Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

Search and book Newcastle BMW mechanics. Book your car service online and save.

MAKE

MODEL

LOCATION

Australia’s favourite
auto booking site.
Transparent pricing,
no surprises.
Only the best and
most trusted mechanics.

Top BMW mechanics in Newcastle

Scott Forbes Automotive

WALLSEND
star star star star star

LATEST REVIEW

See all
star star star star star

I have been going to Scott now since my new car warranty expired. No problems wh...

I have been going to Scott now since my new car warranty expired. No problems whatsoever and a fair price.

Read more

Steve, Toyota Yaris

Midas Cooks Hill

COOKS HILL
star star star star star

LATEST REVIEW

See all
star star star star star

I would recommend Midas Cooks Hill to anyone who is looking for a logbook servic...

I would recommend Midas Cooks Hill to anyone who is looking for a logbook service on their car. Russell was awesome and I will definitely be taking my car back for my next service. Great customer service, very friendly and helpful. Extremely happy with everything:) Thanks so much Russell:)

Read more

Helen, Kia Rio

Broadmeadow Tyres & Service

BROADMEADOW
star star star star star_half

LATEST REVIEW

See all
star star star star star_border

workshop reception and waiting area was very clean and welcoming. Staff were fri...

workshop reception and waiting area was very clean and welcoming. Staff were friendly and courteous. Wait for work completion was longer than expected.

Read more

Linda, Holden Epica

Bridgestone Select Mayfield

MAYFIELD
star star star star star

LATEST REVIEW

See all
star star star star star

"All went well. No surprises with the bill."

Archie, Mazda CX-7

A & L Transmissions Centre

WALLSEND
star star star star star

LATEST REVIEW

See all
star star star star star

"Quick, friendly, honest, affordable."

Rikki, Hyundai i30

Recently requested BMW quotes for Newcastle mechanics

Average quote price in Newcastle

$287.65

THE JUNCTION

BMW 3 Series

TASKS QUOTED

Basic Service

$247.69

BIRMINGHAM GARDENS

BMW 3 Series

TASKS QUOTED

Logbook Service - Inspection I

$380.14

WALLSEND

BMW X3

TASKS QUOTED

Logbook Service - Condition Based Service

$495.98

NEWCASTLE CBD

BMW X3

TASKS QUOTED

Basic Service

$269.93

MAYFIELD

BMW 3 Series

TASKS QUOTED

Logbook Service - Condition Based Service

$1,219.88

WALLSEND

BMW 3 Series

TASKS QUOTED

Basic Service

$250.07

NEWCASTLE CBD

BMW 1 Series

TASKS QUOTED

Basic Service

$237.48

NEWCASTLE CBD

BMW 3 Series

TASKS QUOTED

Logbook Service - Condition Based Service

$559.33

LAMBTON

BMW 5 Series

TASKS QUOTED

Basic Service

$267.38

NEWCASTLE CBD

BMW 5 Series

TASKS QUOTED

Logbook Service - Condition Based Service

$515.34

NEWCASTLE CBD

BMW 3 Series

TASKS QUOTED

Re-gas Air-conditioning

$149.00

WALLSEND

BMW X5

TASKS QUOTED

Logbook Service - Inspection II

$651.86

WALLSEND

BMW X5

TASKS QUOTED

Basic Service

$328.22

NEWCASTLE CBD

BMW X1

TASKS QUOTED

Logbook Service - Condition Based Service

$432.46

BERESFIELD

BMW X5

TASKS QUOTED

Basic Service

$248.92

BERESFIELD

BMW 3 Series

TASKS QUOTED

Basic Service

$233.15

Other BMW mechanics in Newcastle

NRMA Car Servicing Kotara

KOTARA
star star star star star_border

LATEST REVIEW

See all
star star star star star

Awesome, friendly staff. Service was done with no hassles and the free car wash ...

Awesome, friendly staff. Service was done with no hassles and the free car wash was just as good as if I'd paid someone to do it. Will definitely be going back again

Read more

Matthew, Mazda 3

Mark Hancock Automotive Repairs Pty Ltd

BENNETTS GREEN
star star star star star

LATEST REVIEW

See all
star star star star star

I found that the workshop gave a very good service and excellent customer servic...

I found that the workshop gave a very good service and excellent customer service.

Read more

Boudan, HONDA ACCORD

InGear Mechanical

TOMAGO
star star star star star

LATEST REVIEW

See all
star star star star star

Very friendly staff, I have absolutely no issues recommending these guys to peop...

Very friendly staff, I have absolutely no issues recommending these guys to people.

Read more

Morgyn, Hyundai i30

Bridgestone Service Centre Thornton

THORNTON
star star star star star

LATEST REVIEW

See all
star star star star star

Bridgestone Service Centre Thornton arranged all the parts for the service of my...

Bridgestone Service Centre Thornton arranged all the parts for the service of my Tiguan and got the job done. Good, friendly service. I will definitely take my cars back to them for servicing.

Read more

Bruce, Volkswagen Tiguan

Tyreright Glendale

GLENDALE
star star star star star

LATEST REVIEW

See all
star star star star star

"Ontime and friendly staff."

Mattin, Hyundai Elantra

* Minimum service amounts apply

G S Mechanical Pty Ltd

WHITEBRIDGE
star star star star star

LATEST REVIEW

See all
star star star star star

Excellent service. Really good advice on car. It worth every dollar With the fre...

Excellent service. Really good advice on car. It worth every dollar With the free car wash, vacuum and free car loan. Five stars car service. Cheers.

Read more

Veera, Hyundai i30

The Service Centre East Maitland

EAST MAITLAND
star star star star star_half

LATEST REVIEW

See all
star star star star star_border

Good advice after the service was complete. made good suggestions on other work ...

Good advice after the service was complete. made good suggestions on other work that may be required. Nice people.

Read more

Ryan, Mazda CX-5

Leeroy's Automotive

CARDIFF
star star star star star

LATEST REVIEW

See all
star star star star star

"Quick and easy. Mechanics helpdul"

Kristie, Mazda 3

Smart Torque Automotive

MAITLAND
star star star star star

LATEST REVIEW

See all
star star star star star

Rich was friendly, helpful and efficient. The team at Smart Torque is fantastic....

Rich was friendly, helpful and efficient. The team at Smart Torque is fantastic. Made me feel comfortable knowing my car was in good hands. I'll definitely be going back!

Read more

Catherine, JEEP COMPASS

Belmont Automotive Service Centre

BELMONT
star star star star star

LATEST REVIEW

See all
star star star star star

Very good. The guy at the shop is very helpful and friendly. The service is fast...

Very good. The guy at the shop is very helpful and friendly. The service is fast and efficient.

Read more

Corazon, MERCEDES C180

Express Lube Cessnock

CESSNOCK
star star star star_half star_border

LATEST REVIEW

See all
star star star star star

"I couldn't have asked for any better service"

Andrew, Suzuki Swift

Ultimate Automotive

TORONTO
star star star star star

LATEST REVIEW

See all
star star star star star

"i will use Ultimate Automotive again as I trust them and value their service."

Shane, TOYOTA CAMRY

Beacon Motors

LORN
star star star star star

LATEST REVIEW

See all
star star star star star

"Was nice and quick. Would recommend"

Chad, Nissan Navara/Pick-up

Express Lube Tuggerah

TUGGERAH
star star star star star_half

LATEST REVIEW

See all
star star star star star

Workshop kept me informed at all stages of the job and promptly called me when m...

Workshop kept me informed at all stages of the job and promptly called me when my car was ready.. The hire car came in very handy and was shown how to use its control's before heading off.

Read more

Harry, Mitsubishi Triton

Tyreright Toukley

TOUKLEY
star star star star star

LATEST REVIEW

See all
star star star star star

Explained what they did and was done in a timely and efficient manner. I definit...

Explained what they did and was done in a timely and efficient manner. I definitely will be using them again

Read more

Daniel, Holden Epica

Bridgestone Select Tuggerah

TUGGERAH
star star star star star

LATEST REVIEW

See all
star star star star star

"Very friendly staff and great service"

Kylie, HONDA CR-V

Tyreright Tuggerah

TUGGERAH
star star star star star

LATEST REVIEW

See all
star star star star star

Easy guys to deal with. And super fast time on my service. Would recommend highl...

Easy guys to deal with. And super fast time on my service. Would recommend highly

Read more

John, Holden Commodore

SBR Automotive Repairs

TUGGERAH
star star star star star

LATEST REVIEW

See all
star star star star star

"Found everyone very nice courteous and was extremely Happy with the service"

Jean, Toyota Camry

Oztech Motor Mechanics

TEA GARDENS
star star star star star_border

LATEST REVIEW

See all
star star star star star_border

Good feedback but would like to have been rung to sort the problem rather than t...

Good feedback but would like to have been rung to sort the problem rather than to go back later for the things that could have been attended there and then

Read more

Kate, PEUGEOT 4007

East Coast Tyre & Auto

TUGGERAH
star star star star star_border

LATEST REVIEW

See all
star star star star star_border

I was surprised at the money I saved by not getting my car service done by the c...

I was surprised at the money I saved by not getting my car service done by the car dealer. My invoice definitely listed all the log book service requirements to maintain my warranty. I've only given 4 stars because I was verbally advised that my brakes were still okay, but I didn't get any facts, such as an estimate of mileage or depth of lining left on the pads/discs. I will consider using them again.

Read more

Joy, Kia Cerato

NRMA Car Servicing Gosford

GOSFORD
star star star star star

LATEST REVIEW

See all
star star star star star

They were honest and on time, it was even nice that they washed and vaccumed my ...

They were honest and on time, it was even nice that they washed and vaccumed my car for free

Read more

Michele, Toyota RAV4

Express Lube Erina

ERINA
star star star star star

LATEST REVIEW

See all
star star star star star

"A very honest pink-slip inspection with no unnecessary extra costs. Thanks!"

George, Mazda 323/323F

Express Lube West Gosford

WEST GOSFORD
star star star star star_half

LATEST REVIEW

See all
star star star star star

"Very efficient and friendly service. Service was done quickly"

Rebecca, Toyota RAV4

Nationwide Auto Service Centre West Gosford

WEST GOSFORD
star star star star star

LATEST REVIEW

See all
star star star star star_border

I knew the air filter housing was Not properly locked by the previous mechanic w...

I knew the air filter housing was Not properly locked by the previous mechanic who service my car. The owner told me wheni picked up my car that it was not closed properly. I knew then he properly checked all corners of the engine coz the clips of the housing were hidden behind the housing. Engine was running smoother after service

Read more

Noel, Mazda CX-5

Kariong Automotive

KARIONG
star star star star star

LATEST REVIEW

See all
star star star star star

"Guys are very knowledgeable, quick and valuable service"

Alissa, Nissan Patrol

Express Lube WoyWoy

BLACKWALL
star star star star star

LATEST REVIEW

See all
star star star star star

Except for the fact that I booked my service online and on the day the mechanic ...

Except for the fact that I booked my service online and on the day the mechanic didn't know what service he needed to do

Read more

Paul, Kia Cerato

Zack's Automotive

MUSWELLBROOK
star star star star star

LATEST REVIEW

See all
star star star star star

Very detailed and professional car servicing by Zac's and great value for mony t...

Very detailed and professional car servicing by Zac's and great value for mony too

Read more

Colleen, Honda Accord Euro

Singleton Auto Electrical Service

SINGLETON
star star star star star_half

LATEST REVIEW

See all
star star star star star

Thank you so much, great service, great price, and extremely friendly staff. I ...

Thank you so much, great service, great price, and extremely friendly staff. I will Definitely use this service again.

Read more

Belinda, Holden Colorado

Procar Pty Ltd

CROMER
star star star star star

LATEST REVIEW

See all
star star star star star

"Great job done."

Andrew, Toyota Kluger

Hi Tech Automotive

WOY WOY
star star star star star

LATEST REVIEW

See all
star star star star star

when I dropped my car off for a service I was greeted in a friendly manner and t...

when I dropped my car off for a service I was greeted in a friendly manner and then driven back home to await the completion. I was the picked up and returned to my car and have to say the whole procedure was a pleasure. I can highly recommend this local mechanic to those seeking the good old fashioned "service with a smile", which is very hard to find. I will return !!

Read more

Michelle, Hyundai i30

No deposit & interest free

BOOK NOW, PAY LATER

Questions? Speak with a Service Advisor
1300 655 661