Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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TTM Automotive

WAUCHOPE
star star star star star

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star star star star star

TTM, Hard to beat. Great HONEST service, the old fashioned kind. Came & picked...

TTM, Hard to beat. Great HONEST service, the old fashioned kind. Came & picked me up when the car was finished. Most definitely recommend.

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Kristine, JEEP CHEROKEE

John Oxley Motors

PORT MACQUARIE CBD
star star star star star_half

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Very professional staff. Efficient and run me through the things they did in a w...

Very professional staff. Efficient and run me through the things they did in a way that I understood. Thanks for a great service. Will be back.

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Erin, Toyota Yaris

Oztech Motor Mechanics

TEA GARDENS
star star star star star_border

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Good feedback but would like to have been rung to sort the problem rather than t...

Good feedback but would like to have been rung to sort the problem rather than to go back later for the things that could have been attended there and then

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Kate, PEUGEOT 4007

Ultracare Tyre and Auto

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"Friendly staff and vehicle was ready by the promised time"

Steven, Holden Colorado

Zack's Automotive

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Very detailed and professional car servicing by Zac's and great value for mony t...

Very detailed and professional car servicing by Zac's and great value for mony too

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Colleen, Honda Accord Euro

Tyreright Tamworth

TAMINDA
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"Very happy with service"

Glenda, Kia Sportage

No deposit & interest free

BOOK NOW, PAY LATER

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Good advice after the service was complete. made good suggestions on other work that may be required. Nice people.

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Very professional and clean work area. Very happy with these guys, and would do business with them again if I’m in the area.

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Scott Forbes Automotive

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Andrei, Mitsubishi Mirage

A & L Transmissions Centre

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The guys there were very nice and welcoming. Booked in for a 135,000 km log book...

The guys there were very nice and welcoming. Booked in for a 135,000 km log book service on my Commodore. Booked in at 8 am, and had my car back by lunchtime. Fast, efficient and great value for money. Will be using these guys again in the future.

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Steve, HOLDEN COMMODORE

Carson's Car Care

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The staff really cooperative. They didn't charge extra money and finished on tim...

The staff really cooperative. They didn't charge extra money and finished on time. Highly recommend.

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Mustafa, HOLDEN COMMODORE

Midas Armidale

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David, Nissan X-Trail

Express Lube Cessnock

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"I couldn't have asked for any better service"

Andrew, Suzuki Swift

Broadmeadow Tyres & Service

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Everything else was good but I got my car back and got told I need new break pads for the back of my car and not a proper explanation of how much percent my tyres had left? Seemed a little rushed, other then that it was fine.

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Amie, Mazda 6

Midas Cooks Hill

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"Reliable and did not add anything on to the service"

Maryanne, Toyota Prius c

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"Ontime and friendly staff."

Mattin, Hyundai Elantra

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Adam, Jeep Grand Cherokee

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Kristie, Mazda 3

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G S Mechanical Pty Ltd

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Excellent service. Really good advice on car. It worth every dollar With the fre...

Excellent service. Really good advice on car. It worth every dollar With the free car wash, vacuum and free car loan. Five stars car service. Cheers.

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Veera, Hyundai i30

Mark Hancock Automotive Repairs Pty Ltd

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The quality of the service was very good. My only comment would be that when th...

The quality of the service was very good. My only comment would be that when the price is given for the fixed price service on the website, it is given as the total price including GST. and not the price excluding GST. I found that very misleading and not very price competative.I would recommend the service to others but I would point out to them the quote will not include GST.

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Jacqueline, HYUNDAI SANTA FE

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Bernardito, Suzuki Alto

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"Brilliant, quick and did a great job"

Josh, Chrysler 300

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SBR Automotive Repairs

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Jean, Toyota Camry

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I was surprised at the money I saved by not getting my car service done by the c...

I was surprised at the money I saved by not getting my car service done by the car dealer. My invoice definitely listed all the log book service requirements to maintain my warranty. I've only given 4 stars because I was verbally advised that my brakes were still okay, but I didn't get any facts, such as an estimate of mileage or depth of lining left on the pads/discs. I will consider using them again.

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Joy, Kia Cerato

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Service delivered as expected and vehicle ready on time. Price as quoted. Staff ...

Service delivered as expected and vehicle ready on time. Price as quoted. Staff very friendly and helpful.

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Robert, TOYOTA PRADO

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Wonderful staff, very quick service and all done to a high standard. Would highl...

Wonderful staff, very quick service and all done to a high standard. Would highly recommend.

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Whitney, Nissan Qashqai

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Chris, FORD FALCON

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Gary, Honda Accord

Newcastle Auto-Tech

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"Friendly, professional and convenient. Will go through these guys again!"

Sean, Mazda 2

D & A Mobile Mechanic

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James, TOYOTA KLUGER

Mark Dewhurst Mobile Mechanics

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The service was done efficiently, and the mechanic was very informative when com...

The service was done efficiently, and the mechanic was very informative when communicating what he had done and what will need doing.

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Carmine, Nissan Micra

Book trusted and local mechanics with AutoGuru.

Is your car due a service? Compare North Coast’s top rated mechanics and workshops to find the service and price that suits you. We search the best vehicle service options in the local Baxters Ridge area, whether national brands or local workshops; and prices are fixed upfront. Simply give us some details about your car, confirm the price and book. Call us today on 1300 655 661 or book online, it’s that easy!

At AutoGuru, we are dedicated to giving you access to the best mechanics from Baxters Ridge and the greater North Coast area. Fixed price quotes mean you can find the mechanic who best suits your budget and location – it’s just so easy!

If you need a logbook service, a tune up or a repair, we can help you find the closest Baxters Ridge mechanic for the best price. Our partner mechanics service and repair all makes and models and no job is too big or too small. Quality local service at a fixed, upfront price – what more can you ask for?

Don't forget you can also compare and book local mobile mechanics in Baxters Ridge through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Baxters Ridge have the tools to do the job.

Really wanted to go to that Saturday BBQ but need to service your car? We've got you sorted. Book trusted local mechanics in Baxters Ridge that are open on Saturday and also offer a loan car and a drop off service! Don't let the boring adult stuff get in the way of your weekend. Get instant quotes on AutoGuru and we can help you save money and let you get back to the things you really enjoy!

Questions? Speak with a Service Advisor
1300 655 661