills and the local area so you can find a service option to suit you – with a fixed price upfront. Compare North Coast’s top rated mechanics all in one place, and book your service with the click of a button, or phone 1300 655 661 and we’ll do it for you.

Let AutoGuru compare the best results locally around Bonny Hills. Find mechanics that can service your vehicle, compare their price and book, all in one place. It’s less work for you, with no nasty surprises, and quality service from the best mechanics in North Coast.

Do you need a large or small repair? Perhaps you’re due for a 10,000 km safety check, full logbook service or a general tune up? Regardless of your needs, AutoGuru will help you find a mechanic in Bonny Hills for a price that suits your budget. We have trusted North Coast mechanics who can work on all makes and models. Book today!

Don't forget you can also compare and book local mobile mechanics in Bonny Hills through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Bonny Hills have the tools to do the job.

Really wanted to go to that Saturday BBQ but need to service your car? We've got you sorted. Book trusted local mechanics in Bonny Hills that are open on Saturday and also offer a loan car and a drop off service! Don't let the boring adult stuff get in the way of your weekend. Get instant quotes on AutoGuru and we can help you save money and let you get back to the things you really enjoy!

Questions? Speak with a Service Advisor
1300 655 661