Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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A & L Transmissions Centre

WALLSEND
star star star star star

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"Quick, friendly, honest, affordable."

Rikki, Hyundai i30

Scott Forbes Automotive

WALLSEND
star star star star star

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"nice and quick, no problems"

Andrei, Mitsubishi Mirage

Bridgestone Select Mayfield

MAYFIELD
star star star star star

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star star star star star

"Very happy with the service. Very good service from Bridgestone Mayfield."

Neil, TOYOTA CAMRY

NRMA Car Servicing Kotara

KOTARA
star star star star star_border

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star star star star star_border

"I was happy with the service"

Perry, Volvo C30

Tyreright Glendale

GLENDALE
star star star star star

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"There staff were courteous and the service was completed promply."

lauren, Mazda 2

Recently requested quotes for Jesmond mechanics

Average quote price in Newcastle

$469.53

Volkswagen Passat

TASKS QUOTED

Logbook Service - 90000 kms / 72 months

$957.70

Nissan Qashqai

TASKS QUOTED

Logbook Service - 80000 kms / 48 months

$452.02

Hyundai i30

TASKS QUOTED

Logbook Service - 90000 kms / 72 months

$563.50

Mitsubishi Triton

TASKS QUOTED

Logbook Service - 150000 kms / 120 months

$719.96

Toyota Yaris

TASKS QUOTED

Logbook Service - 50000 kms / 30 months

$217.48

Toyota Yaris

TASKS QUOTED

Logbook Service - 120000 kms / 72 months

$735.30

Suzuki Swift

TASKS QUOTED

Basic Service

$187.23

Nissan Navara

TASKS QUOTED

Logbook Service - 60000 kms / 36 months

$661.77

Toyota Hilux

TASKS QUOTED

Logbook Service - 80000 kms / 48 months

$517.74

Toyota Camry

TASKS QUOTED

Logbook Service - 90000 kms / 54 months

$590.19

Peugeot 307

TASKS QUOTED

Logbook Service - 100000 kms / 60 months

$289.53

Hyundai Getz

TASKS QUOTED

Basic Service

$161.92

Honda Jazz

TASKS QUOTED

Logbook Service - 180000 kms / 108 months

$218.85

Mazda CX-5

TASKS QUOTED

Logbook Service - 40000 kms / 48 months

$332.32

Nissan Navara

TASKS QUOTED

Logbook Service - 60000 kms / 72 months

$473.50

Toyota Camry

TASKS QUOTED

Logbook Service - 75000 kms / 45 months

$226.39

Mitsubishi Magna

TASKS QUOTED

Battery replacement and Basic Service

$480.10

No deposit & interest free

BOOK NOW, PAY LATER

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Book trusted and local mechanics with AutoGuru.

Find the best car service options in the local Jesmond area using AutoGuru. Compare services from national brands and local mechanics for the best deals right across Newcastle. All prices are fixed upfront, so simply provide us details of your vehicle make and model, confirm the mechanic and click the button to book. Or give us a call on 1300 655 661 and we can do it for you.

At AutoGuru, we are dedicated to giving you access to the best mechanics from Jesmond and the greater Newcastle area. Fixed price quotes mean you can find the mechanic who best suits your budget and location – it’s just so easy!

No matter your vehicle’s make or model, we can give you access to the best Jesmond mechanics who will offer you a great upfront, fixed quote for your repair or service. It really couldn’t be easier!

Don't forget you can also compare and book local mobile mechanics in Jesmond through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Jesmond have the tools to do the job.

Had another crazy week and forgot to organise the car service? We know plenty of trusted mechanics open on Saturday in Jesmond. You can search instant quotes and book your car service or repair within minutes!

Questions? Speak with a Service Advisor
1300 655 661