Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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A & L Transmissions Centre

WALLSEND
star star star star star

LATEST REVIEW

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star star star star star

The guys there were very nice and welcoming. Booked in for a 135,000 km log book...

The guys there were very nice and welcoming. Booked in for a 135,000 km log book service on my Commodore. Booked in at 8 am, and had my car back by lunchtime. Fast, efficient and great value for money. Will be using these guys again in the future.

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Steve, HOLDEN COMMODORE

Scott Forbes Automotive

WALLSEND
star star star star star

LATEST REVIEW

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star star star star star

Shawn, the mechanic who serviced my vehicle was excellent and delivered a qualit...

Shawn, the mechanic who serviced my vehicle was excellent and delivered a quality work for my Corolla. Unbeatable price with exceptional work quality. I cant find a reason to say no yet.

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Vince, Toyota Corolla

Bridgestone Select Mayfield

MAYFIELD
star star star star star

LATEST REVIEW

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star star star star star

"All went well. No surprises with the bill."

Archie, Mazda CX-7

Broadmeadow Tyres & Service

BROADMEADOW
star star star star star_half

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star star star star star

"Wonderful experience with mechanic and very friendly. Communication fantastic"

sharmaine, Holden Astra

NRMA Car Servicing Kotara

KOTARA
star star star star star_border

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star star star star star

"Good price, good service, hassle free. Would recommend to anyone."

Veera, Hyundai i30

Tyreright Glendale

GLENDALE
star star star star star

LATEST REVIEW

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star star star star star

"There staff were courteous and the service was completed promply."

lauren, Mazda 2

Recently requested quotes for Birmingham Gardens mechanics

Average quote price in Newcastle

$469.53

BMW 3 Series

TASKS QUOTED

Logbook Service - Inspection I

$381.35

Nissan Pathfinder

TASKS QUOTED

Logbook Service - 230000 kms / 138 months

$259.27

Toyota Camry

TASKS QUOTED

Basic Service

$184.42

Toyota Aurion

TASKS QUOTED

Logbook Service - 135000 kms / 81 months

$383.53

Volkswagen Jetta

TASKS QUOTED

Logbook Service - 60000 kms / 48 months

$393.90

Hyundai i45

TASKS QUOTED

Logbook Service - 120000 kms / 96 months

$361.63

Ford Mondeo

TASKS QUOTED

Logbook Service - 105000 kms / 84 months

$420.71

Honda Accord Euro

TASKS QUOTED

Logbook Service - 90000 kms / 54 months

$378.91

Kia Optima

TASKS QUOTED

Logbook Service - 165000 kms / 132 months

$348.57

Subaru Liberty

TASKS QUOTED

Logbook Service - 112500 kms / 54 months

$421.99

Nissan Altima

TASKS QUOTED

Logbook Service - 120000 kms / 72 months

$438.96

Mazda 6

TASKS QUOTED

Logbook Service - 90000 kms / 54 months

$427.24

Toyota Starlet

TASKS QUOTED

Logbook Service - 220000 kms / 132 months

$149.97

Mazda 323

TASKS QUOTED

Logbook Service - 180000 kms / 108 months

$241.88

Mazda 323

TASKS QUOTED

Basic Service

$359.50

Holden Astra

TASKS QUOTED

$170.00

Ssangyong Korando

TASKS QUOTED

Logbook Service - 120000 kms / 72 months

$457.77

Mazda 2

TASKS QUOTED

Logbook Service - 10000 kms / 6 months

$178.49

Volkswagen Golf

TASKS QUOTED

Logbook Service - 45000 kms / 36 months

$318.91

Mitsubishi Mirage

TASKS QUOTED

Logbook Service - 75000 kms / 60 months

$192.43

Toyota Corolla

TASKS QUOTED

Basic Service

$166.76

Volkswagen Golf

TASKS QUOTED

Logbook Service - 15000 kms / 12 months

$269.45

Mazda 3

TASKS QUOTED

$304.00

No deposit & interest free

BOOK NOW, PAY LATER

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From the reminder emails to the greeting at reception BASC it is the real deal ...

From the reminder emails to the greeting at reception BASC it is the real deal in old fashion service. BASC was recommended to me by friends and family who have older cars and were impressed by their cleanliness and attention to detail. I had my Hyundai 45,000km new car service done and the experience exceeded my expectations. Love my new car smell when I left the workshop! Danny Wilson. Swansea

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"i will use Ultimate Automotive again as I trust them and value their service."

Shane, TOYOTA CAMRY

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Good advice after the service was complete. made good suggestions on other work ...

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Rich was friendly, helpful and efficient. The team at Smart Torque is fantastic....

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Book trusted and local mechanics with AutoGuru.

You’ll always find the right Birmingham Gardens mechanics & car services here at AutoGuru! Just fill in our ‘Instant Quotes’ form, browse the quotes from the Newcastle mechanics closest to you and book in. All the quotes are fixed, so you’ll always know ahead of time how much you’ll pay.

When you book a service through us, you know exactly what you’re getting and for what price. We show results for mechanics in and around Birmingham Gardens offering the exact scheduled service tasks you need; so all that varies is the parts and labour cost from mechanic to mechanic. Search, book, happy days.

No matter your vehicle’s make or model, we can give you access to the best Birmingham Gardens mechanics who will offer you a great upfront, fixed quote for your repair or service. It really couldn’t be easier!

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Really wanted to go to that Saturday BBQ but need to service your car? We've got you sorted. Book trusted local mechanics in Birmingham Gardens that are open on Saturday and also offer a loan car and a drop off service! Don't let the boring adult stuff get in the way of your weekend. Get instant quotes on AutoGuru and we can help you save money and let you get back to the things you really enjoy!

Questions? Speak with a Service Advisor
1300 655 661