Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Best mechanics in Afterlee open Saturday

Rod Bryant Mechanical Repairs

BLAKEBROOK
star star star star star

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star star star star star

Great service ,good advice on how to maintain high kilometer vehicle in cost eff...

Great service ,good advice on how to maintain high kilometer vehicle in cost effective way . Would recommend highly AAA+++

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Seamus, Peugeot 4007

Scenic Motors

BEAUDESERT
star star star star star

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My only complaint would be that the service took 1.5 hours longer than I was tol...

My only complaint would be that the service took 1.5 hours longer than I was told. Which normally wouldn't be such a bad thing, except for that I was car-less and waiting around during the servicing. Excellent service however - they even vacuumed and washed the car!

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Chris, Mitsubishi Lancer

My Mechanic

BALLINA
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"Adam seemed to give a little extra care"

Greg, Toyota Kluger

Tyrepower Varsity Lakes

VARSITY LAKES
star star star star star_half

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star star star star star

Friendly, professional service. Honest, affordable, clean workshop. Beautiful re...

Friendly, professional service. Honest, affordable, clean workshop. Beautiful reception area.

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Chantelle, Ford Falcon

Sandy's Auto Service

airport_shuttle Mobile Mechanic

star star star star star_half

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They communicated well to arrange the service and were timely and thorough with ...

They communicated well to arrange the service and were timely and thorough with the service and recommendations.

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Elia, Mazda 2

Bridgestone Select Robina

ROBINA
star star star star star_border

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star star star star star

"Very professional efficient and upfront. Nice people and great job."

Smritee, Holden Barina

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in North Coast

Varsity Mechanical Services

BURLEIGH HEADS
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Booked in for a log book service. Had to reschedule due to my originally request...

Booked in for a log book service. Had to reschedule due to my originally requested date being unavailable; but the process was relatively smooth and painless. Had good, informative service from Varsity, and am happy to recommend the workshop to other motorists.

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Pat, TOYOTA COROLLA

Nez Motors

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These guys went above and beyond for me and i cannot recommend them enough. Grea...

These guys went above and beyond for me and i cannot recommend them enough. Great service, great workmanship, great knowledge.

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Braydon, Mitsubishi Triton

Ozsports Auto Centre

BURLEIGH HEADS
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"The guys were great. Explained everything in detail. Price was good."

Sue, Renault Scenic

Midas Burleigh Heads

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Friendly, knowledgeable, polite, and Davo took the time to explain what he had d...

Friendly, knowledgeable, polite, and Davo took the time to explain what he had done to my car. Very happy with the service

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Daniel, Subaru Outback

Trade Mechanical and Air Conditioning

CARRARA
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Really genuine guys - made me feel really comfortable with what was needed to be...

Really genuine guys - made me feel really comfortable with what was needed to be done and paid for. Will definitely be going back.

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Shannon, NISSAN TIIDA

Auto Leaders Nerang

CARRARA
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The gentlemen were very helpful with my service and didn't treat me any differen...

The gentlemen were very helpful with my service and didn't treat me any differently because I am a young girl bringing in my car, which has missed a couple of services. They were kind and told me exactly what was going to be happening and everything was done according to plan. I will definitely be going back there.

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Sarah, HYUNDAI VELOSTER

JW Mobile Mechanic

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"Very thorough safety check and excellent communication"

Col, BMW X3

Pulse Auto's

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I have serviced my wife's car at Pulse several times. Andrew and Dennis provide ...

I have serviced my wife's car at Pulse several times. Andrew and Dennis provide a cost effective and quick service. The car had a problem that was effecting its performance when cold. Pulse diagnosed the problem thoroughly and the car is running better than it has been for quite a while. I am happy to recommend Pulse Auto Electrical and Mechanical.

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David, Peugeot 307 CC

Cams Car Care

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"Very friendly service, really helpfull and a good price!"

Arne, Mitsubishi Pajero

My-Tech Mobile Mechanical

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"Mechanic very compitent."

Richard, Volkswagen Golf

BP Penoil

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"A great and professional job...cheaper too!"

David, NISSAN X-TRAIL

A Grade Mobile Mechanic

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Michael and Bryce were so wonderful, got me back on the road to get the kids to ...

Michael and Bryce were so wonderful, got me back on the road to get the kids to school in no time! Such great service - THANKYOU!

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Marika, Audi Q5

Drive In Tune

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"Very honest and reliable down to earth service. Good one Drive in Tune!!"

Ferdy, Mitsubishi ASX

Varsity Lakes Mechanical

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Excellent service and mints from mechanic left on my car seat. Also used uber t...

Excellent service and mints from mechanic left on my car seat. Also used uber to ferry me to and from workshop at no charge.

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Annette, Mazda 2

Redline EFI & Mechanical

BURLEIGH HEADS
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Fantastic service, expert advice, friendly staff. Great to deal with the owner o...

Fantastic service, expert advice, friendly staff. Great to deal with the owner of the business.

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Kara, RENAULT TRAFIC

Currumbin Steering

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"Could not fault a thing. Good price, good service, good people. Very pleased"

Greg, TOYOTA HI-ACE

Elanora Mobile Mechanic

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On time and efficient. Didn't pay a cent more than the fixed price and, knowing ...

On time and efficient. Didn't pay a cent more than the fixed price and, knowing there would be additional things needing to be done, we were given a list of these at the end of the service. Would highly recommend.

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Lucy, MAZDA Mazda3

Autoace Automotive

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Pretty quick and he rang to ask if I wanted something else down before he went a...

Pretty quick and he rang to ask if I wanted something else down before he went and did it which was really nice.

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Charley, Mini Coupe

Currumbin Radiators Mechanical and Air Conditioning

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Great no fuss service, had a good look over my car and gave me a heads up of thi...

Great no fuss service, had a good look over my car and gave me a heads up of things that would be due for next service.

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Chris, Volkswagen Golf VI

Automotive Central

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I was very happy with the service received at Automotive Central. They were very...

I was very happy with the service received at Automotive Central. They were very attentive and focussed on providing the best service possible. I will use them again!

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Garry, Volvo XC60

Brenlee Motors

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"Went smoothly. I'd use them again."

Barry, Honda Accord

V-Turbo Motors

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"Great service"

Michael, Volkswagen Tiguan

A1 Service Centre

BURLEIGH HEADS
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I have used A1 a couple of times now. I would certainly recommend them. Friend...

I have used A1 a couple of times now. I would certainly recommend them. Friendly, courteous, and the vehicle was ready at the agreed time. The little extras were also there free of charge.

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Norman, MAZDA 3

About Auto Care

NERANG
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First time using About Auto Care. Friendly, obliging guys completed 90000 klms s...

First time using About Auto Care. Friendly, obliging guys completed 90000 klms service on my Holden Commodore much to my satisfaction. No problem dropping me off at my place of work and picking me up after my shift. Thanks, I will be back for the next service.

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Wendy, Holden Commodore

Thortos Mobile Mechanics

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The guys were eager to listen were helpful and respectful. Really knew their stu...

The guys were eager to listen were helpful and respectful. Really knew their stuff and didn't feel like I had my prostrate checked after paying bill.

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Craig, Mitsubishi Express Van

Mr Motor

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"Excellent communication and service ☺ Will definitely recommend to others! "

Grant, Ford Falcon

Goodyear Autocare Tweed Heads

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Great experience they were very quick in and out in 3 hours and the set price wa...

Great experience they were very quick in and out in 3 hours and the set price was it, no phone calls trying to say i needed something else done.

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Rebecca, Toyota Hilux

Bentley Auto Repairs

MIAMI
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"Good service, nice people!"

Kelvin, Subaru Tribeca

Alpine Mechanical Service

MERMAID WATERS
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Very happy with the service I received. Totally professional, prompt and easy to...

Very happy with the service I received. Totally professional, prompt and easy to deal with.

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tanya, Hyundai ix35

Coastwide Service Centre

MOLENDINAR
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Friendly service, clean shop, competitive prices, was very happy to tell me, my ...

Friendly service, clean shop, competitive prices, was very happy to tell me, my car was in great condition... I was happy to hear that too

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Damien, Mazda CX-5

Coastwide Mobile Service Centre

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star star star star star

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Brett was very clear with what my car needed and didn’t need done. He arrived on...

Brett was very clear with what my car needed and didn’t need done. He arrived on time and was done much quicker than I thought he would. He also let me know of some other things that’ll need to be seen to in the near future without trying to push another sale on me. Car is also sounding and driving a lot better now.

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Aaron, Nissan Dualis/Dualis+2

Victory Auto & Inspection Services

ASHMORE
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"These guys were great, quick and efficient.. I will use Victory Auto again.."

Garry, Toyota Kluger

Ashmore RWC and Automotive Services

ASHMORE
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Andy / Nick are great, go my verada done and being on a disability they took the...

Andy / Nick are great, go my verada done and being on a disability they took the time with the car, obviously there were repairs that need to be done, but we will work on a stage plan / priority safety to get them fixed and using zippay for me really helps. thanks guys look forward to developing a long term working relationship in the future :)

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Scott, Mitsubishi Verada

Magic Spanners Mobile Mechanics

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star star star star star

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They were bang on time, friendly fast and thorough and best of all cheap. I Will...

They were bang on time, friendly fast and thorough and best of all cheap. I Will use these guys again

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Adam, Holden Barina

2U Auto Care

airport_shuttle Mobile Mechanic

star star star star star

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"Corey's the man! Had me sorted out in no time!"

Jeremy, Nissan X-Trail

Book trusted and local mechanics with AutoGuru.

We're AutoGuru and we make car servicing a breeze. Are you too busy during the week to get your car serviced? Fret not! We have mechanics in your area who are open on Saturday to keep you moving. How good is that?

Let us know your car details and we'll provide you with an up-to-date and accurate quote. Once you've viewed quotes from local mechanics in Afterlee, you can go ahead and secure your booking online!

Not only do we have trusted mechanics open on a Saturday in your area, they also have amazing reviews from real customers! You know you're getting the best of the best when booking with AutoGuru.

Questions? Speak with a Service Advisor
1300 655 661