Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Best mechanics in Angourie open Saturday

My Mechanic

Ballina
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Adam & his mechanics did a first class job even giving me a lift both ways to/fr...

Adam & his mechanics did a first class job even giving me a lift both ways to/from home. Very prompt service & explained everything they were going to do. Even showed me the used parts consumed. Thank you, I'll definiatley be going back.

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Rod, Toyota Hilux

Rod Bryant Mechanical Repairs

Blakebrook
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Great service ,good advice on how to maintain high kilometer vehicle in cost eff...

Great service ,good advice on how to maintain high kilometer vehicle in cost effective way . Would recommend highly AAA+++

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Seamus, Peugeot 4007

Bridgestone Select Coffs Harbour

Coffs Harbour CBD
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"Easy process from start to job well done"

John, Mercedes-Benz GLS

Automax Service Centre

Coffs Harbour CBD
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Welcomed by a very nice staff member who explained the whole process and when I ...

Welcomed by a very nice staff member who explained the whole process and when I picked up the Audi they had put a new battery in the key free of charge and organized a discounted price for new tires at another supplier which I appreciated.

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David, Audi A4

Sandy's Auto Service

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"On time, reliable and did a great job. Thanks"

Marius, Toyota Landcruiser

Varsity Mechanical Services

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Booked in for a log book service. Had to reschedule due to my originally request...

Booked in for a log book service. Had to reschedule due to my originally requested date being unavailable; but the process was relatively smooth and painless. Had good, informative service from Varsity, and am happy to recommend the workshop to other motorists.

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Pat, TOYOTA COROLLA

No deposit & interest free

BOOK NOW, PAY LATER

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Nez Motors

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There was a mix up with the opening time, as had booked for 8:00am - Ezra fro...

There was a mix up with the opening time, as had booked for 8:00am - Ezra from Nez advised they don't open till 8.30am - so was waiting a while before the owner arrived. Otherwise, service was good - dropped me off and collected me when service was done.

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Trish, Hyundai i30

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The gentleman who helped me was fantastic. Very good price, very quick service a...

The gentleman who helped me was fantastic. Very good price, very quick service and nothing was too much to ask. He even showed me how dirty my air filters were and explained why I actually needed to replace them. The best mechanic I've ever been to. I've recommended these guys to my family and friends now as good mechanics are so hard to come by. Thankyou Ozsome!!!

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Rachel, Suzuki Swift

Tyrepower Varsity Lakes

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Lee, Volkswagen Transporter T6

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Myles and the mechanic staff at Bridgestone Robina were super friendly to fix my...

Myles and the mechanic staff at Bridgestone Robina were super friendly to fix my car issues. They provided great service and competitive prices. I will definitely be a repetitive customer. Thanks guys Shane :-)

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Shane, Mitsubishi 380

Pulse Auto's

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Matthew, Nissan Navara/Pick-up

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"Very thorough safety check and excellent communication"

Col, BMW X3

Trade Mechanical and Air Conditioning

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Really genuine guys - made me feel really comfortable with what was needed to be...

Really genuine guys - made me feel really comfortable with what was needed to be done and paid for. Will definitely be going back.

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Shannon, NISSAN TIIDA

Auto Leaders Nerang

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The gentlemen were very helpful with my service and didn't treat me any differen...

The gentlemen were very helpful with my service and didn't treat me any differently because I am a young girl bringing in my car, which has missed a couple of services. They were kind and told me exactly what was going to be happening and everything was done according to plan. I will definitely be going back there.

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Sarah, HYUNDAI VELOSTER

Cams Car Care

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"Very friendly service, really helpfull and a good price!"

Arne, Mitsubishi Pajero

Motortek

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Friendly professional staff. Began working on the car almost immediately. Final ...

Friendly professional staff. Began working on the car almost immediately. Final charges for quoted work was less than quoted. I will be using them again for sure. Malcolm the owner is a very attentive person friendly professional and a great mechanic who exceeded my expectations which were high to start with.

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Michael, Volkswagen Passat

My-Tech Mobile Mechanical

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Service was excellent and I would not hesitate to recommend to anyone who needs ...

Service was excellent and I would not hesitate to recommend to anyone who needs a professional and reliable mechanic.

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Ghaya, Mitsubishi Lancer

Fix My Car Gold Coast

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"Great service- thank you."

Sarah, Mazda 3

Drive In Tune

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"Very honest and reliable down to earth service. Good one Drive in Tune!!"

Ferdy, Mitsubishi ASX

Les Pepper Mechanical

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"So impressed with the service decided to book in again for new tyres"

Keith, Mercedes-Benz E-Class

BP Penoil

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"A great and professional job...cheaper too!"

David, NISSAN X-TRAIL

Goodyear Autocare Coffs Harbour

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Easy drop off and pick up. Fair honest quotes and great work. Have been taking m...

Easy drop off and pick up. Fair honest quotes and great work. Have been taking my car there for years and will continue to do so.

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Chris, FORD FALCON

A Grade Mobile Mechanic

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I can't say enough about how highly I rate Michael and his team. Michael cares m...

I can't say enough about how highly I rate Michael and his team. Michael cares more about helping people than the $$$ Michael has come to my rescue on at least three occasions, even so far as picking me up to take me back to my disabled car. He has solved the problems I have had, quickly and at a great price. I have no hesitation in recommending Michael and his team. He is not only a great mechanic, but a great human being as well.

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Lynne, Nissan Tiida

V-Turbo Motors

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"Great service"

Michael, Volkswagen Tiguan

Automotive Central

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Automotive Central provided a very professional, efficient and friendly service....

Automotive Central provided a very professional, efficient and friendly service. Thank you

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Wendy, Hyundai i30

Brenlee Motors

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"Went smoothly. I'd use them again."

Barry, Honda Accord

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"Great service and price yet again!"

Peter, Honda CR-V

Thortos Mobile Mechanics

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"very professional"

Ross, Nissan Navara

Currumbin Steering

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Really good experience. Customer service was excellent and was happy with the se...

Really good experience. Customer service was excellent and was happy with the service

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Sharon, Toyota Hiace

Currumbin Radiators Mechanical and Air Conditioning

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Currumbin Radiators Mechanical and Air Conditioning are a fantastic local & fami...

Currumbin Radiators Mechanical and Air Conditioning are a fantastic local & family owned business, Glen and Rachel are a great team providing excellent communication, professional attitude and courteous service. Will have no hesitation in recommending their business.

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Marc, BMW 1 Series

Autoace Automotive

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Pretty quick and he rang to ask if I wanted something else down before he went and did it which was really nice.

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Charley, Mini Coupe

Elanora Mobile Mechanic

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Peter was very professional, arrived when he said he would and carried out the service in an efficient manner. I was very pleased with the service he provided.

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Jackie, Hyundai i20

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John, TOYOTA KLUGER

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Booked in for a service. Tom recommended other jobs that needed to be done...bra...

Booked in for a service. Tom recommended other jobs that needed to be done...brakes (which I was expecting) and a couple of belts. Showed me both parts and explained why they needed replacing. Car was ready at scheduled time. Glad to support a local family business and be able to speak directly with the mechanic. Will be back in 6 months.

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Deanna, Hyundai Elantra

A1 Service Centre

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Steve, Mercedes-Benz Sprinter

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Really impressed with Johns thorough service and knowledge. Excellent service an...

Really impressed with Johns thorough service and knowledge. Excellent service and not overpriced.

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Amy, Honda CR-V

Bentley Auto Repairs

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Work completed in a very timely manner. Very friendly staff. Would recommend and...

Work completed in a very timely manner. Very friendly staff. Would recommend and will be using their services again.

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Travis, Holden Cruze

Cooper Auto Service Centre

Glen Innes
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I was their first Fixed Price Car Service customer and they treated me as though...

I was their first Fixed Price Car Service customer and they treated me as though I was a local. Great service and very handy to have the fixed price up front. Would definitely use again!

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Kerri, Subaru Outback

Alpine Mechanical Service

Mermaid Waters
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Friendly customer service. Great car service and let me know what needs to be do...

Friendly customer service. Great car service and let me know what needs to be done at next service.

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Kiara, Volkswagen Golf V

About Auto Care

Nerang
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Steve took care of my car service professionally and respectfully. He rang to te...

Steve took care of my car service professionally and respectfully. He rang to tell me it needed an additional air filter and wiper refills, and knowing the price of these already, he quoted a very fair price. I recommend About Auto Care. The Nerang / Carrara location was very conveniently located too. Nice guy.

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Lori, Hyundai Getz

Mr Motor

Nerang
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"Excellent communication and service ☺ Will definitely recommend to others! "

Grant, Ford Falcon

Coastwide Service Centre

Molendinar
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Took my 380 Mitsubishi yesterday at 0800 and was immediately attended.. The mech...

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Eduardo, Mitsubishi 380

Victory Auto & Inspection Services

Ashmore
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The staff were very friendly & helpful. Fixed a problem with my car which now ru...

The staff were very friendly & helpful. Fixed a problem with my car which now runs 100% better

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Cheryl, Holden Cruze

Magic Spanners Mobile Mechanics

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All good , on time , friendly , did the job no fuss and bother .. I was working...

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Gordon, Hyundai i30

Midas Southport

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Thorough inspection and service completed on my vehicle, will definitely use Mid...

Thorough inspection and service completed on my vehicle, will definitely use Midas again. Excellent value for money when compared to competitors

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Wayne, Mitsubishi Triton

Ashmore RWC and Automotive Services

Ashmore
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Service was a very straight forward one, communication was great when explaining...

Service was a very straight forward one, communication was great when explaining about extra parts that needed to be replaced. Overall nice guy and great service. Would highly recommend!!

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Damien, Mazda CX-5

Coastwide Mobile Service Centre

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didnt get a complimentary wheel rotation as it stated and guy shoved service boo...

didnt get a complimentary wheel rotation as it stated and guy shoved service book + everything else back into the glovebox so i couldnt open it. probably wouldnt get my next service done by them.

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Dani, Mazda CX-3

Book trusted and local mechanics with AutoGuru.

Looking to get your car serviced on a Saturday? AutoGuru has mechanics open on a Saturday. You can compare and book these mechanics online... too easy! We allow you to pay upfront via credit card, via PayPal, interest-free with ZipPay or to pay on pickup.

Let us know your car details and we'll provide you with an up-to-date and accurate quote. Once you've viewed quotes from local mechanics in Angourie, you can go ahead and secure your booking online!

If you're having trouble getting your car service during the week, these mechanics are also open on Saturdays! We've got great, local mechanics ready to help and make your life easier. Just call us on 1300 655 661 and one of our friendly team members will help you book your car service!

Questions? Speak with a Service Advisor
1300 655 661