Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

Search and book Austral Eden mechanics. Book your car service online and save.

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Ultracare Tyre and Auto

KEMPSEY
star star star star star_border

LATEST REVIEW

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star star star star star_border

"Friendly staff and vehicle was ready by the promised time"

Steven, Holden Colorado

John Oxley Motors

PORT MACQUARIE CBD
star star star star star_half

LATEST REVIEW

See all
star star star star_border star_border

Very busy service centre so very little time to talk to service managers about p...

Very busy service centre so very little time to talk to service managers about particular issues or work required, all felt very rushed. Would be better if they had one staff member to deal with you rather than being passed off to a different person each time. The wait for the courtesy bus of 45 minutes was infuriating as I was then late for another appointment, although I am sure it is not like that every time. Generally pleasant staff, just a bit brief and rushed.

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Ricky, Audi A5 Coupe

TTM Automotive

WAUCHOPE
star star star star star

LATEST REVIEW

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star star star star star

TTM, Hard to beat. Great HONEST service, the old fashioned kind. Came & picked...

TTM, Hard to beat. Great HONEST service, the old fashioned kind. Came & picked me up when the car was finished. Most definitely recommend.

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Kristine, JEEP CHEROKEE

Automax Service Centre

COFFS HARBOUR CBD
star star star star star

LATEST REVIEW

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star star star star star

Welcomed by a very nice staff member who explained the whole process and when I ...

Welcomed by a very nice staff member who explained the whole process and when I picked up the Audi they had put a new battery in the key free of charge and organized a discounted price for new tires at another supplier which I appreciated.

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David, Audi A4

Goodyear Autocare Coffs Harbour

COFFS HARBOUR CBD
star star star star star

LATEST REVIEW

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star star star star star

Using the online service was so easy! Got a great deal and a comprehensive logbo...

Using the online service was so easy! Got a great deal and a comprehensive logbook service. Thanks

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Wayne, NISSAN X-TRAIL

Bridgestone Select Coffs Harbour

COFFS HARBOUR CBD
star star star star_half star_border

LATEST REVIEW

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star star star star star

"I had good service will go back to Bridgestone"

Mark, Great Wall Motors V Series

Les Pepper Mechanical

WOOLGOOLGA
star star star star star

LATEST REVIEW

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star star star star star

"So impressed with the service decided to book in again for new tyres"

Keith, Mercedes-Benz E-Class

Midas Armidale

ARMIDALE CBD
star star star star star

LATEST REVIEW

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star star star star star

Mechanic was friendly and knowledgeable, car ran as good as new after the servic...

Mechanic was friendly and knowledgeable, car ran as good as new after the service. Great price, no complaints!

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Jarrah, MAZDA Mazda6

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in North Coast

Carson's Car Care

WEST ARMIDALE
star star star star star_half

LATEST REVIEW

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star star star star star

The staff really cooperative. They didn't charge extra money and finished on tim...

The staff really cooperative. They didn't charge extra money and finished on time. Highly recommend.

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Mustafa, HOLDEN COMMODORE

Cooper Auto Service Centre

GLEN INNES
star star star star star

LATEST REVIEW

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star star star star star

I was their first Fixed Price Car Service customer and they treated me as though...

I was their first Fixed Price Car Service customer and they treated me as though I was a local. Great service and very handy to have the fixed price up front. Would definitely use again!

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Kerri, Subaru Outback

Tyreright Tamworth

TAMINDA
star star star star star_half

LATEST REVIEW

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star star star star star

"Very happy with service"

Glenda, Kia Sportage

Oztech Motor Mechanics

TEA GARDENS
star star star star star_border

LATEST REVIEW

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star star star star star_border

Good feedback but would like to have been rung to sort the problem rather than t...

Good feedback but would like to have been rung to sort the problem rather than to go back later for the things that could have been attended there and then

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Kate, PEUGEOT 4007

Beacon Motors

LORN
star star star star star

LATEST REVIEW

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star star star star star

"Was nice and quick. Would recommend"

Chad, Nissan Navara/Pick-up

Cant's Motor Repairs

MAITLAND
star star star star star_half

LATEST REVIEW

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star star star star star

Very nice people fast service and if you have a problem with car next day they a...

Very nice people fast service and if you have a problem with car next day they are very helpful. Would use their services again

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Laurel, Ford Territory

Smart Torque Automotive

MAITLAND
star star star star star

LATEST REVIEW

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star star star star star

"Prompt and efficient service. Reasonably priced."

Bill, Mercedes-Benz A-Class

The Service Centre East Maitland

EAST MAITLAND
star star star star star_half

LATEST REVIEW

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star star star star star_border

Good advice after the service was complete. made good suggestions on other work ...

Good advice after the service was complete. made good suggestions on other work that may be required. Nice people.

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Ryan, Mazda CX-5

InGear Mechanical

TOMAGO
star star star star star

LATEST REVIEW

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star star star star star

Very friendly, helpful and great service. This is the second time my car has bee...

Very friendly, helpful and great service. This is the second time my car has been serviced here.

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Chris, Volkswagen Tiguan

Bridgestone Service Centre Thornton

THORNTON
star star star star star

LATEST REVIEW

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star star star star star

Bridgestone Service Centre Thornton arranged all the parts for the service of my...

Bridgestone Service Centre Thornton arranged all the parts for the service of my Tiguan and got the job done. Good, friendly service. I will definitely take my cars back to them for servicing.

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Bruce, Volkswagen Tiguan

Bridgestone Select Mayfield

MAYFIELD
star star star star star

LATEST REVIEW

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star star star star star

I would highly recommend this service. It was excellent value for money. The se...

I would highly recommend this service. It was excellent value for money. The service was impeccable and the staff very friendly and helpful.

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Alana, HOLDEN COMMODORE

Zack's Automotive

MUSWELLBROOK
star star star star star

LATEST REVIEW

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star star star star star

Very detailed and professional car servicing by Zac's and great value for mony t...

Very detailed and professional car servicing by Zac's and great value for mony too

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Colleen, Honda Accord Euro

Singleton Auto Electrical Service

SINGLETON
star star star star star_half

LATEST REVIEW

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star star star star star_border

Car was done as asked and priced very competatively. Would have been nice for a ...

Car was done as asked and priced very competatively. Would have been nice for a wash and vacuum too though. Otherwise a good job.

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Mark, Holden Captiva

Midas Cooks Hill

COOKS HILL
star star star star star

LATEST REVIEW

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star star star star star

"Reliable and did not add anything on to the service"

Maryanne, Toyota Prius c

A & L Transmissions Centre

WALLSEND
star star star star star

LATEST REVIEW

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star star star star star

a small company that go above and beyond to make their customers feel comfortabl...

a small company that go above and beyond to make their customers feel comfortable

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Linda, Holden Epica

Scott Forbes Automotive

WALLSEND
star star star star star

LATEST REVIEW

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star star star star star

"Great service and unbeatable price"

Croydon, Volkswagen Golf VI

NRMA Car Servicing Kotara

KOTARA
star star star star star_border

LATEST REVIEW

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star star star star star

My experience was seamless and efficient and I paid exactly what I was quoted. M...

My experience was seamless and efficient and I paid exactly what I was quoted. My car was ready ahead of the expected time and I was called immediately. It made dropping and picking up my kids from school really easy.

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Ciara, MITSUBISHI OUTLANDER

Tyreright Glendale

GLENDALE
star star star star star

LATEST REVIEW

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star star star star star

"There staff were courteous and the service was completed promply."

lauren, Mazda 2

Leeroy's Automotive

CARDIFF
star star star star star

LATEST REVIEW

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star star star star star

"Quick and easy. Mechanics helpdul"

Kristie, Mazda 3

Drive In Tune

BALLINA
star star star star star

LATEST REVIEW

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star star star star star

"Very honest and reliable down to earth service. Good one Drive in Tune!!"

Ferdy, Mitsubishi ASX

My Mechanic

BALLINA
star star star star star_half

LATEST REVIEW

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star star star star star

Efficient service, very helpful and great advice. We will definitely use My Mech...

Efficient service, very helpful and great advice. We will definitely use My Mechanic again.

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Annemarie, Jeep Grand Cherokee

BP Penoil

LISMORE CBD
star star star star_border star_border

LATEST REVIEW

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star star star star star

"A great and professional job...cheaper too!"

David, NISSAN X-TRAIL

Mark Hancock Automotive Repairs Pty Ltd

BENNETTS GREEN
star star star star star

LATEST REVIEW

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star star star star star

Great customer service. Very informative when I picked my car up with a few thin...

Great customer service. Very informative when I picked my car up with a few things that needed fixing. Will definitely be going back.

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Scott, Holden Sportwagon

Express Lube Cessnock

CESSNOCK
star star star star_half star_border

LATEST REVIEW

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star star star star star

"Great service we will be a return customer"

Kim, Hyundai i30

Belmont Automotive Service Centre

BELMONT
star star star star star

LATEST REVIEW

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star star star star star

I was impressed with the way Fixed Price Car Service dealt with me getting a quo...

I was impressed with the way Fixed Price Car Service dealt with me getting a quote and I was even more impressed with the service I got from Brent at Belmont Automotive Service Centre. On arrival at BASC, we were greeted and told what time the car would be ready and Brent was happy to answer any questions we had. Later in the day we had a call to say the car was ready and when we picked it up it had the tyres blacked and there was nice scented smell in the car. It was a very much better experience than I had had from "branded" garages (think Mazda, Holden, Ford) in the past and at a much smaller price. Highly recommended.

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Phil, MAZDA TRIBUTE

Rod Bryant Mechanical Repairs

BLAKEBROOK
star star star star star

LATEST REVIEW

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star star star star star

Great service ,good advice on how to maintain high kilometer vehicle in cost eff...

Great service ,good advice on how to maintain high kilometer vehicle in cost effective way . Would recommend highly AAA+++

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Seamus, Peugeot 4007

Ultimate Automotive

TORONTO
star star star star star

LATEST REVIEW

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star star star star star

"i will use Ultimate Automotive again as I trust them and value their service."

Shane, TOYOTA CAMRY

Gunnedah Diesel Service

GUNNEDAH
star star star star star

LATEST REVIEW

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star star star star star

"Brilliant, quick and did a great job"

Josh, Chrysler 300

Tyreright Toukley

TOUKLEY
star star star star star

LATEST REVIEW

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star star star star star

"Excellent service. The car was in and out in 45 minutes."

Bernardito, Suzuki Alto

Express Lube Tuggerah

TUGGERAH
star star star star star_half

LATEST REVIEW

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star star star star star

I dropped the car off and was driven back to my house. Good service. They were v...

I dropped the car off and was driven back to my house. Good service. They were very good on explaining the problem with my brakes. I will go back there. Thank you

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Judy, Hyundai i30

SBR Automotive Repairs

TUGGERAH
star star star star star

LATEST REVIEW

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star star star star star

"Found everyone very nice courteous and was extremely Happy with the service"

Jean, Toyota Camry

East Coast Tyre & Auto

TUGGERAH
star star star star star_border

LATEST REVIEW

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star star star star star_border

I was surprised at the money I saved by not getting my car service done by the c...

I was surprised at the money I saved by not getting my car service done by the car dealer. My invoice definitely listed all the log book service requirements to maintain my warranty. I've only given 4 stars because I was verbally advised that my brakes were still okay, but I didn't get any facts, such as an estimate of mileage or depth of lining left on the pads/discs. I will consider using them again.

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Joy, Kia Cerato

InGear Mechanical Mobile Mechanic

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

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star star star star star

Fantastic experience. Called first, turned up, great job, great advice, car left...

Fantastic experience. Called first, turned up, great job, great advice, car left clean and tyres shined! Will definitely use again and recommend! Thank you.

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Debbie, Holden Commodore

Scott Forbes Mobile Mechanic

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

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star star star star star

"Always courteous and communication is great and do a great job"

Gary, Honda Accord

Newcastle Auto-Tech

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

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star star star star star

"Friendly, professional and convenient. Will go through these guys again!"

Sean, Mazda 2

D & A Mobile Mechanic

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

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star star star star star

"Convenient at home service"

James, TOYOTA KLUGER

Mark Dewhurst Mobile Mechanics

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

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star star star star star

The service was done efficiently, and the mechanic was very informative when com...

The service was done efficiently, and the mechanic was very informative when communicating what he had done and what will need doing.

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Carmine, Nissan Micra

Book trusted and local mechanics with AutoGuru.

AutoGuru makes it so easy to find Austral Eden mechanics & car services! Our vehicle experts from all over North Coast are waiting to offer you the best prices for the best service. Just enter a few details, submit, then you’ll be presented with a list of Austral Eden professionals and their fixed price quotes. So easy!

Why call dozens of mechanics throughout North Coast when you can find all your local Austral Eden mechanics right here? At AutoGuru, you can search and book online, from a list of upfront price quotes. Just pay the quoted amount after your vehicle service or repair – there’s no hidden costs!

AutoGuru sources services for a range of vehicle makes and models in Austral Eden. From your standard 10,000km safety services to major milestone services, and everything in between, we find it for you. Settle on price up front, and book your service, it’s as simple as that.

Don't forget you can also compare and book local mobile mechanics in Austral Eden through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Austral Eden have the tools to do the job.

Had another crazy week and forgot to organise the car service? We know plenty of trusted mechanics open on Saturday in Austral Eden. You can search instant quotes and book your car service or repair within minutes!

Questions? Speak with a Service Advisor
1300 655 661