Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Cooper Auto Service Centre

GLEN INNES
star star star star star

LATEST REVIEW

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star star star star star

I was their first Fixed Price Car Service customer and they treated me as though...

I was their first Fixed Price Car Service customer and they treated me as though I was a local. Great service and very handy to have the fixed price up front. Would definitely use again!

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Kerri, Subaru Outback

Carson's Car Care

WEST ARMIDALE
star star star star star_half

LATEST REVIEW

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star star star star star

The staff really cooperative. They didn't charge extra money and finished on tim...

The staff really cooperative. They didn't charge extra money and finished on time. Highly recommend.

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Mustafa, HOLDEN COMMODORE

Midas Armidale

ARMIDALE CBD
star star star star star

LATEST REVIEW

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star star star star star

Mechanic was friendly and knowledgeable, car ran as good as new after the servic...

Mechanic was friendly and knowledgeable, car ran as good as new after the service. Great price, no complaints!

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Jarrah, MAZDA Mazda6

Tyreright Tamworth

TAMINDA
star star star star star_half

LATEST REVIEW

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star star star star star

They were professional. Took time to explain what was needed and their prices we...

They were professional. Took time to explain what was needed and their prices were far cheaper than the local car dealer for the same work quoted. I can highly recommend them and will use them again for scheduled servicing of my car.

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James, Holden Barina/Barina Classic

Gunnedah Diesel Service

GUNNEDAH
star star star star star

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"Brilliant, quick and did a great job"

Josh, Chrysler 300

Bridgestone Select Coffs Harbour

COFFS HARBOUR CBD
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"I had good service will go back to Bridgestone"

Mark, Great Wall Motors V Series

Goodyear Autocare Coffs Harbour

COFFS HARBOUR CBD
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Using the online service was so easy! Got a great deal and a comprehensive logbo...

Using the online service was so easy! Got a great deal and a comprehensive logbook service. Thanks

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Wayne, NISSAN X-TRAIL

No deposit & interest free

BOOK NOW, PAY LATER

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Affordable New Tyre and Mechanical

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Robyn, JEEP GRAND CHEROKEE

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Annemarie, Jeep Grand Cherokee

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Ferdy, Mitsubishi ASX

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fleur, Toyota Corolla

Scenic Motors

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Excellent! Friendly customer service, gave me a call back to confirm everything ...

Excellent! Friendly customer service, gave me a call back to confirm everything and where super quick to choose a location and book. I'll recommend.

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Jason, Peugeot 508

TTM Automotive

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Kristine, JEEP CHEROKEE

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Very professional staff. Efficient and run me through the things they did in a w...

Very professional staff. Efficient and run me through the things they did in a way that I understood. Thanks for a great service. Will be back.

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Erin, Toyota Yaris

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Ipswich City Mechanical & Auto Electrical

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I found Ipswich city mechanical really wonderful. When I went to collect my car,...

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Louise, Volkswagen Golf VI

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BB Garage

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Found the BB Garage to be helpful and honest.The mechanic explaned what had been done he also told me what I should be looking at next service. Found the cost very reasonable.

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Midas Ipswich

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Dee, JEEP WRANGLER

Harris Brake Clutch and Mechanical

NORTH IPSWICH
star star star star star

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Rebecca, Subaru Forester

Llewellyn Motors

BOOVAL
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Howard, Holden Cruze

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Jamie was fantastic!!! Kept us up to date on what needed to done. Was very frien...

Jamie was fantastic!!! Kept us up to date on what needed to done. Was very friendly and welcoming! Would recommend this service.

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Sarah, Holden Cruze

Tyrepower Varsity Lakes

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"Great service, advice & price!"

Josh, Volkswagen Golf

Bridgestone Select Robina

ROBINA
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Myles and the mechanic staff at Bridgestone Robina were super friendly to fix my...

Myles and the mechanic staff at Bridgestone Robina were super friendly to fix my car issues. They provided great service and competitive prices. I will definitely be a repetitive customer. Thanks guys Shane :-)

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"Friendly staff, great value for money. Would use again."

Miguel, Honda CR-V

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Robin, Isuzu MU-X

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About Auto Care

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Friendly, very easy to deal with. Good advice, drove me to and from work and wer...

Friendly, very easy to deal with. Good advice, drove me to and from work and were very helpful.

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Michelle, Toyota Landcruiser Prado

Auto Leaders Nerang

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The gentlemen were very helpful with my service and didn't treat me any differen...

The gentlemen were very helpful with my service and didn't treat me any differently because I am a young girl bringing in my car, which has missed a couple of services. They were kind and told me exactly what was going to be happening and everything was done according to plan. I will definitely be going back there.

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Sarah, HYUNDAI VELOSTER

Mr Motor

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"Excellent communication and service ☺ Will definitely recommend to others! "

Grant, Ford Falcon

Currumbin Steering

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Service was good and mechanic friendly. Please tell me when I will receive notif...

Service was good and mechanic friendly. Please tell me when I will receive notification of my 12 months roadside service - which was the special offer you gave to me when I booked this service. Thank you.

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Katherine, Nissan Micra

Autoace Automotive

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"Friendly, great drop off service, quick and highly recommended!"

Christine, Holden Cruze

Currumbin Radiators Mechanical and Air Conditioning

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Honest and reliable people the job was done on time I am very happy with them an...

Honest and reliable people the job was done on time I am very happy with them and will definitely go back

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Brenda, Kia Cerato

Midas Burleigh Heads

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Faenza, Holden Astra

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Three features were exactly what I would expect from a service centre. 1. Effici...

Three features were exactly what I would expect from a service centre. 1. Efficient reception at initial delivery of vehicle 2. Ongoing updates during service 3. Detailed explanation at pick-up.

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Steve, Mercedes-Benz Sprinter

Automotive Central

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Hi, just wanted to let you know that the my car service experience with Automoti...

Hi, just wanted to let you know that the my car service experience with Automotive Central was a positive one. The staff were friendly and courteous, I received a follow up call to let me know that my Car had been serviced and was ready for pick up (I dropped my car off at 8 am for a service and required it back by 12 pm, I received a call at 10.30 am to say that it was ready - Can't ask for better than that :-) ). I would recommend Automotive Central to others who require their vehicle to be serviced in a professional manner.

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Gordon, MITSUBISHI OUTLANDER

Brenlee Motors

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"Excellent service, fast and great communication. I love it."

Rungthip, Mazda 3

V-Turbo Motors

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"Great service"

Michael, Volkswagen Tiguan

RTR Mechanical

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"Great service and communication.Very trusting.Thanks"

Robin, Kia Cerato

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"Really good job I would get them again"

Debra, Holden Barina

A Grade Mobile Mechanic

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I can't say enough about how highly I rate Michael and his team. Michael cares m...

I can't say enough about how highly I rate Michael and his team. Michael cares more about helping people than the $$$ Michael has come to my rescue on at least three occasions, even so far as picking me up to take me back to my disabled car. He has solved the problems I have had, quickly and at a great price. I have no hesitation in recommending Michael and his team. He is not only a great mechanic, but a great human being as well.

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Lynne, Nissan Tiida

Sandy's Auto Service

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"On time, reliable and did a great job. Thanks"

Marius, Toyota Landcruiser

Elanora Mobile Mechanic

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Can highly recommend Peter from Elanora Mobile Mechanic. He was punctual, effici...

Can highly recommend Peter from Elanora Mobile Mechanic. He was punctual, efficient and friendly. Wonderful service! Will definitely go again.

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Paul, Holden Commodore

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Nice and early with a text to tell me he was on his way and estimated time of ar...

Nice and early with a text to tell me he was on his way and estimated time of arrival. Very professional and knowledgeable and a friendly touch to the service as well. Highly recommend

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Ian, Ford Falcon

JW Mobile Mechanic

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Great service. Identified the problem straight away and offered immediate solut...

Great service. Identified the problem straight away and offered immediate solutions.

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Chris, Mazda B Series

Book trusted and local mechanics with AutoGuru.

Need a Bukkulla mechanic for your car service? Use AutoGuru to compare the best mechanics and workshops in your area of New England. Simply find the mechanic you want to use, confirm the price upfront, and book.

We take the guesswork out of finding a quality mechanic for your next car service. Our results show the top rated mechanics close to Bukkulla, comparing the cost of parts and labour for the same scheduled service tasks. Compare prices upfront and book New England’s best mechanics all in one place.

Whether you’re after a standard safety service, milestone service, a major or minor repair or anything else, AutoGuru can help you find the Bukkulla mechanic with the best price. All the upfront quotes are fixed price, so all you need to do is book the best rates and you’re set.

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Had another crazy week and forgot to organise the car service? We know plenty of trusted mechanics open on Saturday in Bukkulla. You can search instant quotes and book your car service or repair within minutes!

Questions? Speak with a Service Advisor
1300 655 661