Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Best mechanics in New England open Saturday

Tyreright Tamworth

Taminda
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They were professional. Took time to explain what was needed and their prices we...

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James, Holden Barina/Barina Classic

Midas Armidale

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David, Nissan X-Trail

Mobi-Tec Mobile Mechanics

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Jodi, Ford Fiesta

My-Tech Mobile Mechanical

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"Prompt, helpful and good advice, very happy with service. Thanks Cam."

Jack, Mitsubishi Triton

Mikes Mobile Mechanics

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"Consistent, thorough and service with a smile."

Ben, Ford Ranger

Ozsports Auto Centre

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The gentleman who helped me was fantastic. Very good price, very quick service a...

The gentleman who helped me was fantastic. Very good price, very quick service and nothing was too much to ask. He even showed me how dirty my air filters were and explained why I actually needed to replace them. The best mechanic I've ever been to. I've recommended these guys to my family and friends now as good mechanics are so hard to come by. Thankyou Ozsome!!!

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Rachel, Suzuki Swift

Tyrepower Varsity Lakes

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Barry, Honda Accord

Llewellyn Motors

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I am basically very happy with the service that I received from LLewlyn Motors e...

I am basically very happy with the service that I received from LLewlyn Motors except that that overlooked one item on the maintenance schedule - flush the brake fluid. They have offered for me to bring it back into be done. However this is a hassle for me as I live an hour away and never go to Ipswich except for my vehicle servicing. The staff were very friendly and helpful and there was an excellent customer lounge with tea and coffee facilities. There was also a cafe on site for coffee, food etc.

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Howard, HOLDEN CRUZE

Customers love our New England mechanics

2012 Chrysler 300 image

Josh N

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Gunnedah Diesel Service GUNNEDAH

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Brilliant, quick and did a great job

New England Service Centres by Suburb

Recently requested quotes for New England mechanics

Average quote price in New England

$432.79

WINTON

Holden Commodore

TASKS QUOTED

Logbook Service - 30000 kms / 18 months

$165.75

GUNNEDAH

Nissan Navara

TASKS QUOTED

Logbook Service - 20000 kms / 24 months

$392.65

EAST TAMWORTH

Mitsubishi Triton

TASKS QUOTED

Logbook Service - 120000 kms / 96 months

$640.76

WEST TAMWORTH

Toyota Hilux

TASKS QUOTED

Logbook Service - 150000 kms / 90 months

$715.87

CALALA

Hyundai i30

TASKS QUOTED

Logbook Service - 30000 kms / 24 months

$174.78

EAST TAMWORTH

Holden Commodore

TASKS QUOTED

Basic Service

$279.18

TAMWORTH

Volkswagen Tiguan

TASKS QUOTED

Logbook Service - 45000 kms / 36 months

$246.05

HILLVUE

Hyundai Elantra

TASKS QUOTED

Basic Service

$102.73

No deposit & interest free

BOOK NOW, PAY LATER

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Book trusted and local mechanics with AutoGuru.

Looking to get your car serviced on a Saturday? AutoGuru has mechanics in your area that are open. You can compare and book mechanics online in an instant. We allow you to pay upfront via credit card, PayPal, interest-free with ZipPay or pay on pickup. Booking your service has never been easier!

Once you've put in all the important details, we'll populate competitive quotes from mechanics who are open on a Saturday in your area. You can sort by price, nearest to you or highest rated. Once you've found the best mechanic for you, all you have to do is book online! You can pay via credit card or Paypal as well as interest-free payments via ZipPay! You can also pay on pick up. Too easy!

Need a logbook service? No problem. Need a basic service? Boom. Done. To make your life easier, we can even help you find trusted mechanics that are open on a Saturday near you!

Questions? Speak with a Service Advisor
1300 655 661