Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

Search and book Goonoo Goonoo mechanics. Book your car service online and save.

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Tyreright Tamworth

TAMINDA
star star star star star_half

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Very helpful, quick happy to drop you off and pick you up after te service compl...

Very helpful, quick happy to drop you off and pick you up after te service completed

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Catherine, Honda Civic

Gunnedah Diesel Service

GUNNEDAH
star star star star star

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"Brilliant, quick and did a great job"

Josh, Chrysler 300

Zack's Automotive

MUSWELLBROOK
star star star star star

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Very detailed and professional car servicing by Zac's and great value for mony t...

Very detailed and professional car servicing by Zac's and great value for mony too

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Colleen, Honda Accord Euro

Carson's Car Care

WEST ARMIDALE
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star star star star star

The staff really cooperative. They didn't charge extra money and finished on tim...

The staff really cooperative. They didn't charge extra money and finished on time. Highly recommend.

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Mustafa, HOLDEN COMMODORE

Midas Armidale

ARMIDALE CBD
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Mechanic was friendly and knowledgeable, car ran as good as new after the servic...

Mechanic was friendly and knowledgeable, car ran as good as new after the service. Great price, no complaints!

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Jarrah, MAZDA Mazda6

Singleton Auto Electrical Service

SINGLETON
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"No fuss and a good job, happy with the service"

Mark, Holden Barina

No deposit & interest free

BOOK NOW, PAY LATER

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"Excellent "

Wayne, HOLDEN COMMODORE

Beacon Motors

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"Was nice and quick. Would recommend"

Chad, Nissan Navara/Pick-up

Smart Torque Automotive

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Absolutely amazing customer service. I had another issue with my car and they ke...

Absolutely amazing customer service. I had another issue with my car and they kept me updated on it the whole time and were happy to fix it while servicing my car. Will definitely be going back for my next service!

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Jade, Nissan Pulsar

TTM Automotive

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Great customer service. Dropped downtown to shop and picked up. All aspects of s...

Great customer service. Dropped downtown to shop and picked up. All aspects of service covered. Will go there again.

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Jennifer, MAZDA 2

The Service Centre East Maitland

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Good advice after the service was complete. made good suggestions on other work ...

Good advice after the service was complete. made good suggestions on other work that may be required. Nice people.

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Ryan, Mazda CX-5

Express Lube Cessnock

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"Great service we will be a return customer"

Kim, Hyundai i30

Ultracare Tyre and Auto

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"Friendly staff and vehicle was ready by the promised time"

Steven, Holden Colorado

InGear Mechanical

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Very friendly staff, I have absolutely no issues recommending these guys to peop...

Very friendly staff, I have absolutely no issues recommending these guys to people.

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Morgyn, Hyundai i30

John Oxley Motors

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Very professional staff. Efficient and run me through the things they did in a w...

Very professional staff. Efficient and run me through the things they did in a way that I understood. Thanks for a great service. Will be back.

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Erin, Toyota Yaris

Cooper Auto Service Centre

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I was their first Fixed Price Car Service customer and they treated me as though...

I was their first Fixed Price Car Service customer and they treated me as though I was a local. Great service and very handy to have the fixed price up front. Would definitely use again!

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Kerri, Subaru Outback

Oztech Motor Mechanics

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Good feedback but would like to have been rung to sort the problem rather than t...

Good feedback but would like to have been rung to sort the problem rather than to go back later for the things that could have been attended there and then

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Kate, PEUGEOT 4007

Scott Forbes Automotive

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"Great service!!"

Jennifer, Hyundai Accent

A & L Transmissions Centre

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a small company that go above and beyond to make their customers feel comfortabl...

a small company that go above and beyond to make their customers feel comfortable

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Linda, Holden Epica

Bridgestone Select Mayfield

MAYFIELD
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Staff are super friendly I had no problems at all and will be coming back in th...

Staff are super friendly I had no problems at all and will be coming back in the future 🙂

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Lolita, Toyota Corolla

Tyreright Glendale

GLENDALE
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"There staff were courteous and the service was completed promply."

lauren, Mazda 2

Leeroy's Automotive

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"Quick and easy. Mechanics helpdul"

Kristie, Mazda 3

Broadmeadow Tyres & Service

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"Wonderful. Easy to do and great service"

Kumari, Subaru Forester

NRMA Car Servicing Kotara

KOTARA
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"Good price, good service, hassle free. Would recommend to anyone."

Veera, Hyundai i30

Midas Cooks Hill

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Really easy to deal with. Was able to book for the time I wanted the following d...

Really easy to deal with. Was able to book for the time I wanted the following day. First service where I haven't been hit with additional charges on top of the standard service fee.

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Gabrielle, Mazda 3

Ultimate Automotive

TORONTO
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"Quick, easy and helpful. Very happy with the service."

Kacey, HYUNDAI SANTA FE

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G S Mechanical Pty Ltd

WHITEBRIDGE
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Excellent service. Really good advice on car. It worth every dollar With the fre...

Excellent service. Really good advice on car. It worth every dollar With the free car wash, vacuum and free car loan. Five stars car service. Cheers.

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Veera, Hyundai i30

Mark Hancock Automotive Repairs Pty Ltd

BENNETTS GREEN
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I found that the workshop gave a very good service and excellent customer servic...

I found that the workshop gave a very good service and excellent customer service.

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Boudan, HONDA ACCORD

Belmont Automotive Service Centre

BELMONT
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"I get my car serviced by this workshop and find them very good and friendly"

Sarah, Mitsubishi Lancer

Bridgestone Select Belmont

BELMONT
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"Great, fantastic service no issues, great price"

Luke, MITSUBISHI LANCER

Tyreright Toukley

TOUKLEY
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"Very friendly and professional 😊 will definitely be going back!"

Emily, Nissan Qashqai

Express Lube Tuggerah

TUGGERAH
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"They were great"

Mary, Honda CR-V

SBR Automotive Repairs

TUGGERAH
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Absolutely awesome, the best mechanic I've been to in a long time. I rang, was g...

Absolutely awesome, the best mechanic I've been to in a long time. I rang, was given a time to have my car serviced, and it was done at a great price. Straight in when I arrived, no waiting around like I've had to at other mechanics, and friendly caring staff my car was serviced and inspected and I was told of any repairs that might need to be fixed. I will definitely return to SBR Mechanics again.

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Jennea, TOYOTA CAMRY

Tyreright Tuggerah

TUGGERAH
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Easy guys to deal with. And super fast time on my service. Would recommend highl...

Easy guys to deal with. And super fast time on my service. Would recommend highly

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John, Holden Commodore

Bridgestone Select Tuggerah

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Fixed prices didn't notify Bridgestone about my service which they thankfully fi...

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Amy, MAZDA 3

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Joy, Kia Cerato

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Angela, TOYOTA 86

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Local business, walking distance from home, accommodating with my requirements for a particular brand and grade of oil and common sense approach to replacing items, "the air filter wasn't dirty so we didn't change it". Will be back !!!

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Nigel, Subaru XV

Express Lube West Gosford

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Quick and knowledgable Provided a good priced service along with a quick turnaround. My car feels like it's had a good service and runs so much better. Will be back, Same place for when my next service is due.

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Rebecca, Mercedes-Benz A-Class

Bridgestone Select Coffs Harbour

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"I had good service will go back to Bridgestone"

Mark, Great Wall Motors V Series

NRMA Car Servicing Gosford

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"Good - always reasonably confident about good services at this workshop"

Rachelle, Holden Astra

Nationwide Auto Service Centre West Gosford

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I knew the air filter housing was Not properly locked by the previous mechanic w...

I knew the air filter housing was Not properly locked by the previous mechanic who service my car. The owner told me wheni picked up my car that it was not closed properly. I knew then he properly checked all corners of the engine coz the clips of the housing were hidden behind the housing. Engine was running smoother after service

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Noel, Mazda CX-5

Clancy Automotive Dubbo

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"Good service,high standard."

Ray, MITSUBISHI OUTLANDER

InGear Mechanical Mobile Mechanic

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Even though my car was way overdue, it was not a problem for Jarrod he gave it a...

Even though my car was way overdue, it was not a problem for Jarrod he gave it a major service and nothing was a problem. Will use them for my next service for sure as i like it when they can do it onsite. Price seemed fine.

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Brent, Mitsubishi Triton

D & A Mobile Mechanic

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"Convenient at home service"

James, TOYOTA KLUGER

Scott Forbes Mobile Mechanic

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"Very professional. On time, very clean, an exceptional job"

Justin, Jeep Grand Cherokee

Newcastle Auto-Tech

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"Mechanic was on time, nice, friendly and helpful"

Prue, Holden Cruze

Mark Dewhurst Mobile Mechanics

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Very quick and easy to set up with all information readily available. The people...

Very quick and easy to set up with all information readily available. The people were very prompt in their communications which made sure I felt secure in the arrangements. Mark himself was there promptly and was very professional in his approach which again made me feel secure. It was a great relief to know that I was being able to have my car serviced properly and still be able to work at home and not waste my time waiting at a dealership or workshop.

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Brenda, Mazda 2

Book trusted and local mechanics with AutoGuru.

Find the best car service options in the local Goonoo Goonoo area using AutoGuru. Compare services from national brands and local mechanics for the best deals right across New England. All prices are fixed upfront, so simply provide us details of your vehicle make and model, confirm the mechanic and click the button to book. Or give us a call on 1300 655 661 and we can do it for you.

Using AutoGuru to look for mechanics in Goonoo Goonoo means you compare results based on the same scheduled service tasks. The only variables are cost for parts and labour and their proximity to you in New England. We take the guesswork out of finding a mechanic, and with fixed upfront costs there are no nasty surprises.

From Alfa Romeo’s to Volvo’s, we can find a mechanic in Goonoo Goonoo who will be able to offer you the best price on repairs and services. Whether you just want a simple safety check or milestone service, or a whole new major part, you’ll be able to book online today and drive away with a smile!

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Really wanted to go to that Saturday BBQ but need to service your car? We've got you sorted. Book trusted local mechanics in Goonoo Goonoo that are open on Saturday and also offer a loan car and a drop off service! Don't let the boring adult stuff get in the way of your weekend. Get instant quotes on AutoGuru and we can help you save money and let you get back to the things you really enjoy!

Questions? Speak with a Service Advisor
1300 655 661