Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Gunnedah Diesel Service

GUNNEDAH
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"Brilliant, quick and did a great job"

Josh, Chrysler 300

Tyreright Tamworth

TAMINDA
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They were professional. Took time to explain what was needed and their prices we...

They were professional. Took time to explain what was needed and their prices were far cheaper than the local car dealer for the same work quoted. I can highly recommend them and will use them again for scheduled servicing of my car.

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James, Holden Barina/Barina Classic

Zack's Automotive

MUSWELLBROOK
star star star star star

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Very detailed and professional car servicing by Zac's and great value for mony t...

Very detailed and professional car servicing by Zac's and great value for mony too

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Colleen, Honda Accord Euro

Singleton Auto Electrical Service

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Thank you so much, great service, great price, and extremely friendly staff. I ...

Thank you so much, great service, great price, and extremely friendly staff. I will Definitely use this service again.

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Belinda, Holden Colorado

Clancy Automotive Dubbo

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Easy and professional, Brendan looked after me perfectly and couldn't do enough ...

Easy and professional, Brendan looked after me perfectly and couldn't do enough for me. Will definitely be back for my next service, car is running great.

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Beau, HONDA ACCORD

Tyreright Dubbo

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They were very thorough with the checks, better than most other places I have ta...

They were very thorough with the checks, better than most other places I have taken my vehicle to. Will definitely use them in the future. The mechanic was clear in his explanations which was helpful

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Rod, Honda Jazz

No deposit & interest free

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Rich was friendly, helpful and efficient. The team at Smart Torque is fantastic. Made me feel comfortable knowing my car was in good hands. I'll definitely be going back!

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Midas Armidale

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Mechanic was friendly and knowledgeable, car ran as good as new after the servic...

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Jarrah, MAZDA Mazda6

The Service Centre East Maitland

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Good advice after the service was complete. made good suggestions on other work that may be required. Nice people.

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Ryan, Mazda CX-5

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Very professional and clean work area. Very happy with these guys, and would do business with them again if I’m in the area.

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Mark, Ford Transit

Scott Forbes Automotive

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Matin, Hyundai Elantra

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Kristie, Mazda 3

A1 Mechanical & Exhaust

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Suzie, Holden Barina/Barina Classic

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Shane, TOYOTA CAMRY

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Kirk, Hyundai iLoad/iMax

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Adam, Jeep Grand Cherokee

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Julian, Kia Rio

* Minimum service amounts apply

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Excellent service. Really good advice on car. It worth every dollar With the free car wash, vacuum and free car loan. Five stars car service. Cheers.

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Veera, Hyundai i30

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The quality of the service was very good. My only comment would be that when the price is given for the fixed price service on the website, it is given as the total price including GST. and not the price excluding GST. I found that very misleading and not very price competative.I would recommend the service to others but I would point out to them the quote will not include GST.

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Jacqueline, HYUNDAI SANTA FE

Midas Cooks Hill

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Victoria, Toyota Corolla

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Sarah, Mitsubishi Lancer

Oztech Motor Mechanics

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Good feedback but would like to have been rung to sort the problem rather than t...

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Kate, PEUGEOT 4007

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SBR Automotive Repairs

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I was surprised at the money I saved by not getting my car service done by the car dealer. My invoice definitely listed all the log book service requirements to maintain my warranty. I've only given 4 stars because I was verbally advised that my brakes were still okay, but I didn't get any facts, such as an estimate of mileage or depth of lining left on the pads/discs. I will consider using them again.

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Joy, Kia Cerato

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Kathryn, Toyota Corolla

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Ken, Holden Viva

Express Lube West Gosford

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Rebecca, Mercedes-Benz A-Class

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Alissa, Nissan Patrol

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"Service was carried out efficiently and technician was amiable."

Max, Holden Barina Spark

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James, TOYOTA KLUGER

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"quick and easy service with a friendly mechanic."

Jimmy, Audi A3/A3 Sportback

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Florencia, Jeep Grand Cherokee

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Brenda, Mazda 2

Book trusted and local mechanics with AutoGuru.

If you need to book in for a service but don’t want to deal with shifty mechanics and their hidden costs, then AutoGuru is for you! We have access to all the best mechanics in New England so we can find you a Coomoo Coomoo mechanics & car services quote that’s transparent and easy to book. It really couldn’t be easier!

AutoGuru help you find the best mechanics in Coomoo Coomoo and beyond, in New England. We allow you to search for the closest workshops with the fixed price that suits your individual budget. The results you’ll see are for the same scheduled service task, with just parts and labour costs varying, depending on mechanic.

No matter your vehicle’s make or model, we can give you access to the best Coomoo Coomoo mechanics who will offer you a great upfront, fixed quote for your repair or service. It really couldn’t be easier!

Don't forget you can also compare and book local mobile mechanics in Coomoo Coomoo through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Coomoo Coomoo have the tools to do the job.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661