Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Bridgestone Service Centre Thornton

THORNTON
star star star star star

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Everything was very good for service , place nice and clean and staff helpful an...

Everything was very good for service , place nice and clean and staff helpful and pleasant . On booking the service through the agent a card was promised for holidays , after the service I am yet to hear anything from the agency . This is not the responsibility of the people doing the service rather the booking company.

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David, Holden Calais

InGear Mechanical

TOMAGO
star star star star star

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Very friendly, helpful and great service. This is the second time my car has bee...

Very friendly, helpful and great service. This is the second time my car has been serviced here.

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Chris, Volkswagen Tiguan

The Service Centre East Maitland

EAST MAITLAND
star star star star star_half

LATEST REVIEW

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star star star star star_border

Good advice after the service was complete. made good suggestions on other work ...

Good advice after the service was complete. made good suggestions on other work that may be required. Nice people.

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Ryan, Mazda CX-5

Scott Forbes Automotive

WALLSEND
star star star star star

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star star star star star

Work was done quickly and exactly as quoted. Car was ready faster than I expecte...

Work was done quickly and exactly as quoted. Car was ready faster than I expected with a friendly approach and speedy notification so I could pick up.

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Joanne, Audi A3/A3 Sportback

A & L Transmissions Centre

WALLSEND
star star star star star

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star star star star star

a small company that go above and beyond to make their customers feel comfortabl...

a small company that go above and beyond to make their customers feel comfortable

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Linda, Holden Epica

Smart Torque Automotive

MAITLAND
star star star star star

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The team at Smart Torque were fantastic. Great and friendly service, very knowle...

The team at Smart Torque were fantastic. Great and friendly service, very knowledgeable and an absolute pleasure dealing with Leigh and the team. Will be coming back again and again.

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Nick, Holden Cruze

Recently requested quotes for Beresfield mechanics

Average quote price in Newcastle

$469.53

Holden Commodore

TASKS QUOTED

Logbook Service - 30000 kms / 18 months

$265.56

Mazda 3

TASKS QUOTED

Logbook Service - 210000 kms / 126 months

$221.60

Jeep Wrangler

TASKS QUOTED

Logbook Service - 48000 kms / 24 months

$659.49

Holden Cruze

TASKS QUOTED

Basic Service

$230.00

Holden Colorado

TASKS QUOTED

Logbook Service - 195000 kms / 117 months

$300.16

Toyota Landcruiser Prado

TASKS QUOTED

Basic Service

$232.00

Mazda 3

TASKS QUOTED

Logbook Service - 10000 kms / 12 months

$249.57

Honda HR-V

TASKS QUOTED

Logbook Service - 30000 kms / 24 months

$201.08

Nissan Navara

TASKS QUOTED

Logbook Service - 60000 kms / 36 months

$339.09

Ford Ranger

TASKS QUOTED

Logbook Service - 260000 kms / 156 months

$633.34

BMW X5

TASKS QUOTED

Basic Service

$251.77

BMW 3 Series

TASKS QUOTED

Basic Service

$223.03

Toyota Corolla

TASKS QUOTED

Basic Service

$230.00

Holden Commodore

TASKS QUOTED

Basic Service

$236.00

No deposit & interest free

BOOK NOW, PAY LATER

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Beacon Motors

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Helen, Kia Rio

Mark Hancock Automotive Repairs Pty Ltd

BENNETTS GREEN
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I have been going to Mark Hancock for About 6 years to have my car serviced. The...

I have been going to Mark Hancock for About 6 years to have my car serviced. They are always so friendly and helpful! I would highly recommend this family run business to anyone.

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Michelle, NISSAN X-TRAIL

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"i will use Ultimate Automotive again as I trust them and value their service."

Shane, TOYOTA CAMRY

Belmont Automotive Service Centre

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From the reminder emails to the greeting at reception BASC it is the real deal ...

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"Very efficient. Explained additional work needed well."

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SBR Automotive Repairs

TUGGERAH
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Jean, Toyota Camry

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TUGGERAH
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Robyn, Holden Commodore

Book trusted and local mechanics with AutoGuru.

Find the best mechanic in your area of Newcastle for your next service. AutoGuru compares mechanics and vehicle service options in Beresfield and the surrounding area, to find you the best deal. Prices are set up front, all you need to do is confirm your vehicle and the service you need, then book.

At AutoGuru, we have partnered with only the top quality mechanics throughout Newcastle, helping you to easily source the mechanic that’s closest to you in Beresfield. All our listed comparison quotes are the upfront price and that’s all you’ll pay!

You’ll find trusted Beresfield mechanics fast at AutoGuru. Whether you need a logbook service, a tune up, a wheel alignment or a repair, we have the mechanic that can work on your make and model of car for a fixed, upfront price.

Don't forget you can also compare and book local mobile mechanics in Beresfield through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Beresfield have the tools to do the job.

Had another crazy week and forgot to organise the car service? We know plenty of trusted mechanics open on Saturday in Beresfield. You can search instant quotes and book your car service or repair within minutes!

Questions? Speak with a Service Advisor
1300 655 661