Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Best mechanics in Alice open Saturday

Rod Bryant Mechanical Repairs

BLAKEBROOK
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Great service ,good advice on how to maintain high kilometer vehicle in cost eff...

Great service ,good advice on how to maintain high kilometer vehicle in cost effective way . Would recommend highly AAA+++

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Seamus, Peugeot 4007

My Mechanic

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Adam & his mechanics did a first class job even giving me a lift both ways to/fr...

Adam & his mechanics did a first class job even giving me a lift both ways to/from home. Very prompt service & explained everything they were going to do. Even showed me the used parts consumed. Thank you, I'll definiatley be going back.

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Rod, Toyota Hilux

Scenic Motors

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My only complaint would be that the service took 1.5 hours longer than I was tol...

My only complaint would be that the service took 1.5 hours longer than I was told. Which normally wouldn't be such a bad thing, except for that I was car-less and waiting around during the servicing. Excellent service however - they even vacuumed and washed the car!

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Chris, Mitsubishi Lancer

Sandy's Auto Service

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Picked up my car from my workplace and had it back on time by the end of my work...

Picked up my car from my workplace and had it back on time by the end of my work day. Friendly and professional and honoured my fixed price website quote.

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Kristine, Ford Fiesta

Tyrepower Varsity Lakes

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Tyre power in Scottsdale drive is definitely my future mechanic. Very happy with...

Tyre power in Scottsdale drive is definitely my future mechanic. Very happy with prompt friendly personalized service.

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Novena, Subaru BRZ

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Booked in for a log book service. Had to reschedule due to my originally request...

Booked in for a log book service. Had to reschedule due to my originally requested date being unavailable; but the process was relatively smooth and painless. Had good, informative service from Varsity, and am happy to recommend the workshop to other motorists.

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Pat, TOYOTA COROLLA

No deposit & interest free

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These guys went above and beyond for me and i cannot recommend them enough. Great service, great workmanship, great knowledge.

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Braydon, Mitsubishi Triton

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Myles and the mechanic staff at Bridgestone Robina were super friendly to fix my car issues. They provided great service and competitive prices. I will definitely be a repetitive customer. Thanks guys Shane :-)

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Shane, Mitsubishi 380

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"The guys were great. Explained everything in detail. Price was good."

Sue, Renault Scenic

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Dave was really informative and helpful, my car needed a bit of love, and it's running really well again now!

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Andrew, Mitsubishi Lancer

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Prompt and on time service. Friendly staff, gave good advice re additional small repairs/replacements. Did the job well and checked and reported all as detailed on service. Thanks very much to the mechanic who was great and returned replaced dead parts to me. Will go there again.

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Pat, TOYOTA COROLLA

Auto Leaders Nerang

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The gentlemen were very helpful with my service and didn't treat me any differen...

The gentlemen were very helpful with my service and didn't treat me any differently because I am a young girl bringing in my car, which has missed a couple of services. They were kind and told me exactly what was going to be happening and everything was done according to plan. I will definitely be going back there.

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Sarah, HYUNDAI VELOSTER

JW Mobile Mechanic

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Excellent price and very thorough! Even came out on a Sunday! Highly recommended...

Excellent price and very thorough! Even came out on a Sunday! Highly recommended!

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Casey, MAZDA 2

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"Great guy, honest and excellent service"

Matthew, Nissan Navara/Pick-up

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Extremely happy with the whole experience, we’ll organised, simple and great pri...

Extremely happy with the whole experience, we’ll organised, simple and great price. The mechanic I met was lovely - very friendly and professional.

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Nicole, Subaru Impreza

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Thorough service and report of work done as well as alerts to further work and parts required, highly recommended.

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michael, Lexus ES

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"on time,professional,knowledgable"

GERARD, BMW 1 Series

BP Penoil

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"A great and professional job...cheaper too!"

David, NISSAN X-TRAIL

Drive In Tune

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"Very honest and reliable down to earth service. Good one Drive in Tune!!"

Ferdy, Mitsubishi ASX

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I was their first Fixed Price Car Service customer and they treated me as though...

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Kerri, Subaru Outback

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Michael and Bryce were so wonderful, got me back on the road to get the kids to ...

Michael and Bryce were so wonderful, got me back on the road to get the kids to school in no time! Such great service - THANKYOU!

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Marika, Audi Q5

Les Pepper Mechanical

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"So impressed with the service decided to book in again for new tyres"

Keith, Mercedes-Benz E-Class

Automotive Central

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Hi, just wanted to let you know that the my car service experience with Automoti...

Hi, just wanted to let you know that the my car service experience with Automotive Central was a positive one. The staff were friendly and courteous, I received a follow up call to let me know that my Car had been serviced and was ready for pick up (I dropped my car off at 8 am for a service and required it back by 12 pm, I received a call at 10.30 am to say that it was ready - Can't ask for better than that :-) ). I would recommend Automotive Central to others who require their vehicle to be serviced in a professional manner.

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Gordon, MITSUBISHI OUTLANDER

Currumbin Steering

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Service was good and mechanic friendly. Please tell me when I will receive notif...

Service was good and mechanic friendly. Please tell me when I will receive notification of my 12 months roadside service - which was the special offer you gave to me when I booked this service. Thank you.

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Katherine, Nissan Micra

Brenlee Motors

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Yes, so far I am very happy with the service that was done on my car. Very effic...

Yes, so far I am very happy with the service that was done on my car. Very efficient, and they did a great job, all in the one day. Thank you. I'll recommend this service to my local friends, etc...

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Angela, Hyundai Excel

V-Turbo Motors

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"Great service"

Michael, Volkswagen Tiguan

Currumbin Radiators Mechanical and Air Conditioning

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Excellent service. Simple booking online. In, out, on time,on price with no cat...

Excellent service. Simple booking online. In, out, on time,on price with no catches.

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Daniel, Volkswagen Golf VI

Autoace Automotive

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"Friendly, great drop off service, quick and highly recommended!"

Christine, Holden Cruze

Varsity Lakes Mechanical

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"Nothing to complain about. Think I've found my new mechanic."

Garry, Holden Cruze

Redline EFI & Mechanical

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Fantastic service, expert advice, friendly staff. Great to deal with the owner o...

Fantastic service, expert advice, friendly staff. Great to deal with the owner of the business.

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Kara, RENAULT TRAFIC

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Peter was very professional, arrived when he said he would and carried out the s...

Peter was very professional, arrived when he said he would and carried out the service in an efficient manner. I was very pleased with the service he provided.

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Jackie, Hyundai i20

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"very professional"

Ross, Nissan Navara

Goodyear Autocare Tweed Heads

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Great customer service from booking the car in to pickup. They arranged a loaner...

Great customer service from booking the car in to pickup. They arranged a loaner car for the day at no extra cost. Very happy with service. Highly recommended.

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Chris, Toyota Hilux

A1 Service Centre

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I have used A1 a couple of times now. I would certainly recommend them. Friend...

I have used A1 a couple of times now. I would certainly recommend them. Friendly, courteous, and the vehicle was ready at the agreed time. The little extras were also there free of charge.

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Norman, MAZDA 3

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"Good service, good price. I've already recommended them to the family."

Rowan, Holden Commodore

Bentley Auto Repairs

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Michael, Mitsubishi Express Van

About Auto Care

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Very friendly and did a great job. Also dropped me off and picked up after the w...

Very friendly and did a great job. Also dropped me off and picked up after the work was completed. Very happy customer. 5 stars

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Mark, Holden Commodore

Mr Motor

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Margaret, Holden Barina

Alpine Mechanical Service

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Very happy with the service I received. Totally professional, prompt and easy to...

Very happy with the service I received. Totally professional, prompt and easy to deal with.

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tanya, Hyundai ix35

Coastwide Service Centre

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"Happy with the service, will go back again."

Nicole, Hyundai i20

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Fantastic service the guy was on time and very polite and informative, he showed...

Fantastic service the guy was on time and very polite and informative, he showed me what parts were used aswell. Highly recommended.

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Alex, Honda Integra

Victory Auto & Inspection Services

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They provided a fast and professional service , car was ready in matter of hours...

They provided a fast and professional service , car was ready in matter of hours , kept me informed of extra work to be done and related costs associated with replacing a front radius rod , overall cost was reasonable . Thank you , I will use them again .

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Robert, BMW X5

Ashmore RWC and Automotive Services

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As a first timer with these guys was a little apprehensive even though their onl...

As a first timer with these guys was a little apprehensive even though their online reviews were very positive. However can happily endorse the experience of others and recommend Ashmore RWC to others. Great experience, timely and well priced.

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Graeme, Audi A4

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Clay, Jeep Grand Cherokee

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"Cory was very good , turned up on time Knew his stuff , will use him again. "

Anton, Mazda 6

Book trusted and local mechanics with AutoGuru.

Looking to get your car serviced on a Saturday? AutoGuru has mechanics open on a Saturday. You can compare and book these mechanics online... too easy! We allow you to pay upfront via credit card, via PayPal, interest-free with ZipPay or to pay on pickup.

Once you've put in all the important details, we'll show you a list of mechanics that are in Alice. You can sort by price, nearest to you or the highest rated mechanic. Once you've found the perfect mechanic, you can book them online, then and there. We're all about Search, Book and Happy Days at AutoGuru!

Not only do we have trusted mechanics open on a Saturday in your area, they also have amazing reviews from real customers! You know you're getting the best of the best when booking with AutoGuru.

Questions? Speak with a Service Advisor
1300 655 661