Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

Search and book Gum Flat mechanics. Book your car service online and save.

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Cooper Auto Service Centre

GLEN INNES
star star star star star

LATEST REVIEW

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star star star star star

I was their first Fixed Price Car Service customer and they treated me as though...

I was their first Fixed Price Car Service customer and they treated me as though I was a local. Great service and very handy to have the fixed price up front. Would definitely use again!

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Kerri, Subaru Outback

Carson's Car Care

WEST ARMIDALE
star star star star star_half

LATEST REVIEW

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star star star star star

Got dropped off back to work after taking the car in for a 200000km service mid ...

Got dropped off back to work after taking the car in for a 200000km service mid morning. They called me around 3pm to say the car was ready and then came and picked me up from my home address as i'd finished work. Was a bigger service than usual and I am happy with the job they done.

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Richie, Toyota RAV4

Midas Armidale

ARMIDALE CBD
star star star star star

LATEST REVIEW

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star star star star star

Mechanic was friendly and knowledgeable, car ran as good as new after the servic...

Mechanic was friendly and knowledgeable, car ran as good as new after the service. Great price, no complaints!

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Jarrah, MAZDA Mazda6

Tyreright Tamworth

TAMINDA
star star star star star_half

LATEST REVIEW

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Very helpful, quick happy to drop you off and pick you up after te service compl...

Very helpful, quick happy to drop you off and pick you up after te service completed

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Catherine, Honda Civic

Gunnedah Diesel Service

GUNNEDAH
star star star star star

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"Brilliant, quick and did a great job"

Josh, Chrysler 300

Goodyear Autocare Coffs Harbour

COFFS HARBOUR CBD
star star star star star

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"Scheduled maintenance carried out in good time and at a good price."

David, KIA CERATO

Bridgestone Select Coffs Harbour

COFFS HARBOUR CBD
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"I had good service will go back to Bridgestone"

Mark, Great Wall Motors V Series

No deposit & interest free

BOOK NOW, PAY LATER

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Automax Service Centre

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All fabulous, I will take my car back to Marcus (I live in Queensland). The serv...

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Les Pepper Mechanical

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Keith, Mercedes-Benz E-Class

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"Friendly staff and vehicle was ready by the promised time"

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Rod Bryant Mechanical Repairs

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Great service ,good advice on how to maintain high kilometer vehicle in cost eff...

Great service ,good advice on how to maintain high kilometer vehicle in cost effective way . Would recommend highly AAA+++

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Seamus, Peugeot 4007

BP Penoil

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"A great and professional job...cheaper too!"

David, NISSAN X-TRAIL

TTM Automotive

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TTM, Hard to beat. Great HONEST service, the old fashioned kind. Came & picked...

TTM, Hard to beat. Great HONEST service, the old fashioned kind. Came & picked me up when the car was finished. Most definitely recommend.

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Kristine, JEEP CHEROKEE

John Oxley Motors

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Very professional staff. Efficient and run me through the things they did in a w...

Very professional staff. Efficient and run me through the things they did in a way that I understood. Thanks for a great service. Will be back.

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Erin, Toyota Yaris

A1 Exhaust and Mechanical

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"Fast friendly good service will be back."

Brian, Skoda Yeti

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I will not be going back. I left my phone number with them and let them know I w...

I will not be going back. I left my phone number with them and let them know I was killing time in town until they called me to let me know they were finished. I never received a call. When I returned 7 hours later, they told me that I had a puncture and figured I’d want it fixed and put $33 on to the fixed price. I would have appreciated a phone call letting me know they were adding an extra necessary item. Not impressed at all. Did not feel like a ‘valued’ customer. So, still looking for a mechanic since moving to the area.

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Angie, Toyota Corolla

My Mechanic

BALLINA
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"Adam seemed to give a little extra care"

Greg, Toyota Kluger

Drive In Tune

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"Very honest and reliable down to earth service. Good one Drive in Tune!!"

Ferdy, Mitsubishi ASX

Lockyer Valley Toyota

GATTON
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I had mistakenly mixed up my dates and came a week early. They were able to f...

I had mistakenly mixed up my dates and came a week early. They were able to fit my car in and service it within a reasonable time frame. Brett kindly offered me the use of the car that he was using if I needed a car. thankyou.

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fleur, Toyota Corolla

Zack's Automotive

MUSWELLBROOK
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Very detailed and professional car servicing by Zac's and great value for mony t...

Very detailed and professional car servicing by Zac's and great value for mony too

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Colleen, Honda Accord Euro

Scenic Motors

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My only complaint would be that the service took 1.5 hours longer than I was tol...

My only complaint would be that the service took 1.5 hours longer than I was told. Which normally wouldn't be such a bad thing, except for that I was car-less and waiting around during the servicing. Excellent service however - they even vacuumed and washed the car!

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Chris, Mitsubishi Lancer

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Ipswich City Mechanical & Auto Electrical

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I found Ipswich city mechanical really wonderful. When I went to collect my car,...

I found Ipswich city mechanical really wonderful. When I went to collect my car, everything that was done or needed to be done was explained in detail and for me, as a person who doesn’t know much about cars, this helped me build trust with these mechanics and know that my car is in good hands. Would and have recommended to people I know.

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Louise, Volkswagen Golf VI

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BB Garage

WEST IPSWICH
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Bodie knows cars and is always professional and courteous. BB Garage provide gre...

Bodie knows cars and is always professional and courteous. BB Garage provide great service. I would go back for sure.

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Elyse, Mazda CX-5

Midas Ipswich

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It was my first time I went to Midas. It was a really good experience. They have...

It was my first time I went to Midas. It was a really good experience. They have good mechanics and good management. You can book service online and save your time. I got car serviced at really cheap price plus got 12 months roadside assistance.

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Arun, TOYOTA AURION

Harris Brake Clutch and Mechanical

NORTH IPSWICH
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The guys at the workshop have great customer service, going right out of their ...

The guys at the workshop have great customer service, going right out of their way to get quality parts for great price and kept me fully aware of what work they had to perform giving me quotes and really going above and beyond to get it under, not only does it stop there, they explained what work they had done and what is needed without asking or looked at as if I had no clue what they were on about . These guys are great!!!

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Rebecca, Subaru Forester

Llewellyn Motors

BOOVAL
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The service was done correctly as it appears and they were friendly and helpful ...

The service was done correctly as it appears and they were friendly and helpful but trustworthy was lost when we were advised that front brakes needed to be done when not required. Vehicle was supposed to be borderline un-roadworthy but we were not advised prior to vehicle collection, it came across as a upsell attempt as we hadn't noticed any braking limitations prior to the vehicle been serviced, nor upon leaving the service centre.

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Beverly, HOLDEN ASTRA

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Bridgestone Select Springfield Orion

SPRINGFIELD CENTRAL
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First time user of Bridgestone Select Springfield Orion - no complaints about th...

First time user of Bridgestone Select Springfield Orion - no complaints about the service and will use again.

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Susan, Volkswagen Golf V

Tyrepower Varsity Lakes

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"Service was great was done on time and a great price"

Symon, Holden Commodore

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"Very professional efficient and upfront. Nice people and great job."

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Thank you so much John! I will not go anywhere else now! You are the best ;) and...

Thank you so much John! I will not go anywhere else now! You are the best ;) and thanks for the little candy :)

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Jamie was fantastic!!! Kept us up to date on what needed to done. Was very friendly and welcoming! Would recommend this service.

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Sarah, Holden Cruze

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Went there and service was amazing, the guys were super friendly and my car is r...

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Cristhian, Nissan Pulsar

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Nez Motors

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Would highly recommend Nez Motors. They looked after both myself and my car fant...

Would highly recommend Nez Motors. They looked after both myself and my car fantastically!

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Christina, Subaru Impreza

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Bridgestone Select Springfield

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They did a awesome job on my car and we're fast & efficient Also good friendly ...

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Kaine, Dodge Caliber

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Robert, Nissan Dualis/Dualis+2

Currumbin Steering

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"Could not fault a thing. Good price, good service, good people. Very pleased"

Greg, TOYOTA HI-ACE

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About Auto Care

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First time using About Auto Care. Friendly, obliging guys completed 90000 klms s...

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Wendy, Holden Commodore

Auto Leaders Nerang

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The gentlemen were very helpful with my service and didn't treat me any differen...

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Sarah, HYUNDAI VELOSTER

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Autoace Automotive

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Mr Motor

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"Couldn't fault it. Good service, gave me a lift and offered a courtesy car."

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Midas Burleigh Heads

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What a great experience! David was really honest, listened well and read all th...

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Marika, Audi Q5

Automotive Central

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I was very happy with the service received at Automotive Central. They were very...

I was very happy with the service received at Automotive Central. They were very attentive and focussed on providing the best service possible. I will use them again!

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Garry, Volvo XC60

Brenlee Motors

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Extremely friendly with prompt and professional service, couldn’t fault the guys...

Extremely friendly with prompt and professional service, couldn’t fault the guys. Will definitely be back.

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Chris, Toyota RAV4

A1 Service Centre

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I have used A1 a couple of times now. I would certainly recommend them. Friend...

I have used A1 a couple of times now. I would certainly recommend them. Friendly, courteous, and the vehicle was ready at the agreed time. The little extras were also there free of charge.

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Norman, MAZDA 3

V-Turbo Motors

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"Great service"

Michael, Volkswagen Tiguan

RTR Mechanical

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Mobi-Tec Mobile Mechanics

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"just a very good person"

David, Suzuki Swift

Killer Parts and Mechanical

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I found John to be very pleasant. He went out of his way to accommodate some spe...

I found John to be very pleasant. He went out of his way to accommodate some special circumstances (unrelated to the vehicle service) that I had to deal with on the day of the booking. I appreciated that.

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Paul, Honda Accord

A Grade Mobile Mechanic

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I can't say enough about how highly I rate Michael and his team. Michael cares m...

I can't say enough about how highly I rate Michael and his team. Michael cares more about helping people than the $$$ Michael has come to my rescue on at least three occasions, even so far as picking me up to take me back to my disabled car. He has solved the problems I have had, quickly and at a great price. I have no hesitation in recommending Michael and his team. He is not only a great mechanic, but a great human being as well.

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Lynne, Nissan Tiida

Sandy's Auto Service

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"On time, reliable and did a great job. Thanks"

Marius, Toyota Landcruiser

Elanora Mobile Mechanic

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Peter was very professional, arrived when he said he would and carried out the s...

Peter was very professional, arrived when he said he would and carried out the service in an efficient manner. I was very pleased with the service he provided.

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Jackie, Hyundai i20

Book trusted and local mechanics with AutoGuru.

If you need to book in for a service but don’t want to deal with shifty mechanics and their hidden costs, then AutoGuru is for you! We have access to all the best mechanics in New England so we can find you a Gum Flat mechanics & car services quote that’s transparent and easy to book. It really couldn’t be easier!

Using AutoGuru takes the guesswork out of finding a quality mechanic in the Gum Flat area. When you enter your vehicle details and the service you need, we only compare mechanics that match this criteria. What’s more, prices are fixed upfront, so when you book you know exactly what you’re getting and for what price.

AutoGuru sources services for a range of vehicle makes and models in Gum Flat. From your standard 10,000km safety services to major milestone services, and everything in between, we find it for you. Settle on price up front, and book your service, it’s as simple as that.

Do you know your car is due for a service or repair but just can't find the time to book in with a mechanic? AutoGuru allows you to get upfront quotes from local mobile mechanics in Gum Flat. With an average star rating of from genuine customer reviews, you can make a decision based on others experiences.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661