Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Bridgestone Select Mayfield

MAYFIELD
star star star star star

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star star star star star

My final service before selling my vehicle so i needed peace of mind knowing inw...

My final service before selling my vehicle so i needed peace of mind knowing inwould be taken care of. And i was.

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Kirk, Hyundai iLoad/iMax

Midas Cooks Hill

COOKS HILL
star star star star star

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star star star star star

Really easy to deal with. Was able to book for the time I wanted the following d...

Really easy to deal with. Was able to book for the time I wanted the following day. First service where I haven't been hit with additional charges on top of the standard service fee.

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Gabrielle, Mazda 3

NRMA Car Servicing Kotara

KOTARA
star star star star star_border

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star star star star star

Very professional. Greeted with a friendly reception. Kept informed on service a...

Very professional. Greeted with a friendly reception. Kept informed on service as I was waiting for car to be serviced asap

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John, Holden Cruze

Recently requested quotes for Islington mechanics

Average quote price in Newcastle

$469.53

Volkswagen Beetle

TASKS QUOTED

Logbook Service - 180000 kms / 144 months

$411.20

Holden Colorado

TASKS QUOTED

Logbook Service - 180000 kms / 108 months

$354.29

Holden Colorado

TASKS QUOTED

Basic Service

$235.22

Audi A4

TASKS QUOTED

Brake System Flush and Basic Service

$308.05

No deposit & interest free

BOOK NOW, PAY LATER

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A good mechanic is like a good hairdresser.. when you find one that has you walking out happy you keep going back. Scott and his team are always fast, friendly & accommodating with the best prices around.

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* Minimum service amounts apply

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The Service Centre East Maitland

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Beacon Motors

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I liked their approach. There were a couple of unnecessary things quoted and Exp...

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Charles, Mercedes-Benz Sprinter

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Jean, Toyota Camry

East Coast Tyre & Auto

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I was surprised at the money I saved by not getting my car service done by the c...

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Very impressed with the service i received at Express Lube Erina. Being a female...

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Michelle, Hyundai i20

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Really happy with the workshop. Second time I've used them and they did another ...

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Cassie, Mitsubishi Lancer

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Jodie, Hyundai Santa Fe

Nationwide Auto Service Centre West Gosford

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Damien, Volvo V40

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Scott Forbes Mobile Mechanic

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James, TOYOTA KLUGER

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Max, Holden Barina Spark

Mark Dewhurst Mobile Mechanics

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Mark arrived on time and did a quality service on my car. Good prices and provid...

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Luke, Holden Commodore

Book trusted and local mechanics with AutoGuru.

Find the best mechanic in your area of Newcastle for your next service. AutoGuru compares mechanics and vehicle service options in Islington and the surrounding area, to find you the best deal. Prices are set up front, all you need to do is confirm your vehicle and the service you need, then book.

There’s nothing worse than booking your car in for a service or repair, then discovering it will cost much more than you were originally quoted. Thankfully, that will never happen here at AutoGuru! Find a mechanic in Islington or the greater Newcastle area, get an upfront quote online and pay nothing extra!

Whether your car is due for a 10,000km safety check or a full logbook service, we allow you to compare the most suitable mechanics near Islington for the job. Whatever vehicle you drive, whatever service you need, you’ll never travel far for a quality service again.

Don't forget you can also compare and book local mobile mechanics in Islington through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Islington have the tools to do the job.

Really wanted to go to that Saturday BBQ but need to service your car? We've got you sorted. Book trusted local mechanics in Islington that are open on Saturday and also offer a loan car and a drop off service! Don't let the boring adult stuff get in the way of your weekend. Get instant quotes on AutoGuru and we can help you save money and let you get back to the things you really enjoy!

Questions? Speak with a Service Advisor
1300 655 661