Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Cooper Auto Service Centre

GLEN INNES
star star star star star

LATEST REVIEW

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star star star star star

I was their first Fixed Price Car Service customer and they treated me as though...

I was their first Fixed Price Car Service customer and they treated me as though I was a local. Great service and very handy to have the fixed price up front. Would definitely use again!

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Kerri, Subaru Outback

Midas Armidale

ARMIDALE CBD
star star star star star

LATEST REVIEW

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star star star star star

Mechanic was friendly and knowledgeable, car ran as good as new after the servic...

Mechanic was friendly and knowledgeable, car ran as good as new after the service. Great price, no complaints!

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Jarrah, MAZDA Mazda6

Carson's Car Care

WEST ARMIDALE
star star star star star_half

LATEST REVIEW

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star star star star star

I've only been here once and now know that this is the local mechanic I'll be us...

I've only been here once and now know that this is the local mechanic I'll be using from now on. I had a logbook service done on my Mitsubishi Mirage and was suprised it cost less than $200. The guys were super friendly, fast and efficient.

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Lawrence, Mitsubishi Mirage

Rod Bryant Mechanical Repairs

BLAKEBROOK
star star star star star

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Great service ,good advice on how to maintain high kilometer vehicle in cost eff...

Great service ,good advice on how to maintain high kilometer vehicle in cost effective way . Would recommend highly AAA+++

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Seamus, Peugeot 4007

BP Penoil

LISMORE CBD
star star star star_border star_border

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"A great and professional job...cheaper too!"

David, NISSAN X-TRAIL

Les Pepper Mechanical

WOOLGOOLGA
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"So impressed with the service decided to book in again for new tyres"

Keith, Mercedes-Benz E-Class

Bridgestone Select Coffs Harbour

COFFS HARBOUR CBD
star star star star_half star_border

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"I had good service will go back to Bridgestone"

Mark, Great Wall Motors V Series

No deposit & interest free

BOOK NOW, PAY LATER

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Goodyear Autocare Coffs Harbour

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Great service, adaptable to me and my cars needs, car ready in quick time and gr...

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"Adam seemed to give a little extra care"

Greg, Toyota Kluger

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"Very honest and reliable down to earth service. Good one Drive in Tune!!"

Ferdy, Mitsubishi ASX

Scenic Motors

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My only complaint would be that the service took 1.5 hours longer than I was tol...

My only complaint would be that the service took 1.5 hours longer than I was told. Which normally wouldn't be such a bad thing, except for that I was car-less and waiting around during the servicing. Excellent service however - they even vacuumed and washed the car!

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Chris, Mitsubishi Lancer

A1 Exhaust and Mechanical

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Car drives great after service, clutch feels better than when I picked the car u...

Car drives great after service, clutch feels better than when I picked the car up off the dealership

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"Honest friendly service and quotes for faults."

Jacqui, Hyundai i30

Tyrepower Varsity Lakes

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Great service, loan car was a breeze to drive at no cost... Car was ready ahead ...

Great service, loan car was a breeze to drive at no cost... Car was ready ahead of time.

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Scott, Hyundai Accent/Pony/Excel

Varsity Lakes Mechanical

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Tom was honest, thorough and genuine. I felt comfortable with my car in his hand...

Tom was honest, thorough and genuine. I felt comfortable with my car in his hands. His work shop was clean and tidy and was in a great location for me. It didn't take too long for my service to be done and it was the best price around for the quality of service. Definitely will recommend!!

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Brooke, Honda CR-V

Bridgestone Select Robina

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"Very professional efficient and upfront. Nice people and great job."

Smritee, Holden Barina

Varsity Mechanical Services

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Booked in for a log book service. Had to reschedule due to my originally requested date being unavailable; but the process was relatively smooth and painless. Had good, informative service from Varsity, and am happy to recommend the workshop to other motorists.

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Pat, TOYOTA COROLLA

Redline EFI & Mechanical

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Love the guys - so helpful, informative, and friendly. I will definitely book my...

Love the guys - so helpful, informative, and friendly. I will definitely book my cars in there again.

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Lynette, Holden Cruze

Lockyer Valley Toyota

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I had mistakenly mixed up my dates and came a week early. They were able to f...

I had mistakenly mixed up my dates and came a week early. They were able to fit my car in and service it within a reasonable time frame. Brett kindly offered me the use of the car that he was using if I needed a car. thankyou.

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fleur, Toyota Corolla

* Minimum service amounts apply

Nez Motors

BURLEIGH HEADS
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These guys went above and beyond for me and i cannot recommend them enough. Grea...

These guys went above and beyond for me and i cannot recommend them enough. Great service, great workmanship, great knowledge.

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Braydon, Mitsubishi Triton

Currumbin Steering

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Service was good and mechanic friendly. Please tell me when I will receive notif...

Service was good and mechanic friendly. Please tell me when I will receive notification of my 12 months roadside service - which was the special offer you gave to me when I booked this service. Thank you.

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Katherine, Nissan Micra

Ozsports Auto Centre

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Welcoming and very knowledgeable. Provided great advice and so far no more engin...

Welcoming and very knowledgeable. Provided great advice and so far no more engine light. Thank you

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Fabio, Kia Carnival

Autoace Automotive

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"Friendly, great drop off service, quick and highly recommended!"

Christine, Holden Cruze

Currumbin Radiators Mechanical and Air Conditioning

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Currumbin Radiators Mechanical and Air Conditioning are a fantastic local & fami...

Currumbin Radiators Mechanical and Air Conditioning are a fantastic local & family owned business, Glen and Rachel are a great team providing excellent communication, professional attitude and courteous service. Will have no hesitation in recommending their business.

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Marc, BMW 1 Series

Automotive Central

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Hi, just wanted to let you know that the my car service experience with Automoti...

Hi, just wanted to let you know that the my car service experience with Automotive Central was a positive one. The staff were friendly and courteous, I received a follow up call to let me know that my Car had been serviced and was ready for pick up (I dropped my car off at 8 am for a service and required it back by 12 pm, I received a call at 10.30 am to say that it was ready - Can't ask for better than that :-) ). I would recommend Automotive Central to others who require their vehicle to be serviced in a professional manner.

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Gordon, MITSUBISHI OUTLANDER

Brenlee Motors

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Yes, so far I am very happy with the service that was done on my car. Very effic...

Yes, so far I am very happy with the service that was done on my car. Very efficient, and they did a great job, all in the one day. Thank you. I'll recommend this service to my local friends, etc...

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Angela, Hyundai Excel

Midas Burleigh Heads

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Thanks David for your excellent service at Midas Burleigh Heads. With parts havi...

Thanks David for your excellent service at Midas Burleigh Heads. With parts having to be shipped up from Sydney, you kept me informed of every step of the service. Even with the wait for parts, I was not off the road for long. Thanks, Olivia.

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Olivia, VOLKSWAGEN GOLF

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"Great service"

Michael, Volkswagen Tiguan

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They were very friendly, efficient, and honest and were not pushy at all when it...

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Sarah, HYUNDAI VELOSTER

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Steve took care of my car service professionally and respectfully. He rang to te...

Steve took care of my car service professionally and respectfully. He rang to tell me it needed an additional air filter and wiper refills, and knowing the price of these already, he quoted a very fair price. I recommend About Auto Care. The Nerang / Carrara location was very conveniently located too. Nice guy.

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Margaret, Holden Barina

A1 Service Centre

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I have used A1 a couple of times now. I would certainly recommend them. Friendly, courteous, and the vehicle was ready at the agreed time. The little extras were also there free of charge.

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Goodyear Autocare Tweed Heads

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Bryan, HYUNDAI GETZ

Bentley Auto Repairs

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"Prompt efficient service"

Michael, Mitsubishi Express Van

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Will definitely be returning here for all mechanical work. Fantastic customer se...

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Cassidy, Ford Fiesta

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"Happy with the service, will go back again."

Nicole, Hyundai i20

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Ipswich City Mechanical & Auto Electrical

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I found Ipswich city mechanical really wonderful. When I went to collect my car,...

I found Ipswich city mechanical really wonderful. When I went to collect my car, everything that was done or needed to be done was explained in detail and for me, as a person who doesn’t know much about cars, this helped me build trust with these mechanics and know that my car is in good hands. Would and have recommended to people I know.

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Louise, Volkswagen Golf VI

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Alpine Mechanical Service

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Great customer service and very helpful to adjust after how the situation with t...

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Tom, Ford Focus

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A Grade Mobile Mechanic

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Lynne, Nissan Tiida

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They communicated well to arrange the service and were timely and thorough with ...

They communicated well to arrange the service and were timely and thorough with the service and recommendations.

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Elia, Mazda 2

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"Wonderful mechanic Michael Nicholls"

Scott, Mercedes-Benz C-Class

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Can highly recommend Peter from Elanora Mobile Mechanic. He was punctual, effici...

Can highly recommend Peter from Elanora Mobile Mechanic. He was punctual, efficient and friendly. Wonderful service! Will definitely go again.

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Paul, Holden Commodore

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The guys were eager to listen were helpful and respectful. Really knew their stu...

The guys were eager to listen were helpful and respectful. Really knew their stuff and didn't feel like I had my prostrate checked after paying bill.

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Craig, Mitsubishi Express Van

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Brilliant, came out to me didn't have to leave the driveway and the price was fa...

Brilliant, came out to me didn't have to leave the driveway and the price was fantastic, very happy

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Mark, Jeep Wrangler

Killer Parts and Mechanical

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Wonderful fast service! The price was very reasonable. A very direct ,open and ...

Wonderful fast service! The price was very reasonable. A very direct ,open and honest man. John went over and above the call of duty for me. He is some one I will be recommending to all my friends.

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Andrea, Holden Astra

Coastwide Mobile Service Centre

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Fantastic service the guy was on time and very polite and informative, he showed...

Fantastic service the guy was on time and very polite and informative, he showed me what parts were used aswell. Highly recommended.

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Alex, Honda Integra

Book trusted and local mechanics with AutoGuru.

Have you ever scoured the New England phonebook to find a good mechanic? It’s not fun, is it? Thankfully, we can help you find Bolivia mechanics & car services quickly and easily. Our easy to use system will find you the best value fixed quotes from the highest quality mechanics in your area.

At AutoGuru, we are dedicated to giving you access to the best mechanics from Bolivia and the greater New England area. Fixed price quotes mean you can find the mechanic who best suits your budget and location – it’s just so easy!

Whether you have a small daily driver a prime mover, or anything in between, we have the local Bolivia mechanic that will suit your needs and budget. If you need a logbook service, a tune up, a new motor or a rear-view mirror repair, you’ll find the best price right here on AutoGuru.

Do you know your car is due for a service or repair but just can't find the time to book in with a mechanic? AutoGuru allows you to get upfront quotes from local mobile mechanics in Bolivia. With an average star rating of from genuine customer reviews, you can make a decision based on others experiences.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661