Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Tyreright Tamworth

TAMINDA
star star star star star_half

LATEST REVIEW

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star star star star star

They were professional. Took time to explain what was needed and their prices we...

They were professional. Took time to explain what was needed and their prices were far cheaper than the local car dealer for the same work quoted. I can highly recommend them and will use them again for scheduled servicing of my car.

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James, Holden Barina/Barina Classic

Gunnedah Diesel Service

GUNNEDAH
star star star star star

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star star star star star

"Brilliant, quick and did a great job"

Josh, Chrysler 300

Zack's Automotive

MUSWELLBROOK
star star star star star

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star star star star star

I was extremely happy with the service received at Zack's Automotive. Zack the o...

I was extremely happy with the service received at Zack's Automotive. Zack the owner is a hands-on guy and talks you through the process and makes sure you are completely satisfied with what he's offering. I couldn't recommend he and his friendly team more highly!

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Michelle, NISSAN X-TRAIL

Singleton Auto Electrical Service

SINGLETON
star star star star star_half

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star star star star star

Thank you so much, great service, great price, and extremely friendly staff. I ...

Thank you so much, great service, great price, and extremely friendly staff. I will Definitely use this service again.

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Belinda, Holden Colorado

Carson's Car Care

WEST ARMIDALE
star star star star star_half

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star star star star star

The staff really cooperative. They didn't charge extra money and finished on tim...

The staff really cooperative. They didn't charge extra money and finished on time. Highly recommend.

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Mustafa, HOLDEN COMMODORE

Midas Armidale

ARMIDALE CBD
star star star star star

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star star star star star

Mechanic was friendly and knowledgeable, car ran as good as new after the servic...

Mechanic was friendly and knowledgeable, car ran as good as new after the service. Great price, no complaints!

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Jarrah, MAZDA Mazda6

No deposit & interest free

BOOK NOW, PAY LATER

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Cant's Motor Repairs

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Very nice people fast service and if you have a problem with car next day they a...

Very nice people fast service and if you have a problem with car next day they are very helpful. Would use their services again

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"Was nice and quick. Would recommend"

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"Great service we will be a return customer"

Kim, Hyundai i30

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Absolutely amazing customer service. I had another issue with my car and they ke...

Absolutely amazing customer service. I had another issue with my car and they kept me updated on it the whole time and were happy to fix it while servicing my car. Will definitely be going back for my next service!

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Jade, Nissan Pulsar

The Service Centre East Maitland

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Good advice after the service was complete. made good suggestions on other work ...

Good advice after the service was complete. made good suggestions on other work that may be required. Nice people.

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Bridgestone Service Centre Thornton arranged all the parts for the service of my...

Bridgestone Service Centre Thornton arranged all the parts for the service of my Tiguan and got the job done. Good, friendly service. I will definitely take my cars back to them for servicing.

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Bruce, Volkswagen Tiguan

InGear Mechanical

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Very friendly, helpful and great service. This is the second time my car has bee...

Very friendly, helpful and great service. This is the second time my car has been serviced here.

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Chris, Volkswagen Tiguan

Scott Forbes Automotive

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Used Scott Forbes many times now, can highly recommend. Great service, car clean...

Used Scott Forbes many times now, can highly recommend. Great service, car clean and tidy when I get it back.

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Luke, Mitsubishi Lancer

A & L Transmissions Centre

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"Quick, friendly, honest, affordable."

Rikki, Hyundai i30

Tyreright Glendale

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"Ontime and friendly staff."

Mattin, Hyundai Elantra

Leeroy's Automotive

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"Quick and easy. Mechanics helpdul"

Kristie, Mazda 3

Bridgestone Select Mayfield

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My final service before selling my vehicle so i needed peace of mind knowing inw...

My final service before selling my vehicle so i needed peace of mind knowing inwould be taken care of. And i was.

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Kirk, Hyundai iLoad/iMax

NRMA Car Servicing Kotara

KOTARA
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Awesome, friendly staff. Service was done with no hassles and the free car wash ...

Awesome, friendly staff. Service was done with no hassles and the free car wash was just as good as if I'd paid someone to do it. Will definitely be going back again

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Matthew, Mazda 3

Ultimate Automotive

TORONTO
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"i will use Ultimate Automotive again as I trust them and value their service."

Shane, TOYOTA CAMRY

Oztech Motor Mechanics

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Good feedback but would like to have been rung to sort the problem rather than t...

Good feedback but would like to have been rung to sort the problem rather than to go back later for the things that could have been attended there and then

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Kate, PEUGEOT 4007

Midas Cooks Hill

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Very helpful and competitively priced. Didn't try to sell me lots of work that d...

Very helpful and competitively priced. Didn't try to sell me lots of work that didn't need doing.

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Michael, Hyundai Getz

* Minimum service amounts apply

G S Mechanical Pty Ltd

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Excellent service. Really good advice on car. It worth every dollar With the fre...

Excellent service. Really good advice on car. It worth every dollar With the free car wash, vacuum and free car loan. Five stars car service. Cheers.

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Veera, Hyundai i30

Mark Hancock Automotive Repairs Pty Ltd

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Great customer service. Very informative when I picked my car up with a few thin...

Great customer service. Very informative when I picked my car up with a few things that needed fixing. Will definitely be going back.

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Scott, Holden Sportwagon

Belmont Automotive Service Centre

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From the reminder emails to the greeting at reception BASC it is the real deal ...

From the reminder emails to the greeting at reception BASC it is the real deal in old fashion service. BASC was recommended to me by friends and family who have older cars and were impressed by their cleanliness and attention to detail. I had my Hyundai 45,000km new car service done and the experience exceeded my expectations. Love my new car smell when I left the workshop! Danny Wilson. Swansea

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Danny, HYUNDAI ACCENT

TTM Automotive

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star star star star star

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TTM, Hard to beat. Great HONEST service, the old fashioned kind. Came & picked...

TTM, Hard to beat. Great HONEST service, the old fashioned kind. Came & picked me up when the car was finished. Most definitely recommend.

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Kristine, JEEP CHEROKEE

Clancy Automotive Dubbo

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Easy and professional, Brendan looked after me perfectly and couldn't do enough ...

Easy and professional, Brendan looked after me perfectly and couldn't do enough for me. Will definitely be back for my next service, car is running great.

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Beau, HONDA ACCORD

Tyreright Dubbo

DUBBO CBD
star star star star star_half

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They were very thorough with the checks, better than most other places I have ta...

They were very thorough with the checks, better than most other places I have taken my vehicle to. Will definitely use them in the future. The mechanic was clear in his explanations which was helpful

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Rod, Honda Jazz

RPM Dubbo

DUBBO CBD
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"Fast convenient and cheap price will be returning later"

Amelia, Holden Commodore

Express Lube Tuggerah

TUGGERAH
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A trouble free experience, all the staff were great, serviced the car well & pas...

A trouble free experience, all the staff were great, serviced the car well & passed on some advice on other possible issues beyond what the service entailed. I will return for the next service for sure :)

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Lisa, MITSUBISHI PAJERO

SBR Automotive Repairs

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Absolutely awesome, the best mechanic I've been to in a long time. I rang, was g...

Absolutely awesome, the best mechanic I've been to in a long time. I rang, was given a time to have my car serviced, and it was done at a great price. Straight in when I arrived, no waiting around like I've had to at other mechanics, and friendly caring staff my car was serviced and inspected and I was told of any repairs that might need to be fixed. I will definitely return to SBR Mechanics again.

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Jennea, TOYOTA CAMRY

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Stephen, Subaru Forester

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"Very happy thank you"

Ashley, Jeep Compass

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"Very friendly staff and great service"

Kylie, HONDA CR-V

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I was surprised at the money I saved by not getting my car service done by the car dealer. My invoice definitely listed all the log book service requirements to maintain my warranty. I've only given 4 stars because I was verbally advised that my brakes were still okay, but I didn't get any facts, such as an estimate of mileage or depth of lining left on the pads/discs. I will consider using them again.

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Joy, Kia Cerato

John Oxley Motors

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the customer service and also the manner in which they contacted me about the se...

the customer service and also the manner in which they contacted me about the service on my vehicle were excellent

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Gary, Holden Commodore

Ultracare Tyre and Auto

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"Friendly staff and vehicle was ready by the promised time"

Steven, Holden Colorado

Express Lube West Gosford

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I dropped my car off at 8.30 so I was hoping for a call to tell me when it was r...

I dropped my car off at 8.30 so I was hoping for a call to tell me when it was ready I rang them about 3.30 and it was still on the hoist. I was then told I needed 2 new tyres to pass rego, I was quoted $221 which of course jumped into the $400's which I wasn't quite ready for but happy with service thankyou

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Sue, Renault Megane II

Nationwide Auto Service Centre West Gosford

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star star star star star

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As per usual an efficient service, done within the allocated time so I didn't ha...

As per usual an efficient service, done within the allocated time so I didn't have to lose a day's work, no hidden costs and extra items that the major dealers always seem to recommend adding to your costs.

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Paul, MAZDA BT50

Cooper Auto Service Centre

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I was their first Fixed Price Car Service customer and they treated me as though...

I was their first Fixed Price Car Service customer and they treated me as though I was a local. Great service and very handy to have the fixed price up front. Would definitely use again!

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Kerri, Subaru Outback

NRMA Car Servicing Gosford

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Very professional & efficient, courteous, etc. The only reason I didn't put ex...

Very professional & efficient, courteous, etc. The only reason I didn't put excellent is that I haven't had a chance to compare their rates on the 'further work' estimates.

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Peter, Mazda 323

InGear Mechanical Mobile Mechanic

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"Jarrod is very polite, efficient and does a great job."

Catherine, Toyota Corolla

D & A Mobile Mechanic

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"Convenient at home service"

James, TOYOTA KLUGER

Scott Forbes Mobile Mechanic

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Shaun did a good job in identifying an engine issue, advising the issue and cost...

Shaun did a good job in identifying an engine issue, advising the issue and cost and then ordering the necessary part and installing. Professional friendly mechanic and would recommend. Dave from Dudley

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David, Holden Astra

Newcastle Auto-Tech

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"Mechanic was on time, nice, friendly and helpful"

Prue, Holden Cruze

Mark Dewhurst Mobile Mechanics

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Very quick and easy to set up with all information readily available. The people...

Very quick and easy to set up with all information readily available. The people were very prompt in their communications which made sure I felt secure in the arrangements. Mark himself was there promptly and was very professional in his approach which again made me feel secure. It was a great relief to know that I was being able to have my car serviced properly and still be able to work at home and not waste my time waiting at a dealership or workshop.

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Brenda, Mazda 2

Book trusted and local mechanics with AutoGuru.

You’ll always find the right Borambil mechanics & car services here at AutoGuru! Just fill in our ‘Instant Quotes’ form, browse the quotes from the New England mechanics closest to you and book in. All the quotes are fixed, so you’ll always know ahead of time how much you’ll pay.

By using AutoGuru, you’ll be able to view fixed price quotes from mechanics in Borambil and other nearby New England suburbs. Instant online quotes mean you can compare costs for labour and parts and book online straight away!

AutoGuru is New England’s best choice for finding quality mechanics at excellent, fixed prices. If you need to service or repair your vehicle, you’ll find a mechanic to service all makes and models in Borambil.

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Really wanted to go to that Saturday BBQ but need to service your car? We've got you sorted. Book trusted local mechanics in Borambil that are open on Saturday and also offer a loan car and a drop off service! Don't let the boring adult stuff get in the way of your weekend. Get instant quotes on AutoGuru and we can help you save money and let you get back to the things you really enjoy!

Questions? Speak with a Service Advisor
1300 655 661